Small-Hospital Patient Accounting 2023
07 March 23
| Alex McIntosh and Coray Tate
Small hospitals are changing their EMRs and patient accounting systems at a greater rate than that of their large-hospital counterparts. Most market selection energy is going to Oracle Health (Cerner), MEDITECH, and Epic; small hospitals also use other vendors like athenahealth, CPSI, and MEDHOST. While many vendors offer viable clinical systems, there are significant differences across the customer experience with patient accounting that should not be overlooked by small hospitals. To help these organizations make more informed decisions, this report examines feedback from small hospitals (≥250 beds) about their patient accounting solutions.
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Director
Relationship
When we put tickets or situations in, I feel like they are getting...
Director
Product
The ease of use for the solution is getting better. TruBridge is...
Director
Loyalty, Product
With TruBridge Claims Management, users can search by claim and see...
Director
Product, Value
TruBridge Patient Management automatically drops claims into TruBridge...
CFO
Relationship, Operations
When it comes to the vendor’s technology road map, TruBridge sends out...
CFO
Loyalty
The product fits our organization, but whether the product is part of...
CFO
Operations
We are working on one project, and it doesn't seem like the vendor has...
CFO
Product, Value
Sometimes I can create places where the system fails, so there are...
CFO
Value
TruBridge Patient Management is one of those programs where we...
CFO
Relationship
The customer service from TruBridge has been really good. It stands...