ROI Healthcare Solutions ERP Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
I would tell others looking at ROI Healthcare Solutions to really check out the individual resources...
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Relationship, Operations
During our last implementation, our project manager from the firm left the organization midstream....
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Relationship, Services
The people at the firm are what make it what it is, not the name on the door. We have some contacts...
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Relationship, Operations
Our project was really many different pieces of the same project. ROI Healthcare Solutions treated...
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Relationship, Services
When we reach out to ROI Healthcare Solutions with challenges that we have had with things, they...
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Relationship, Operations
We have had some real issues with these last few implementations. Our more senior leaders in the...
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Relationship
For improvements, ROI Health Solutions probably needs just a bit more organization and cohesiveness....
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Relationship
What I would tell a peer about ROI Healthcare Solutions' service is if they have a strong leader,...
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Relationship
I respect the executives a lot. They were great.
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Loyalty, Relationship, Operations
The expectation that was met is the firm consulted as they were supposed to for an ERP...
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Relationship, Operations
We had some personnel issues, so it was a little challenging with ROI Healthcare Solutions at times....
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Loyalty, Relationship
The one thing about ROI Healthcare Solutions is that they spent a lot of time diving into our...
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Relationship
The firm’s people have been very good. The one thing that impressed us was that when they came in...
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Loyalty, Relationship
The firm has our long-term interests at heart. They ask questions. Part of their presentation to us...
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Value
ROI Healthcare Solutions fit us better than our previous two firms that we had used. ROI Healthcare...
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Operations
It was great to work with the firm for the ERP implementation. Toward the end, our main resource's...
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Relationship
We didn't work with the firm's executives much. The only time we were involved with the executive...
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Services, Value
Improved end-user satisfaction and organizational efficiency were outcomes the firm helped us...
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Relationship, Value
I am very satisfied as a customer. We went through a couple of different companies looking for a...
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Value
ROI Healthcare Solutions' services are not cheap. If anybody is looking for a cheap firm, they...
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Relationship, Operations
ROI Healthcare Solutions’ expertise, best practices, and understanding of the application and how to...
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Loyalty, Relationship
The firm's leadership was here on-site several times, and they were at my disposal. That isn't...
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Value
By using ROI Healthcare Solutions, we got a finished product within a fixed amount of time. The...
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Operations, Value
We definitely received our money’s worth in our project because going live, we had a command center...
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