ROI Healthcare Solutions ERP Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Loyalty
A lot of our stuff with ROI Healthcare Solutions was transactional. Another firm we worked with...
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Relationship, Operations
During our engagement, we had some issues with turnover. Some of the firm's people left, and trying...
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Relationship
ROI Healthcare Solutions was knowledgeable about healthcare. However, there were a couple of bumps...
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Relationship, Operations, Services
We built some highly unique things for our healthcare setting, and ROI Healthcare Solutions is big...
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Operations
We pulled in ROI Healthcare Solutions shortly before our project kicked off, and they didn’t miss a...
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Relationship, Operations
I would tell others looking at ROI Healthcare Solutions to really check out the individual resources...
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Relationship, Operations
During our last implementation, our project manager from the firm left the organization midstream....
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Relationship, Services
The people at the firm are what make it what it is, not the name on the door. We have some contacts...
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Relationship, Operations
Our project was really many different pieces of the same project. ROI Healthcare Solutions treated...
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Relationship, Services
When we reach out to ROI Healthcare Solutions with challenges that we have had with things, they...
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Relationship, Operations
We have had some real issues with these last few implementations. Our more senior leaders in the...
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Relationship
For improvements, ROI Health Solutions probably needs just a bit more organization and cohesiveness....
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Relationship
What I would tell a peer about ROI Healthcare Solutions' service is if they have a strong leader,...
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Relationship
I respect the executives a lot. They were great.
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Loyalty, Relationship, Operations
The expectation that was met is the firm consulted as they were supposed to for an ERP...
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Relationship, Operations
We had some personnel issues, so it was a little challenging with ROI Healthcare Solutions at times....
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Loyalty, Relationship
The one thing about ROI Healthcare Solutions is that they spent a lot of time diving into our...
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Relationship
The firm’s people have been very good. The one thing that impressed us was that when they came in...
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Loyalty, Relationship
The firm has our long-term interests at heart. They ask questions. Part of their presentation to us...
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Value
ROI Healthcare Solutions fit us better than our previous two firms that we had used. ROI Healthcare...
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