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ClearIQ Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
We have had a great working relationship with TransUnion Healthcare. There are things that we have...
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Manager
TransUnion Healthcare should look at other websites to see how they can improve their own website to...
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Manager
ClearIQ’s end product is very clean and easy to understand. Also, the estimator letters are very...
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Manager
Once we enter the information on our end into ClearIQ, there is no way to interrupt it if we make a...
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Manager
We use ClearIQ's estimation tool. We have an eligibility interface tied to that. We don't use the...
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Manager
It is very difficult to do inpatient estimates in ClearIQ. We have to use the DRG, but we don't have...
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Manager
If a code is valid but hasn't been billed, ClearIQ can't pull an estimate for it. We have suggested...
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Manager
We don't want our users to reach out to TransUnion Healthcare's support. We want our users to reach...
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Manager
We have contracts that come up pretty frequently in ClearIQ that are not actually terminated...
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Manager
We aren't using ClearIQ for any kind of workflow or anything like that. The vendor doesn't really...
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Manager
ClearIQ is a good product. We like it. I have recommended it to several other organizations many times....
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Manager
We are looking at using ClearIQ for a couple of our service lines. We have been working on that for...
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Manager
TransUnion Healthcare has been a very good partner for us. They are very engaged. Their executives...
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Manager
We have good contracts with the vendor. They are really good at doing flat-rate contracts instead of...
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Manager
ClearIQ works but isn't perfect. Whenever we bring something to the vendor's attention, they do that...
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Manager
For the most part, ClearIQ works well, but the information isn't always accurate, and we aren't able...
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Manager
Overall, ClearIQ is a pretty user-friendly system. In general, the tool is really easy and...
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Manager
We have a regular meeting with TransUnion Healthcare just to touch base to see whether there are any...
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Manager
In terms of the ease of use with TransUnion Healthcare, the amount of CPT codes is a challenge.
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Analyst/Coordinator
We are merging with another company, so we are being forced to migrate to the tool the other company...
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Analyst/Coordinator
TransUnion Healthcare has a lot of good products that we are not using, so saying whether the vendor...
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Analyst/Coordinator
If we could change a little more in the tool to make it more user friendly, that would be nice. One...
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Director
Things didn’t really change with TransUnion Healthcare through COVID-19. We didn’t have any system...
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Director
TransUnion Healthcare is part of our long-term plans because I can’t find anyone that has anything better....
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Director
TransUnion Healthcare just switched up my customer service team again, but I don’t ask a lot of that...
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Director
I have been able to budget TransUnion Healthcare's invoices, and I don’t think I have ever been...
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Director
Part of me wishes we would go back to using TransUnion Healthcare's credit checking numbers, but we...
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VP/Other Executive
We have made a lot of headway with the product. A lot of that has to do with getting granular in the...
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VP/Other Executive
When COVID-19 hit, TransUnion Healthcare offered to help us, but we didn't accept it. We didn't need...
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VP/Other Executive
I don't see a lot of development in the product. When we break things down to the granular level, we...
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