Tableau Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Loyalty, Value
Tableau Desktop is a tool that Tableau seems to be migrating off of. They are moving more toward...
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Relationship
We work with people at Tableau. However, I don't think they are very good at helping solve our problems....
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Product
In terms of good analytics and good visualizations, Tableau Desktop is excellent. There is a...
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Loyalty, Value
There was a distinct drop in quality when Salesforce acquired Tableau. More recently, that appears...
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Culture, Value
Tableau charges us for what we ask for. But they do avoid charging for every little thing. With...
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Operations
Tableau produces good training videos. We point newer users to the video library that the vendor...
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Product
Tableau has been slipping when it comes to delivering new technology. I think they are riding on...
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Culture, Value
We would not go with Tableau Server again because it is too expensive, and I think the vendor...
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Operations
Tableau has not provided any training to us. We have gone out and found training. Our developers...
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Product
We are able to gain insights into our data using Tableau Desktop, and the vendor provides what they...
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Relationship
Tableau very much so keeps all promises. They are very responsive, engaged, and open. Support is...
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Loyalty, Value
Tableau Desktop is something that is very much so part of our long-term plans. It is a very superior...
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Relationship, Operations
With training, the vendor has great online stuff, but it is really hard to get in touch with a...
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Relationship
The vendor keeps all their promises, but they just don't promise a lot. The vendor also does really...
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Culture, Loyalty
We used to have an enterprise license. Now, Tableau is moving toward naming users, and every named...
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Loyalty, Value
Whenever I review Tableau, I have some concerns about how they operate, their cost structure, and so...
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Product
I would love it if we could customize the user interface of the server so we could make an entry...
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Product
Since we have gone to a clustered environment, things have been much better and more stable. A lot...
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Culture
The sales group within Tableau is very proactive in trying to sell us new stuff. The only executives...
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Loyalty, Product
I would love to look at Power BI, but I will lose that battle because lots of executives love the...
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Relationship
Tableau’s support could be better. Since Salesforce has been in their ownership, the vendor's...
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Culture, Value
I don't think Tableau is nickel-and-diming us yet. When we go to the cloud platform, we will have a...
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Relationship
We don't call on the support people a ton, but when we went to a clustered environment, we started...
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Product
Tableau Desktop visualizes data really well, and it is pretty user friendly. I have used about half...
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Product
I hate that we have a desktop install. The system should be run on a browser from a server. I don't...
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Relationship
We are paying a lot for Tableau Server right now. Salesforce is business smart, but if I could...
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Relationship
The nice people who are over our account do what they can. However, we have had a couple of...
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Loyalty
I am tired of Tableau. I am just sick of them. Ever since they were bought by Salesforce, they...
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Loyalty
Tableau Server does what we need it to do. It is part of our core skill sets and deliverables. It is...
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Relationship
At one point, Tableau was wonderful. We met with their developers and received direct support....
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Relationship, Operations
Tableau is doing a phenomenal job. They really go above and beyond. There are people who don't know...
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Loyalty, Value
We will be moving away from Tableau. There could be a lot of improvement. Tableau is too expensive....
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Product
We had to have a little knowledge, but Tableau Desktop does what it is supposed to do. Tableau...
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Loyalty
Since Tableau Desktop is a new product for us, we are still discovering and innovating what it can...
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Product
The Tableau Desktop product is a little more versatile in its ability to do certain formulas. So we...
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Culture
I have not seen any new products that Tableau has released. Either products have been released in a...
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Product
Tableau Online's biggest strength is that the BI solution that it sits on top of is very powerful. I...
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Relationship, Operations
The vendor could improve their implementations by having a designated technical consultant who is...
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Culture, Value
The vendor has an inability to deliver on promises. They provided a demo of some enhancements to...
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Relationship
I'm not Tableau's main point of contact, but they do reach out. If I really needed to or if I really...
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Operations, Product
We have definitely used Tableau Server. We are on an older version of Tableau Server, and it has...
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Product
Tableau Server works for what we use it for. There is new technology. It is a little more subjective...
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Culture, Loyalty
So far, Tableau has followed through on their promises. Tableau Server is changing that paradigm....
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