All Categories chevron icon Global Solutions chevron icon Global (Non-US) chevron icon PACS (Global)

Sectra PACS (Global) Commentary
Filtered view: (Middle East/Africa)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
View Product Scores
View Advanced Filters
Advanced Filters
Region Filters
Europe Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Canada PACS 2024: Market Volatility Heightens as Organizations Look to Improve Their Experience
Canada PACS 2024:
Market Volatility Heightens as Organizations Look to Improve Their Experience
March 2024
View Report
Europe PACS 2022: Technology & Partnership Crucial in Evolving Market
View Report
Middle East & Africa PACS 2022: Which Vendors Meet Customer Expectations?
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Physician

Product

If there is a new version of the product, I want to try it.

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

What I like most about the system is its ease of use; however, it has some shortcomings.

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

In terms of opportunities, all my problems can be reported, but some issues cannot be solved.

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The system's strength is the fact that it is used in most centers.

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Culture, Relationship

Because Sectra is growing so quickly, they need people to scale up. So in our area, they probably...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

Sectra is evolving with radiology, and what is nice about Sectra is we get upgrades as the vendor...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

There are one or two special applications. I do a lot of cardiac things, and those things aren't...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Value

We have a SLA with a reseller in our area, and we also have a SLA with Sectra, and that covers most...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Operations

Training is more on our reseller, not Sectra. In our area, there are a few application specialists,...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

The reseller we use to get Sectra PACS has gone through a lot of changes in ownership, and there has...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

I don't think there is a lot of negative feedback for Sectra. They have so many positive things....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Culture, Loyalty, Relationship

There was one aspect that Sectra worked on that we complained about, and that was voice recognition....

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Sectra’s training is not that good. The biggest problem that I see with it is when we do an upgrade,...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The latest upgrade that we did for Sectra PACS was improved in stability and performance. That also...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Sectra will say that the end users are good. From a clinician standpoint, I know that end users...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We did have a conflict with Sectra in the past. There has been a huge improvement in their way of...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would like more user-friendly comparison tools for specialty imaging. Additionally, when searching...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Sectra's biggest strengths are that the product is multifunctional, that the product has...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

I like that Sectra PACS is very practical, but Sectra could use AI more.

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

Sectra's biggest strength is they pay attention to the demands of the radiologists.

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

Sectra could improve my customer experience by making volumetric measurements easier.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

Sectra's biggest opportunity for product improvement would be automating report writing so that we...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

I most like that Sectra PACS is user friendly.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

Sectra's biggest strengths are working efficiently, having support available 24/7, and having a very...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The vendor's biggest strength is their product.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

I most like that the product is user friendly and reliable.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The cardiology module in the product could be improved, and we would like Sectra to integrate voice...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

One of Sectra's biggest strengths is their technical help.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The biggest improvement we would like to see is a voice recognition system for our language.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

I like the reliability of Sectra PACS.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

If the vendor were to make changes to improve my experience as a customer, they could have advanced...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Even though Sectra has above-average service quality, they don't keep their promises, and that puts...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

To improve my experience as a customer, Sectra could solve problems such as assigning images on the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I like that post-process operations can be done through Sectra PACS.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sectra's technical team in our country is generally reachable and can solve problems, but the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

One of Sectra's biggest strengths is fast technical service support.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

One way Sectra PACS can improve is by evaluating our demands; Sectra's main center is not very...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship

We might move away from Sectra, but that would only be for the sake of having one unified system,...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Culture

Sectra showed us a demo of their AI tool at a conference, and we liked it very much. Sectra is...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Reports
Related Reports
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​