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User Commentary
Relationship
Pharmacy Manager's customer support is pretty abysmal. We could spend 45 minutes on the phone before...
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Operations
Pharmacy Manager is a mess. The people on Swisslog Healthcare's end don't understand enough about...
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Loyalty, Product
Pharmacy Manager is a hot mess from beginning to end, so I would move away from the system in favor...
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Product, Value
Pharmacy Manager is the software that supports the BoxPicker, but the software is subpar to say the...
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Culture, Loyalty, Relationship
We are in an investigative state in terms of replacing the product. Swisslog Healthcare made many...
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Relationship, Product
Pharmacy Manager is okay, but it is definitely not great. Sometimes, we find multiple screens in...
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Loyalty
When we initially decided to go with Swisslog Healthcare, there were several features we believed we...
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Relationship, Product
When Pharmacy Manager works, it is not bad. In Pharmacy Manager, we can get some reports for...
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Loyalty
I would tell others looking at Pharmacy Manager to consider what they have for automated dispensing...
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Product
The one thing the system does well is the ability to see our inventory across every inpatient...
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Relationship, Product
We frequently find bugs that should have been caught before something got into production....
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Loyalty
We are currently looking at other vendors. We put together a custom interface with one of our...
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Loyalty
There is a significant amount of development Swisslog Healthcare is committed to doing, and they...
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Relationship
We have a running list of dozens of enhancement requests that have been ongoing for a long time. We...
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