Atwater Solutions Revenue Cycle Optimization Commentary
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Loyalty, Operations
Atwater Solutions became Signature Performance, and I'm still dealing with the same folks, even...
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Operations
The firm is very skilled, and they know how to configure the application to maximize the revenue...
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Loyalty, Relationship
We didn’t consider any other firms. We knew Signature Performance had what we needed. We have had...
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Relationship
We get résumés and have conversations, and certain people seem to be exactly what we need. One...
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Relationship
Some people are not what we expect, but overall, they are not bad. I’m a bit dissatisfied because we...
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Relationship
Atwater Solutions’ leadership is always interested. They stay in contact at the perfect level. They...
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Relationship
Atwater Solutions has a great staff in the areas we need. The consultants are quick to respond if we...
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Relationship, Services
Atwater Solutions’ overall experience with our product differentiates them from other firms. They...
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Relationship
A couple of times, we have had to work within Atwater Solutions’ schedule, but they are pretty...
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Value
Atwater Solutions charges by the hour, and that is it. They are very cost effective.
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Relationship, Value
Whatever we ask Atwater Solutions to do, they quickly turn it around. In the grand scheme of things,...
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Relationship, Operations
Signature Performance is a small company, and the owners work hand-in-hand with clients. The firm's...
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Relationship, Services
When we were considering which firm to work with, we felt that Signature Performance had the most...
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Relationship, Operations, Services
Signature Performance did very well at some things, but we had to help them with others. For the...
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Relationship
Signature Performance came with background knowledge and strength in the application that we needed...
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Relationship
My satisfaction with the firm’s strategic ability has to do with us going back and forth with...
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Operations
I think where the firm lacked a bit was getting everything ready for our reports. I am still looking...
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Relationship, Services
Signature Performance is one of our top firms. We work with them a lot, and I am a pretty big fan....
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Operations
Overall, the project with Signature Performance went very well. They were very professional and...
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Loyalty
We went with Atwater Solutions because Cerner’s products were their specialty.
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Services
We were on a higher version and had done a lot more with the software than Signature Performance had...
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Operations
Most of the consultants exceeded our expectations. We had one resource who absolutely met...
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Operations, Value
There were times when all of our consultants from Signature Performance attended meetings, and they...
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Relationship, Services
Signature Performance owned all the work that we discussed in the scope. They ran with it. The other...
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Services
Signature Performance put together a great document and a tool for us and really took ownership of...
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Operations
Signature Performance came in the middle of what we were doing, and our organization moves at a very...
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Relationship
We have worked with other firms when it comes to our particular solution, but there is no doubt that...
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Operations, Services
Signature Performance was very reasonable in discussions about charges, especially when we went...
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Relationship
Our Signature Performance representative had a very good ear and knew what we were looking for. They...
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Relationship
Signature Performance wasn’t here to drive optimization efforts, but they had the experience and the...
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Relationship
Everybody has loved Signature Performance, and we have never had to let anyone go. The firm brings...
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Relationship, Operations
I don't feel like the firm overcharges whatsoever. However, there is more they could do from a sales...
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Relationship, Operations
In terms of strategy and coming up with solutions based on the scope they were engaged for, the firm...
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Relationship, Operations
Everybody we worked with was empowered to solve our issues. I didn’t have to escalate things to get...
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Relationship, Operations
With every consulting engagement, we get folks that don't mesh out of the gate, and we have to work...
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Relationship
If I were to give the firm constructive feedback to help us help them, I would tell them to be a...
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Relationship
I would rather use Signature Performance than other firms most of the time, especially because of...
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Relationship
I hate spending money, but the firm does deliver. Just to put a little caveat in there, not all...
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Relationship, Operations
The firm's speed of delivery in finding the right resource has been second to none. I have never...
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Relationship
Signature Performance has continued to be our primary firm, and we use them in different spaces that...
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Operations
The project took a long time, and I don't know whether that was necessarily the firm's fault, but we...
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Relationship
Signature Performance’s consultants have been fantastic. Their leaders have been really helpful.
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Relationship
If the firm came riding in on their white horse and fixed everything in 60–90 days, then we would be...
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Relationship, Operations
The firm has helped us design work lists, finish any blocking and tackling, and make enhancements we...
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Services
We have had some problems with the staff augmentation piece over time. It works for the most part...
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