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syngo.plaza
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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Featured  Report

PACS 2022: Changing Market Leads to Volatility among Large- to Small-Volume Organizations
PACS 2022:
Changing Market Leads to Volatility among Large- to Small-Volume Organizations
November 2022
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User Commentary

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Director

Functionality and Upgrades

We felt like we were beta testers for some parts of the application. We went through a lot of...

Jun 2022
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Director

ROI / Cost (care and feeding)

We are spending a lot of money. The system is very expensive, and we are not getting what we thought...

Jun 2022
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Director

Implementation and Training

Siemens did not provide the worst or the best training. We must learn a lot of things on our own,...

Jun 2022
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Director

Interfacing and Integration

We have had a lot of issues with different connections between systems. Siemens said there was...

Jun 2022
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CMIO

ROI / Cost (care and feeding)

The system is a pig. It takes up a lot of resources.

Jun 2022
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Director

Relationship

Seimens has very poor support and is not proactive. The vendor is not reaching out to us or giving...

Jun 2022
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CMIO

Relationship

The vendor's executives used to be more active, but they are more passive these days.

Jun 2022
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Manager

Functionality and Upgrades

syngo.plaza doesn't have a real good teaching module built into it. We can’t save things to an easy...

Jun 2022
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Manager

Functionality and Upgrades

syngo.plaza is not stable. It is awkward for the end users. The user shouldn't have to worry about...

Jun 2022
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Manager

Functionality and Upgrades

The system is a thick client. If we ever do an upgrade, there is always an issue because our...

Jun 2022
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Manager

Service and Support

I would say that the vendor is good because they used to have a trainer who worked with us very...

Dec 2021
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Manager

Interfacing and Integration

The solution's integration is bad. There isn't a way for us to share with another vendor what...

Dec 2021
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Manager

ROI / Cost (care and feeding)

In terms of money, the vendor doesn't usually come after us for every little thing. When we make...

Dec 2021
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Manager

Functionality and Upgrades

The solution has a lot of bugs. We have done a lot of patches already, and there are still more...

Dec 2021
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