Salient Healthcare
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Subject Expert
Bradley Hunter
VP VBC and CORE
KLAS VP VBC and CORE - Bradley Hunter
 
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User Commentary

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Director

Relationship

I reached out to our contact when they were on vacation, and they still corresponded with me and...

Jan 2023
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Director

Product

If someone is not really savvy on computers to begin with, they may not understand the different...

Jan 2023
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Director

Value

I would choose this product again, but I don’t think other organizations have been buying into it as...

Jan 2023
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Director

Product

Salient Healthcare has tremendous data and is extremely user friendly, except when writing queries....

Jan 2023
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Director

Product

Once a query is written, using it from day to day is not a problem whatsoever. The process is very...

Jan 2023
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Director

Operations

Salient Healthcare is phenomenal at keeping promises. With training, the vendor is very responsive....

Jan 2023
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Director

Product

Even though writing queries is challenging, I would much rather have a system where we can write our...

Jan 2023
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Director

Loyalty, Product

The endorsements that the product receives are quite a compliment to Salient Healthcare. The...

Jan 2023
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Director

Product

Salient Healthcare does a good job of integrating new things and adding what will be useful.

Dec 2022
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Director

Relationship

Salient Healthcare is really good about updating us on things. The main people we work with are very...

Dec 2022
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Director

Relationship, Product

There have been some glitches in the software, but Salient Healthcare is aware of them and likes...

Dec 2022
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Director

Operations

Salient Healthcare’s trainings are great, and we love the person we work with on training; they are...

Dec 2022
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Analyst/Coordinator

Operations

Salient Healthcare does a really good job when they do upgrades. They send us thorough...

Dec 2022
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Analyst/Coordinator

Operations

Salient Healthcare is always offering live training. The tool is a data analytic tool, and if there...

Dec 2022
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Analyst/Coordinator

Loyalty, Product

With outpatient data, there is a certain field on a claim called revenue code. That revenue code...

Dec 2022
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Analyst/Coordinator

Operations

Salient Healthcare is a great powerful tool, but it is not especially intuitive. I think once users...

Dec 2022
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Director

Loyalty, Relationship

Mingle has been a great partner. We use them for our submission and their consulting services for...

Dec 2022
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Director

Product

The vendors dashboard interface system is pretty good. There are some other tweaks I would be...

Dec 2022
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Director

Relationship

Pre pandemic, the services that the vendor provided was wonderful. I think we're all still trying to...

Dec 2022
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Analyst/Coordinator

Relationship

Salient Healthcare is very responsive. We have a good relationship with them. We have gotten to know...

Dec 2022
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Manager

Relationship

Mingle provides a great service. I like that we have a public relations person and a contact person...

Dec 2022
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CIO

Operations

We don't have to build a lot of the reports ourselves; the vendor provides a lot of canned reports....

Dec 2022
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CIO

Product

The processes in the product are smooth. The upgrades are also smooth and exactly what I expect....

Dec 2022
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CIO

Operations, Product

I understand the product. It is easy for me to use, but it is not easy for other people. I am not...

Dec 2022
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CIO

Product, Value

There would be a lot of added value if there were a way to incorporate EMR data within Salient...

Dec 2022
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CEO/President

Relationship

Salient Healthcare has been through a lot of personnel changes. All the people we have dealt with...

Nov 2022
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CEO/President

Operations

Salient Healthcare has training modules we can do, but it is up to the user to do most of the...

Nov 2022
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CEO/President

Product

There could be some improvement in terms of some of the reporting functionality. All the claims come...

Nov 2022
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CEO/President

Relationship

Salient Healthcare has strong support. The vendor answers the phone, and they are very timely in...

Nov 2022
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CEO/President

Relationship, Product

In the past, it took a long time for Salient Healthcare to bring in additional sets of claims data,...

Nov 2022
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Director

Loyalty, Product

Salient Healthcare claims that their product is for trending purposes and not for making reports....

Aug 2022
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Director

Relationship

Some of our staff feel like there is more that Salient Healthcare could do for us, but I think the...

Aug 2022
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