QuadMed Worksite Health Services Comments

 

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Current Time Inside Cache Tag Helper: 9/20/2020 4:29:31 AM and Model.EvProductId = 191688

Commentary Summary

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User Commentary

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Director

Other Observations

Given the current environment, I would definitely recommend QuadMed, but I would include the caveat...

Sep 2019
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Director

ROI and Cost

QuadMed has become much more transparent about their charges. They do charge us for every little...

Sep 2019
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Director

People and Knowledge

QuadMed's clinical staff members exceed expectations. They are phenomenal. Everything that the staff...

Sep 2019
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Director

Other Observations

We have had some gaps. We have had people leave, so QuadMed has had to backfill the positions....

Sep 2019
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Director

Tools and Methodology

I wouldn't say that QuadMed is super innovative, but they stay on top of technology.

Sep 2019
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Director

Relationship

Our experience with QuadMed has greatly improved. At one point, they were going through a...

Sep 2019
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Director

Relationship

QuadMed has put in additional time to help us with increasing utilization, and they have come to us...

Sep 2019
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Director

Project Results

We have seen great improvements to the health of our associates and to their willingness to get care...

Sep 2019
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Director

People and Knowledge

We had a couple of hiccups along the way, but some of the QuadMed people were top notch.

Sep 2019
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Director

Project Results

The service providers and wait times in our QuadMed clinic have been good. I would give a high...

Sep 2019
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Director

Relationship

My satisfaction with QuadMed’s executive involvement would be even lower if one of the vendor’s...

Sep 2019
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Director

Other Observations

We have had some relationships with people at QuadMed that have been strong, and we have had other...

Sep 2019
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Director

Other Observations

QuadMed met our expectations for a good portion of the time we worked with them, but they fell below...

Sep 2019
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Director

Future Outlook

If I were making a purchasing decision, I would probably look at another vendor. We are actually...

Sep 2019
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Director

Relationship

I appreciate that QuadMed has pushed us with some ideas. The company has been very up front with...

Aug 2019
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Director

Other Observations

QuadMed has been a bit more flexible, but they have internal struggles. The company has had...

Aug 2019
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Director

Lessons Learned

Organizations who have a lot of time to focus on QuadMed could probably mold the services in a way...

Aug 2019
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Director

Other Observations

QuadMed was quick to recognize that we were overstaffed for the utilization of the facility. They...

Aug 2019
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Director

Tools and Methodology

Recently, QuadMed has made a lot of drastic changes, shown much more interest, and had incredible outreach....

Aug 2019
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Director

Tools and Methodology

I would like to see QuadMed narrow the ROI and further dial into savings. I would also like to...

Aug 2019
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Director

Relationship

We would like the QuadMed executives to annually touch base with us. Nothing more than that is...

Aug 2019
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Director

Sales and Contracting

QuadMed provides us with an itemized bill every month. The bill is very clear and well laid out.

Aug 2019
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Director

Project Results

I would buy QuadMed's services again. They didn't exceed our expectations, but they certainly met them....

Aug 2019
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Manager

Other Observations

Due to our business and location, we are unable to offer on-site clinical services to dependents. It...

Aug 2019
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Director

Sales and Contracting

Saying that we are nickel-and-dimed would be extreme. QuadMed does charge us for everything, but we...

Aug 2019
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Director

Other Observations

QuadMed doesn't exceed our expectations. They meet our expectations. QuadMed tries to do what they...

Aug 2019
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Director

Relationship

We talk to QuadMed regularly. They are limited in some ways, but they still try to work around...

Aug 2019
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Director

Tools and Methodology

Whether we get our money's worth from QuadMed is difficult to say. We have had some issues with...

Aug 2019
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VP/Other Executive

People and Knowledge

We absolutely love the QuadMed people. They get to know all of our employees and treat them like...

Jul 2019
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VP/Other Executive

People and Knowledge

QuadMed’s corporate people do not really listen very well. They don’t give the providers an opinion...

Jul 2019
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VP/Other Executive

People and Knowledge

QuadMed has done a good job of developing the clinical staff, and the partnership we have with the...

Jul 2019
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VP/Other Executive

Sales and Contracting

I have a big problem with QuadMed’s fee structure. Every time we have a new contract, we get...

Jul 2019
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VP/Other Executive

Tools and Methodology

QuadMed is not very innovative. We are hoping they get better because we are seeing them do more...

Jul 2019
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VP/Other Executive

Tools and Methodology

We are really happy with how QuadMed runs the clinic, but we are not really happy with how they...

Jul 2019
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Director

Relationship

QuadMed consultants are very collaborative and very open to feedback. They are very committed to our...

Jul 2019
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Director

Relationship

QuadMed executives are always available and willing to engage when we want them to.

Jul 2019
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Director

Tools and Methodology

QuadMed’s account-management team is really excellent at providing guidance and expertise in terms...

Jul 2019
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Director

Project Results

The availability was excellent. Our employees who wanted to get an appointment could get in right...

Jul 2019
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Director

Tools and Methodology

QuadMed had a good management team. If any issues ever came up, the management side of the clinic...

Jul 2019
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Director

Tools and Methodology

QuadMed had someone in charge who was dedicated to marketing. That person handled emails for us and...

Jul 2019
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Director

Tools and Methodology

Our employees would have liked to have seen QuadMed provide weekend hours. But from what I...

Jul 2019
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Director

Future Outlook

We are no longer working with QuadMed. We went to another vendor because we switched health...

Jul 2019
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Manager

Relationship

When I first started, things with QuadMed were really rough. We didn't struggle with the providers,...

Jun 2019
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Manager

Lessons Learned

I told other customers to be really open and up front with QuadMed about their expectations for the...

Jun 2019
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Manager

Other Observations

We are building virtual health in a smaller market for people that just don't want to go to the...

Jun 2019
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Manager

Tools and Methodology

Our experience with QuadMed's account management was very poor back in the day, and I would have...

Jul 2018
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Manager

Lessons Learned

Before going with QuadMed again, I would put them through a very thorough evaluation and make them...

Jul 2018
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Manager

ROI and Cost

QuadMed has had some significant changes in their upper-level management over the past several...

Jul 2018
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Manager

Tools and Methodology

We threw a fit last year. We told QuadMed that if they didn't figure things out, our deal with them...

Jul 2018
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Manager

Tools and Methodology

The QuadMed providers are amazing and give our associates top-quality care. The people who see our...

Jul 2018
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Director

Future Outlook

We replaced QuadMed with another vendor this year because we had a hard time getting report...

Jun 2018
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Director

Relationship

There were a lot of growing pains and changes with the administration staff, so the communication...

Jun 2018
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Director

Tools and Methodology

We struggled with the reporting that QuadMed provided us. We tried to get reports that showed how...

Jun 2018
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Director

Tools and Methodology

One big issue we had with QuadMed was when we were trying to get them to share data with one of our...

Jun 2018
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Director

Project Results

The service that QuadMed provided to the employees was a strong point. We had a doctor who worked...

Jun 2018
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Director

Tools and Methodology

One complaint our employees had about QuadMed was how they couldn’t get into appointments, even when...

Jun 2018
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Director

Relationship

We did not feel that we were QuadMed's number-one priority. QuadMed had poor response rates, and...

Jun 2018
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Director

Tools and Methodology

QuadMed has a primary care and wellness coach, and QuadMed provides the day-to-day operations for...

Jun 2018
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Director

Tools and Methodology

QuadMed should improve the structure within their organization. The structure is very rigid, and it...

Jun 2018
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Director

Future Outlook

We are moving away from QuadMed because it was such a pain to get them to do something differently...

Jun 2018
 Helpful

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Director

Tools and Methodology

Prospective clients should know about QuadMed's lack of flexibility. Their failure to troubleshoot...

Jun 2018
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Director

Sales and Contracting

It took us a really long time to negotiate an initial contract with QuadMed. We opened our clinic...

Jun 2018
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Director

People and Knowledge

We had issues with QuadMed's staff being trained and knowledgeable. QuadMed ended up having to...

Jun 2018
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Director

People and Knowledge

In the few years we have been involved with QuadMed, not one position has turned over less than...

Jun 2018
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Director

Tools and Methodology

I don’t think QuadMed brought anything to the table that was unique.

Jun 2018
 Helpful

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Manager

Project Results

I think that QuadMed understands our company and goals very well; they are great partners in that...

Jun 2018
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Manager

Project Results

We ask QuadMed’s providers to really be advocates for our employees. We even ask the providers to...

Jun 2018
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Manager

Other Observations

Flexibility in reporting is a big challenge for us. Staffing is always a challenge for us at some of...

Jun 2018
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Manager

Tools and Methodology

The reporting from QuadMed is better than the reporting I have seen from some similar vendors. It is...

Jun 2018
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Manager

Project Results

About a third of our employee population utilizes QuadMed's worksite health services. I think that...

Jun 2018
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Manager

Tools and Methodology

We have an account team with QuadMed. We also have the clinic supervisors and directors. We have a...

Jun 2018
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Manager

Tools and Methodology

We have used a vendor in our area for health services for quite a long time. It is nice to be...

Jun 2018
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Manager

Project Results

We periodically host a meeting during which we get all of our vendors, including those at our...

Jun 2018
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Manager

Tools and Methodology

We have our QuadMed providers at the clinics comfortable with their local HR people so that people...

Jun 2018
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Director

ROI and Cost

We received much higher value from QuadMed in the past than we do today. They have raised their...

Jun 2018
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Director

People and Knowledge

QuadMed has very good practitioners who are professional and courteous. They fit the QuadMed model,...

Jun 2018
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Director

Tools and Methodology

QuadMed could work with us to define what it means to see better results. We need to work on how we...

Jun 2018
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Director

Tools and Methodology

We absolutely love QuadMed's model and providers. QuadMed is very good at finding people; they are...

Jun 2018
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Director

Project Results

QuadMed is doing well with best practices and quality of care. Our metrics show that they are doing...

Jun 2018
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Director

Tools and Methodology

QuadMed has made many meaningful changes recently, and that weighs on our perception of the vendor.

Jun 2018
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Director

Tools and Methodology

QuadMed uses more proprietary methodology because they grew out of an idea. That isn't a bad...

Jun 2018
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Director

Tools and Methodology

QuadMed is proactive, and they are willing to discuss things with us. We had to change the number of...

Jun 2018
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Director

People and Knowledge

QuadMed is becoming more sophisticated with their clinics. They are trying to hire more people with...

Jun 2018
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Director

Other Observations

QuadMed is struggling a bit because the company is public, and their main focus is in the print...

Jun 2018
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Director

Tools and Methodology

QuadMed's accounting systems aren't very sophisticated. We have to check bills closely because of...

Jun 2018
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Director

Project Results

The most valuable thing we get from QuadMed is the quality of care. They have also added some value...

Jun 2018
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Director

Relationship

QuadMed's weakness is in engaging our employees. They don't have a good enough relationship with our...

Jun 2018