Small-Hospital Patient Accounting 2023
07 March 23
| Alex McIntosh and Coray Tate
Small hospitals are changing their EMRs and patient accounting systems at a greater rate than that of their large-hospital counterparts. Most market selection energy is going to Oracle Health (Cerner), MEDITECH, and Epic; small hospitals also use other vendors like athenahealth, CPSI, and MEDHOST. While many vendors offer viable clinical systems, there are significant differences across the customer experience with patient accounting that should not be overlooked by small hospitals. To help these organizations make more informed decisions, this report examines feedback from small hospitals (≥250 beds) about their patient accounting solutions.
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CFO
Relationship, Operations
When it comes to the vendor’s technology road map, TruBridge sends out...
CFO
Loyalty
The product fits our organization, but whether the product is part of...
CFO
Operations
We are working on one project, and it doesn't seem like the vendor has...
CFO
Product, Value
Sometimes I can create places where the system fails, so there are...
CFO
Value
TruBridge Patient Management is one of those programs where we...
CFO
Relationship
The customer service from TruBridge has been really good. It stands...
CFO
Operations, Product
The product is a great program, but it doesn't have the dashboard...
Director
Relationship
One thing I like about TruBridge is easy accessibility. If we have a...
Director
Product
TruBridge Patient Management is so easy to navigate the more and more...
Director
Relationship, Operations
TruBridge's regional meetings are actually attended by their...