TimeDoc Health Virtual Care Management Commentary
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Schafer Jackson
Research Director
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User Commentary

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CMO

Product

I would like to see more reporting from the product. I can usually get any report that I request,...

Feb 2024
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(0)
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CMO

Product

We would like to see a full integration for the vital signs in TimeDoc Health Virtual Care...

Feb 2024
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CMO

Relationship

I would tell a friend that TimeDoc Health is very organized and responsive to our needs. They have...

Feb 2024
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Analyst/Coordinator

Product

TimeDoc Health’s biggest strengths are integration with our EMR and the remote access that is...

Dec 2023
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Analyst/Coordinator

Relationship

TimeDoc Health has a good understanding and handle on the RPM world, and they are trying to...

Dec 2023
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Analyst/Coordinator

Relationship

I feel like TimeDoc Health’s longstanding customers get forgotten a little. We have been with the...

Dec 2023
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Analyst/Coordinator

Operations

If TimeDoc Health could put more focus on training on the software, that would be helpful,...

Dec 2023
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Manager

Operations, Product

Some of our staff members don’t find TimeDoc Health Virtual Care Management that easy. But I think...

Nov 2023
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Manager

Relationship

I mostly just pick the phone up and call our direct person at TimeDoc Health. There might be times...

Nov 2023
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(0)
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Manager

Product, Value

With TimeDoc Health Virtual Care Management, our patients are more compliant with their medication...

Nov 2023
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(0)
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Manager

Loyalty, Product

I find TimeDoc Health Virtual Care Management really easy to use. And with the revenue cycle, we...

Nov 2023
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(0)
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Manager

Relationship, Product

TimeDoc Health has a lot of staff changes that create a bit of chaos for us, but that is about our...

Nov 2023
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Manager

Operations

TimeDoc Health is willing to do whatever training my staff needs to have done. And if our staff is...

Nov 2023
||
(0)
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Director

Product

TimeDoc Health's system isn't perfect. We have to do a lot more work on our side than we thought we...

Nov 2023
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Director

Product

We have a loaner device program through TimeDoc Health. The remote monitoring devices are cellular,...

Nov 2023
||
(0)
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Director

Relationship, Product

TimeDoc Health does chronic care management, which is really just communication between the patient...

Nov 2023
||
(0)
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Director

Loyalty, Product

The technology that TimeDoc Health has is great, but the devices they recommend and the reliability...

Nov 2023
||
(0)
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Analyst/Coordinator

Culture, Value

TimeDoc Health hasn't been as transparent with their charges as they could have been. I would tell...

Oct 2023
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(0)
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Analyst/Coordinator

Operations

The vendor could have done a better job of teaching us how to operate the system. That process...

Oct 2023
||
(0)
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Analyst/Coordinator

Product, Value

One outcome we have seen from the product is that when patients have high blood pressure, we are...

Oct 2023
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(0)
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Nurse

Loyalty

We used to have monitoring devices we didn't need anymore deactivated through TimeDoc Health....

Oct 2023
||
(0)
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Nurse

Relationship

The vendor has had some turnover, so we have gone through a few different representatives. Support...

Oct 2023
||
(0)
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Nurse

Product

Integration with our EMR is the only new thing that we have been trying to work on with TimeDoc...

Oct 2023
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(0)
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Nurse

Product, Value

The vendor’s remote monitoring system is a great program; we have seen a lot of success with it. One...

Oct 2023
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Manager

Relationship

TimeDoc Health doesn’t keep their promises. There as a lot of issues that have blown up one of our...

Jul 2023
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(0)
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Manager

Relationship, Operations

I have done support for the product, but the support usually comes from our representative. I email...

Jul 2023
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(0)
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Manager

Operations, Product

We have had a lot of rollout issues with the product. We have had the product for a while, but it is...

Jul 2023
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(0)
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Director

Product

For the end users that like to point and click, TimeDoc Health's system is very easy. For users who...

May 2023
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Director

Product

TimeDoc Health just made a new functionality in the system that allows the users to deactivate...

May 2023
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(0)
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Director

Product

It would be nice if we could unlock the product's data in a way that doesn't impact one patient at a...

May 2023
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(0)
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Director

Relationship, Product

We have been experiencing some growing pains with the product, and the stability in the platform has...

May 2023
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(0)
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Physician

Product, Product

The vendor’s website application appears to have a feature where patients can look at things...

Apr 2023
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(0)
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Physician

Product, Product, Value, Value

Getting the very limited device to function is easy, and we have no problems. The results are...

Apr 2023
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(0)
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Physician

Operations, Operations

The vendor ran into problems with the timing of the integration and the start date. It was supposed...

Apr 2023
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(0)
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Physician

Loyalty, Loyalty

The devices will be almost useless to patients after they graduate from the program because there is...

Apr 2023
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CMO

Relationship, Product

We have protocols in place. That was something the vendor had experience with. TimeDoc Health came...

Mar 2023
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(0)
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CMO

Loyalty

We are looking to improve blood pressure control in patients with hypertension. The product monitors...

Mar 2023
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CMO

Value

We get devices through TimeDoc Health as well. Their portal is only compatible with certain devices....

Mar 2023
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CMO

Relationship

We didn’t have a lot of engagement with the vendor at the beginning of our relationship, but we...

Mar 2023
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(0)
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CMO

Relationship

We have been working with the vendor on our chronic care management program and our RPM program,...

Mar 2023
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(0)
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CMO

Product

We use the TimeDoc Health portal to track our patients. That is where we document all of the notes...

Mar 2023
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(0)
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VP/Other Executive

Loyalty

We decided to go with TimeDoc Health's product because of its user friendliness.

Mar 2023
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(0)
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