Tableau Commentary
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Bradley Hunter
VP VBC, Payer, and Core Solutions
KLAS VP VBC, Payer, and Core Solutions - Bradley Hunter
 
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User Commentary

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Director

Loyalty

Since Tableau Desktop is a new product for us, we are still discovering and innovating what it can...

Oct 2024
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Director

Product

The Tableau Desktop product is a little more versatile in its ability to do certain formulas. So we...

Oct 2024
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Director

Culture

I have not seen any new products that Tableau has released. Either products have been released in a...

Oct 2024
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Director

Product

Tableau Online's biggest strength is that the BI solution that it sits on top of is very powerful. I...

Oct 2024
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Director

Relationship, Operations

The vendor could improve their implementations by having a designated technical consultant who is...

Oct 2024
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Director

Culture, Value

The vendor has an inability to deliver on promises. They provided a demo of some enhancements to...

Oct 2024
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Director

Relationship

I'm not Tableau's main point of contact, but they do reach out. If I really needed to or if I really...

Sep 2024
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Director

Operations, Product

We have definitely used Tableau Server. We are on an older version of Tableau Server, and it has...

Sep 2024
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Director

Product

Tableau Server works for what we use it for. There is new technology. It is a little more subjective...

Sep 2024
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Director

Culture, Loyalty

So far, Tableau has followed through on their promises. Tableau Server is changing that paradigm....

Sep 2024
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VP/Other Executive

Loyalty, Product

We hope to get even further into cross-tabulating data from one data set to another to create macro...

Jun 2024
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VP/Other Executive

Loyalty

We are looking for the next intelligence capability or AI capability to tell us about data sets and...

Jun 2024
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VP/Other Executive

Product

With the different data sets we interact with, Tableau really allows us to integrate multiple...

Jun 2024
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VP/Other Executive

Loyalty, Operations

We are moving to a different Tableau software, so we are getting rid of our traditional license...

Jun 2024
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VP/Other Executive

Relationship

We were having difficulty with a server migration in the Tableau Server world at one time, and we...

Jun 2024
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VP/Other Executive

Operations, Product

Tableau Server meets everything we are doing today well, and it does what we need it to do. It is...

Jun 2024
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VP/Other Executive

Value

From a cost perspective, Tableau Server is one of the higher-end products, but it also has a lot of...

Jun 2024
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VP/Other Executive

Loyalty

Understanding Tableau’s road map and what the next set of features and capabilities are going to be...

Jun 2024
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VP/Other Executive

Operations

We have never utilized Tableau’s training. Maybe we just haven't known it existed or are just...

Jun 2024
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CMO

Product

Tableau hasn't delivered any new technology. The technology is the same. The vendor has released...

Jun 2024
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Director

Product

What has stood out about Tableau Desktop is just its ability to distribute the patient data. With...

Jun 2024
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Director

Loyalty, Relationship

The vendor is very proactive. We did an integration recently, and it worked great. We can do things...

Jun 2024
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Director

Culture, Value

There was a pricing increase. Tableau may have had a sale or something recently. I do think their...

Jun 2024
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CMO

Product, Value

I would tell people that if they are planning to use Tableau Mobile with reasonably small data sets,...

Jun 2024
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Analyst/Coordinator

Loyalty

Tableau is going to have a hard time getting me to use Tableau Prep even though it is included in...

Jun 2024
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Analyst/Coordinator

Relationship

Our contact person changed, and our new person has a different energy. The previous person from a...

Jun 2024
||
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Analyst/Coordinator

Operations, Product

If someone asked me about Tableau Server, I would tell them to use it because it is the gold...

Jun 2024
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Analyst/Coordinator

Operations

Tableau put together a terrible conference. It had some of the best education, but it was also one...

Jun 2024
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Analyst/Coordinator

Product

Now that we are using another product more, we are using Tableau Server a little less, but it is...

Jun 2024
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CMO

Product

Tableau Desktop's visualizations are excellent. We use a lot of data represented in Tableau Desktop...

Jun 2024
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CMIO

Relationship, Product

Tableau Server is not hard to use, but it is not easy. The vendor's web support is pretty good.

Jun 2024
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CMIO

Relationship

When Tableau was bought, we saw a decline in the level of service that they offered. The customer...

Jun 2024
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CMIO

Product, Value

It is not that Tableau Server doesn't integrate; it is that the system requires a lot of manual work...

Jun 2024
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CMIO

Culture, Loyalty, Value

Tableau doesn't nickel-and-dime us; it just has a high price tag. Cost is the number-one reason we...

Jun 2024
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CMO

Product

The product is reasonably intuitive, but I would like it to be more intuitive. The biggest problem...

Jun 2024
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Director

Operations, Product

Tableau Server meets all of our needs. It is very user friendly. The recent upgrades have been...

Jun 2024
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CEO/President

Product

The system doesn't have a bad design, but it is complicated. That is a complex topic.

Jun 2024
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CEO/President

Relationship

It is harder to get someone from Tableau on the phone than it is to get people from other vendors....

Jun 2024
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CEO/President

Value

Tableau's system is expensive, but we can get a lot out of it. We like that we don't have to keep up...

Jun 2024
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Director

Product

In Tableau Online, the filters are clear. We are not going into one folder just to have to pick from...

Jun 2024
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Director

Product

Tableau is my go-to for data as needed. It is good to be able to export the data to Excel to be able...

Jun 2024
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Analyst/Coordinator

Loyalty, Product

There is a push-pull between the Tableau Desktop system and the Tableau Server system, and it seems...

Jun 2024
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Analyst/Coordinator

Relationship

Tableau Desktop does what it is supposed to do. I almost never run into bugs, errors, or issues....

Jun 2024
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Director

Operations, Product

Tableau Server works well, but it is not as good as Power BI. Tableau Server is just not as...

May 2024
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Director

Product

Tableau Server is a good product, is very stable, and supports our needs. Tableau Server supplies...

Mar 2024
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Director

Relationship

Tableau's support was better prior to the acquisition by Salesforce. The support people used to be...

Mar 2024
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Manager

Product, Value

I have been using Tableau Desktop forever. It is very customizable. It interfaces with different...

Feb 2024
||
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Manager

Product

Tableau Desktop hasn't changed in a long time. It is a little clunky when it comes to refreshing...

Feb 2024
||
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Manager

Relationship

I haven't had many encounters with Tableau where they have been proactive. Compared to another...

Feb 2024
||
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Manager

Loyalty, Product, Value

I am on the fence about whether I would buy Tableau Desktop again. If I had a full-on data warehouse...

Feb 2024
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Manager

Loyalty, Product

Tableau Desktop has been pretty terrible lately, and I think it will get worse. We used to be able...

Feb 2024
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Manager

Relationship

I have never spoken to one of Tableau's executives, and I don't have any contacts at Tableau. With...

Feb 2024
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Manager

Relationship, Product

Tableau hasn't really created anything new that is worthwhile in their solution. We haven't adopted...

Feb 2024
||
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Manager

Product

The best thing about Tableau Desktop is that we can make it look nice really easily. The system is...

Feb 2024
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Manager

Loyalty, Relationship, Product

Tableau Desktop is fantastic. Tableau keeps making updates to make things even easier. I wouldn't...

Feb 2024
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Manager

Product, Value

Data connectivity is Tableau’s biggest strength. They allow us to connect to multiple data sources...

Feb 2024
||
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Manager

Product

Tableau’s calculations are harder than they have to be. That is my criticism. We can do many things...

Feb 2024
||
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Director

Product

Tableau Server works great, as we expect it to. The ability we have to push dashboards and...

Jan 2024
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Director

Operations, Product

Tableau Server is extremely easy to use. If I can figure it out, anyone can figure it out. Our use...

Jan 2024
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Director

Relationship

Sometimes when we are trying to solve an issue or figure out what is going on, the web support is...

Jan 2024
||
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COO

Product

Tableau Online is pretty effective and quick to come up with some visualizations on the programmer's...

Jan 2024
||
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COO

Product

Tableau Online is very limiting from my perspective. It gives us a preview, but then afterward, if...

Jan 2024
||
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Analyst/Coordinator

Product

We have been able to make every connection that we have needed in Tableau Desktop with what we have....

Jan 2024
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Analyst/Coordinator

Relationship

I recently reached out to Tableau’s support team, and I had a hard time getting ahold of anybody.

Jan 2024
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Analyst/Coordinator

Product

I like the flexibility of Tableau Server, and I like that we have the ability to do things like...

Jan 2024
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Director

Product

Tableau Desktop doesn’t need to be a desktop application. The vendor could have the solution be on...

Jan 2024
||
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Director

Culture

We don’t pay anything out of pocket for Tableau Desktop because of how we set up our contract and...

Jan 2024
||
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Director

Product

Stability, functionality, and usability are some of Tableau Desktop’s biggest strengths. Also, the...

Jan 2024
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Director

Product

Tableau Server’s stability is good, and if we had better hardware and infrastructure, that would...

Jan 2024
||
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Director

Product

Tableau Server requires heavy software administration when we do upgrades and patches, but that is...

Jan 2024
||
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Director

Operations

Tableau’s training is pretty adequate. The paid training is better than the free training.

Jan 2024
||
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Analyst/Coordinator

Relationship, Operations

The product does the job but takes more time to deploy than other solutions may. We can truly build...

Jan 2024
||
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Analyst/Coordinator

Loyalty, Product

One issue is OS compatibility. To this day, Tableau Server is not compatible with Windows Server...

Jan 2024
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Director

Value

We don't have to pay much for Tableau Online, so I guess we do receive our money's worth. We don't...

Dec 2023
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Director

Operations

We do not get any training from the vendor. Most of our training for the product is done through...

Dec 2023
||
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Director

Culture

We did not have any expectations for Tableau Online because we didn't have any experience with the...

Dec 2023
||
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Director

Loyalty, Operations, Product

Tableau Online is reliable and intuitive. Tableau Online has helped us to allow our end users to go...

Dec 2023
||
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Director

Operations, Product

If I click on one of the dashboards in Tableau Online, I get details. I want to be able to expand...

Dec 2023
||
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Director

Loyalty, Product

Tableau Online meets the majority of our needs but not all of them. We want to see more navigation...

Dec 2023
||
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Director

Product

I don't think I would be likely to recommend Tableau Online. I would recommend something else, and a...

Dec 2023
||
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VP/Other Executive

Relationship

Tableau is willing to talk to us when we want to buy something. The rest of the time, it is hard to...

Dec 2023
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VP/Other Executive

Operations, Product

Tableau Desktop is easy. With some training, once people understand the tool, it is pretty...

Dec 2023
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VP/Other Executive

Relationship

There are things that we think about and share with Tableau, and they are not always quick to bring...

Dec 2023
||
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VP/Other Executive

Relationship

Tableau is not that involved, but I don't know that their involvement is even that necessary. I just...

Dec 2023
||
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VP/Other Executive

Relationship, Product

We haven't had any issues with Tableau Server. We reach out to Tableau when we need assistance or if...

Dec 2023
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VP/Other Executive

Operations

There is a big gap in training on the server to get the admins the right training that they need to...

Dec 2023
||
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VP/Other Executive

Product

I like Tableau Server. It works really well. It pulls a lot of great information and makes it...

Nov 2023
||
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VP/Other Executive

Loyalty, Relationship

We can get in contact with someone at Tableau, but it doesn’t feel like they are the right person...

Nov 2023
||
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Nurse

Product

Tableau has been able to bring in capabilities, ease of use, and interrelational sophistication that...

Nov 2023
||
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Nurse

Relationship, Operations

The people I worked with at Tableau were outstanding, in the early phase particularly when we were...

Nov 2023
||
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Nurse

Operations

Going through the implementation with Tableau was super smooth. Tableau was unbelievably responsive...

Nov 2023
||
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Nurse

Loyalty, Relationship

Tableau has already spoken about and is already keeping in mind what is going to be in scope for...

Nov 2023
||
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VP/Other Executive

Culture, Value

Whether we would buy the solution again would depend on its price. When we first bought it, it...

Oct 2023
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VP/Other Executive

Product

Tableau Desktop is a standalone piece of software, and integration is its weak point. Also, we have...

Oct 2023
||
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VP/Other Executive

Culture

We have had lots of trouble trying to convince the vendor to help us manage our desktops, even to...

Oct 2023
||
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VP/Other Executive

Value

We have been very happy with the product. It has been a game changer in terms of pushing data out...

Oct 2023
||
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VP/Other Executive

Operations

A big challenge for us has been mastering Tableau Server's initial learning curve. We have a lot of...

Oct 2023
||
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VP/Other Executive

Product

The product is very good. It has been our integration platform for data. We can pull all sorts of...

Oct 2023
||
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VP/Other Executive

Relationship, Operations

The vendor's support has been pretty solid. We have had one or two issues that the vendor has been...

Oct 2023
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