Pharmacy Manager Commentary
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Jackson Tate
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KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Relationship

Pharmacy Manager's customer support is pretty abysmal. We could spend 45 minutes on the phone before...

Aug 2024
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Manager

Operations

Pharmacy Manager is a mess. The people on Swisslog Healthcare's end don't understand enough about...

Aug 2024
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Manager

Loyalty, Product

Pharmacy Manager is a hot mess from beginning to end, so I would move away from the system in favor...

Aug 2024
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Analyst/Coordinator

Product, Value

Pharmacy Manager is the software that supports the BoxPicker, but the software is subpar to say the...

Mar 2024
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Analyst/Coordinator

Culture, Loyalty, Relationship

We are in an investigative state in terms of replacing the product. Swisslog Healthcare made many...

Mar 2024
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Manager

Relationship, Product

Pharmacy Manager is okay, but it is definitely not great. Sometimes, we find multiple screens in...

Feb 2024
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Manager

Loyalty

When we initially decided to go with Swisslog Healthcare, there were several features we believed we...

Feb 2024
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Manager

Relationship, Product

When Pharmacy Manager works, it is not bad. In Pharmacy Manager, we can get some reports for...

Feb 2024
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Manager

Loyalty

I would tell others looking at Pharmacy Manager to consider what they have for automated dispensing...

Feb 2024
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VP/Other Executive

Product

The one thing the system does well is the ability to see our inventory across every inpatient...

Nov 2023
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VP/Other Executive

Relationship, Product

We frequently find bugs that should have been caught before something got into production....

Nov 2023
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VP/Other Executive

Loyalty

We are currently looking at other vendors. We put together a custom interface with one of our...

Nov 2023
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VP/Other Executive

Loyalty

There is a significant amount of development Swisslog Healthcare is committed to doing, and they...

Nov 2023
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VP/Other Executive

Relationship

We have a running list of dozens of enhancement requests that have been ongoing for a long time. We...

Nov 2023
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