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Relevant Healthcare Analytics (Regional - West)
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Bradley Hunter
VP VBC and CORE
KLAS VP VBC and CORE - Bradley Hunter
 
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Population Health Vendor Overview 2021: Matching Vendor Capabilities to PHM Needs
Population Health Vendor Overview 2021:
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User Commentary

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Director

Implementation and Training

Relevant Healthcare could do better with training by offering routine, scheduled training for all of...

Mar 2023
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Director

Functionality and Upgrades

I like that Relevant Healthcare provides access to the guts of their system, which is SQL based, so...

Mar 2023
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Director

Service and Support

Relevant Healthcare keeps high engagement in terms of their work with us. Whenever we need support,...

Mar 2023
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Director

Other Observations & Comments

We had the opportunity to put the system up against some of its competitors in the industry. We went...

Mar 2023
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Director

Technology

The biggest outcome of using the product is we are able to pull together data from multiple...

Mar 2023
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Director

Relationship

Moving to Relevant Healthcare Analytics was a huge transition for us, but the vendor has great...

Feb 2023
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CMIO

Relationship

If I had something to tell the executives from Relevant Healthcare, I would just call them and tell...

Jan 2023
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CMIO

Win/Loss - Why they were selected (by current clients)

One of our challenges in finding the right product was that we were supporting such a variety of...

Jan 2023
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CMIO

Future Outlook

Relevant Healthcare has been working on some improvements with regard to how we are aggregating data...

Jan 2023
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Director

Service and Support

Relevant Healthcare is very proactive in looking for ways to improve their product. We do a lot of...

Jan 2023
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Director

Functionality and Upgrades

Relevant Healthcare Analytics is a very open system. Organizations have the ability to build their...

Jan 2023
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Director

Functionality and Upgrades

We would like to be able to recreate data presented on a year-to-date basis. For example, if I...

Jan 2023
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Director

Relationship

The vendor’s executives seem very engaged and interested in our feedback. So I am very grateful for...

Jan 2023
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Manager

Win/Loss - Why they were selected (by current clients)

If it were up to me, Relevant Healthcare Analytics would be part of our long-term plans. However, I...

Jan 2023
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Manager

Functionality and Upgrades

The vendor continually adds tables and programs within the dashboard that we can use to create...

Jan 2023
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Manager

Service and Support

Relevant Healthcare keeps in contact, so they will make a promise that they will have something done...

Jan 2023
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Manager

Implementation and Training

Relevant Healthcare is very good at rolling things out, and they always hold different webinars and...

Jan 2023
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Director

Functionality and Upgrades

My experience with Relevant Healthcare has been positive for the most part. There are definitely...

Jan 2023
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Director

Interfacing and Integration

One component of feedback that we are getting from our teams is the frustration that the product is...

Jan 2023
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Director

Other Observations & Comments

Relevant Healthcare is in our long-term plans, though we are also looking at other options because...

Jan 2023
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Director

Functionality and Upgrades

The vendor keeps their promises, though it is a little slowgoing. They can be very responsive....

Jan 2023
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Manager

Service and Support

Once we get in contact with the support team, the staff is very knowledgeable and if they don't know...

Jan 2023
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Manager

Relationship

The Relevant Healthcare team is very responsive when we need to add something or change criteria....

Jan 2023
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Manager

Functionality and Upgrades

There are a few things I would like to see in Relevant Healthcare Analytics. It would be interesting...

Jan 2023
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Manager

Interfacing and Integration

Relevant Healthcare Analytics is outside of our EMR; it doesn't sit on top of it. Some staff members...

Jan 2023
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Manager

Functionality and Upgrades

Relevant Healthcare Analytics is my favorite part of my job. Relevant Healthcare’s mission is to get...

Jan 2023
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Manager

Service and Support

Sometimes the response of Relevant Healthcare’s support isn't really fast, and I wasn't aware that...

Jan 2023
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Director

Implementation and Training

The quality of our Relevant Healthcare implementation was good. But while the implementation went...

Dec 2022
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Director

Service and Support

Our dedicated Relevant Healthcare support manager is great. This person is responsive and very...

Dec 2022
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Director

Functionality and Upgrades

My experience with Relevant Healthcare has been pretty positive. The product has a lot of utility....

Dec 2022
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Director

Functionality and Upgrades

There are just not a lot of features available, and because of that, the product is not robust...

Dec 2022
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Director

Functionality and Upgrades

Relevant Healthcare Analytics’ data visualization is very limited, and that is a personal pet peeve...

Dec 2022
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Director

Technology

I would really like to see Relevant Healthcare focus on making things user friendly. For example,...

Dec 2022
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Director

Lessons Learned

I am not certain that I would buy Relevant Healthcare Analytics again. I wasn’t involved in choosing...

Dec 2022
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Director

Functionality and Upgrades

In the past, when I have submitted filters for a report and the vendor has created the template for...

May 2022
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Director

Implementation and Training

In the beginning, the vendor provided training frequently. But after we went live, we were never...

May 2022
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Director

Interfacing and Integration

The product has no integration with external or internal systems. What I can view from Relevant...

May 2022
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(0)
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Director

Functionality and Upgrades

We receive a notification from the vendor if the system going down when they are doing maintenance...

May 2022
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Director

Functionality and Upgrades

The system is very useful because we have some clinical people that are entering data into our EMR...

May 2022
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Director

Service and Support

I haven't been disappointed with the vendor. If I open a support ticket, they always meet the...

May 2022
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COO

ROI / Cost

Relevant Healthcare has a great product. The vendor gets a copy of our database every night, ingests...

Apr 2022
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COO

Relationship

The Relevant Healthcare team is super customer-service focused, and the executives are involved. We...

Apr 2022
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COO

Functionality and Upgrades

Before we had Relevant Healthcare Analytics, I would spend many hours a month queuing up reports to...

Apr 2022
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VP/Other Executive

Functionality and Upgrades

Within the product, we have good access to claims data, but there is no module built that is useful...

Apr 2022
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VP/Other Executive

Functionality and Upgrades

The way the platform is designed now is very SQL-programmer heavy. If we want to get data, we have...

Apr 2022
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VP/Other Executive

ROI / Cost

The accessibility and transparency behind the product are phenomenal. Everybody in our organization...

Apr 2022
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VP/Other Executive

Relationship

The primary driver of my satisfaction with the product is the partnership that we have with the...

Apr 2022
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CIO

Functionality and Upgrades

We would like to see Relevant Healthcare improve their financial reporting. They are more focused on...

Apr 2022
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(0)
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CIO

Functionality and Upgrades

Over the last two years, I have been very impressed with the things that Relevant Healthcare has...

Apr 2022
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CIO

Service and Support

Relevant Healthcare's support is pretty good. The individuals get back to us pretty quickly, and...

Apr 2022
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CIO

Functionality and Upgrades

The UDS within the product is very well done. Visits are easy to file because the output looks just...

Apr 2022
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VP/Other Executive

Implementation and Training

Relevant Healthcare's product always gives us some pretty high-level overviews before they roll out...

Apr 2022
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CIO

Functionality and Upgrades

We really like how easy the product is to use. The instant reporting is the number one thing I like...

Apr 2022
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VP/Other Executive

Relationship

Relevant Healthcare is very responsive. They are very willing to make changes to the product or put...

Mar 2022
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VP/Other Executive

Functionality and Upgrades

What is amazing about Relevant Healthcare is that they offer a canned way for end users to...

Mar 2022
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VP/Other Executive

Functionality and Upgrades

We are starting to see improvement in our laypeople end users through their own access to data. We...

Mar 2022
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VP/Other Executive

Functionality and Upgrades

We want Relevant Healthcare to come up with a way to improve the governance of data. It is one of...

Mar 2022
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