TigerConnect Clinical Collaboration Platform Commentary
Filtered view: (Ambulatory/Post-Acute Care)
Subject Expert
Paul Hess
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
I wish that the system had an easier way to send information outside of the Tiger tech systems....
Login or Create an Account to see details.
Product
TigerConnect Clinical Collaboration Platform's biggest strength is its ease of use. The system is...
Login or Create an Account to see details.
Culture, Relationship
TigerConnect is responsive. We are on a particular contract where they only have so many hours to...
Login or Create an Account to see details.
Culture, Relationship
I haven't heard from TigerConnect in years, and we haven't really reached out. TigerConnect has kept...
Login or Create an Account to see details.
Culture, Value
We are paying too much for a communication tool that doesn't talk to anything else. Our usage has...
Login or Create an Account to see details.
Product
TigerConnect Clinical Collaboration Platform is a very straightforward product. It is super easy.
Login or Create an Account to see details.
Product
We are using the provider side and the patient engagement side of the platform, but we are not very...
Login or Create an Account to see details.
Product
We are having issues with the desktop application of TigerConnect Clinical Collaboration Platform...
Login or Create an Account to see details.
Product, Value
TigerConnect Clinical Collaboration Platform is pretty intuitive. I would probably buy it again....
Login or Create an Account to see details.
Relationship
TigerConnect can be challenging to connect with. We are supposed to have an account management...
Login or Create an Account to see details.
Product
Once we know TigerConnect Clinical Collaboration Platform, it doesn't change very much. It is pretty...
Login or Create an Account to see details.
Relationship
TigerConnect is one of our easiest vendors to work with. They are really good and responsive.
Login or Create an Account to see details.
Operations, Product
Our TigerConnect scheduling platform is a little older; we have had it for a while. It is stable and...
Login or Create an Account to see details.
Operations
The go-live process was relatively easy. The initial training was very good. The training was...
Login or Create an Account to see details.
Relationship
There has not been any communication from TigerConnect about any new technology coming. They haven't...
Login or Create an Account to see details.
Loyalty
We were looking for a more automated solution and process. Doing the physician call schedule...
Login or Create an Account to see details.
Relationship
When I have had to reach out to the vendor's support people, they have been very helpful.
Login or Create an Account to see details.
Operations
When we were in the early stages after the go-live and realized the product didn't have the...
Login or Create an Account to see details.
Product
I like the fact that I can pull the application up on my phone and see who is on call. The doctors...
Login or Create an Account to see details.
Culture, Loyalty, Product
Even after a while of using TigerConnect's system, we still struggle with the way the software...
Login or Create an Account to see details.
Culture, Value
The vendor is super easy to work with. There have not been any additional charges above our...
Login or Create an Account to see details.
Product
TigerConnect's system is very simple for what we use it for, and we don't face any challenges with...
Login or Create an Account to see details.
Culture, Loyalty, Operations, Product
Our EHR has its own communication system. That is a separate app that we download. Our organization...
Login or Create an Account to see details.
Relationship
I have only had to call TigerConnect a couple of times about access issues and things like that, and...
Login or Create an Account to see details.
Product
We have used TigerConnect's secure texting option for years. Whenever a nurse needs to text me a...
Login or Create an Account to see details.
Operations
Users have to teach themselves to use TigerConnect Clinical Collaboration Platform. It isn't a hard...
Login or Create an Account to see details.
Relationship, Product
I don't think it would help if the system were interfaced because we just use the system as a way to...
Login or Create an Account to see details.
Operations, Product
Getting the schedule into the system is clunky; that is the only criticism I have of TigerConnect...
Login or Create an Account to see details.
Product
The solution does a good job of improving our communication between team members. My wish list...
Login or Create an Account to see details.
Value
TigerConnect avoids charging for every little thing. They are very reasonable and appropriate, and I...
Login or Create an Account to see details.
Product
For care collaboration that happens between clinicians, if we are using the system purely as a...
Login or Create an Account to see details.
Loyalty
TigerConnect Clinical Collaboration Platform overall is not a bad product. It has great...
Login or Create an Account to see details.
Operations
We didn't think about this at the front end when we implemented TigerConnect's system into our...
Login or Create an Account to see details.
Operations
TigerConnect’s team is incredible. They have personalized trainings and check-ins. When we were...
Login or Create an Account to see details.
Culture, Value
TigerConnect’s pricing is decent compared to what they are offering. There are a lot of back-end...
Login or Create an Account to see details.
Operations, Product
Some things in TigerConnect Clinical Collaboration Platform could be improved on the scheduling side...
Login or Create an Account to see details.
Operations, Product
TigerConnect Clinical Collaboration Platform is very user friendly. When I do trainings, my staff...
Login or Create an Account to see details.
Value
We really enjoy TigerConnect Clinical Collaboration Platform. Before, we had a lot of hiccups in our...
Login or Create an Account to see details.
Relationship, Operations
TigerConnect has partnered with really good staff members to be delegated in each specific area. So...
Login or Create an Account to see details.
Product
I would like to see an improvement in representing smaller organizations with TigerConnect. The...
Login or Create an Account to see details.
Product
I would tell someone looking at TigerConnect Clinical Collaboration Platform that if they are...
Login or Create an Account to see details.
Product
With TigerConnect Clinical Collaboration Platform, we text back and forth, and then, those messages...
Login or Create an Account to see details.
Product
TigerConnect Clinical Collaboration Platform allows us to collaborate without having to worry about...
Login or Create an Account to see details.
Product
TigerConnect Clinical Collaboration Platform is a pretty stable system, and we are actually at a...
Login or Create an Account to see details.
Loyalty
The reason why we went to TigerConnect years ago was that we had to have a way to send COVID-19 lab...
Login or Create an Account to see details.
Product
In TigerConnect Clinical Collaboration Platform, whenever we upload a file, we have to select each...
Login or Create an Account to see details.
Relationship
TigerConnect doesn't have a representative that communicates with me anymore. That died a while...
Login or Create an Account to see details.
Culture, Loyalty
I would tell someone looking at TigerConnect Clinical Collaboration Platform that depending on their...
Login or Create an Account to see details.
Relationship, Product
TigerConnect is keeping to the status quo. Things are good with them. We haven't had any problems or...
Login or Create an Account to see details.
Loyalty, Value
We have been exploring a bit. We might stop using TigerConnect's system. That would be a really big...
Login or Create an Account to see details.
Loyalty, Product
When calls come in from patients, our answering service will send messages to our on-call staff...
Login or Create an Account to see details.
Product
With the system, I can send a priority message, and the alert for that message will be really loud....
Login or Create an Account to see details.
Product
The system's biggest benefits are its ease of use and security. Its interface is nice. The system...
Login or Create an Account to see details.
Loyalty, Product
All of the system's messages are encrypted. There is a feature to delete messages after a period of...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I would improve the vendor's escalation process for messages. TigerConnect's system has some...
Login or Create an Account to see details.
Product
I would like to have a more efficient way of extracting data. The vendor could provide an interface...
Login or Create an Account to see details.
Product
The product is easy to use for anyone who needs to log in, click around, and send messages.
Login or Create an Account to see details.
Featured Report
Preferences