Pivot Point Consulting, a Vaco Company HIT Implementation Leadership - Large Comments

 

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Current Time Inside Cache Tag Helper: 11/25/2020 3:30:40 PM and Model.EvProductId = 215654

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Director

People and Knowledge

The vendor exceeded our expectations. There were a few instances where the vendor would bring in a...

Nov 2020
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Director

Relationship

The vendor's executive involvement was very strong. Their executives would reach out to us and...

Nov 2020
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Director

Relationship

I would rate the strength of our partnership with the vendor very highly. We communicate frequently...

Nov 2020
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Director

Tools and Methodology

Things got a little tricky with the COVID-19 pandemic. We had to do a lot of virtual training and...

Nov 2020
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Director

Other Observations

The vendor helped us with our EMR implementation. They also helped us implement products for...

Nov 2020
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Director

Project Results

The project we hired the vendor for was extremely aggressive. We projected that the project would...

Nov 2020
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Director

ROI and Cost

The vendor avoids charging us for every little thing. We have been partners with the vendor for many...

Nov 2020
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Manager

People and Knowledge

The trainers we got from Pivot Point Consulting were an absolutely integral part of our...

Aug 2020
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Manager

People and Knowledge

The pre-implementation planning was a little hard. Pivot Point Consulting had a significant amount...

Aug 2020
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Manager

Tools and Methodology

I think that our executive representative got a little overwhelmed with the volume of requests, and...

Aug 2020
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Manager

Project Results

I think the high point of Pivot Point Consulting is definitely their creative solutions. They...

Aug 2020
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Manager

Project Results

One low point with Pivot Point Consulting is there are some things they are doing well with...

Aug 2020
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Manager

Future Outlook

I am cautiously optimistic about where things are going with Pivot Point Consulting. We are headed...

Aug 2020
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Director

Tools and Methodology

The work with Pivot Point Consulting has been great. We have been going through a transformation of...

Aug 2020
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Director

Tools and Methodology

Our overall experience with Pivot Point Consulting has been very positive. They have truly been a...

Aug 2020
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Director

Tools and Methodology

I really see staff quality as a natural numbers game. The vendor has provided us with a lot of...

Aug 2020
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Director

Tools and Methodology

Our project was a very challenging thing to strategize and predict because it was so different from...

Aug 2020
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Director

Tools and Methodology

The outcomes boil down to the fact that things have been more expensive and have taken longer than...

Aug 2020
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Director

ROI and Cost

Everything is going well, and Pivot Point Consulting was certainly a great partner for us. They were...

Aug 2020
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Director

Tools and Methodology

With COVID-19, our needs aren’t what they used to be because we don’t have as many of the vendor’s...

Aug 2020
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Director

People and Knowledge

I would absolutely consider using Pivot Point Consulting for future projects primarily because of...

Aug 2020
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VP/Other Executive

Lessons Learned

Pivot Point Consulting had assigned us a point person to help us work through any issues that came...

Jun 2020
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VP/Other Executive

Relationship

We had a couple of bumps during our project. We had a trainer that ended up not working out. We...

Jun 2020
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VP/Other Executive

People and Knowledge

When talking with others about Pivot Point Consulting, I am direct. With our implementation, we...

May 2020
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VP/Other Executive

Relationship

I do respect the fact that Pivot Pointing Consulting wanted to know what they could have done better...

May 2020
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Analyst/Coordinator

People and Knowledge

The vendor has worked on a few projects for us, and those experiences have been very positive. We...

May 2020
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Analyst/Coordinator

Project Results

The vendor has worked on high-complexity projects as well as medium-complexity projects for us. What...

May 2020
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Analyst/Coordinator

Project Results

In the beginning, we spent a lot of time working with the consultants in terms of getting them to...

May 2020
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Analyst/Coordinator

Relationship

The vendor executives checked in once in a while to see whether we were okay, but that was it. With...

May 2020
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VP/Other Executive

Relationship

Pivot Point Consulting's executives sat through go-lives, and there was a good presence from some of...

Feb 2020
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VP/Other Executive

Project Results

The engagement was supplemental to our current staff. We just didn’t have enough staff to dedicate...

Feb 2020
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VP/Other Executive

Tools and Methodology

Pivot Point Consulting provided support and training to the trainers. They remediated all of our...

Feb 2020
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Director

People and Knowledge

Pivot Point Consulting came in and met our pricing list. Pivot Point Consulting had a good,...

Dec 2019
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Director

Other Observations

Because of the volume of the resources we needed, we had to sift through some of the resources that...

Dec 2019
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Director

Tools and Methodology

I had to approve all timecards and expenses through Pivot Point Consulting's portal. That added to...

Dec 2019
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Director

People and Knowledge

The executives from Pivot Point Consulting understand the resources I need very well. The vendor has...

Dec 2019
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VP/Other Executive

Tools and Methodology

Pivot Point Consulting is super involved and can hop on the phone anytime I need them to. Even if...

Dec 2019
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VP/Other Executive

Tools and Methodology

Overall, with the exception of some consultants who didn’t work out, the quality was high. Pivot...

Dec 2019
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VP/Other Executive

People and Knowledge

Pivot Point Consulting is such a great partner. The consultants were so engaged and helpful on-site....

Dec 2019
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VP/Other Executive

People and Knowledge

We were disappointed that the contractors didn’t work out. They were great for certain settings, but...

Dec 2019
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