Atwater Solutions Revenue Cycle Optimization Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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VP/Other Executive

Relationship, Relationship, Operations, Operations, Services, Services

Signature Performance did very well at some things, but we had to help them with others. For the...

Aug 2023
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Manager

Relationship, Relationship

Signature Performance came with background knowledge and strength in the application that we needed...

Aug 2023
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Manager

Relationship, Relationship

My satisfaction with the firm’s strategic ability has to do with us going back and forth with...

Aug 2023
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VP/Other Executive

Operations, Operations

I think where the firm lacked a bit was getting everything ready for our reports. I am still looking...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Services, Services

Signature Performance is one of our top firms. We work with them a lot, and I am a pretty big fan....

Aug 2023
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Director

Operations, Operations, Operations, Operations

Overall, the project with Signature Performance went very well. They were very professional and...

Aug 2023
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Director

Loyalty, Loyalty, Loyalty, Loyalty

We went with Atwater Solutions because Cerner’s products were their specialty.

Aug 2023
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Director

Services, Services, Services, Services

We were on a higher version and had done a lot more with the software than Signature Performance had...

Aug 2023
||
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Director

Operations, Operations, Operations, Operations

Most of the consultants exceeded our expectations. We had one resource who absolutely met...

Aug 2023
||
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Director

Operations, Operations, Operations, Operations, Value

There were times when all of our consultants from Signature Performance attended meetings, and they...

Aug 2023
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Director

Relationship, Services

Signature Performance owned all the work that we discussed in the scope. They ran with it. The other...

Aug 2023
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Director

Services, Services, Services, Services

Signature Performance put together a great document and a tool for us and really took ownership of...

Aug 2023
||
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Director

Operations, Operations

Signature Performance came in the middle of what we were doing, and our organization moves at a very...

Aug 2023
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Director

Relationship, Relationship

We have worked with other firms when it comes to our particular solution, but there is no doubt that...

Aug 2023
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Director

Operations, Services

Signature Performance was very reasonable in discussions about charges, especially when we went...

Aug 2023
||
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Director

Relationship, Relationship

Our Signature Performance representative had a very good ear and knew what we were looking for. They...

Aug 2023
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Director

Relationship, Relationship

Signature Performance wasn’t here to drive optimization efforts, but they had the experience and the...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship

Everybody has loved Signature Performance, and we have never had to let anyone go. The firm brings...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

I don't feel like the firm overcharges whatsoever. However, there is more they could do from a sales...

Aug 2023
||
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

In terms of strategy and coming up with solutions based on the scope they were engaged for, the firm...

Aug 2023
||
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

Everybody we worked with was empowered to solve our issues. I didn’t have to escalate things to get...

Aug 2023
||
(0)
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

With every consulting engagement, we get folks that don't mesh out of the gate, and we have to work...

Aug 2023
||
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship

If I were to give the firm constructive feedback to help us help them, I would tell them to be a...

Aug 2023
||
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship

I would rather use Signature Performance than other firms most of the time, especially because of...

Aug 2023
||
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Director

Relationship, Relationship, Relationship

I hate spending money, but the firm does deliver. Just to put a little caveat in there, not all...

Aug 2023
||
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm's speed of delivery in finding the right resource has been second to none. I have never...

Aug 2023
||
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Director

Relationship, Relationship, Relationship

Signature Performance has continued to be our primary firm, and we use them in different spaces that...

Aug 2023
||
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VP/Other Executive

Operations, Operations, Operations

The project took a long time, and I don't know whether that was necessarily the firm's fault, but we...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Signature Performance’s consultants have been fantastic. Their leaders have been really helpful.

Aug 2023
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VP/Other Executive

Relationship, Relationship, Relationship

If the firm came riding in on their white horse and fixed everything in 60–90 days, then we would be...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm has helped us design work lists, finish any blocking and tackling, and make enhancements we...

Aug 2023
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VP/Other Executive

Services, Services, Services

We have had some problems with the staff augmentation piece over time. It works for the most part...

Aug 2023
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Director

Relationship, Relationship, Relationship

The executives are great. One of them reaches out frequently to make sure our needs are met without...

May 2023
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Director

Value, Value, Value

Atwater is reasonable with their rates. They always come through.

May 2023
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Director

Relationship, Relationship, Relationship

Atwater Solutions is a top notch organization. They are relatively small, and I think they were...

May 2023
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