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Analytics Explorer Commentary
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Bradley Hunter
VP VBC, Payer, and Core Solutions
KLAS VP VBC, Payer, and Core Solutions - Bradley Hunter
 
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User Commentary

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Director

Value

I would tell somebody implementing Analytics Explorer that they will get their money's worth. It is...

Dec 2024
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Director

Relationship

Syntellis' support people respond right away. Most of them keep us updated about where things are....

Dec 2024
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Director

Product

What makes Analytics Explorer rate between the middle of the road and the top of the scale in terms...

Dec 2024
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Analyst/Coordinator

Relationship

The support from Syntellis is not good. We create a support ticket on the web, and someone...

Jun 2024
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Analyst/Coordinator

Product

We use Analytics Explorer to display all sorts of different data across the enterprise. The product...

Jun 2024
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Analyst/Coordinator

Product, Value

There is nothing wrong with what we are running or what we are doing in Analytics Explorer, but we...

Jun 2024
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CMIO

Relationship

We had a significant issue with our last upgrade. That was a weird technical thing. Eventually, we...

Feb 2024
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Analyst/Coordinator

Product

The flexibility of the data Analytics Explorer accepts is probably the product's number-one...

Jan 2024
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Analyst/Coordinator

Relationship, Product

There are little annoyances with the software on occasion, but Syntellis doesn't own it. It is TIBCO...

Jan 2024
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Analyst/Coordinator

Value

As far as customer service goes with troubleshooting, if something arises or something weird comes...

Jan 2024
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Analyst/Coordinator

Loyalty

Analytics Explorer is easier compared to Syntellis’ PM product because we can build whatever we can...

Jan 2024
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