TigerConnect Clinical Collaboration Platform Commentary
Filtered view: (Ambulatory/Post-Acute)
Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship, Product
TigerConnect is keeping to the status quo. Things are good with them. We haven't had any problems or...
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Loyalty, Value
We have been exploring a bit. We might stop using TigerConnect's system. That would be a really big...
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Loyalty, Product
When calls come in from patients, our answering service will send messages to our on-call staff...
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Product
With the system, I can send a priority message, and the alert for that message will be really loud....
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Product
The system's biggest benefits are its ease of use and security. Its interface is nice. The system...
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Loyalty, Product
All of the system's messages are encrypted. There is a feature to delete messages after a period of...
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Loyalty, Relationship, Product
I would improve the vendor's escalation process for messages. TigerConnect's system has some...
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Product
I would like to have a more efficient way of extracting data. The vendor could provide an interface...
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Product
The product is easy to use for anyone who needs to log in, click around, and send messages.
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Product
Without TigerConnect Clinical Collaboration Platform, we would have a big challenge. We need an easy...
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Product, Value
TigerConnect Clinical Collaboration Platform solves massive problems. It saves lives. It is amazing....
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Product
TigerConnect Clinical Collaboration Platform is HIPAA compliant, so all the providers and their end...
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Product
It would be great if TigerConnect Clinical Collaboration Platform had an interface with an EMR so...
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Loyalty, Product, Value
Before we had TigerConnect's system, we used Google Hangouts. I prefer TigerConnect's system because...
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Product
When we signed up for the system, we loved the idea of being able to access and use the system's...
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Culture, Value
The vendor charges per user. If we want to add additional features, there is a fee for each...
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Loyalty
TigerConnect's system is one of the only systems we have that is still essentially the same as it...
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Culture, Relationship
We get emails when TigerConnect is going to be closed or when they will be doing an upgrade. The...
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Product
The messages within TigerConnect's system are dark. They are bolded until I look at them. But if I...
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Culture, Value
I would not purchase TigerConnect's product again if the decision were mine. We get the same canned...
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Operations
The whole training piece is not really there with TigerConnect. We get something that says we can...
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Operations, Product
TigerConnect's product is really easy to install and start working with because it works a lot like...
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Relationship, Operations
TigerConnect could do better at understanding what we need and actually doing it instead of us...
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Relationship, Product
If an organization doesn't need to find their old messages again very easily or if their people...
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Culture, Product
We have no issues with TigerConnect’s upgrades. The product works exactly as the vendor says it...
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Product
The system's biggest strengths are its ease of use and uptime. The system is very stable. We use it...
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Relationship, Product
The biggest thing TigerConnect could do to improve our experience would be to lock down the ability...
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Relationship
The only people from TigerConnect who we work with are our support person and our salesperson. Those...
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Relationship
We are not really having a lot of challenges using TigerConnect's system. We use it for secure...
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Product
TigerConnect could improve their reporting. There are some pretty simple reports that I can't get....
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Operations, Product
The product gives our people the means to communicate with each other. It doesn't have any...
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Product
We would buy the product again. We don't just use the system during the workday for confidential...
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Culture, Value
We have no issues with the vendor's charges. We would definitely recommend the product.
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Operations, Product
One thing I didn't like about TigerConnect's solution is that we couldn't send things in bulk. If we...
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Culture
During our first year of using TigerConnect's solution, we reached out to the salesperson and never...
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Loyalty
TigerConnect has been pretty good. They offered us the ability to send things through secure text...
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Product
TigerConnect's system is super easy to use. In many ways, it mirrors the texting process of a...
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Product
We use TigerConnect's platform every day, all day long, and in lots of different ways. However, we...
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Product, Value
We have to be careful to make sure that we don't inundate ourselves with the product. We need to...
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Culture, Product
TigerConnect's system isn't interoperable with the systems that we use. If someone were to send me...
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Relationship
TigerConnect is always there if we need them, and if anything comes up, they share it with us.
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Product
TigerConnect Clinical Collaboration Platform has done great, and we all love it. We can communicate...
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