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TruBridge Patient Management Commentary
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Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
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Commentary Summary

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User Commentary

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Manager

Value

TruBridge charges an extra cost for any interfaces we need.

Aug 2025
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(0)
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Manager

Relationship

We have to call TruBridge all the time. TruBridge Patient Management was down recently, and I had to...

Aug 2025
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(0)
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Manager

Loyalty

I would like to move away from TruBridge Patient Management, but I don't think that is going to...

Aug 2025
||
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Manager

Relationship, Product

TruBridge keeps pushing new things out, and we keep struggling with them. They are always trying to...

Aug 2025
||
(0)
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Director

Relationship

When we put tickets or situations in, I feel like they are getting routed to the appropriate staff,...

Aug 2025
||
(0)
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Director

Product

The ease of use for the solution is getting better. TruBridge is trying to work on getting us all on...

Aug 2025
||
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Director

Loyalty, Product

With TruBridge Claims Management, users can search by claim and see the remits right away. With...

May 2025
||
(0)
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Director

Product, Value

TruBridge Patient Management automatically drops claims into TruBridge Claims Management. When we...

May 2025
||
(0)
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CFO

Relationship, Operations

When it comes to the vendor’s technology road map, TruBridge sends out an email. It is just a very...

Feb 2025
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CFO

Loyalty

The product fits our organization, but whether the product is part of our long-term plans depends. I...

Feb 2025
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CFO

Operations

We are working on one project, and it doesn't seem like the vendor has the functionality for...

Feb 2025
||
(0)
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CFO

Product, Value

Sometimes I can create places where the system fails, so there are some nuances where I can actually...

Feb 2025
||
(0)
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CFO

Value

TruBridge Patient Management is one of those programs where we definitely get what we pay for. I...

Feb 2025
||
(0)
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CFO

Relationship

The customer service from TruBridge has been really good. It stands out the most. TruBridge is a...

Feb 2025
||
(0)
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CFO

Operations, Product

The product is a great program, but it doesn't have the dashboard capabilities that other systems...

Feb 2025
||
(0)
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Director

Relationship

One thing I like about TruBridge is easy accessibility. If we have a question regarding the system,...

Feb 2025
||
(0)
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Director

Product

TruBridge Patient Management is so easy to navigate the more and more someone gets into it, and we...

Feb 2025
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