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Licensed Platform Commentary
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Subject Expert
Chandler Katschke
Associate Engagement Partner
KLAS Associate Engagement Partner - Chandler Katschke
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

When Teladoc Health trained us a few years ago, it was great. However, Teladoc Health is just really...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

Teladoc Health has been really slow to move us to their new platform. We thought we would move a...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Teladoc Health knows Licensed Platform is antiquated. For instance, they only have audio...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Teladoc Health does a pretty good job with support. Aside from one big thing, Teladoc Health has...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

With Licensed Platform, we can take new patients on demand to the system. The ease of use has been...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

Teladoc Health doesn't avoid charging for every little thing. Any additional thing we want has a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

Teladoc Health is a very good partner, but no vendor can ever meet all of their technology promises;...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Licensed Platform does exactly what we need it to do. It serves our exact needs, and it is far less...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

We have an internal ticketing system that everything goes through for support, but the problem is...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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