RevSpring Talksoft Patient Engagement Commentary

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RevSpring is very responsive. Training was pretty straightforward. There wasn't a whole lot to learn...

Talksoft Patient Engagement is saving us time when it comes to staff members in the labor-intensive...

I really like working with a specific person at RevSpring. They make everything easier. I...

We're still trying to develop things with RevSpring, and they're working with us. I don't think the...

RevSpring has a new training website, and the person who was supposed to show me that fell off. I...

In terms of partnership, RevSpring is probably one of the best vendors I've engaged with. They are...

We have a lot of engaging tools that we're using to reach out to patients and automate behaviors, so...

RevSpring's product is great, and that is why I give them high scores across the board. But...

I think it's valuable that the solution calls patients to remind them of their appointments, and the...

RevSpring does training over the phone and shares screens via video. They usually answer any...

We talk with RevSpring every so often to give them an update.

Patients can respond to the text messages that we send out regarding their appointments. They can...

I like the fact that we can have the solution tailored specifically to our needs, because we really...

The training has been very good. The vendor is very good at communication and helping get the...

RevSpring tends to oversell and underdeliver. We had a couple of programs that RevSpring promised...

With RevSpring Talksoft Patient Engagement, we like the ease of registration for the patient. We can...

The firm's service has freed up quite a lot of time for our staff. We were manually calling to...

We want the ability to edit the mapping on our end. The vendor recently rolled out another feature...

RevSpring is very willing to make changes to help us have the system work the way that we want it...

RevSpring’s new platform is very user friendly. There are definitely some features that we would...

RevSpring’s support has gotten better. But we have had quite a few issues with our setup on our...

We are very happy with the product and RevSpring's support.

We have not updated any services with RevSpring in some time, but the appointment reminders that we...

When we need help, RevSpring is there to help us. Anytime I call them, they respond.

For training, RevSpring sends some documents. Once in a while, they connect to my computer and show...

We have RevSpring Talksoft Patient Engagement for patient communication reminders and appointments....

RevSpring trained us on how to set up the program, but they didn't provide any end-user training.

RevSpring's system handles our patient messaging options. However, when we reach out to RevSpring,...

We are moving to a different vendor's system because that vendor has some enhanced tools in terms of...

Integration is the biggest reason we chose RevSpring Talksoft Patient Engagement, and it is why we...

RevSpring Talksoft Patient Engagement is reliable, with minimal downtime. I think it is easy for the...

RevSpring is doing well. They have a ticket portal that we can submit requests through, and we have...

We do have product enhancement requests, and RevSpring is great to work with. I would like to see...

RevSpring has been really great. I don't have any issues with them. They are super professional,...

The system isn't extremely user friendly when it comes to integration because it doesn't integrate...

RevSpring is pretty fair when it comes to being proactive. RevSpring doesn't reach out constantly,...

We have had the system for at least 15 years. The system has evolved since we started to use it, and...

RevSpring Talksoft Patient Engagement is always accurate. Whenever I have to investigate a patient's...

RevSpring has kept all their promises up until recently. During a recent upgrade of RevSpring...

RevSpring offered training, and I did a little bit of it. It was nothing out of the park, but it was...

If something goes wrong, I immediately get an email from RevSpring. They are good that way. Their...

My account representative at RevSpring has been excellent whenever we have had a billing issue....

RevSpring Talksoft Patient Engagement is working for us so far. There were several times when our...

The last person that I worked with at RevSpring was really great. They were able to walk me through...

I do things with the IT team, so I understand when there are kinks in the system, especially when...

We typically use the solution for appointment confirmation. It automates the confirmation process...

RevSpring’s customer service is really good. Everyone I have met with or talked to has been really...

We are trying to implement the outbound interactive voice response, but we are having some issues...

When integrated with our EHR, the solution will show a red, black, or green phone to let us know...

We don't utilize RevSpring Talksoft Patient Engagement to its full potential. We utilize other...

RevSpring does coffee talks now, but we would just like them to say whether something has been...

RevSpring's support people are very responsive. Our representative reaches out. They are very easy...

We can ask for a payment adjustment from RevSpring, and they can redo the count. They always try to...

RevSpring is constantly making upgrades to RevSpring Talksoft Patient Engagement, and they have...

RevSpring has a certain number of things we can do, and if we go over that number, then we start...

The top of my wish list for RevSpring Talksoft Patient Engagement includes the ability to send...

We have a lot of our clients who say that they don’t have to write things down because we always...

Our EMR has a program within it that is a little more bolstered with some extra features, but...

We have never really had any training for RevSpring Talksoft Patient Engagement. I know how to use...