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Veradigm Revenue Cycle Management Commentary
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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Ambulatory Revenue Cycle Management Services 2024: Organizations’ Increasing Need for Meaningful Partnerships
Ambulatory Revenue Cycle Management Services 2024:
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February 2024
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Commentary Summary

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User Commentary

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VP/Other Executive

Relationship

We use the firm mostly for staff augmentation to catch up on aged receivables. The staff is highly knowledgeable....

Mar 2024
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CFO

Relationship

Veradigm is incredibly reactive. If we have a large-dollar outsourced firm, we expect them to be...

Mar 2024
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CFO

Value

Most of the fees are based on collection dollars. Anything beyond that is ticky-tacky. For every...

Mar 2024
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CFO

Services

We get decent reporting as part of the package, and that is nice. We get better reporting than a lot...

Mar 2024
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CFO

Loyalty

We are in the process of leaving Veradigm because not a lot of pieces are going well. The firm's...

Mar 2024
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Manager

Relationship, Services

Veradigm has key players who work at a great pace. They are also committed to bringing in the most...

Nov 2023
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Manager

Relationship, Operations

There is definitely always room for growth. I am very familiar with the team that works on our...

Nov 2023
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Manager

Relationship

I feel like people from Veradigm at a certain level are very involved, but some high-level people...

Nov 2023
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Manager

Relationship

We have an account representative that we meet with regularly. We have a dashboard with our key...

Nov 2023
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Manager

Relationship, Operations

The firm has recently offered us a new thing for clean claims, but I haven’t seen anything in place...

Nov 2023
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Manager

Relationship, Operations

I wish the firm brought things to our attention instead of us bringing things to their attention. I...

Nov 2023
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VP/Other Executive

Value

The firm charged us a flat rate on our collections, whether they collected or we collected. Most of...

Nov 2023
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VP/Other Executive

Relationship

We had one person from the firm who was very good and very honest, but they were the only one I...

Nov 2023
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VP/Other Executive

Relationship, Operations

We had a lack of follow-through from the firm. When issues were discovered, we asked the firm...

Nov 2023
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