Pharmacy Manager Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Loyalty, Value
The product isn’t part of our long-term plans, and I think part of that is because of the upgrade....
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Loyalty, Value
Swisslog Healthcare no longer supports our version. To get support, we have to go up to version two....
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Culture, Value
Swisslog Healthcare is very diligent about making sure that we are charged for things and that we...
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Culture, Relationship
Swisslog Healthcare promised that there would be new reporting features that would be available in...
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Product
There are only two reports with Pharmacy Manager, and they aren't very useful reports. I would like...
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Product, Value
The interfaces from Pharmacy Manager have functioned well with our EHR systems and our dispensing...
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Product
There are a lot of pain points with Pharmacy Manager. For example, we can't delete products from the...
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Loyalty, Relationship
We are behind on versions for Pharmacy Manager because Swisslog Healthcare hasn’t been able to...
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Relationship
Pharmacy Manager's customer support is pretty abysmal. We could spend 45 minutes on the phone before...
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Operations
Pharmacy Manager is a mess. The people on Swisslog Healthcare's end don't understand enough about...
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Loyalty, Product
Pharmacy Manager is a hot mess from beginning to end, so I would move away from the system in favor...
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Product, Value
Pharmacy Manager is the software that supports the BoxPicker, but the software is subpar to say the...
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Culture, Loyalty, Relationship
We are in an investigative state in terms of replacing the product. Swisslog Healthcare made many...
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Relationship, Product
Pharmacy Manager is okay, but it is definitely not great. Sometimes, we find multiple screens in...
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Loyalty
When we initially decided to go with Swisslog Healthcare, there were several features we believed we...
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Relationship, Product
When Pharmacy Manager works, it is not bad. In Pharmacy Manager, we can get some reports for...
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Loyalty
I would tell others looking at Pharmacy Manager to consider what they have for automated dispensing...
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