RLDatix Credentialing (Primarily Services) Commentary
Filtered view: All
Subject Expert
Mark Allphin
Vice President of Sales
If you don't have a login, getting started is easy.
User Commentary
Relationship
RLDatix’s information is very good. I can call or email RLDatix with any questions, concerns, or...
Login or Create an Account to see details.
Product
We have a couple of providers currently going through credentialing with RLDatix, and the vendor’s...
Login or Create an Account to see details.
Relationship
RLDatix is in constant communication with us. I like that close relationship and how the vendor...
Login or Create an Account to see details.
Product
I am holding on to some of my paper files, so RLDatix Credentialing hasn't eliminated many...
Login or Create an Account to see details.
Operations
When the product first came out, we did a few days of training. Before then, we had multiple team...
Login or Create an Account to see details.
Relationship
We are able to easily get in touch with RLDatix when we have issues, problems, or questions, so they...
Login or Create an Account to see details.
Relationship, Product
One thing we have an issue with in the system is that its questions are geared toward medical staff...
Login or Create an Account to see details.
Product
RLDatix Credentialing is pretty easy to use. We can access the application through email instead of...
Login or Create an Account to see details.
Product
RLDatix allows the majority of fields to be discrete and, therefore, easily reportable. They allow...
Login or Create an Account to see details.
Operations
The implementation of RLDatix Credentialing was amazing. It replaced an archaic system that operated...
Login or Create an Account to see details.
Loyalty, Value
RLDatix Credentialing is not part of our long-term plans. Right now, we can't make a change to a...
Login or Create an Account to see details.
Product
The people I work with at RLDatix are reliable and good people. My problem is with the software...
Login or Create an Account to see details.
Relationship
I usually work with two or three people from RLDatix. They have a manager, and then they get another...
Login or Create an Account to see details.
Product
Credential tracking with RLDatix Credentialing is fairly easy. It isn't terrible.
Login or Create an Account to see details.
Relationship
I like the people we work with at RLDatix. They make things a little bit easier for us, and they...
Login or Create an Account to see details.
Relationship
We just have to reach out to our team leaders from RLDatix if we need something. I don't have to...
Login or Create an Account to see details.
Culture, Value
With our contract, we don't have to expedite credentialing packets because the process is really no...
Login or Create an Account to see details.
Loyalty, Product, Value
RLDatix Credentialing is developing in the direction that we need it to, and it seems to be working...
Login or Create an Account to see details.
Relationship, Operations, Product
If RLDatix does any kind of upgrades, we don't know when they happen; they don't really affect us....
Login or Create an Account to see details.
Loyalty, Product
Recently, we decided to add the peer review piece to the credentialing file, and we can add it under...
Login or Create an Account to see details.
Relationship
The main credentialing person from RLDatix that we deal with is very nonresponsive. It can take...
Login or Create an Account to see details.
Product
So far, things have been wonderful with RLDatix Credentialing. Surveyors are always very...
Login or Create an Account to see details.
Operations
When it comes to training, we have weekly meetings with the credentialing representatives from the...
Login or Create an Account to see details.
Product
We have tried to use the option within RLDatix Credentialing to create form letters, but the quality...
Login or Create an Account to see details.
Product
When we create a new application request in RLDatix Credentialing, it sometimes takes up to a week...
Login or Create an Account to see details.
Product
Overall, RLDatix Credentialing is a great program. It allows us to focus on other things. It does...
Login or Create an Account to see details.
Relationship
We were told by RLDatix that there would always be somebody at the help desk or somebody available...
Login or Create an Account to see details.
Relationship
RLDatix responds quickly to any queries for information or assistance, and they are very helpful.
Login or Create an Account to see details.
Loyalty, Relationship
The total package of RLDatix was what made us select the software. RLDatix could do the...
Login or Create an Account to see details.
Operations, Product
RLDatix could have communicated the implementation process a little more clearly from the beginning....
Login or Create an Account to see details.
Product, Value
RLDatix's system drives efficiency for us because it does most of the legwork. The fact that...
Login or Create an Account to see details.
Relationship, Product
I don't know that RLDatix is really looking at what they are putting in. I see very simple things...
Login or Create an Account to see details.
Product
What the vendor does that drives the most efficiency is probably putting the file together. The...
Login or Create an Account to see details.
Operations
I am more satisfied with the vendor’s initial training than I am with their ongoing training....
Login or Create an Account to see details.
Relationship
The support is great. When we have a question, the vendor is very quick to respond via email or phone....
Login or Create an Account to see details.
Product
RLDatix doesn’t integrate well. We have to have a different platform login each time. We have to...
Login or Create an Account to see details.
Product
One thing that some other products have that RLDatix Credentialing does not have is a payer...
Login or Create an Account to see details.
Product
It is a whole process for providers to manage their own credentials. RLDatix sends a link out to our...
Login or Create an Account to see details.
Relationship
The vendor is very engaged, and they constantly check in to ensure that they are meeting our needs....
Login or Create an Account to see details.
Operations
Implementation was a difficult process because it involved exporting and importing data, and the...
Login or Create an Account to see details.
Loyalty
Because of the vendor, we have eliminated most of our spreadsheets. We still do some manual work...
Login or Create an Account to see details.
Operations
We tried doing training for the providers in the beginning, but now we just have very detailed...
Login or Create an Account to see details.
Relationship
Our account managers and the credentialing coordinators are exceptional. They are hardworking and...
Login or Create an Account to see details.
Loyalty
I have used various credentialing services throughout my career, and RLDatix Credentialing is by far...
Login or Create an Account to see details.
Relationship
We were very happy with the RLDatix team we worked with. We had regular meetings with them, and they...
Login or Create an Account to see details.
Operations
The implementation of RLDatix Credentialing was expensive. We didn’t really get anything new for a...
Login or Create an Account to see details.
Product, Value
RLDatix's system drives efficiency by notifying us of expiring records.
Login or Create an Account to see details.
Product, Value
RLDatix Credentialing is extremely efficient at processing the providers for their credentialing.
Login or Create an Account to see details.
Relationship
The staff members that we work with at RLDatix are excellent. I have been impressed with the quality...
Login or Create an Account to see details.
Product
I would like to see RLDatix Credentialing become more efficient with how everything flows. A new...
Login or Create an Account to see details.
Loyalty
We are happy with RLDatix Credentialing. RLDatix makes it easy to find all the needed information....
Login or Create an Account to see details.
Relationship
RLDatix Credentialing is easy to use, and the vendor has friendly and knowledgeable staff.
Login or Create an Account to see details.
Product
RLDatix Credentialing is pretty easy for clinicians to manage because they don't have to do much...
Login or Create an Account to see details.
Relationship
We have scheduled calls with RLDatix, and the vendor's support has been helpful. I want us to be...
Login or Create an Account to see details.
Product
When it comes to making some modifications to RLDatix Credentialing by adding certain features, it...
Login or Create an Account to see details.
Relationship
We were having some issues with RLDatix's executive team during our solicitation, and we are trying...
Login or Create an Account to see details.
Loyalty, Relationship, Value
RLDatix is on the higher end as a vendor, so they are actually very expensive in comparison to what...
Login or Create an Account to see details.
Relationship
RLDatix's responses and turnaround times are very quick. In a short amount of time, the vendor's...
Login or Create an Account to see details.
Relationship, Product
I am highly pleased with RLDatix. They are doing things that we used to do in-house, so now, we can...
Login or Create an Account to see details.
Relationship, Product
From my point of view, the vendor's strengths are the product's communication and the staff members'...
Login or Create an Account to see details.
Relationship
RLDatix is pretty good when it comes to accuracy, and I say that because we communicate often. If...
Login or Create an Account to see details.
Loyalty, Relationship
The best things about RLDatix are their customer service and their support. That is why I can see us...
Login or Create an Account to see details.
Value
We have our base fee from RLDatix, and then on the credentialing side, when we ask for emergent...
Login or Create an Account to see details.
Product
Status tracking in the system is very easy and very visible. Our end users have all given the system...
Login or Create an Account to see details.
Operations
When we implemented the system, we had a staged go-live. We transitioned from paper to electronic,...
Login or Create an Account to see details.
Product, Value
Document control in RLDatix Credentialing is what drives the most efficiency for us. That is based...
Login or Create an Account to see details.
Relationship
There is great support from the staff.
Login or Create an Account to see details.
Relationship
RLDatix's staff is very supportive and helpful.
Login or Create an Account to see details.
Loyalty
We aren't planning on getting rid of RLDatix Credentialing anytime soon. I haven't had any problems...
Login or Create an Account to see details.
Operations
RLDatix did really well with the training. They all came here, and they still do ongoing training...
Login or Create an Account to see details.
Product
RLDatix Credentialing is fine for those who use it every day, but new users have issues. They don't...
Login or Create an Account to see details.
Loyalty
We decided to go with RLDatix because their software was a little bit easier to maneuver, and it was...
Login or Create an Account to see details.
Relationship
I get really frustrated with the support from RLDatix because I send them certifications, but they...
Login or Create an Account to see details.
Product, Value
RLDatix Credentialing is driving efficiency by keeping up with expired licenses and certifications....
Login or Create an Account to see details.
Product
RLDatix could improve the tabs for documentation by labeling them better. For example, a lot of...
Login or Create an Account to see details.
Product, Value
I came to work at my practice a short time before RLDatix Credentialing was implemented, and...
Login or Create an Account to see details.
Product
The folks who update documents in RLDatix's system sometimes get behind. That triggers the automated...
Login or Create an Account to see details.
Operations
Our initial training, launch, and go-live with RLDatix were exceptional. We felt well-equipped when...
Login or Create an Account to see details.
Product
My only complaint is that I wish I were able to do more of my own reports in the system by accessing...
Login or Create an Account to see details.
Culture, Product, Value
RLDatix Credentialing does work as promised, but it doesn't work the way we want it to. The...
Login or Create an Account to see details.
Relationship
RLDatix’s customer support team is extremely responsive. If I send an email, I get a response in 15...
Login or Create an Account to see details.
Relationship
RLDatix doesn’t stick to their development timelines. They don't always implement on time. They...
Login or Create an Account to see details.
Product
The solution is wonderful. It does all the verification of licensure that we used to have to do...
Login or Create an Account to see details.
Relationship
I have nothing but excellent things to say about all the people I work with from RLDatix. When I...
Login or Create an Account to see details.
Relationship
RLDatix drives efficiency because I currently have frequent meetings with the vendor and our...
Login or Create an Account to see details.
Product
The system's integration is great because it works with the medical staff and all our bylaws....
Login or Create an Account to see details.
Value
RLDatix only charges us for what we have. When I put in an urgent request that needs to be...
Login or Create an Account to see details.
Product
RLDatix’s website is excellent. I have not had any issues with the system. I'm always able to get...
Login or Create an Account to see details.
Relationship
RLDatix handles the processing of initial appointments and reappointments, and that takes the burden...
Login or Create an Account to see details.
Operations
RLDatix offered in-person training. We sat in one room, and they took us around and showed us...
Login or Create an Account to see details.
Product
I still use spreadsheets because every report and all of the things that come out of RLDatix...
Login or Create an Account to see details.
Loyalty
We are replacing RLDatix Credentialing. We are going to be leaving it as soon as our contract ends...
Login or Create an Account to see details.
Operations
RLDatix didn't have any type of training available from the start. We didn't have a training module,...
Login or Create an Account to see details.
Relationship
RLDatix’s support wasn’t too good. I just referred staff members to the customer service line, but I...
Login or Create an Account to see details.
Product
There are some things we can't change or do in RLDatix Credentialing, so we are limited in terms of...
Login or Create an Account to see details.
Relationship
Ever since I learned about the platform and interacted with RLDatix, they have been amazing. My...
Login or Create an Account to see details.
Culture, Value
Every time we have an expedited file for RLDatix Credentialing, we have to pay an additional fee for...
Login or Create an Account to see details.
Relationship
RLDatix's leaders have been responsive and have engaged with the issues we have identified. Our...
Login or Create an Account to see details.
Product
We are not very happy with RLDatix right now. We don't have the control necessary to view...
Login or Create an Account to see details.
Loyalty
We are leaving the system because we do delegated credentialing with payers, and RLDatix's platform...
Login or Create an Account to see details.
Operations
Our initial training from RLDatix wasn't sufficient for our staff members to feel like they were...
Login or Create an Account to see details.
Relationship, Product
We wouldn't buy the system again because we had a lot of issues with the timeliness of provider...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout