RLDatix Credentialing (Primarily Services) Commentary
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Mike Allen
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User Commentary

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Manager

Loyalty

Verge Health has a lot more data that is going to be pulled into the credentialing system and that...

Jan 2025
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Manager

Relationship

Verge Health is always super supportive when I ask for something. I also have my own credentials...

Jan 2025
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Manager

Product

When an auditor wants to audit a file on a certain person, I can quickly pull up that file and...

Jan 2025
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Analyst/Coordinator

Product

RLDatix Credentialing is a lot more user friendly than another solution I have used. As far as...

Nov 2024
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Analyst/Coordinator

Product

Verge Health has updates fairly often, and the credentialing updates are helpful, but sometimes I...

Nov 2024
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Analyst/Coordinator

Relationship, Product

At least in the beginning, Verge Health was pretty flexible when we said that something just didn't...

Nov 2024
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Analyst/Coordinator

Product

Verge Health has not done as well as I had hoped they would when it comes to helping us integrate....

Nov 2024
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Analyst/Coordinator

Relationship

We have a pretty good response from Verge Health. They show they care, and they try to do as much as...

Nov 2024
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Analyst/Coordinator

Relationship, Operations

We have a regular meeting with the Verge Health credentialing people, so they are there to support...

Nov 2024
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Analyst/Coordinator

Loyalty

One reason we bought RLDatix Credentialing and another solution from Verge Health is that we were...

Nov 2024
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Analyst/Coordinator

Value

Verge Health definitely tries to work with us with charges. We have a lot of locums here, and since...

Nov 2024
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Director

Relationship

Verge Health tries their best to communicate with the providers, but they are a third party, and...

Sep 2024
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Director

Relationship, Product

For the most part, the problem that we have with Verge Health is staffing issues. There is a lot of...

Sep 2024
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Analyst/Coordinator

Value

Verge Health overcharges for their credentialing services.

May 2024
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Analyst/Coordinator

Loyalty, Relationship

We are looking at changing our credentialing vendor because Verge Health's customer service has gone...

May 2024
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Analyst/Coordinator

Relationship, Product

Verge Health isn't as excellent as they professed to be in the beginning. There has been a lack of...

May 2024
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Analyst/Coordinator

Relationship, Product

With the system, we can get in and find things for the most part, but the vendor doesn't always put...

May 2024
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Analyst/Coordinator

Relationship

A lot of times, one particular provider can get overwhelmed with the sheer number of things to do...

May 2024
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Analyst/Coordinator

Relationship

With Verge Health, I would recommend collaborating, talking, and communicating well with them. I...

May 2024
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Analyst/Coordinator

Relationship

Verge Health is more attentive than they have been in the past.

May 2024
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Manager

Product

There are some great and delightful things about the database, and then there is some stuff that is...

Mar 2024
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Manager

Relationship

If we are requesting help with something or want something improved, we have to put it online. And...

Mar 2024
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Manager

Operations

We have been in situations where one of the big executives is in a meeting because we are...

Mar 2024
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Manager

Culture

We were promised there would be a provider enrollment piece to this product, and after it was...

Mar 2024
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Manager

Relationship, Operations

There was a short period when we had someone on the vendor side and things were actually getting...

Mar 2024
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Manager

Product

With the capabilities of this database, it feels like more than one application to a physician...

Mar 2024
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Manager

Product

Privileging isn't great, but the one thing for physicians is if we have a large privilege card built...

Mar 2024
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Manager

Product

The reporting is very simple. If I want to report something that shows all hospitals together for...

Mar 2024
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Manager

Product

On the vendor’s side, they are still doing a lot of manual entry of stuff after the physician...

Mar 2024
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Manager

Loyalty

RLDatix Credentialing is not part of our long-term plans. We would like to find something that...

Feb 2024
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Manager

Relationship, Product

Verge Health has made some improvements and worked to give us the things we need to make things run...

Feb 2024
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Manager

Relationship

I would like to see Verge Health have better communication among their staff and the people they...

Feb 2024
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Manager

Operations, Value

Verge Health doesn't provide training, but there is nothing they need to train us on unless they...

Feb 2024
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