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Premise Health Worksite Health Services Comments
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KLAS Research Director - Joe VanDeGraaff
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User Commentary

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Director

Project Results

We have had a lot of our own internal changes, and we haven’t done RFPs because we have been...

Jan 2021
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Director

Project Results

Premise Health is getting better at executing what they promise. Whatever they promise, they are...

Jan 2021
(0)
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Director

Other Observations

Premise Health is a bigger organization than some of the others we work with. We did have a vendor...

Jan 2021
(0)
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Manager

Tools and Methodology

Premise Health has done a good job of supporting us through the COVID-19 pandemic. They provide...

Dec 2020
(0)
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Manager

ROI and Cost

Our contract was recently renewed. Premise Health charges for everything.

Dec 2020
(0)
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Manager

Tools and Methodology

When it comes to strategic ability, there isn't a lot about Premise Health that stands out. The...

Dec 2020
(0)
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Manager

People and Knowledge

One of the vendor's senior executives is very engaged and very good. This individual is very...

Dec 2020
(0)
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VP/Other Executive

Tools and Methodology

The vendor is able to think and operate very strategically. We have been very satisfied with them.

Nov 2020
(0)
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VP/Other Executive

Relationship

Our relationship with Premise Health has been going really well. They are doing a great job as a...

Nov 2020
(0)
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VP/Other Executive

Relationship

Premise Health is focused on primary care. Primary care is usually the first step toward anything...

Nov 2020
(0)
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VP/Other Executive

Tools and Methodology

I would have rated the vendor higher for their support during COVID-19 if they had made the decision...

Nov 2020
(0)
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VP/Other Executive

ROI and Cost

I wouldn't necessarily say that the vendor is in this business just to make money. There have been...

Nov 2020
(0)
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VP/Other Executive

People and Knowledge

The vendor has met our expectations, and our medical assistant has exceeded them. Our medical...

Nov 2020
(0)
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Director

Lessons Learned

The near-site clinics have been really good. Premise Health is implementing an on-site clinic for...

Nov 2020
(0)
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Manager

Relationship

The vendor has been pretty great in terms of the COVID-19 crisis. They have been part of our...

Nov 2020
(0)
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Manager

ROI and Cost

A pet peeve of mine is vendors who nickel-and-dime, and Premise Health does not do that. I have...

Nov 2020
(0)
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Manager

People and Knowledge

We have a director on our account who is willing to call a spade what it is. That person really...

Nov 2020
(0)
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Manager

Other Observations

Premise Health's service isn't necessarily the cheapest, but we get what we want. When they are...

Nov 2020
(0)
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Manager

Relationship

I can call the vendor's executive director and say that I have a problem that I don't have time to...

Nov 2020
(0)
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Manager

ROI and Cost

We have been trying to increase our participation. We haven't achieved the level of participation...

Nov 2020
(0)
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Director

ROI and Cost

When it comes to training, I have to pay for somebody to fly from another state to spend I don’t...

Nov 2020
(0)
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Director

ROI and Cost

I feel like the vendor is charging me for every little thing. It is like I am working with an...

Nov 2020
(0)
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Director

Relationship

I told my account representative that we are looking for ways to be frugal because we know things...

Nov 2020
(0)
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Director

Tools and Methodology

The vendor has some good strategies. It is hard to tell what the big company does because I am so...

Nov 2020
(0)
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Director

Project Results

From a patient standpoint, the solution has been good. We don’t run things through insurance, so...

Nov 2020
(0)
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Director

People and Knowledge

The great thing about my account representative is that when we have a problem, I call that person,...

Nov 2020
(0)
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Analyst/Coordinator

People and Knowledge

Premise Health has been running the pharmacy for our employees and their dependents. That has been...

Oct 2020
(0)
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Analyst/Coordinator

Tools and Methodology

Premise Health is very proactive. They actually bring us new ideas and program opportunities all the...

Oct 2020
(0)
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Analyst/Coordinator

Project Results

Premise Health has been on top of trying to keep the costs of prescriptions down using rebate...

Oct 2020
(0)
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Director

Project Results

CareHere's services are helpful for recruiting. The clinic is popular with our employees. A lot of...

Oct 2020
(0)
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Director

Relationship

The people at CareHere are pretty professional and approachable. A lot comes down to the...

Oct 2020
(0)
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Director

Tools and Methodology

We have an internal group that has been driving the process for getting COVID-19 information out...

Oct 2020
(0)
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Director

ROI and Cost

I wouldn't say that CareHere avoids charging for every little thing. We get pretty detailed...

Oct 2020
(0)
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Director

Relationship

CareHere hasn't consistently exceeded expectations, but I have pretty high expectations. I haven't...

Oct 2020
(0)
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Director

People and Knowledge

CareHere's staff members are good. We have always gotten really good responses from them. We do...

Oct 2020
(0)
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Director

Tools and Methodology

CareHere is trying to drive tangible outcomes. We have resisted things mainly due to cost. CareHere...

Oct 2020
(0)
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Manager

Tools and Methodology

I was totally on board when CareHere came here. We weren't happy with our previous vendor. There...

Sep 2020
(0)
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Manager

Relationship

Most of our employees are using the CareHere clinic. They love it. I am a huge fan of CareHere;...

Sep 2020
(0)
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Manager

Project Results

I get regular reports from CareHere. One of the leaders sends reports, so we can see the number of...

Sep 2020
(0)
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Manager

Project Results

When we first brought in CareHere, we wanted our employees to become comfortable with them and use...

Sep 2020
(0)
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Manager

People and Knowledge

CareHere has a wellness person who works with me. That person is wonderful and comes up with a lot...

Sep 2020
(0)
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Manager

Tools and Methodology

CareHere is coming up with new ideas all the time. In fact, they have been phenomenal during...

Sep 2020
(0)
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Manager

Relationship

I am CareHere's biggest fan. They should keep doing what they are doing because they are doing...

Sep 2020
(0)
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Manager

Tools and Methodology

I have regular calls with Premise Health and calls with practice administrators, so the vendor is...

Jul 2020
(0)
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Manager

Tools and Methodology

Premise Health has a passion for what they do. If they didn’t have a passion for what they do, they...

Jul 2020
(0)
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Manager

Tools and Methodology

We are trying to develop some new programs and be a little more on task. Putting something new in...

Jul 2020
(0)
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Manager

Tools and Methodology

We were very proactive with taking temperatures during the COVID-19 crisis. Premise Health helped me...

Jul 2020
(0)
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Manager

ROI and Cost

I don’t know whether we will renew with Premise Health. In normal times, I would say we absolutely...

Jun 2020
(0)
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Manager

Relationship

Premise Health asked us whether we were going to pay for people during the COVID-19 crisis. We were...

Jun 2020
(0)
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Manager

People and Knowledge

Premise Health meets our expectations but doesn’t exceed them. The vendor does what they are...

Jun 2020
(0)
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Manager

ROI and Cost

I would like Premise Health to figure out how to lean down my staff. They always want to increase...

Jun 2020
(0)
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Manager

Relationship

There is only executive involvement when there is a huge issue, and those kinds of issues don't...

Jun 2020
(0)
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Manager

Tools and Methodology

Premise Health doesn’t do a good job of recruiting more members on our campus, and the back office...

Jun 2020
(0)
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Manager

Project Results

Premise Health is very soft with their ROI calculations. They pull in a lot of things that we don’t...

Jun 2020
(0)
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Director

Project Results

Premise Health’s services have worked extremely well for us. Things have worked out better than we...

Jun 2020
(0)
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Director

People and Knowledge

One thing I like about Premise Health is that we have had the same lead pharmacist since day one....

Jun 2020
(0)
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Director

Relationship

We meet with Premise Health a few times a year to go over our performance and think about what to...

Jun 2020
(0)
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Director

ROI and Cost

I recommend Premise Health all the time. Premise Health accomplishes pretty much 100% of the...

Jun 2020
(0)
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Director

ROI and Cost

I have been trying to expand some of the vendor’s services to other parts of our facility. The...

Jun 2020
(0)
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Director

Tools and Methodology

During the COVID-19 crisis, I have had medical staff members here that have been inundated with...

Jun 2020
(0)
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Director

Tools and Methodology

During the COVID-19 crisis, Premise Health opened up virtual visits. They made some changes there....

Jun 2020
(0)
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Director

Relationship

Our Premise Health regional account manager has been very supportive in terms of working with staff...

Jun 2020
(0)
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Director

Tools and Methodology

The vendor is falling short in terms of occupational health. That is their background, but they have...

Jun 2020
(0)
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Director

Other Observations

Premise Health consistently meets our expectations. I want to see more proactive solutions to our...

Jun 2020
(0)
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Director

People and Knowledge

I would like to see Premise Health’s staff members coming from across the board. Our staff members...

Jun 2020
(0)
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Director

Tools and Methodology

Premise Health has been very focused on an interest they sold a couple of years ago to a private...

Jun 2020
(0)
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Director

Lessons Learned

The success of Premise Health is highly contingent on who is leading. The strength of the people...

Jun 2020
(0)
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CFO

Relationship

I actually had an appointment in the middle of the COVID-19 crisis, and CareHere took care of me...

Jun 2020
(0)
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CFO

Tools and Methodology

CareHere has partnered with us, and that has been tremendous. CareHere's executives have jumped on...

Jun 2020
(0)
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CFO

ROI and Cost

The investment in the service is phenomenal. It is kind of hard to do a perfect cost analysis for...

Jun 2020
(0)
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CFO

Project Results

I recommend CareHere all the time. I never thought I would be involved in medicine like I am today....

Jun 2020
(0)
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VP/Other Executive

Relationship

Anytime CareHere promises something, they get it done within the time frame they promise. I know of...

May 2020
(0)
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VP/Other Executive

People and Knowledge

CareHere has relative stability in terms of staff. They clearly pay a lot of attention to who they...

May 2020
(0)
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VP/Other Executive

Tools and Methodology

During COVID-19, CareHere has helped us with some specific messaging to make sure that people...

May 2020
(0)
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VP/Other Executive

ROI and Cost

CareHere has avoided charging us for every little thing, but the model we have with them is very...

May 2020
(0)
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VP/Other Executive

People and Knowledge

CareHere has exceeded our expectations in terms of communication. Their corporate staff has been...

May 2020
(0)
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VP/Other Executive

Tools and Methodology

We have a lot of people that are aware of their health status because CareHere pushes the annual...

May 2020
(0)
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VP/Other Executive

Relationship

I really appreciate that CareHere strives to offer a conference for current clients to get a vision...

May 2020
(0)
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VP/Other Executive

Relationship

The vendor is interested in hearing about our issues. They don’t blindly defend themselves without...

May 2020
(0)
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Manager

Relationship

The vendor has really engulfed themselves in our company culture, and that has created a successful...

Mar 2020
(0)
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Manager

People and Knowledge

We always get a lot of great feedback about Premise Health. The on-site providers are fabulous. They...

Mar 2020
(0)
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Manager

Project Results

Some people are more likely to get a physical now because they don’t have to leave the office and...

Mar 2020
(0)
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Manager

Tools and Methodology

Premise Health’s people engulf themselves in our culture, and that is huge. They tailor their...

Mar 2020
(0)
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Manager

Lessons Learned

It took us some time to get to where we are. We didn’t develop overnight, but the vendor was willing...

Mar 2020
(0)
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Manager

People and Knowledge

The folks that actually work and run the clinic are great. The on-site people are the ones that make...

Mar 2020
(0)
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Director

ROI and Cost

At times, we feel nickel-and-dimed by the vendor, but for the most part, they don't charge us for...

Feb 2020
(0)
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Director

People and Knowledge

The vendor's staff has exceeded our expectations. We have had staff members stay for a long time,...

Feb 2020
(0)
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Director

Sales and Contracting

The vendor could be more forthcoming and offer us what is new in the market. The vendor could let us...

Feb 2020
(0)
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Director

Other Observations

The vendor does very well with executing, but that depends on who the account manager is. I mainly...

Feb 2020
(0)
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Director

Relationship

I would like to see more input from the executives when we have our reviews.

Feb 2020
(0)
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Director

People and Knowledge

We have been with the vendor for a while, and even though they have changed management, I feel that...

Feb 2020
(0)
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Director

Tools and Methodology

The vendor does a great job of providing staff and account managers. Premise Health has a breadth of...

Feb 2020
(0)
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Manager

Relationship

Premise Health is a great partner for us. They communicate well. They are very easy to work with,...

Feb 2020
(0)
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Manager

Tools and Methodology

We have pretty high expectations, but Premise Health exceeds them. But when we are dealing with...

Feb 2020
(0)
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Manager

Tools and Methodology

Premise Health has innovative tools, and I have heard the vendor present on those tools. They have...

Feb 2020
(0)
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Manager

Relationship

One of the executives at Premise Health comes out for some of our meetings to discuss escalation...

Feb 2020
(0)
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Manager

ROI and Cost

Premise Health has a pretty sizable management fee, and that is one of the things I will be looking...

Feb 2020
(0)
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Manager

Tools and Methodology

We have been super fortunate with staffing, and that goes back to the recruitment piece. That has...

Feb 2020
(0)
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Manager

Tools and Methodology

Premise Health continues to evolve their services. Our business is changing, and Premise Health has...

Feb 2020
(2)
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Manager

ROI and Cost

Services from Premise Health are expensive, but Premise Health demonstrates a good ROI, and the cost...

Feb 2020
(0)
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Manager

ROI and Cost

We aren’t nickel-and-dimed by Premise Health. Everything is pass-through payment; all the supplies...

Feb 2020
(0)
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Manager

Other Observations

I don't know what is out there and what the competition looks like, but I am very pleased with...

Feb 2020
(0)
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Manager

Tools and Methodology

At the beginning of each year, we look at our company's strategic goals, and we share those with our...

Feb 2020
(0)
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Manager

ROI and Cost

I don't think Premise Health charges for every little thing. They charge for the majority of the...

Feb 2020
(0)
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Manager

Relationship

I would buy Premise Health's services again. The vendor has consistently exceeded expectations. They...

Feb 2020
(0)
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Manager

Future Outlook

If Premise Health is going to implement a new system, they need to make sure that everyone...

Feb 2020
(0)
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Manager

Relationship

Premise Health's executives are involved. The vendor is willing to change and do things outside the...

Feb 2020
(0)
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Manager

Relationship

One thing Premise Health does really well is support their clients. We have an awesome account...

Feb 2020
(0)
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Manager

Lessons Learned

We would like to expand and offer services to our dependents. We have talked about partnering with...

Feb 2020
(0)
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Manager

Project Results

We have some employees enrolled in the diabetes program, and Premise Health has been able to help...

Feb 2020
(0)
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VP/Other Executive

Relationship

We would buy Premise Health's services again. We have been happy with them, and from a leadership...

Jan 2020
(0)
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VP/Other Executive

Relationship

We don't get much communication from Premise Health's overall leadership team. The vendor could do...

Jan 2020
(0)
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