Relevant Healthcare Analytics (Regional - West) Commentary
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Subject Expert
Benjamin Cassity
Research Director, VBC
KLAS Research Director, VBC - Benjamin Cassity
 
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User Commentary

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CMIO

Relationship, Product

Relevant Healthcare has been essential to the function of our network.

Dec 2023
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Manager

Relationship, Value

I really appreciate how responsive and supportive Relevant Healthcare is. They really work with our...

Nov 2023
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Manager

Relationship

Relevant Healthcare is really good about following through with what they say and being clear when...

Nov 2023
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Manager

Relationship, Operations

In terms of Relevant Healthcare’s team helping us upgrade, the process is pretty seamless. The...

Nov 2023
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Manager

Loyalty, Product

Relevant Healthcare is working on a lot of improvements, like starting to figure out how to bring in...

Nov 2023
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(0)
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Manager

Loyalty

Relevant Healthcare has a great A/R aging section and a payment section where we can really drill...

Nov 2023
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Manager

Product

There is a huge amount of functionality in Relevant Healthcare Analytics that is pretty easy to use...

Nov 2023
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CMO

Product

The only thing that I would change about Relevant Healthcare Analytics is the custom report visuals....

Nov 2023
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(0)
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CMO

Loyalty

Relevant Healthcare Analytics is easy to use, and in the background, we have visibility into the...

Nov 2023
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CMO

Relationship

Relevant Healthcare’s customer support team is very quick to respond when we have any issues or...

Nov 2023
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(0)
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Director

Relationship

The vendor doesn’t have a phone support system, but their web support is pretty good. If there is an...

Oct 2023
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(0)
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Director

Relationship

Relevant Healthcare is very proactive about pushing things out and alerting us. I have had things...

Oct 2023
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Director

Product

We are able to utilize the platform well. Relevant Healthcare is very good about trying to create...

Oct 2023
||
(0)
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Director

Product

One of the things we would like to do in Relevant Healthcare Analytics is have users have specific...

Oct 2023
||
(0)
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Director

Product

The vendor hasn’t really pushed out new technology per se, but the platform, aside from data...

Oct 2023
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(0)
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Manager

Relationship

We have worked with the vendor's leaders on certain things and given each other ideas. I have met...

Mar 2023
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(0)
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Manager

Relationship, Product

With another vendor's product, I can get the data that I want, but sometimes, that is very painful....

Mar 2023
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Manager

Product

The product is very easy to use. If users go to the reports area in the system, they can click on...

Mar 2023
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Manager

Relationship, Product

The vendor pretty much delivers new technology every time we meet with them. When the system has had...

Mar 2023
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Analyst/Coordinator

Relationship

We have a lot of support through our consortia. We have people who write reports and give us...

Mar 2023
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(0)
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Analyst/Coordinator

Operations

Relevant Healthcare does quarterly training updates and webinars, and they talk about what new...

Mar 2023
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(0)
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Analyst/Coordinator

Relationship, Product

Relevant Healthcare makes a product that is really accessible for all our staff, and the vendor...

Mar 2023
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Analyst/Coordinator

Culture, Relationship

The vendor's support is very inconsistent. When we first implemented the product, we had a support...

Mar 2023
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Analyst/Coordinator

Relationship, Operations

When we first implemented the product, the executive team would reach out fairly regularly, and they...

Mar 2023
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Director

Operations

Relevant Healthcare could do better with training by offering routine, scheduled training for all of...

Mar 2023
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(0)
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Director

Product

I like that Relevant Healthcare provides access to the guts of their system, which is SQL based, so...

Mar 2023
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Director

Relationship

Relevant Healthcare keeps high engagement in terms of their work with us. Whenever we need support,...

Mar 2023
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(0)
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Director

Loyalty

We had the opportunity to put the system up against some of its competitors in the industry. We went...

Mar 2023
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(0)
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Director

Product, Value

The biggest outcome of using the product is we are able to pull together data from multiple...

Mar 2023
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