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TruBridge Patient Management Commentary
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Subject Expert
Coray Tate
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
With TruBridge, there are just more back-end costs. We have to spend thousands of dollars to create...
I'm in IT, and I'm always fixing things. TruBridge will respond and say that they want to help, but...
TruBridge Patient Management is bad. It's just not very feasible. We've been on the first step for...
TruBridge has some updates, but there's no real training. The vendor releases notes, and they are...
TruBridge lets us know the pricing up front, and anything that's added on is broken down into how...
In TruBridge Patient Management, when we're registering a patient, I want the system to tell me the...
In TruBridge Patient Management, there's a demographics function, and I can tag patients who have...
Commentary Summary
Comment Type Breakout