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User Commentary
Implementation and Training
Relevant Healthcare could do better with training by offering routine, scheduled training for all of...
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Functionality and Upgrades
I like that Relevant Healthcare provides access to the guts of their system, which is SQL based, so...
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Service and Support
Relevant Healthcare keeps high engagement in terms of their work with us. Whenever we need support,...
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Other Observations & Comments
We had the opportunity to put the system up against some of its competitors in the industry. We went...
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Technology
The biggest outcome of using the product is we are able to pull together data from multiple...
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Relationship
Moving to Relevant Healthcare Analytics was a huge transition for us, but the vendor has great...
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Relationship
If I had something to tell the executives from Relevant Healthcare, I would just call them and tell...
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Win/Loss - Why they were selected (by current clients)
One of our challenges in finding the right product was that we were supporting such a variety of...
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Future Outlook
Relevant Healthcare has been working on some improvements with regard to how we are aggregating data...
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Service and Support
Relevant Healthcare is very proactive in looking for ways to improve their product. We do a lot of...
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Functionality and Upgrades
Relevant Healthcare Analytics is a very open system. Organizations have the ability to build their...
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Functionality and Upgrades
We would like to be able to recreate data presented on a year-to-date basis. For example, if I...
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Relationship
The vendor’s executives seem very engaged and interested in our feedback. So I am very grateful for...
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Win/Loss - Why they were selected (by current clients)
If it were up to me, Relevant Healthcare Analytics would be part of our long-term plans. However, I...
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Functionality and Upgrades
The vendor continually adds tables and programs within the dashboard that we can use to create...
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Service and Support
Relevant Healthcare keeps in contact, so they will make a promise that they will have something done...
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Implementation and Training
Relevant Healthcare is very good at rolling things out, and they always hold different webinars and...
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Functionality and Upgrades
My experience with Relevant Healthcare has been positive for the most part. There are definitely...
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Interfacing and Integration
One component of feedback that we are getting from our teams is the frustration that the product is...
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Other Observations & Comments
Relevant Healthcare is in our long-term plans, though we are also looking at other options because...
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Functionality and Upgrades
The vendor keeps their promises, though it is a little slowgoing. They can be very responsive....
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Service and Support
Once we get in contact with the support team, the staff is very knowledgeable and if they don't know...
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Relationship
The Relevant Healthcare team is very responsive when we need to add something or change criteria....
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Functionality and Upgrades
There are a few things I would like to see in Relevant Healthcare Analytics. It would be interesting...
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Interfacing and Integration
Relevant Healthcare Analytics is outside of our EMR; it doesn't sit on top of it. Some staff members...
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Functionality and Upgrades
Relevant Healthcare Analytics is my favorite part of my job. Relevant Healthcare’s mission is to get...
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Service and Support
Sometimes the response of Relevant Healthcare’s support isn't really fast, and I wasn't aware that...
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Implementation and Training
The quality of our Relevant Healthcare implementation was good. But while the implementation went...
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Service and Support
Our dedicated Relevant Healthcare support manager is great. This person is responsive and very...
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Functionality and Upgrades
My experience with Relevant Healthcare has been pretty positive. The product has a lot of utility....
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Functionality and Upgrades
There are just not a lot of features available, and because of that, the product is not robust...
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Functionality and Upgrades
Relevant Healthcare Analytics’ data visualization is very limited, and that is a personal pet peeve...
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Technology
I would really like to see Relevant Healthcare focus on making things user friendly. For example,...
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Lessons Learned
I am not certain that I would buy Relevant Healthcare Analytics again. I wasn’t involved in choosing...
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Functionality and Upgrades
In the past, when I have submitted filters for a report and the vendor has created the template for...
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Implementation and Training
In the beginning, the vendor provided training frequently. But after we went live, we were never...
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Interfacing and Integration
The product has no integration with external or internal systems. What I can view from Relevant...
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Functionality and Upgrades
We receive a notification from the vendor if the system going down when they are doing maintenance...
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Functionality and Upgrades
The system is very useful because we have some clinical people that are entering data into our EMR...
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Service and Support
I haven't been disappointed with the vendor. If I open a support ticket, they always meet the...
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ROI / Cost
Relevant Healthcare has a great product. The vendor gets a copy of our database every night, ingests...
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Relationship
The Relevant Healthcare team is super customer-service focused, and the executives are involved. We...
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Functionality and Upgrades
Before we had Relevant Healthcare Analytics, I would spend many hours a month queuing up reports to...
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Functionality and Upgrades
Within the product, we have good access to claims data, but there is no module built that is useful...
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Functionality and Upgrades
The way the platform is designed now is very SQL-programmer heavy. If we want to get data, we have...
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ROI / Cost
The accessibility and transparency behind the product are phenomenal. Everybody in our organization...
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Relationship
The primary driver of my satisfaction with the product is the partnership that we have with the...
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Functionality and Upgrades
We would like to see Relevant Healthcare improve their financial reporting. They are more focused on...
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Functionality and Upgrades
Over the last two years, I have been very impressed with the things that Relevant Healthcare has...
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Service and Support
Relevant Healthcare's support is pretty good. The individuals get back to us pretty quickly, and...
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Functionality and Upgrades
The UDS within the product is very well done. Visits are easy to file because the output looks just...
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Implementation and Training
Relevant Healthcare's product always gives us some pretty high-level overviews before they roll out...
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Functionality and Upgrades
We really like how easy the product is to use. The instant reporting is the number one thing I like...
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Relationship
Relevant Healthcare is very responsive. They are very willing to make changes to the product or put...
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Functionality and Upgrades
What is amazing about Relevant Healthcare is that they offer a canned way for end users to...
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Functionality and Upgrades
We are starting to see improvement in our laypeople end users through their own access to data. We...
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Functionality and Upgrades
We want Relevant Healthcare to come up with a way to improve the governance of data. It is one of...
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