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Tableau Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Loyalty, Value

Tableau Desktop is a tool that Tableau seems to be migrating off of. They are moving more toward...

Apr 2025
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Director

Relationship

We work with people at Tableau. However, I don't think they are very good at helping solve our problems....

Apr 2025
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Director

Product

In terms of good analytics and good visualizations, Tableau Desktop is excellent. There is a...

Apr 2025
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Director

Loyalty, Value

There was a distinct drop in quality when Salesforce acquired Tableau. More recently, that appears...

Apr 2025
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Director

Culture, Value

Tableau charges us for what we ask for. But they do avoid charging for every little thing. With...

Apr 2025
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VP/Other Executive

Operations

Tableau produces good training videos. We point newer users to the video library that the vendor...

Feb 2025
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VP/Other Executive

Product

Tableau has been slipping when it comes to delivering new technology. I think they are riding on...

Feb 2025
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VP/Other Executive

Culture, Value

We would not go with Tableau Server again because it is too expensive, and I think the vendor...

Feb 2025
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Director

Operations

Tableau has not provided any training to us. We have gone out and found training. Our developers...

Feb 2025
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Director

Product

We are able to gain insights into our data using Tableau Desktop, and the vendor provides what they...

Feb 2025
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Nurse

Relationship

Tableau very much so keeps all promises. They are very responsive, engaged, and open. Support is...

Feb 2025
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Nurse

Loyalty, Value

Tableau Desktop is something that is very much so part of our long-term plans. It is a very superior...

Feb 2025
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VP/Other Executive

Relationship, Operations

With training, the vendor has great online stuff, but it is really hard to get in touch with a...

Jan 2025
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VP/Other Executive

Relationship

The vendor keeps all their promises, but they just don't promise a lot. The vendor also does really...

Jan 2025
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VP/Other Executive

Culture, Loyalty

We used to have an enterprise license. Now, Tableau is moving toward naming users, and every named...

Jan 2025
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VP/Other Executive

Loyalty, Value

Whenever I review Tableau, I have some concerns about how they operate, their cost structure, and so...

Jan 2025
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