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TigerConnect Clinical Collaboration Platform Commentary
Filtered view: (Ambulatory)

Subject Expert
Jeffrey Allan
Associate Engagement Partner
KLAS Associate Engagement Partner - Jeffrey Allan
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Physician

TigerConnect Clinical Collaboration Platform is still very reasonably priced on a per-user basis....

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Physician

With TigerConnect, I don't necessarily feel like there's much of a relationship. I feel like I'm...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

TigerConnect Clinical Collaboration Platform is great for HIPAA-compliant texting back and forth....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The solution has a few clunky pieces, but nothing major. It’s a little clunky in a couple of ways,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The standup for users is pretty simple. Depending on their level of integration, they will obviously...

Comment Tone Positive
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Director

TigerConnect has been very responsive. When we have support issues or questions, the TigerConnect...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I'd like to see a bit more enhancement in the grouping and messaging. Sometimes it's maybe not...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Barring its cost, TigerConnect Clinical Collaboration Platform is intuitive and easy to use. It...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

Support is probably TigerConnect’s weakest area. Sometimes we have issues with accounts not getting...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

TigerConnect has generally been open to communicating with us as much as we have been open to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

TigerConnect Clinical Collaboration Platform is a simple solution that functions as designed. The...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

TigerConnect does things differently from other vendors. They will tell us what they now have...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

TigerConnect does everything we need them to. There is just no integration, which would be great to...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

I have zero complaints about TigerConnect partnering with us. They are great in that regard.

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

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Manager

I do not know anything about TigerConnect's road map. As far as I know, they haven't put out any new...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

TigerConnect Clinical Collaboration Platform is fairly priced. It's a little bit more than we paid...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

TigerConnect Clinical Collaboration Platform doesn't meet all of our needs. We would like to have a...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

We like that TigerConnect Clinical Collaboration Platform is secure, and it's easy to use for communication....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

TigerConnect provided a few webinars, but they could have more in-depth training in terms of full...

Comment Tone Negative
Pillars Loyalty, Operations
Evaluation Unrated

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Manager

We didn't get any training on TigerConnect's system, but I don't know whether training was even...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

We haven't really had any issues with TigerConnect's product, but we have limited use, so we're not...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The primary reason we're using TigerConnect's system is HIPAA, so we use the system for its security...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CIO

Lately, we’ve had some issues with messages not being in sync across devices in TigerConnect...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CIO

TigerConnect Clinical Collaboration Platform has a lot of functionality we don’t use, but it is a...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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COO

TigerConnect is an okay partner. They are just reluctant to move forward with a lot of the features...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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COO

If we are part of a lot of groups in TigerConnect's system, the load time of the screen is quite...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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COO

I would strongly consider buying TigerConnect's system again, but I would have to reevaluate. We...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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