Tableau
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Ryan Pretnik
Research Director
KLAS Research Director - Ryan Pretnik
 
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User Commentary

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Director

Tableau Desktop is great for directing people to dashboards. But reusing those dashboards if I want...

May 2022
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CMIO

The vendor avoids charging for every little thing, but I wish they didn’t charge a per-user license...

Apr 2022
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CMIO

I never hear any issues about the vendor not being supportive. We don’t have much vendor executive...

Apr 2022
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Manager

There are some things that Tableau could do a bit better. When it comes to visualization, there are...

Apr 2022
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Manager

Tableau Desktop is adequate. The desktop has a lot of good features. We have gotten a lot of value...

Apr 2022
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Manager

I would like to see improvements with Tableau connecting data sources. I have seen demos for other...

Apr 2022
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CMIO

The product is not meeting our needs because we can't afford enough licenses.

Mar 2022
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CMIO

We only use the product for a particular function, and that is partly because there is a group of...

Mar 2022
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Manager

Tableau has been a game changer for us. I can’t rate them high enough for what they do. Their...

Mar 2022
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Manager

There are a lot of groups that have now started dabbling in Tableau's system. COVID-19 was an...

Mar 2022
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Manager

What people don't like about Tableau Desktop is there is definitely an SQL overtone to it, so to be...

Mar 2022
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Manager

If my crystal ball is right, I think our use of Tableau Desktop will become niche. A few people in...

Mar 2022
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Analyst/Coordinator

Training is very available, and the vendor has extensive support resources, although I use support...

Mar 2022
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Analyst/Coordinator

We have used the product to create different dashboards in different areas of our organization. We...

Mar 2022
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CMIO

Tableau is pretty good at quality and implementation. Since everything is cloud based, the product...

Feb 2022
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CMIO

I would recommend Tableau because they pretty much cornered the market. I don't really have much of...

Feb 2022
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CMIO

For what Tableau Online is, it is very good at doing what the vendor promised it would do. The...

Feb 2022
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CMIO

The product is definitely easier to use than Excel pivot tables. But depending on how the dashboards...

Feb 2022
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CMIO

Our future satisfaction depends on how Tableau does with their merger and what their level of...

Feb 2022
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CMIO

Tableau does a great job of allowing complicated dashboards to be customized by end users. I could...

Feb 2022
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CMIO

The product has a weakness in integration because the dashboards are not easily integrated with each...

Feb 2022
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CMIO

Tableau definitely updates the product, and the visualization and coding have become easier.

Feb 2022
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CMIO

As far as proactivity goes, I don't see the vendor reaching out to us very much.

Feb 2022
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CMIO

Tableau is pretty responsive when we ask for help for system-wide issues or local issues.

Feb 2022
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VP/Other Executive

Tableau is making positive investments to improve the product. Tableau releases new features in...

Feb 2022
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VP/Other Executive

I would like to see a road map for developing standard functionality for product acquisitions. The...

Feb 2022
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Manager

Tableau is fine. The pricing we got is not cheap, but it is better than their new pricing, which is...

Feb 2022
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Manager

We don't ask very much of the Tableau team other than to fix their security issues. They are trying...

Feb 2022
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Manager

We have to pay a bunch of extra money for Tableau to get premium support. I can understand if they...

Feb 2022
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Manager

Because the vendor is potentially going to get a lot of money from us, I have a lot of contact from...

Feb 2022
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Manager

We use Tableau's software all for all of our COVID-19 reporting. It is such an easy tool to use that...

Feb 2022
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Manager

The caveat to our score for getting our money’s worth with Tableau is the pricing that we have. I...

Feb 2022
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Analyst/Coordinator

We really didn't receive training from Tableau besides online training that we could do on our own....

Feb 2022
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Analyst/Coordinator

The system is somewhat difficult to use. It is just such a complicated piece of software, and it...

Feb 2022
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Analyst/Coordinator

We had a big initial investment, so now we just have to produce more on our side to see a complete...

Feb 2022
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VP/Other Executive

I am not a big fan of Tableau Online, but we are committed to using it for the foreseeable future....

Feb 2022
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VP/Other Executive

My biggest issue with Tableau Online is that it is a lot more than we would ever use because we do...

Feb 2022
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VP/Other Executive

We went with Tableau Online because the tool we were using didn’t allow people to produce a...

Feb 2022
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Analyst/Coordinator

Even though we are still kind of new on the product, looking back at all the material online, I can...

Feb 2022
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Analyst/Coordinator

When there was a vulnerability with a potential security issue for Tableau's customers, Tableau...

Feb 2022
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Analyst/Coordinator

The vendor is helpful. If we have a question, they are usually good to work with. We only have one...

Feb 2022
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Analyst/Coordinator

Tableau's support is kind of different from most other software vendors' support that I have used....

Feb 2022
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VP/Other Executive

What our users really like about Tableau Online is the report generator, which is a great...

Feb 2022
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VP/Other Executive

Some issues came up with the current version of Tableau Online that caused us to take a pause, but...

Feb 2022
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VP/Other Executive

I would choose to stay with Tableau Online because we wouldn’t want to change something and risk...

Feb 2022
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VP/Other Executive

Tableau does not nickel-and-dime, but they get a lot of money up front. I wish I had more work I...

Feb 2022
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VP/Other Executive

We use Tableau Online in a limited way. The vendor may be bringing new technologies that heavy-duty...

Feb 2022
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VP/Other Executive

Tableau is great to work with. We work with account executives and others who are accessible in the...

Feb 2022
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Director

Tableau avoids charging for every little thing, especially in the beginning. Their pricing is...

Feb 2022
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Director

When I introduced the Tableau dashboards, people went crazy over them. The system absolutely...

Feb 2022
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Director

Some of the product’s functionality takes a little more time to learn than some of the promotional...

Feb 2022
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Director

The pandemic has hit healthcare so hard. I generated year-over-year data easily in Tableau, and I...

Feb 2022
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VP/Other Executive

Tableau Server is doing pretty well. We started out with another vendor, and their product was not...

Jan 2022
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VP/Other Executive

Tableau can get expensive, depending on what we are doing with it. But for the most part, Tableau is...

Jan 2022
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VP/Other Executive

Once we implemented Tableau Server, it was implemented. We just turn the product on, and then our...

Jan 2022
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VP/Other Executive

Tableau is a large company. I am an itty-bitty fish in the Tableau pond.

Jan 2022
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Manager

Tableau Server is a hot topic at our organization right now. We have people making dashboards left...

Dec 2021
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Manager

Our EMR is preaching dashboards first instead of reports. When I think about things in that...

Dec 2021
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Manager

I think we could do better with regard to asking Tableau and getting more help with optimizing their...

Dec 2021
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Manager

Tableau did a nice job with their training on how we think about and approach dashboards. Tableau...

Dec 2021
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Director

We don’t use Tableau's support much, but when we do, the support people are pretty good. The good...

Nov 2021
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Director

Tableau is very supportive. When they are engaged, they are very engaged. Our account executives are...

Nov 2021
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Director

In the years that I have been here, we have gone through several different account executives. Every...

Nov 2021
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Director

Some business units within our organization try to do whatever they can within their domain using...

Nov 2021
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Director

Having a tool like Tableau Desktop was absolutely critical for us in delivering all the things we...

Nov 2021
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Director

Tableau's software is largely centralized for a lot of our system-wide work, but we do have several...

Nov 2021
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Manager

I don't think the dashboards are hard to use, but I hear a lot of people complaining about that. We...

Sep 2021
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Manager

The usability of the data that we get out of Tableau Server and the way we are using the data are...

Sep 2021
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Manager

If I were to change organizations and my next organization didn't have a Tableau type of dashboard...

Sep 2021
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Director

Tableau Desktop is great. It certainly creates some great visualizations and is very useful.

Sep 2021
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Director

Some of the problems that we have had with Tableau Desktop relate to combining data from disparate...

Sep 2021
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Director

The vendor for sure does not nickel-and-dime. Once we pay the licensing fee, that is it. Tableau has...

Aug 2021
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Director

We got Tableau's solution out of the box. They just sell the product, and if we want help with the...

Aug 2021
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Director

Tableau Desktop is one of those things that we have to look at a bit with training. Tableau has good...

Aug 2021
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Director

Tableau does innovate a lot, and they are always adding new features. Tableau can connect to a bunch...

Aug 2021
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Director

Tableau's support takes a long time to get back to us, and that is difficult. To get support, we...

Aug 2021
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Director

With Tableau, we haven’t had as many issues as we have had with other vendors. One time, we had a...

Aug 2021
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Director

As far as being proactive goes, I get sales representatives who reach out to me from time to time,...

Aug 2021
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Director

Tableau’s executives interact with us at things like HIMSS.

Aug 2021
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Director

Things have been pretty good with Tableau. We use the solution extensively. That is where we do all...

Aug 2021
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Director

The server is the hardest part of the system to implement. Getting answers from the support is hard,...

Aug 2021
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Director

Tableau Server is pretty easy to use. Tableau has help wizards and things that make the system much...

Aug 2021
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Director

With Tableau Mobile, we can use an iPad to log in to the dashboards. Tableau Mobile is super easy to...

Aug 2021
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Analyst/Coordinator

Tableau Desktop has limitations on interoperability. We are trying our best to make it work. We want...

Aug 2021
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Analyst/Coordinator

Tableau Desktop has a high line on ease of use because anybody without really good business...

Aug 2021
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Analyst/Coordinator

Everybody has their own type of billing. Tableau doesn’t come back to us nickel-and-diming; I think...

Aug 2021
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Analyst/Coordinator

For the last several years, Tableau has been bringing in a lot of new features, changes, and all of...

Aug 2021
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Analyst/Coordinator

Tableau Desktop requires a lot of work on the back end. Tableau wants the database side to be really...

Aug 2021
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VP/Other Executive

Tableau Server has a lot of visualization functionalities. It is an amazing tool, but it isn't as...

Jul 2021
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Manager

Tableau does a very good job. They could do better on the sales side. We have had multiple...

Jun 2021
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Manager

The system is great. I use it multiple times a week, especially for workforce scheduling. The...

May 2021
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Manager

There were training videos for the system. A lot of my learning was done on my own through the...

May 2021
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Manager

I would absolutely recommend the product to others, and I have already recommended it quite a few times....

May 2021
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Manager

Tableau Mobile has almost all of the same functions as the desktop version, but depending on the...

May 2021
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Manager

Tableau Mobile works well. There are just some limitations in doing any type of work sheet via a...

May 2021
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Manager

With Tableau Mobile, everything is clickable, and every click matters. The desktop system is easier...

May 2021
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Director

Tableau Server's back end is very easy to manage. That is one of the most attractive things about...

May 2021
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Director

Tableau has strong competition, and they could do a better job of standing out beyond just a sales...

May 2021
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Director

Tableau's support could be better. When we send them tickets, there is a significant delay before we...

May 2021
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Manager

In my mind, Tableau Desktop is the leading visualization tool on the market. Tableau has incredibly...

May 2021
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Manager

The system has many ways to transform data into meaningful visualizations. That is really helpful...

May 2021
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Manager

I only worked with Tableau for a training once, but that training was great. They quickly assessed...

May 2021
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