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TruBridge Patient Management Commentary
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Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
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User Commentary

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Director

Loyalty, Product

With TruBridge Claims Management, users can search by claim and see the remits right away. With...

May 2025
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(0)
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Director

Product, Value

TruBridge Patient Management automatically drops claims into TruBridge Claims Management. When we...

May 2025
||
(0)
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CFO

Relationship, Operations

When it comes to the vendor’s technology road map, TruBridge sends out an email. It is just a very...

Feb 2025
||
(0)
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CFO

Loyalty

The product fits our organization, but whether the product is part of our long-term plans depends. I...

Feb 2025
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CFO

Operations

We are working on one project, and it doesn't seem like the vendor has the functionality for...

Feb 2025
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(0)
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CFO

Product, Value

Sometimes I can create places where the system fails, so there are some nuances where I can actually...

Feb 2025
||
(0)
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CFO

Value

TruBridge Patient Management is one of those programs where we definitely get what we pay for. I...

Feb 2025
||
(0)
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CFO

Relationship

The customer service from TruBridge has been really good. It stands out the most. TruBridge is a...

Feb 2025
||
(0)
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CFO

Operations, Product

The product is a great program, but it doesn't have the dashboard capabilities that other systems...

Feb 2025
||
(0)
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Director

Relationship

One thing I like about TruBridge is easy accessibility. If we have a question regarding the system,...

Feb 2025
||
(0)
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Director

Product

TruBridge Patient Management is so easy to navigate the more and more someone gets into it, and we...

Feb 2025
||
(0)
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Director

Relationship, Operations

TruBridge's regional meetings are actually attended by their executives. That is nice, and I thought...

Feb 2025
||
(0)
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Director

Loyalty, Product

In TruBridge Patient Management, I don't have to look for my chart to document my vital signs or...

Feb 2025
||
(0)
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Director

Loyalty

Eventually, TruBridge Patient Management is going to connect to our EHR, and then we will be able to...

Feb 2025
||
(0)
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Director

Loyalty, Product

TruBridge Patient Management doesn't talk with many of our outside vendors, external solutions, or...

Feb 2025
||
(0)
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Director

Product

It is very difficult to get information out of TruBridge's system. It is almost impossible for us to...

Feb 2025
||
(0)
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Analyst/Coordinator

Product

There are parts of TruBridge Patient Management that are still being developed, so users have to be...

Feb 2025
||
(0)
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Analyst/Coordinator

Operations, Product

If someone is looking at the clinical workflow in TruBridge Patient Management, it doesn’t prompt...

Feb 2025
||
(0)
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Analyst/Coordinator

Relationship, Product

Sometimes TruBridge will get some hospitals on a new patch or update, and they find out some issues...

Feb 2025
||
(0)
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Analyst/Coordinator

Value

There are things that do have costs with TruBridge, and a lot of them are third-party costs. We get...

Feb 2025
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

I don't like the direction the TruBridge leadership has gone in the last couple of years, and I...

Feb 2025
||
(0)
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Director

Product

Pretty much everything in TruBridge Patient Management needs to be improved. The process of creating...

Feb 2025
||
(0)
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CFO

Loyalty, Product

The financial piece is highly disconnected, and that is one of the biggest challenges. It integrates...

Jan 2025
||
(0)
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CFO

Product

TruBridge is doing well. Their program for accounts receivable called Thrive UX integrates with...

Jan 2025
||
(0)
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Director

Operations

TruBridge could have an earlier onboarding for the things that are mandated. They have been really...

Nov 2024
||
(0)
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Director

Product

TruBridge Patient Management has lots of capabilities for the end user. It is easy to train on, and...

Nov 2024
||
(0)
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Manager

Relationship

TruBridge's support people are actually not bad, but I'm on them frequently. I can reach out to my...

Oct 2024
||
(0)
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Manager

Loyalty, Product

I wouldn't recommend TruBridge's system. The biggest thing is it is old school; there are a lot of...

Oct 2024
||
(0)
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Manager

Relationship, Value

TruBridge is not meeting their goals. The product is a work in progress. TruBridge is trying, but...

Oct 2024
||
(0)
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Manager

Operations

TruBridge needs to streamline their training. Setting up a new user in TruBridge's system is not...

Oct 2024
||
(0)
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Director

Operations

For a customer considering TruBridge Patient Management, I hope their implementation goes better...

Aug 2024
||
(0)
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Director

Product

TruBridge Patient Management is easy to work in. It has a bigger screen and is more legible than our...

Aug 2024
||
(0)
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Director

Loyalty, Product

I wouldn’t buy Trubridge Patient Management again because, with how the statements work in the...

Aug 2024
||
(0)
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