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PwC Financial Improvement Consulting Comments
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KLAS VP, Services & Value-based Care - Warren Whitford
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Warren Whitford

VP, Services & Value-based Care

warren.whitford@klasresearch.com

801-734-1591

 
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VP/Other Executive

PwC came in and started helping us review our internal controls and opportunities. They have been...

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VP/Other Executive

I think PwC’s ability to understand our factions was great. They were very knowledgeable about the...

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VP/Other Executive

When it comes to the revenue cycle, PwC does a great job. We have seen cleaner claims as a result of...

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CFO

Overall, our engagement with the firm was very smooth. PwC had a couple of folks on the team that...

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CFO

Everything the firm said would happen happened as methodically as outlined. There were no surprises....

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Director

The vendor did a fine job on the projects they did for us. We had some people come in and spend a...

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Director

We are expecting to have a reduction of bad debt. We track it, but we are still finishing some...

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Director

I would probably buy the vendor's services again. The issue with any of these service vendors is...

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Director

The vendor has not nickel-and-dimed us, but they are expensive. We just knew they were expensive...

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Director

The vendor consistently met expectations. I don’t know that they could consistently exceed...

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Director

The vendor does a fine job of involving their senior leaders. I have met and talked to many of them...

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Director

Tangible outcomes come down to whether we collect cash. We have absolutely seen a cash performance...

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Director

PwC started to make recommendations. We tried to keep the work in-house, but for one reason or...

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Director

PwC has been very fair, and they have really tried to work with us and our budget. They still give...

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Director

PwC gives us really good access to their folks. There is one person who is incredible and very...

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Director

We meet with PwC and explain what we need, and they take the right approach to deliver that. There...

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VP/Other Executive

Things with PwC have always been a mixed bag; we never really know how the consultants are. Anybody...

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VP/Other Executive

PwC knows that all we look at is dollars and metrics, so they better be driving that. PwC is very...

Jan 2021
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COO

The vendor did very well with executing considering that the work was done during the COVID-19...

Dec 2020
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VP/Other Executive

PwC did a good, old-fashioned rework for us around our revenue cycle. They helped us make some good...

Nov 2020
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VP/Other Executive

PwC's fees weren't horrible. They helped us improve our net revenue. Their services were super...

Nov 2020
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VP/Other Executive

I had a long-term relationship with PwC. It was good that they knew us and our data and who to get...

Nov 2020
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VP/Other Executive

PwC did a good job. I liked that I could direct them around certain things I didn't want. For...

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VP/Other Executive

Sometimes I had to tell PwC that I didn't need a Tesla in outer space; I needed a Honda Accord. I...

Nov 2020
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VP/Other Executive

Strategically, PwC can take us where organizations want to go. The only thing that matters is...

Nov 2020
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VP/Other Executive

There were times when I felt PwC should have escalated some things to me more quickly. That would...

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Director

The vendor is a lot more technical than we are, so they were able to create some pretty advanced...

Nov 2020
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Director

In general, most of the staff members are great. But with any company, we run into some issues with...

Nov 2020
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Director

The vendor’s level of execution is partially just the nature of the project. The vendor was great...

Nov 2020
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VP/Other Executive

PwC has done a great job of keeping in touch with me. We have had to be a little creative because...

Oct 2020
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VP/Other Executive

PwC has a lot of great ideas, and then we sort of polish them and make them specific to our group. I...

Oct 2020
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VP/Other Executive

My biggest complaint with PwC is the amount of detail that I need to put into the scope documents so...

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VP/Other Executive

PwC has sort of been time zone–agnostic because when they were on-site, they operated on our...

Oct 2020
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VP/Other Executive

I was surprised by just how much PwC didn’t know our organization and by how much I have had to...

Oct 2020
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VP/Other Executive

I loved the person that PwC gave me initially, but the person switched on me halfway through the...

Oct 2020
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VP/Other Executive

Based on the SLAs and KPIs that we have established for our benchmarks, we definitely have pretty...

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