Filters
Licensed Platform Commentary
Filtered view: All
Subject Expert
Chandler Katschke
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
When Teladoc Health trained us a few years ago, it was great. However, Teladoc Health is just really...
Teladoc Health has been really slow to move us to their new platform. We thought we would move a...
Teladoc Health knows Licensed Platform is antiquated. For instance, they only have audio...
Teladoc Health does a pretty good job with support. Aside from one big thing, Teladoc Health has...
With Licensed Platform, we can take new patients on demand to the system. The ease of use has been...
Teladoc Health doesn't avoid charging for every little thing. Any additional thing we want has a...
Commentary Summary
Comment Type Breakout