Premise Health Employer Sponsored Healthcare Services
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Joe VanDeGraaff
Research Director
KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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VP/Other Executive

Premise Health provides and maintains a good service. When the firm was acquired years ago, they...

May 2022
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VP/Other Executive

There was a miscommunication issue, and I was able to quickly make a phone call to the firm. They...

May 2022
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VP/Other Executive

The firm had several levels of service and care, but they didn’t nickel-and-dime us; they were...

May 2022
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VP/Other Executive

The firm’s staff is excellent. They are very methodical and caring and provide good customer...

May 2022
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Manager

Premise Health is always willing to work, and they have been good partners. Our account manager is...

Apr 2022
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Manager

Getting employees to participate and continue to participate is a problem. We don't know the answer...

Apr 2022
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Manager

The firm didn't execute well during COVID-19. We were disappointed with the firm's leadership. It...

Apr 2022
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Manager

The thing that seems to challenge clinic operations is that Premise Health doesn't have one...

Mar 2022
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Director

Having an on-site clinic is very beneficial and convenient for our employees. They don't have to...

Mar 2022
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Director

We don't get too many bills or extravagant charges. If Premise Health feels like something isn't...

Mar 2022
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Manager

Premise Health does not charge for every little thing. They charge an administration fee, which...

Mar 2022
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Manager

Since the acquisition, there hasn't been as much corporate-level communication from Premise Health...

Mar 2022
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Manager

Premise Health’s reporting is adequate; it gives us data on where things are going. The services may...

Mar 2022
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Director

We have had broken equipment for months, and I understand that the supply chain is a nightmare right...

Mar 2022
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Director

Premise Health doesn’t consistently exceed expectations. When we started the clinic, the services...

Mar 2022
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Director

The clinic providers and those that work inside of our wellness center are awesome. Our employees...

Mar 2022
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Director

I would work with the firm again. I am satisfied with the staff members they provide. A lot of the...

Mar 2022
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Director

The cost of the firm's service is a bit of a concern for some of our upper-level folks. We would...

Mar 2022
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Director

At times, the firm exceeds expectations. We have a few main contacts that we work with, and they...

Mar 2022
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Director

The firm is a healthcare company with a lot of resources. They have their own clinical management...

Mar 2022
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Director

The actual medical services run very well, and the staff the firm provides always responds when I...

Mar 2022
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Director

I always feel like our Premise Health representative is trying to sell me something. They always ask...

Mar 2022
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Director

I like our account representative because this individual gets things done and does a great job....

Mar 2022
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Director

We have had issues with the Premise Health nurse practitioners pushing pills for everything and...

Mar 2022
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Director

We are considering going in-house after our contract expires. We could meet the needs of our...

Mar 2022
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Director

If Premise Health uses a cotton ball, we get charged for it. Premise Health put supplies and...

Mar 2022
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Analyst/Coordinator

Our engagement with Premise Health is going well. The transition was very smooth. Premise Health was...

Feb 2022
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Analyst/Coordinator

We went with Premise Health primarily because they could operate both the clinic and the pharmacy....

Feb 2022
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Manager

Even though CareHere had a great service, they had the propensity to nickel-and-dime the client, and...

Feb 2022
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Manager

Premise Health doesn’t consistently exceed expectations. I would rate the physicians from Premise...

Feb 2022
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Manager

I would recommend Premise Health’s services, but my recommendation would not be high. They are not...

Feb 2022
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Manager

There was a lack of flexibility in going from CareHere to Premise Health. Previously, CareHere...

Feb 2022
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Manager

I want the firm to go back to making our relationship a true partnership. An on-site clinic should...

Feb 2022
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Manager

Premise Health completely changed the reporting after I had worked very hard to get CareHere to...

Feb 2022
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Manager

This might seem extreme, but our partnership with the firm is amazing. They do a phenomenal job....

Dec 2021
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Manager

COVID-19 was impactful, but the firm did an incredible job of partnering with us in order to...

Dec 2021
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VP/Other Executive

We have a really good ROI for what we spend in the clinic compared to what we would spend in the...

Dec 2021
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VP/Other Executive

On the positive side, the acquisition gave us access to more resources and potentially more...

Dec 2021
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Manager

During the acquisition, I was having a hard time figuring out which part was CareHere and which part...

Dec 2021
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Manager

Throughout our relationship with the firm, I have had a revolving door of on-site clinic directors,...

Dec 2021
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Manager

If people are interested in an on-site health center for their company, I would recommend Premise...

Dec 2021
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Manager

CareHere was acquired by Premise Health, and the transition has been a little bumpy. It has affected...

Dec 2021
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Manager

Some highlights of CareHere are the national resources and their telehealth capabilities. However,...

Dec 2021
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VP/Other Executive

When we started doing remote work during the pandemic, Premise Health could have been more proactive...

Sep 2021
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VP/Other Executive

Premise Health's executives were available all the time. They were responsive.

Sep 2021
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VP/Other Executive

From a financial perspective, the expectations were higher than what they should have been in terms...

Sep 2021
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VP/Other Executive

From a staffing standpoint, I have never been in a situation where everyone worked well together on...

Sep 2021
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Manager

One thing I will say is that what we pay seems so high. We have used some programs internally before...

Jun 2021
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Manager

Our level of satisfaction with Premise Health hasn’t always been the same. Over the years, there...

Jun 2021
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Manager

Things are better now that the vendor is Premise Health. They are keeping up with the changes. Even...

Jun 2021
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Manager

We have been with Premise Health for a very long time. We have been through many different...

Jun 2021
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Manager

Premise Health has provided our team with standard operating procedures. With that, there are not...

Jun 2021
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Manager

Premise Health gives us periodic presentations and reports that give information on the activities...

Jun 2021
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