TigerConnect Clinical Collaboration Platform Commentary
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Paul Hess
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User Commentary

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VP/Other Executive

Relationship, Product

TigerConnect is keeping to the status quo. Things are good with them. We haven't had any problems or...

Apr 2024
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VP/Other Executive

Loyalty, Value

We have been exploring a bit. We might stop using TigerConnect's system. That would be a really big...

Apr 2024
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VP/Other Executive

Loyalty, Product

When calls come in from patients, our answering service will send messages to our on-call staff...

Apr 2024
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VP/Other Executive

Product

With the system, I can send a priority message, and the alert for that message will be really loud....

Apr 2024
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CIO

Product

The system's biggest benefits are its ease of use and security. Its interface is nice. The system...

Mar 2024
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CIO

Loyalty, Product

All of the system's messages are encrypted. There is a feature to delete messages after a period of...

Mar 2024
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CIO

Loyalty, Relationship, Product

I would improve the vendor's escalation process for messages. TigerConnect's system has some...

Mar 2024
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CIO

Product

I would like to have a more efficient way of extracting data. The vendor could provide an interface...

Mar 2024
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Director

Product

The product is easy to use for anyone who needs to log in, click around, and send messages.

Mar 2024
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CIO

Product

Without TigerConnect Clinical Collaboration Platform, we would have a big challenge. We need an easy...

Mar 2024
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CIO

Product, Value

TigerConnect Clinical Collaboration Platform solves massive problems. It saves lives. It is amazing....

Mar 2024
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Manager

Product

TigerConnect Clinical Collaboration Platform is HIPAA compliant, so all the providers and their end...

Mar 2024
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Manager

Product

It would be great if TigerConnect Clinical Collaboration Platform had an interface with an EMR so...

Mar 2024
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Director

Loyalty, Product, Value

Before we had TigerConnect's system, we used Google Hangouts. I prefer TigerConnect's system because...

Feb 2024
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Director

Product

When we signed up for the system, we loved the idea of being able to access and use the system's...

Feb 2024
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Director

Culture, Value

The vendor charges per user. If we want to add additional features, there is a fee for each...

Feb 2024
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Director

Loyalty

TigerConnect's system is one of the only systems we have that is still essentially the same as it...

Feb 2024
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Director

Culture, Relationship

We get emails when TigerConnect is going to be closed or when they will be doing an upgrade. The...

Feb 2024
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Director

Product

The messages within TigerConnect's system are dark. They are bolded until I look at them. But if I...

Feb 2024
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Director

Culture, Value

I would not purchase TigerConnect's product again if the decision were mine. We get the same canned...

Feb 2024
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Director

Operations

The whole training piece is not really there with TigerConnect. We get something that says we can...

Feb 2024
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Director

Operations, Product

TigerConnect's product is really easy to install and start working with because it works a lot like...

Feb 2024
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Director

Relationship, Operations

TigerConnect could do better at understanding what we need and actually doing it instead of us...

Feb 2024
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Director

Relationship, Product

If an organization doesn't need to find their old messages again very easily or if their people...

Feb 2024
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Director

Culture, Product

We have no issues with TigerConnect’s upgrades. The product works exactly as the vendor says it...

Jan 2024
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VP/Other Executive

Product

The system's biggest strengths are its ease of use and uptime. The system is very stable. We use it...

Jan 2024
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VP/Other Executive

Relationship, Product

The biggest thing TigerConnect could do to improve our experience would be to lock down the ability...

Jan 2024
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VP/Other Executive

Relationship

The only people from TigerConnect who we work with are our support person and our salesperson. Those...

Jan 2024
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VP/Other Executive

Relationship

We are not really having a lot of challenges using TigerConnect's system. We use it for secure...

Jan 2024
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VP/Other Executive

Product

TigerConnect could improve their reporting. There are some pretty simple reports that I can't get....

Jan 2024
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Director

Operations, Product

The product gives our people the means to communicate with each other. It doesn't have any...

Dec 2023
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Director

Product

We would buy the product again. We don't just use the system during the workday for confidential...

Dec 2023
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Director

Culture, Value

We have no issues with the vendor's charges. We would definitely recommend the product.

Dec 2023
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VP/Other Executive

Operations, Product

One thing I didn't like about TigerConnect's solution is that we couldn't send things in bulk. If we...

Aug 2023
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VP/Other Executive

Culture

During our first year of using TigerConnect's solution, we reached out to the salesperson and never...

Aug 2023
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VP/Other Executive

Loyalty

TigerConnect has been pretty good. They offered us the ability to send things through secure text...

Aug 2023
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VP/Other Executive

Product

TigerConnect's system is super easy to use. In many ways, it mirrors the texting process of a...

Jun 2023
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VP/Other Executive

Product

We use TigerConnect's platform every day, all day long, and in lots of different ways. However, we...

Jun 2023
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VP/Other Executive

Product, Value

We have to be careful to make sure that we don't inundate ourselves with the product. We need to...

Jun 2023
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VP/Other Executive

Culture, Product

TigerConnect's system isn't interoperable with the systems that we use. If someone were to send me...

Jun 2023
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Manager

Relationship

TigerConnect is always there if we need them, and if anything comes up, they share it with us.

Jun 2023
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Manager

Product

TigerConnect Clinical Collaboration Platform has done great, and we all love it. We can communicate...

Jun 2023
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