TruBridge Extended Business Office Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Services
Some people work really hard for TruBridge; they are really good. But even TruBridge’s upper...
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Operations, Services
The TruBridge system itself is good; how we manage the system is the challenge. The onshore billing...
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Relationship, Operations, Value
The feeling that we get is that we work for TruBridge; they don't work for us. We need to charge the...
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Operations, Services, Value
Over the last several years, TruBridge has outsourced some stuff that we have been having to deal...
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Operations
TruBridge has a contract with a vendor whose system is not working. We have no control over that....
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Loyalty, Operations, Services
TruBridge is going in the right direction with their business. And they will have the resources to...
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Loyalty, Operations
TruBridge's service has to have modifications to it depending on what the client really needs. I’m...
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Loyalty, Relationship, Operations, Services
I go back with TruBridge for many years. When I started with them, they were run like a mom-and-pop...
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Relationship, Operations, Services, Value
TruBridge's offshore resources call me from India. We have multiple recurring calls, and then we...
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Loyalty, Relationship, Operations
The firm is working on patient registration to make it better. Patients will give us a rubber band...
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Relationship
When we had to ask for TruBridge’s higher level of management, our experience wasn’t great. The firm...
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Relationship
Knowledge is one of TruBridge’s strengths. They are experts, and they are very willing to help and...
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Value
Getting value from TruBridge is all about having the ability to collect, and our A/R days are below...
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Relationship
I have worked with the same people at TruBridge for years, and they are very knowledgeable and have...
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