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Salient Healthcare
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Bradley Hunter
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User Commentary

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Director

Salient Healthcare's system is a great product for doing analysis and investigative work. It is a...

Oct 2021
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Director

The system lacks a bit in transactional reports. If I wanted to go through the claims history and...

Oct 2021
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Director

With some of the list reports in Salient Healthcare’s system, there are specific guidelines called...

Oct 2021
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Director

I would like to see an improvement with the reporting. Salient Healthcare has a great tool for going...

Oct 2021
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Director

The outcomes we were looking for with Salient Healthcare were all about shared savings. We know the...

Oct 2021
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Director

Salient Healthcare’s system has a lot of specialized reports. I hear from our management that...

Oct 2021
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Director

We love Salient Healthcare. Their system is our favorite right now. We use that for our ACO and to...

Jul 2021
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Director

With this system, we are dealing with a lot of data. It is hard to ensure that the user interface is...

Jul 2021
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Manager

When Salient Healthcare first engaged with us, they were impressive. They didn’t just want to come...

Jun 2021
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Manager

Early on in the contract, Salient Healthcare provided wide-ranging solutions for one set price. They...

Jun 2021
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Manager

The system is somewhat complicated. We had four days of initial training, and people needed to...

Jun 2021
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Manager

The product stands alone. It uses data from Medicaid, but it goes on a separate platform. While the...

Jun 2021
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Manager

The product quality has always been top notch. The vendor came in with a good solution and has made...

Jun 2021
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Manager

Salient Healthcare is proactive. They built different types of analyses, charts, and...

Jun 2021
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Manager

I don’t currently have a close relationship with the executives. I did in the past. I am not even...

Jun 2021
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Manager

I have a clinical background, and Salient Healthcare's product really appeals to me. That is because...

Jun 2021
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Manager

If Salient Healthcare could bring in all the payer and clinical data for the whole country and then...

Jun 2021
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Manager

The Salient Healthcare system is never going to be our agency’s number one source of reporting...

Jun 2021
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Manager

The product's functionality is what makes Salient Healthcare great. The data can change depending on...

Jun 2021
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Manager

We have staff members who have a lot of knowledge, and I would want them to look at the information...

Jun 2021
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Manager

There were some communication issues during COVID-19. Some of the vendor’s notifications caused...

Jun 2021
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Director

The system does not integrate with other systems that we have or other data sources, so it really...

Jun 2021
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Director

Some of our users have had some challenges learning about how to use the platform and the...

Jun 2021
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Director

I am very pleased with the Salient Healthcare platform. It has supported us very well in our ACO...

Jun 2021
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Director

One of the major benefits that I always like to highlight about Salient Healthcare is their customer...

Jun 2021
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Analyst/Coordinator

Recently, we had one hiccup with data. CMS had changed some of the layouts of their files, so for a...

Jun 2021
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Analyst/Coordinator

End users have to know the data in order to work with the Salient Healthcare tool. Salient...

Jun 2021
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Analyst/Coordinator

In Salient Healthcare's system, I can look at two different payers that we receive claims for and...

Jun 2021
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Analyst/Coordinator

Salient Healthcare is a wonderful partner. We work with their team on different data points that we...

Jun 2021
||
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Analyst/Coordinator

The vendor is willing to try new things. When we brought on a new payer, Salient Healthcare did...

Jun 2021
||
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Analyst/Coordinator

Salient Healthcare's training is thorough and very good. The training is web-based, but we get a...

Jun 2021
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CMO

Salient Healthcare is very single threaded. The focus on a certain area, and they do that very well....

Jun 2021
||
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CMO

Salient Healthcare is very much on an island. They are good at what they do, but they don't try to...

Jun 2021
||
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Manager

In terms of the product working as promoted, the vendor has definitely made an improvement. I know...

Jun 2021
||
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Manager

I don't know whether Salient Healthcare has made a lot of enhancements just yet, but I know that...

Jun 2021
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Manager

I love Salient Healthcare's web support. Their support people are very prompt, and they always help...

Jun 2021
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Manager

We see tangible outcomes from the system. We are still trying to focus on annual wellness visits,...

Jun 2021
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Manager

Salient Healthcare is always in the know when files are delivered to us that we will need to...

Jun 2021
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Manager

We have asked for more details on the hierarchical condition categories at the provider level. We...

Jun 2021
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Manager

Salient Healthcare has an excellent knowledge base that goes beyond their software. They know a lot...

Jun 2021
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Manager

Salient Healthcare avoids charging us for every little thing. They have offered us custom dashboards...

Jun 2021
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Director

The vendor has come through for us with anything that we have needed. I like that they are hands on...

May 2021
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Director

The system is good. I like the data it gives us. We are working so that we can get the data that we...

May 2021
||
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Director

The reporting is not as robust as I would like, so we use another system to get reports. It would be...

Apr 2021
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Director

Salient Healthcare's system is user friendly and gets the job done. Customer service is very good,...

Apr 2021
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Manager

Salient Healthcare has a great customer service program. Their customer service team is responsive...

Apr 2021
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Manager

Our top complaint with Salient Healthcare is that we rely on their data source for proactive...

Apr 2021
||
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Manager

The platform is great for a data analytics program, especially because they include very intensive...

Apr 2021
||
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Analyst/Coordinator

Salient Healthcare is very easy to work with, particularly our main points of contact. The biggest...

Apr 2021
||
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Analyst/Coordinator

Salient Healthcare's project managers do a good job, but sometimes they are unable to work on...

Apr 2021
||
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Analyst/Coordinator

The Salient Healthcare system returns results on queries very fast and gives us a great quick view....

Apr 2021
||
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Analyst/Coordinator

There are limitations to the system's flexibility. The team that I lead does a lot of data analysis,...

Apr 2021
||
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Analyst/Coordinator

Salient Healthcare is much easier to get in contact with than other vendors. We have a better handle...

Apr 2021
||
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Director

The vendor does nickel-and-dime us. That sounds harsh, but we have to pay extra for everything.

Feb 2021
||
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Director

The system takes a lot of thinking. The default dashboards are not the dashboards I want. The things...

Feb 2021
||
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Director

Salient Dashboard Miner has been good. It is very good regarding tangible outcomes. It is hard to...

Dec 2020
||
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Director

We have asked for one custom build, and it has been taking a little longer than we expected it to. I...

Dec 2020
||
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Director

There haven’t been too many low points. Our overall satisfaction would be the highest score in a...

Dec 2020
||
(0)
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Director

I do get executive involvement, and the executives have been very good. The vendor has been great...

Dec 2020
||
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