SyncTimes Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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User Commentary

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COO

Culture, Value

SyncTimes charges us per room, but they do not charge for every little thing. They have given us...

May 2023
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COO

Relationship

SyncTimes absolutely keeps their promises. They are still small enough that we have direct support,...

May 2023
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COO

Product

SyncTimes is a patient tracking software that utilizes an iPad-like device. Every clinical person...

May 2023
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Manager

Loyalty, Relationship

There are a couple of items that we have put on the vendor’s radar that would be useful to us, and...

May 2023
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Manager

Relationship

The SyncTimes team really is wonderful to work with. No matter what level they are at, the second I...

May 2023
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Manager

Product, Value

I like the teams in SyncTimes. The system has helped us to be quite a bit more efficient. We don't...

May 2023
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Manager

Product, Value

SyncTimes has helped us be able to identify areas of growth, such as wait times, and opportunities...

May 2023
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Manager

Product

The reports in SyncTimes are wonderful because we see the flow of the day and any areas of...

May 2023
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Manager

Product

When we purchased SyncTimes, it was to open communication lines between assistants and providers and...

May 2023
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Manager

Relationship

Our representative is very active. When we email them, they respond. That is why our satisfaction...

May 2023
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Manager

Loyalty

We have a pending go-live. It will be a true test to see whether SyncTimes will be able to meet our...

May 2023
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VP/Other Executive

Relationship

SyncTimes has been great and very responsive. They are very innovative and have implemented several...

Apr 2023
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VP/Other Executive

Relationship, Product

SyncTimes has been a great partner to think through our requests and implement improvements. It...

Apr 2023
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VP/Other Executive

Loyalty

The reasons we chose SyncTimes were that it was a lot cheaper and had a lot more functionality than...

Apr 2023
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VP/Other Executive

Culture

The only reason I would be worried that SyncTimes were selling out to a bigger company would be if...

Apr 2023
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VP/Other Executive

Product

We can pull up the app on the computer, and then we also have big flow stations in the team rooms...

Apr 2023
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Analyst/Coordinator

Product, Value

There are little things in SyncTimes that we find to be a bit difficult. The beacons don't always...

Feb 2023
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Analyst/Coordinator

Relationship

SyncTimes certainly tries to keep all their promises. I feel like they have decent communication and...

Feb 2023
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Analyst/Coordinator

Operations, Product

Some of our issues reside in how the product functions and how it is implemented within our...

Feb 2023
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Analyst/Coordinator

Product, Value

We are making the best of SyncTimes and trying to find out how it can work for us, but it doesn't...

Feb 2023
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