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Relevant Healthcare Analytics (Regional - West) Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Analyst/Coordinator
Win/Loss - Why they were selected (by current clients)
Out of all the tools I have reviewed, Relevant Healthcare's solution is the best. The reason we...
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Analyst/Coordinator
Functionality and Upgrades
When we log in to the system, our end users know where to go. Relevant Healthcare is not hiding...
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Analyst/Coordinator
ROI / Cost (care and feeding)
If people are interested in the system, they need to ask themselves what their goals are with...
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Analyst/Coordinator
Technology
Relevant Healthcare Analytics compiles data from the EHR in Google Cloud Platform. Then the tool...
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Analyst/Coordinator
Interfacing and Integration
There are missing pieces on the visit-planning side that make things a bit more challenging for us....
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Analyst/Coordinator
Functionality and Upgrades
Quality measures used to not be accessible. Our hope was to see progress not only by helping our...
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VP/Other Executive
Functionality and Upgrades
During the COVID-19 crisis, the vendor allowed us to develop a COVID-19 risk score for our patients,...
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VP/Other Executive
Other Observations & Comments
The tool doesn't really have any kind of online documentation. The system is a very simple tool to...
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VP/Other Executive
Interfacing and Integration
The tool doesn't really support our integration goals. That would be the only negative thing. We...
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VP/Other Executive
Functionality and Upgrades
Our expectations were that we would be able to monitor some health center performance metrics and...
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VP/Other Executive
Service and Support
Our primary point of contact is always available to us when we need assistance. If there is an...
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VP/Other Executive
Functionality and Upgrades
It is kind of hard to measure tangible outcomes. We definitely use the tool to drive our quality...
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VP/Other Executive
Relationship
I have been in the software business for a little while now, and I have worked with a lot of...
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VP/Other Executive
Technology
The company was founded by a couple of young people who were really motivated to help federally...
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VP/Other Executive
Functionality and Upgrades
Relevant Healthcare is able to acquire our EMR data and provide data visualization tools to help us...
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Manager
Functionality and Upgrades
I have talked to a lot of other clinics about how to generate the clearest and most accurate data....
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Manager
Relationship
Our Relevant Healthcare person has always been very good at letting us know when we are about to...
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Manager
Implementation and Training
Even though it took some time to get everything implemented and up and running, Relevant...
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Manager
Functionality and Upgrades
Ever since something stopped crashing, Relevant Healthcare Analytics has been much better, and the...
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Manager
Service and Support
My support contacts from Relevant Healthcare Analytics are extremely helpful. Our contacts try to...
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Analyst/Coordinator
Win/Loss - Why they were selected (by current clients)
We started seeing demos of the product and how different health centers were using it, and we were...
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Analyst/Coordinator
Functionality and Upgrades
One of my goals as a data manager is to try to teach other people how to use the tool to find the...
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VP/Other Executive
Relationship
The Relevant Healthcare team has been incredibly responsive whenever we have given feedback. The...
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VP/Other Executive
Functionality and Upgrades
Relevant Healthcare’s product has been essential in the work that we do. There is nothing more that...
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Analyst/Coordinator
Functionality and Upgrades
The system is very customizable in terms of being able to filter exactly what we are looking for and...
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Analyst/Coordinator
Relationship
I have found Relevant Healthcare to be extremely responsive. They are very open to feedback, and a...
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VP/Other Executive
Relationship
I am incredibly happy with the system. I feel like the vendor has the keys to the kingdom. They have...
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VP/Other Executive
ROI / Cost (care and feeding)
I recommend the product all the time to people. I talk about it every chance I get. There is always...
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VP/Other Executive
Functionality and Upgrades
We might not be using the product to the fullest extent, but we are getting pretty close. I feel...
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VP/Other Executive
Other Observations & Comments
I want some sort of group that shares the things the vendor has done. For instance, I am using...
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Director
ROI / Cost (care and feeding)
The vendor doesn't nickel-and-dime us on every service. They do increase their price by 5% or...
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Director
Functionality and Upgrades
When COVID-19 happened, the vendor was on top of things and rolled out a dashboard. They share that...
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Director
Relationship
We didn’t really hear much from the executives aside from during the COVID-19 situation. There are...
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Director
Functionality and Upgrades
Relevant Healthcare Analytics has been pretty seamless and useful for us in terms of capturing...
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Director
Functionality and Upgrades
The visualization in Relevant Healthcare Analytics is incredible. The database is very convenient...
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Director
Service and Support
We learned about Relevant Healthcare through a tour that we did with another health center that uses...
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Director
Technology
The system is cloud based, so if I want to switch computers or laptops, I don’t need the IT team to...
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Director
Functionality and Upgrades
With our last vendor, we could build a report, and the layout looked more like a report. We had a...
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Analyst/Coordinator
Functionality and Upgrades
Relevant Healthcare Analytics is very user friendly in some ways, like for the end user. But for a...
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Analyst/Coordinator
Service and Support
Relevant Healthcare's support is fabulous. I was concerned about having to rely on their support...
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Analyst/Coordinator
Future Outlook
We are anxiously awaiting that day that we can do financial reports with Relevant Healthcare...
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Analyst/Coordinator
Functionality and Upgrades
Where Relevant Healthcare Analytics shines is the visit planning. That has been so good for our...
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Analyst/Coordinator
Functionality and Upgrades
For end users, things take just a few clicks. The training time for an end user is less than 10...
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Analyst/Coordinator
ROI / Cost (care and feeding)
We have not gotten a bill from Relevant Healthcare for anything except for an add-on that I asked...
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Manager
Relationship
I started using Relevant Healthcare Analytics the day we went live and haven’t turned back. I use it...
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Manager
Service and Support
The strength of Relevant Healthcare is they can foresee things that are coming around the bend, so...
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CMIO
Functionality and Upgrades
Relevant Healthcare is our analytics vendor, and their visualizations have been getting more and...
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CMIO
Implementation and Training
We have mostly utilized the vendor's training to train our data analysts. The vendor has been...
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Director
Implementation and Training
The training was really good up front, and I feel like we learned a lot from the vendor.
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Director
Other Observations & Comments
The thing that I would like the vendor to work on for the future is getting deeper into helping us...
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Director
Service and Support
We are really happy with the services that we get from Relevant Healthcare. They help us with our...
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CMIO
Relationship
Relevant Healthcare is a small company. I have been able to meet with their founders when we have...
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VP/Other Executive
Functionality and Upgrades
The upgrades are seamless since the system is a web platform. The features are fantastic, but...
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VP/Other Executive
Implementation and Training
The vendor did an excellent job with what they knew, and they do things differently now because they...
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VP/Other Executive
Relationship
We work with a couple of executives on an ongoing basis. They do a fantastic job, and we love...
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VP/Other Executive
Relationship
As much as I love the platform, by far my favorite thing about working with Relevant Healthcare is...
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VP/Other Executive
Relationship
The vendor changed how they do the initial rollout process. We have been working with one of their...
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