Tableau Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty, Value
Tableau Desktop is a tool that Tableau seems to be migrating off of. They are moving more toward...
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Relationship
We work with people at Tableau. However, I don't think they are very good at helping solve our problems....
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Product
In terms of good analytics and good visualizations, Tableau Desktop is excellent. There is a...
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Loyalty, Value
There was a distinct drop in quality when Salesforce acquired Tableau. More recently, that appears...
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Culture, Value
Tableau charges us for what we ask for. But they do avoid charging for every little thing. With...
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Operations
Tableau produces good training videos. We point newer users to the video library that the vendor...
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Product
Tableau has been slipping when it comes to delivering new technology. I think they are riding on...
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Culture, Value
We would not go with Tableau Server again because it is too expensive, and I think the vendor...
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Operations
Tableau has not provided any training to us. We have gone out and found training. Our developers...
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Product
We are able to gain insights into our data using Tableau Desktop, and the vendor provides what they...
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Relationship
Tableau very much so keeps all promises. They are very responsive, engaged, and open. Support is...
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Loyalty, Value
Tableau Desktop is something that is very much so part of our long-term plans. It is a very superior...
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Relationship, Operations
With training, the vendor has great online stuff, but it is really hard to get in touch with a...
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Relationship
The vendor keeps all their promises, but they just don't promise a lot. The vendor also does really...
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Culture, Loyalty
We used to have an enterprise license. Now, Tableau is moving toward naming users, and every named...
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Loyalty, Value
Whenever I review Tableau, I have some concerns about how they operate, their cost structure, and so...
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Product
I would love it if we could customize the user interface of the server so we could make an entry...
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Product
Since we have gone to a clustered environment, things have been much better and more stable. A lot...
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Culture
The sales group within Tableau is very proactive in trying to sell us new stuff. The only executives...
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Loyalty, Product
I would love to look at Power BI, but I will lose that battle because lots of executives love the...
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Relationship
Tableau’s support could be better. Since Salesforce has been in their ownership, the vendor's...
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Culture, Value
I don't think Tableau is nickel-and-diming us yet. When we go to the cloud platform, we will have a...
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Relationship
We don't call on the support people a ton, but when we went to a clustered environment, we started...
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Product
Tableau Desktop visualizes data really well, and it is pretty user friendly. I have used about half...
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Product
I hate that we have a desktop install. The system should be run on a browser from a server. I don't...
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Relationship
We are paying a lot for Tableau Server right now. Salesforce is business smart, but if I could...
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Relationship
The nice people who are over our account do what they can. However, we have had a couple of...
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Loyalty
I am tired of Tableau. I am just sick of them. Ever since they were bought by Salesforce, they...
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Loyalty
Tableau Server does what we need it to do. It is part of our core skill sets and deliverables. It is...
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Relationship
At one point, Tableau was wonderful. We met with their developers and received direct support....
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Relationship, Operations
Tableau is doing a phenomenal job. They really go above and beyond. There are people who don't know...
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Loyalty, Value
We will be moving away from Tableau. There could be a lot of improvement. Tableau is too expensive....
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Product
We had to have a little knowledge, but Tableau Desktop does what it is supposed to do. Tableau...
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Loyalty
Since Tableau Desktop is a new product for us, we are still discovering and innovating what it can...
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Product
The Tableau Desktop product is a little more versatile in its ability to do certain formulas. So we...
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Culture
I have not seen any new products that Tableau has released. Either products have been released in a...
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Product
Tableau Online's biggest strength is that the BI solution that it sits on top of is very powerful. I...
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Relationship, Operations
The vendor could improve their implementations by having a designated technical consultant who is...
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Culture, Value
The vendor has an inability to deliver on promises. They provided a demo of some enhancements to...
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Relationship
I'm not Tableau's main point of contact, but they do reach out. If I really needed to or if I really...
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Operations, Product
We have definitely used Tableau Server. We are on an older version of Tableau Server, and it has...
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Product
Tableau Server works for what we use it for. There is new technology. It is a little more subjective...
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Culture, Loyalty
So far, Tableau has followed through on their promises. Tableau Server is changing that paradigm....
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Loyalty, Product
We hope to get even further into cross-tabulating data from one data set to another to create macro...
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Loyalty
We are looking for the next intelligence capability or AI capability to tell us about data sets and...
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Product
With the different data sets we interact with, Tableau really allows us to integrate multiple...
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Loyalty, Operations
We are moving to a different Tableau software, so we are getting rid of our traditional license...
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Relationship
We were having difficulty with a server migration in the Tableau Server world at one time, and we...
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Operations, Product
Tableau Server meets everything we are doing today well, and it does what we need it to do. It is...
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Value
From a cost perspective, Tableau Server is one of the higher-end products, but it also has a lot of...
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Loyalty
Understanding Tableau’s road map and what the next set of features and capabilities are going to be...
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Operations
We have never utilized Tableau’s training. Maybe we just haven't known it existed or are just...
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Product
Tableau hasn't delivered any new technology. The technology is the same. The vendor has released...
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Product
What has stood out about Tableau Desktop is just its ability to distribute the patient data. With...
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Loyalty, Relationship
The vendor is very proactive. We did an integration recently, and it worked great. We can do things...
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Culture, Value
There was a pricing increase. Tableau may have had a sale or something recently. I do think their...
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Product, Value
I would tell people that if they are planning to use Tableau Mobile with reasonably small data sets,...
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Loyalty
Tableau is going to have a hard time getting me to use Tableau Prep even though it is included in...
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Relationship
Our contact person changed, and our new person has a different energy. The previous person from a...
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Operations, Product
If someone asked me about Tableau Server, I would tell them to use it because it is the gold...
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Operations
Tableau put together a terrible conference. It had some of the best education, but it was also one...
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Product
Now that we are using another product more, we are using Tableau Server a little less, but it is...
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Product
Tableau Desktop's visualizations are excellent. We use a lot of data represented in Tableau Desktop...
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Relationship, Product
Tableau Server is not hard to use, but it is not easy. The vendor's web support is pretty good.
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Relationship
When Tableau was bought, we saw a decline in the level of service that they offered. The customer...
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Product, Value
It is not that Tableau Server doesn't integrate; it is that the system requires a lot of manual work...
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Culture, Loyalty, Value
Tableau doesn't nickel-and-dime us; it just has a high price tag. Cost is the number-one reason we...
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Product
The product is reasonably intuitive, but I would like it to be more intuitive. The biggest problem...
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Operations, Product
Tableau Server meets all of our needs. It is very user friendly. The recent upgrades have been...
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Product
The system doesn't have a bad design, but it is complicated. That is a complex topic.
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Relationship
It is harder to get someone from Tableau on the phone than it is to get people from other vendors....
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Value
Tableau's system is expensive, but we can get a lot out of it. We like that we don't have to keep up...
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Product
In Tableau Online, the filters are clear. We are not going into one folder just to have to pick from...
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Product
Tableau is my go-to for data as needed. It is good to be able to export the data to Excel to be able...
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Loyalty, Product
There is a push-pull between the Tableau Desktop system and the Tableau Server system, and it seems...
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Relationship
Tableau Desktop does what it is supposed to do. I almost never run into bugs, errors, or issues....
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