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TruBridge Patient Management Commentary
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Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Manager

With TruBridge, there are just more back-end costs. We have to spend thousands of dollars to create...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

I'm in IT, and I'm always fixing things. TruBridge will respond and say that they want to help, but...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

TruBridge Patient Management is bad. It's just not very feasible. We've been on the first step for...

Comment Tone Negative
Pillars Loyalty, Product, Value
Evaluation Unrated

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Director

TruBridge has some updates, but there's no real training. The vendor releases notes, and they are...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

TruBridge lets us know the pricing up front, and anything that's added on is broken down into how...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Director

In TruBridge Patient Management, when we're registering a patient, I want the system to tell me the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

In TruBridge Patient Management, there's a demographics function, and I can tag patients who have...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

TruBridge charges an extra cost for any interfaces we need.

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

We have to call TruBridge all the time. TruBridge Patient Management was down recently, and I had to...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I would like to move away from TruBridge Patient Management, but I don't think that is going to...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

TruBridge keeps pushing new things out, and we keep struggling with them. They are always trying to...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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