TigerConnect Clinical Collaboration Platform Commentary
Filtered view: (Ambulatory/Post-Acute Care)

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Paul Hess
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KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Loyalty

We did try a different feature from TigerConnect a few years ago. We opted to use the client...

Jul 2025
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Director

Product

There is one fairly significant deficit in the operation of TigerConnect Clinical Collaboration...

Jul 2025
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Director

Operations

I haven’t had to think about the implementation process of TigerConnect Clinical Collaboration...

Jul 2025
||
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CNO

Product, Value

We are very satisfied with TigerConnect's system. We have really appreciated our partnership with...

Jul 2025
||
(0)
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CNO

Relationship

I don't even know who my representative at TigerConnect is. That is something that the vendor could...

Jul 2025
||
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CNO

Operations

I don't know that TigerConnect has ever reached out with any additional training opportunities....

Jul 2025
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CNO

Value

The system eases our workflows and keeps our nurse managers in the loop so that nothing happens in...

Jul 2025
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CNO

Product, Value

The system is really great. If there is ever a change of a condition or an acute situation, we can...

Jul 2025
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Director

Relationship

I don't interact with anybody at TigerConnect very often, much less somebody at the top.

Jul 2025
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Director

Operations

We don’t really have any issues with TigerConnect Clinical Collaboration Platform. The...

Jul 2025
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Manager

Relationship

I really haven't had to deal with anyone from the vendor. In the beginning, I talked to a few people...

Jul 2025
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Manager

Loyalty, Value

The product is very clunky. I have to open separate screens; I can't open multiple screens. If I am...

Jul 2025
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CIO

Operations

We are very satisfied with TigerConnect’s implementation services. They are seamless; We just get...

May 2025
||
(0)
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CIO

Relationship

I haven't really talked to TigerConnect much. Their support team has helped us quite well. I have...

May 2025
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(0)
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Manager

Loyalty, Relationship

We honestly don't talk with TigerConnect or have regular meetings with them. We used to, and then we...

May 2025
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Manager

Loyalty

Whether the solution is part of our long-term plans will depend on how we grow and whether...

May 2025
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Manager

Product

I don't know whether the issue is our internet speed, but when we use the app and it goes to sleep...

May 2025
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(0)
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Manager

Operations, Product

We have the pro version of TigerConnect's support, and that is wonderful. The system's upgrades are...

May 2025
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(0)
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Manager

Product

The system's notifications need a lot of improvement. A lot of people ask how to turn them off or...

May 2025
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(0)
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Manager

Product

TigerConnect's system is easy to use, and we can quickly and easily get answers between programs. We...

May 2025
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CMIO

Relationship

When TigerConnect switched the representative who was managing our account, the new person didn't...

May 2025
||
(0)
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CMIO

Culture, Loyalty

We are going to end our contract with TigerConnect because we have a messaging option through our...

May 2025
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CEO/President

Loyalty, Product, Value

I actually love TigerConnect. We are in the field a lot, so their mobile app works phenomenally. In...

May 2025
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CEO/President

Culture, Relationship, Product

I haven't had much trouble with TigerConnect, so I don't know what other promises they have made to...

May 2025
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(0)
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CEO/President

Relationship

I have never had any issue with TigerConnect Clinical Collaboration Platform where I needed to go to...

May 2025
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(0)
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CEO/President

Product, Value

With transitions of care, I can take a picture of the discharge summary and medication list, send it...

May 2025
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(0)
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CEO/President

Loyalty

I don't think I'm looking to make TigerConnect Clinical Collaboration Platform better, but I am...

May 2025
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(0)
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CEO/President

Value

Getting our money’s worth with TigerConnect Clinical Collaboration Platform is great because we have...

May 2025
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CEO/President

Loyalty, Value

Our practice is in the office, but we also do services in the field in different buildings at...

May 2025
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(0)
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CEO/President

Product, Value

I have actually recommended TigerConnect Clinical Collaboration Platform to a few people already....

May 2025
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CEO/President

Value

TigerConnect’s pricing in all these years has probably gone up only a little bit, and they are very...

May 2025
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CEO/President

Product

If TigerConnect Clinical Collaboration Platform keeps doing what it is doing and we don't adopt...

May 2025
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CEO/President

Relationship

We have had no issues at all with TigerConnect’s proactivity. They have been very helpful. When...

May 2025
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Director

Value

When we added patient engagement to TigerConnect Clinical Collaboration Platform, the cost from...

May 2025
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Director

Product

TigerConnect Clinical Collaboration Platform is reliable, and we can easily create broadcast groups,...

May 2025
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Director

Loyalty, Product

We had formatting issues with being able to send information from our EHR into TigerConnect Clinical...

May 2025
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Analyst/Coordinator

Operations

TigerConnect’s training is very cut and dry, and it is very simple. Not a lot of training is needed...

May 2025
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Analyst/Coordinator

Product

With TigerConnect Clinical Collaboration Platform, if any person has a name change, then I have to...

May 2025
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Analyst/Coordinator

Product

In TigerConnect Clinical Collaboration Platform, I can't do a lot of the things that I need to do in...

May 2025
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(0)
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Analyst/Coordinator

Relationship

I get very regular and timely email communications from TigerConnect. TigerConnect isn’t necessarily...

May 2025
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Manager

Product

TigerConnect Clinical Collaboration Platform is pretty easy. It works well when we use it. If I need...

Apr 2025
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Manager

Product

The problem with TigerConnect Clinical Collaboration Platform is that we can't take orders on it....

Apr 2025
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(0)
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Manager

Operations

During the training, TigerConnect basically just said that we had to set up the system and could...

Apr 2025
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Manager

Product

TigerConnect Clinical Collaboration Platform is convenient if people use it, but not everybody uses...

Apr 2025
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Physician

Culture, Value

TigerConnect Clinical Collaboration Platform is easy. I would buy TigerConnect Clinical...

Apr 2025
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(0)
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Physician

Loyalty, Value

We have to definitely pay separately for TigerConnect Clinical Collaboration Platform. The reason we...

Apr 2025
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Physician

Loyalty

TigerConnect Clinical Collaboration Platform is not a part of our long-term plans. We used it...

Apr 2025
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CIO

Culture, Relationship

TigerConnect, as a company, is fine to work with. We don't have problems, so we don't interface with...

Apr 2025
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CIO

Loyalty, Product

TigerConnect Clinical Collaboration Platform is a product where we put it in, it works, and we don't...

Apr 2025
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(0)
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CIO

Culture, Value

The TigerConnect system is easy to use, intuitive, and configurable. It works. The interface is...

Apr 2025
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(0)
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VP/Other Executive

Product

I wish that the system had an easier way to send information outside of the Tiger tech systems....

Mar 2025
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(0)
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VP/Other Executive

Product

TigerConnect Clinical Collaboration Platform's biggest strength is its ease of use. The system is...

Mar 2025
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(0)
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VP/Other Executive

Culture, Relationship

TigerConnect is responsive. We are on a particular contract where they only have so many hours to...

Mar 2025
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(0)
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Director

Culture, Relationship

I haven't heard from TigerConnect in years, and we haven't really reached out. TigerConnect has kept...

Feb 2025
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(0)
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Director

Culture, Value

We are paying too much for a communication tool that doesn't talk to anything else. Our usage has...

Feb 2025
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(0)
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Director

Product

TigerConnect Clinical Collaboration Platform is a very straightforward product. It is super easy.

Feb 2025
||
(0)
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Director

Product

We are using the provider side and the patient engagement side of the platform, but we are not very...

Feb 2025
||
(0)
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COO

Product

We are having issues with the desktop application of TigerConnect Clinical Collaboration Platform...

Feb 2025
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(0)
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COO

Product, Value

TigerConnect Clinical Collaboration Platform is pretty intuitive. I would probably buy it again....

Feb 2025
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(0)
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COO

Relationship

TigerConnect can be challenging to connect with. We are supposed to have an account management...

Feb 2025
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(0)
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COO

Product

Once we know TigerConnect Clinical Collaboration Platform, it doesn't change very much. It is pretty...

Jan 2025
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(0)
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COO

Relationship

TigerConnect is one of our easiest vendors to work with. They are really good and responsive.

Jan 2025
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(0)
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COO

Operations, Product

Our TigerConnect scheduling platform is a little older; we have had it for a while. It is stable and...

Jan 2025
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(0)
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Manager

Operations

The go-live process was relatively easy. The initial training was very good. The training was...

Jan 2025
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(0)
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Manager

Relationship

There has not been any communication from TigerConnect about any new technology coming. They haven't...

Jan 2025
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(0)
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Manager

Loyalty

We were looking for a more automated solution and process. Doing the physician call schedule...

Jan 2025
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(0)
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Manager

Relationship

When I have had to reach out to the vendor's support people, they have been very helpful.

Jan 2025
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(0)
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Manager

Operations

When we were in the early stages after the go-live and realized the product didn't have the...

Jan 2025
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(0)
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Manager

Product

I like the fact that I can pull the application up on my phone and see who is on call. The doctors...

Jan 2025
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(0)
 Thank you  Helpful

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Manager

Culture, Loyalty, Product

Even after a while of using TigerConnect's system, we still struggle with the way the software...

Jan 2025
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(0)
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Manager

Culture, Value

The vendor is super easy to work with. There have not been any additional charges above our...

Jan 2025
||
(0)
 Thank you  Helpful

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Manager

Product

TigerConnect's system is very simple for what we use it for, and we don't face any challenges with...

Jan 2025
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(0)
 Thank you  Helpful

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Physician

Culture, Loyalty, Operations, Product

Our EHR has its own communication system. That is a separate app that we download. Our organization...

Jan 2025
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(0)
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Physician

Relationship

I have only had to call TigerConnect a couple of times about access issues and things like that, and...

Jan 2025
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(0)
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Physician

Product

We have used TigerConnect's secure texting option for years. Whenever a nurse needs to text me a...

Jan 2025
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(0)
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Physician

Operations

Users have to teach themselves to use TigerConnect Clinical Collaboration Platform. It isn't a hard...

Jan 2025
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(0)
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Physician

Relationship, Product

I don't think it would help if the system were interfaced because we just use the system as a way to...

Jan 2025
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(0)
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Analyst/Coordinator

Operations, Product

Getting the schedule into the system is clunky; that is the only criticism I have of TigerConnect...

Dec 2024
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(0)
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Analyst/Coordinator

Product

The solution does a good job of improving our communication between team members. My wish list...

Dec 2024
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(0)
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VP/Other Executive

Value

TigerConnect avoids charging for every little thing. They are very reasonable and appropriate, and I...

Oct 2024
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(0)
 Thank you  Helpful

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VP/Other Executive

Product

For care collaboration that happens between clinicians, if we are using the system purely as a...

Oct 2024
||
(0)
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VP/Other Executive

Loyalty

TigerConnect Clinical Collaboration Platform overall is not a bad product. It has great...

Oct 2024
||
(0)
 Thank you  Helpful

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Director

Operations

We didn't think about this at the front end when we implemented TigerConnect's system into our...

Sep 2024
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(0)
 Thank you  Helpful

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Director

Operations

TigerConnect’s team is incredible. They have personalized trainings and check-ins. When we were...

Sep 2024
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(0)
 Thank you  Helpful

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Director

Culture, Value

TigerConnect’s pricing is decent compared to what they are offering. There are a lot of back-end...

Sep 2024
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(0)
 Thank you  Helpful

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Director

Operations, Product

Some things in TigerConnect Clinical Collaboration Platform could be improved on the scheduling side...

Sep 2024
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(0)
 Thank you  Helpful

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Director

Operations, Product

TigerConnect Clinical Collaboration Platform is very user friendly. When I do trainings, my staff...

Sep 2024
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(0)
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Director

Value

We really enjoy TigerConnect Clinical Collaboration Platform. Before, we had a lot of hiccups in our...

Sep 2024
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(0)
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Director

Relationship, Operations

TigerConnect has partnered with really good staff members to be delegated in each specific area. So...

Sep 2024
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(0)
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Director

Product

I would like to see an improvement in representing smaller organizations with TigerConnect. The...

Sep 2024
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(0)
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Director

Product

I would tell someone looking at TigerConnect Clinical Collaboration Platform that if they are...

Sep 2024
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(0)
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