Tableau Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and Core Solutions
Commentary Summary
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User Commentary
Product
We had to have a little knowledge, but Tableau Desktop does what it is supposed to do. Tableau...
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Loyalty
Since Tableau Desktop is a new product for us, we are still discovering and innovating what it can...
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Product
The Tableau Desktop product is a little more versatile in its ability to do certain formulas. So we...
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Culture
I have not seen any new products that Tableau has released. Either products have been released in a...
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Product
Tableau Online's biggest strength is that the BI solution that it sits on top of is very powerful. I...
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Relationship, Operations
The vendor could improve their implementations by having a designated technical consultant who is...
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Culture, Value
The vendor has an inability to deliver on promises. They provided a demo of some enhancements to...
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Relationship
I'm not Tableau's main point of contact, but they do reach out. If I really needed to or if I really...
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Operations, Product
We have definitely used Tableau Server. We are on an older version of Tableau Server, and it has...
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Product
Tableau Server works for what we use it for. There is new technology. It is a little more subjective...
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Culture, Loyalty
So far, Tableau has followed through on their promises. Tableau Server is changing that paradigm....
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Loyalty, Product
We hope to get even further into cross-tabulating data from one data set to another to create macro...
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Loyalty
We are looking for the next intelligence capability or AI capability to tell us about data sets and...
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Product
With the different data sets we interact with, Tableau really allows us to integrate multiple...
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Loyalty, Operations
We are moving to a different Tableau software, so we are getting rid of our traditional license...
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Relationship
We were having difficulty with a server migration in the Tableau Server world at one time, and we...
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Operations, Product
Tableau Server meets everything we are doing today well, and it does what we need it to do. It is...
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Value
From a cost perspective, Tableau Server is one of the higher-end products, but it also has a lot of...
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Loyalty
Understanding Tableau’s road map and what the next set of features and capabilities are going to be...
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Operations
We have never utilized Tableau’s training. Maybe we just haven't known it existed or are just...
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Product
Tableau hasn't delivered any new technology. The technology is the same. The vendor has released...
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Product
What has stood out about Tableau Desktop is just its ability to distribute the patient data. With...
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Loyalty, Relationship
The vendor is very proactive. We did an integration recently, and it worked great. We can do things...
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Culture, Value
There was a pricing increase. Tableau may have had a sale or something recently. I do think their...
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Product, Value
I would tell people that if they are planning to use Tableau Mobile with reasonably small data sets,...
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Loyalty
Tableau is going to have a hard time getting me to use Tableau Prep even though it is included in...
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Relationship
Our contact person changed, and our new person has a different energy. The previous person from a...
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Operations, Product
If someone asked me about Tableau Server, I would tell them to use it because it is the gold...
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Operations
Tableau put together a terrible conference. It had some of the best education, but it was also one...
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Product
Now that we are using another product more, we are using Tableau Server a little less, but it is...
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Product
Tableau Desktop's visualizations are excellent. We use a lot of data represented in Tableau Desktop...
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Relationship, Product
Tableau Server is not hard to use, but it is not easy. The vendor's web support is pretty good.
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Relationship
When Tableau was bought, we saw a decline in the level of service that they offered. The customer...
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Product, Value
It is not that Tableau Server doesn't integrate; it is that the system requires a lot of manual work...
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Culture, Loyalty, Value
Tableau doesn't nickel-and-dime us; it just has a high price tag. Cost is the number-one reason we...
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Product
The product is reasonably intuitive, but I would like it to be more intuitive. The biggest problem...
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Operations, Product
Tableau Server meets all of our needs. It is very user friendly. The recent upgrades have been...
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Product
The system doesn't have a bad design, but it is complicated. That is a complex topic.
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Relationship
It is harder to get someone from Tableau on the phone than it is to get people from other vendors....
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Value
Tableau's system is expensive, but we can get a lot out of it. We like that we don't have to keep up...
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Product
In Tableau Online, the filters are clear. We are not going into one folder just to have to pick from...
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Product
Tableau is my go-to for data as needed. It is good to be able to export the data to Excel to be able...
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Loyalty, Product
There is a push-pull between the Tableau Desktop system and the Tableau Server system, and it seems...
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Relationship
Tableau Desktop does what it is supposed to do. I almost never run into bugs, errors, or issues....
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Operations, Product
Tableau Server works well, but it is not as good as Power BI. Tableau Server is just not as...
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Product
Tableau Server is a good product, is very stable, and supports our needs. Tableau Server supplies...
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Relationship
Tableau's support was better prior to the acquisition by Salesforce. The support people used to be...
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Product, Value
I have been using Tableau Desktop forever. It is very customizable. It interfaces with different...
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Product
Tableau Desktop hasn't changed in a long time. It is a little clunky when it comes to refreshing...
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Relationship
I haven't had many encounters with Tableau where they have been proactive. Compared to another...
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Loyalty, Product, Value
I am on the fence about whether I would buy Tableau Desktop again. If I had a full-on data warehouse...
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Loyalty, Product
Tableau Desktop has been pretty terrible lately, and I think it will get worse. We used to be able...
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Relationship
I have never spoken to one of Tableau's executives, and I don't have any contacts at Tableau. With...
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Relationship, Product
Tableau hasn't really created anything new that is worthwhile in their solution. We haven't adopted...
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Product
The best thing about Tableau Desktop is that we can make it look nice really easily. The system is...
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Loyalty, Relationship, Product
Tableau Desktop is fantastic. Tableau keeps making updates to make things even easier. I wouldn't...
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Product, Value
Data connectivity is Tableau’s biggest strength. They allow us to connect to multiple data sources...
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Product
Tableau’s calculations are harder than they have to be. That is my criticism. We can do many things...
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Product
Tableau Server works great, as we expect it to. The ability we have to push dashboards and...
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Operations, Product
Tableau Server is extremely easy to use. If I can figure it out, anyone can figure it out. Our use...
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Relationship
Sometimes when we are trying to solve an issue or figure out what is going on, the web support is...
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Product
Tableau Online is pretty effective and quick to come up with some visualizations on the programmer's...
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Product
Tableau Online is very limiting from my perspective. It gives us a preview, but then afterward, if...
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Product
We have been able to make every connection that we have needed in Tableau Desktop with what we have....
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Relationship
I recently reached out to Tableau’s support team, and I had a hard time getting ahold of anybody.
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Product
I like the flexibility of Tableau Server, and I like that we have the ability to do things like...
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Product
Tableau Desktop doesn’t need to be a desktop application. The vendor could have the solution be on...
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Culture
We don’t pay anything out of pocket for Tableau Desktop because of how we set up our contract and...
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Product
Stability, functionality, and usability are some of Tableau Desktop’s biggest strengths. Also, the...
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Product
Tableau Server’s stability is good, and if we had better hardware and infrastructure, that would...
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Product
Tableau Server requires heavy software administration when we do upgrades and patches, but that is...
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Operations
Tableau’s training is pretty adequate. The paid training is better than the free training.
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Relationship, Operations
The product does the job but takes more time to deploy than other solutions may. We can truly build...
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Loyalty, Product
One issue is OS compatibility. To this day, Tableau Server is not compatible with Windows Server...
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Value
We don't have to pay much for Tableau Online, so I guess we do receive our money's worth. We don't...
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Operations
We do not get any training from the vendor. Most of our training for the product is done through...
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Culture
We did not have any expectations for Tableau Online because we didn't have any experience with the...
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Loyalty, Operations, Product
Tableau Online is reliable and intuitive. Tableau Online has helped us to allow our end users to go...
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Operations, Product
If I click on one of the dashboards in Tableau Online, I get details. I want to be able to expand...
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Loyalty, Product
Tableau Online meets the majority of our needs but not all of them. We want to see more navigation...
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Product
I don't think I would be likely to recommend Tableau Online. I would recommend something else, and a...
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