RLDatix Credentialing (Primarily Services) Commentary
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Subject Expert
Mike Allen
Research Director
Commentary Summary
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User Commentary
Loyalty
Verge Health has a lot more data that is going to be pulled into the credentialing system and that...
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Relationship
Verge Health is always super supportive when I ask for something. I also have my own credentials...
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Product
When an auditor wants to audit a file on a certain person, I can quickly pull up that file and...
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Product
RLDatix Credentialing is a lot more user friendly than another solution I have used. As far as...
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Product
Verge Health has updates fairly often, and the credentialing updates are helpful, but sometimes I...
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Relationship, Product
At least in the beginning, Verge Health was pretty flexible when we said that something just didn't...
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Product
Verge Health has not done as well as I had hoped they would when it comes to helping us integrate....
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Relationship
We have a pretty good response from Verge Health. They show they care, and they try to do as much as...
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Relationship, Operations
We have a regular meeting with the Verge Health credentialing people, so they are there to support...
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Loyalty
One reason we bought RLDatix Credentialing and another solution from Verge Health is that we were...
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Value
Verge Health definitely tries to work with us with charges. We have a lot of locums here, and since...
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Relationship
Verge Health tries their best to communicate with the providers, but they are a third party, and...
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Relationship, Product
For the most part, the problem that we have with Verge Health is staffing issues. There is a lot of...
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Value
Verge Health overcharges for their credentialing services.
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Loyalty, Relationship
We are looking at changing our credentialing vendor because Verge Health's customer service has gone...
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Relationship, Product
Verge Health isn't as excellent as they professed to be in the beginning. There has been a lack of...
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Relationship, Product
With the system, we can get in and find things for the most part, but the vendor doesn't always put...
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Relationship
A lot of times, one particular provider can get overwhelmed with the sheer number of things to do...
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Relationship
With Verge Health, I would recommend collaborating, talking, and communicating well with them. I...
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Relationship
Verge Health is more attentive than they have been in the past.
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Product
There are some great and delightful things about the database, and then there is some stuff that is...
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Relationship
If we are requesting help with something or want something improved, we have to put it online. And...
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Operations
We have been in situations where one of the big executives is in a meeting because we are...
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Culture
We were promised there would be a provider enrollment piece to this product, and after it was...
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Relationship, Operations
There was a short period when we had someone on the vendor side and things were actually getting...
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Product
With the capabilities of this database, it feels like more than one application to a physician...
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Product
Privileging isn't great, but the one thing for physicians is if we have a large privilege card built...
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Product
The reporting is very simple. If I want to report something that shows all hospitals together for...
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Product
On the vendor’s side, they are still doing a lot of manual entry of stuff after the physician...
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Loyalty
RLDatix Credentialing is not part of our long-term plans. We would like to find something that...
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Relationship, Product
Verge Health has made some improvements and worked to give us the things we need to make things run...
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Relationship
I would like to see Verge Health have better communication among their staff and the people they...
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Operations, Value
Verge Health doesn't provide training, but there is nothing they need to train us on unless they...
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