TimeDoc Health Virtual Care Management Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Product, Value
I love TimeDoc Health. When we got involved with them, the way they set up their billing met our...
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Product, Value
When chronic care management came into play, a lot of people thought they could do it themselves,...
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Product, Value
We cannot get cost information from Medicare to show that the patients who receive chronic care...
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Relationship
The times that we have had issues with TimeDoc Health have been because we have gotten into a...
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Value
One thing that is helpful for us is the fact that TimeDoc Health is good at enrollment with chronic...
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Product
On one of their reports, TimeDoc Health doesn't include the number of minutes that somebody already...
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Operations, Product
I don’t have a problem because TimeDoc Health Virtual Care Management is up and running. When new...
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Loyalty, Value
We have found TimeDoc Health Virtual Care Management to be a great product all the way around. It is...
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Product
The more we have used this solution, the more we have noticed it can be a bit clunky sometimes, and...
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Value
The charges that we have gotten are pretty expensive. I think that the vendor made comments when we...
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Relationship
The account manager that we have worked with is great, and we really like them. We meet with them...
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Relationship, Product
We had an issue with the care plan. That was a big thing that was really disappointing for me. I...
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Relationship
We have had a lot of confusion with the solution. That has kind of decreased now that we are more...
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Product
TimeDoc Health could work on streamlining the workflows in TimeDoc Health Virtual Care Management....
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Product
TimeDoc Health Virtual Care Management is pretty easy to utilize and navigate for the most part. It...
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Relationship
I have never seen any new technology from TimeDoc Health. There has also been a lack of...
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Product
Some of the other solutions that we utilize don't typically provide a lot of data, but I do get...
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Product
I would like it to be easier to find data in the solution. For example, I kind of have to dig a bit...
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Culture, Value
When we signed on initially with TimeDoc Health, we were told that we were only going to be charged...
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Product
The interoperability with TimeDoc Health Virtual Care Management and our EHR is very good. Being...
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Culture, Relationship, Product
There were additional service codes that we were not prepared to be billed for, so I have less than...
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Operations
We need more communication from TimeDoc Health on training. I can work around their tools, and I...
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Product
Knowing how much I know about working within TimeDoc Health Virtual Care Management, when I'm in my...
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Product
TimeDoc Health Virtual Care Management needs more sophisticated reporting.
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Relationship
TimeDoc Health does have a support system, but it is patient or device related. They do not have a...
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Relationship, Product
I like the concept of using healthcare extenders to do wrap-around chronic care management services...
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Commentary Summary
Comment Type Breakout