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KLAS Research Director - Joe VanDeGraaff
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Joe VanDeGraaff

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joe.vandegraaff@klasresearch.com

801-734-1587

 
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User Commentary

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Manager

One thing I will say is that what we pay seems so high. We have used some programs internally before...

Jun 2021
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Manager

Our level of satisfaction with Premise Health hasn’t always been the same. Over the years, there...

Jun 2021
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Manager

Things are better now that the vendor is Premise Health. They are keeping up with the changes. Even...

Jun 2021
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Manager

We have been with Premise Health for a very long time. We have been through many different...

Jun 2021
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Manager

Premise Health has provided our team with standard operating procedures. With that, there are not...

Jun 2021
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Manager

Premise Health gives us periodic presentations and reports that give information on the activities...

Jun 2021
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Director

We have had a lot of our own internal changes, and we haven’t done RFPs because we have been...

Jan 2021
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Director

Premise Health is getting better at executing what they promise. Whatever they promise, they are...

Jan 2021
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Director

Premise Health is a bigger organization than some of the others we work with. We did have a vendor...

Jan 2021
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Manager

Premise Health has done a good job of supporting us through the COVID-19 pandemic. They provide...

Dec 2020
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Manager

Our contract was recently renewed. Premise Health charges for everything.

Dec 2020
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Manager

When it comes to strategic ability, there isn't a lot about Premise Health that stands out. The...

Dec 2020
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Manager

One of the vendor's senior executives is very engaged and very good. This individual is very...

Dec 2020
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VP/Other Executive

The vendor is able to think and operate very strategically. We have been very satisfied with them.

Nov 2020
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VP/Other Executive

Our relationship with Premise Health has been going really well. They are doing a great job as a...

Nov 2020
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VP/Other Executive

Premise Health is focused on primary care. Primary care is usually the first step toward anything...

Nov 2020
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VP/Other Executive

I would have rated the vendor higher for their support during COVID-19 if they had made the decision...

Nov 2020
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(0)
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VP/Other Executive

I wouldn't necessarily say that the vendor is in this business just to make money. There have been...

Nov 2020
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VP/Other Executive

The vendor has met our expectations, and our medical assistant has exceeded them. Our medical...

Nov 2020
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(0)
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Director

The near-site clinics have been really good. Premise Health is implementing an on-site clinic for...

Nov 2020
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Manager

The vendor has been pretty great in terms of the COVID-19 crisis. They have been part of our...

Nov 2020
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Manager

A pet peeve of mine is vendors who nickel-and-dime, and Premise Health does not do that. I have...

Nov 2020
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Manager

We have a director on our account who is willing to call a spade what it is. That person really...

Nov 2020
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Manager

Premise Health's service isn't necessarily the cheapest, but we get what we want. When they are...

Nov 2020
||
(0)
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Manager

I can call the vendor's executive director and say that I have a problem that I don't have time to...

Nov 2020
||
(0)
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Manager

We have been trying to increase our participation. We haven't achieved the level of participation...

Nov 2020
||
(0)
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Director

When it comes to training, I have to pay for somebody to fly from another state to spend I don’t...

Nov 2020
||
(0)
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Director

I feel like the vendor is charging me for every little thing. It is like I am working with an...

Nov 2020
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(0)
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Director

I told my account representative that we are looking for ways to be frugal because we know things...

Nov 2020
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(0)
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Director

The vendor has some good strategies. It is hard to tell what the big company does because I am so...

Nov 2020
||
(0)
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Director

From a patient standpoint, the solution has been good. We don’t run things through insurance, so...

Nov 2020
||
(0)
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Director

The great thing about my account representative is that when we have a problem, I call that person,...

Nov 2020
||
(0)
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Analyst/Coordinator

Premise Health has been running the pharmacy for our employees and their dependents. That has been...

Oct 2020
||
(0)
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Analyst/Coordinator

Premise Health is very proactive. They actually bring us new ideas and program opportunities all the...

Oct 2020
||
(0)
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Analyst/Coordinator

Premise Health has been on top of trying to keep the costs of prescriptions down using rebate...

Oct 2020
||
(0)
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Director

CareHere's services are helpful for recruiting. The clinic is popular with our employees. A lot of...

Oct 2020
||
(0)
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Director

The people at CareHere are pretty professional and approachable. A lot comes down to the...

Oct 2020
||
(0)
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Director

We have an internal group that has been driving the process for getting COVID-19 information out...

Oct 2020
||
(0)
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Director

I wouldn't say that CareHere avoids charging for every little thing. We get pretty detailed...

Oct 2020
||
(0)
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Director

CareHere hasn't consistently exceeded expectations, but I have pretty high expectations. I haven't...

Oct 2020
||
(0)
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Director

CareHere's staff members are good. We have always gotten really good responses from them. We do...

Oct 2020
||
(0)
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Director

CareHere is trying to drive tangible outcomes. We have resisted things mainly due to cost. CareHere...

Oct 2020
||
(0)
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Manager

I was totally on board when CareHere came here. We weren't happy with our previous vendor. There...

Sep 2020
||
(0)
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Manager

Most of our employees are using the CareHere clinic. They love it. I am a huge fan of CareHere;...

Sep 2020
||
(0)
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Manager

I get regular reports from CareHere. One of the leaders sends reports, so we can see the number of...

Sep 2020
||
(0)
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Manager

When we first brought in CareHere, we wanted our employees to become comfortable with them and use...

Sep 2020
||
(0)
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Manager

CareHere has a wellness person who works with me. That person is wonderful and comes up with a lot...

Sep 2020
||
(0)
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Manager

CareHere is coming up with new ideas all the time. In fact, they have been phenomenal during...

Sep 2020
||
(0)
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Manager

I am CareHere's biggest fan. They should keep doing what they are doing because they are doing...

Sep 2020
||
(0)
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