Risk Adjustment Analytics Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
KLAS VP VBC, Payer, and CORE - Bradley Hunter
 
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User Commentary

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VP/Other Executive

Product, Value

I would not buy the product again. It is way too expensive. It is rigid and unable to accommodate...

Feb 2024
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VP/Other Executive

Operations

Veradigm’s training is pretty good, and they have good call support.

Feb 2024
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VP/Other Executive

Product

Risk Adjustment Analytics is meant to be a comprehensive solution that covers all areas of...

Feb 2024
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Director

Product

Risk Adjustment Analytics does what we expect it to do, so it is reliable. It performs the...

Jan 2024
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Director

Relationship

The vendor's account management team members are always willing to help. They are proactive, but we...

Jan 2024
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Director

Operations, Product

Unless someone is a risk adjustment expert, using the system for submissions and understanding how...

Jan 2024
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Director

Operations

The initial training that we received from Veradigm was very good, but the ongoing training we have...

Jan 2024
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Director

Relationship

We would like Veradigm to provide more expert advice and guidance than they are willing to. They are...

Jan 2024
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Director

Relationship, Operations

There are some very helpful capabilities on the vendor's road map that the vendor hasn't delivered,...

Jan 2024
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Director

Culture, Relationship, Value

On the risk adjustment side, we have been really happy with Veradigm. They have been very amenable...

Jan 2024
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Director

Value

Veradigm has a great submission tool, but that tool has been overpriced for years. We have partnered...

Jan 2024
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Director

Operations

Our relationship with Veradigm has been great, but the vendor doesn't have a playground during...

Jan 2024
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Director

Relationship, Product

We don't have connectivity between Veradigm's system and our other partners' systems. Part of that...

Jan 2024
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Director

Relationship, Product

I don't know that Veradigm comes out with new things very often.

Jan 2024
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Director

Relationship

I am happy with our ongoing relationship with Veradigm. We have an amazing support system from them....

Jan 2024
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Director

Loyalty

The vendor's software is always on sale. If someone is getting outrageous RFP bids from Veradigm, I...

Jan 2024
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Director

Value

Our risk adjustment retro program has had a significant ROI since we went with Veradigm. We probably...

Jan 2024
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Manager

Product

Veradigm provides us with diagnosis codes that we probably should have that we don't have. We use...

Aug 2023
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Manager

Relationship, Product

Veradigm's system has done everything we have wanted it to. The system provides analytics, and...

Aug 2023
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Manager

Relationship, Value

I don't have a problem with any of Veradigm’s features, anything that they add, or anything that...

Aug 2023
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Director

Relationship, Value

Veradigm is good at listening to enhancements we would like to have, and they have given us special...

Apr 2023
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Director

Relationship

Veradigm keeps their promises, but that has not always been true. There was a little blip, and the...

Apr 2023
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Director

Operations

When we got new modules for Risk Adjustment Analytics, it took a while for Veradigm to train us and...

Apr 2023
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Director

Relationship

Veradigm’s support team is always very responsive, but we are often the ones who have to point out...

Apr 2023
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Director

Product, Value

I would tell someone asking about Risk Adjustment Analytics that we are satisfied with it. The...

Apr 2023
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Manager

Operations

We have to ask for training from Veradigm. The vendor doesn't readily give us training.

Apr 2023
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Manager

Relationship

Our experience with Veradigm is very positive. The vendor is a valued partner. Veradigm really...

Apr 2023
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Manager

Relationship

Veradigm knows the landscape of risk adjustment and is well versed. The vendor communicates with us...

Apr 2023
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Manager

Operations

Veradigm used certain spreadsheets, and we had to do a lot of training to understand what each sheet...

Apr 2023
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VP/Other Executive

Relationship, Product

My biggest complaint with Veradigm is that they give me suspecting logic and tell me where they...

Mar 2023
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VP/Other Executive

Relationship

Veradigm is good when we reach out to them with issues. The vendor responds very quickly if they can...

Mar 2023
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VP/Other Executive

Relationship

It is not that Veradigm doesn't keep their promises; the vendor just isn't agile and can't do what...

Mar 2023
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VP/Other Executive

Product

The product doesn't necessarily communicate with other programs, but we use the data in the product...

Mar 2023
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Manager

Relationship

The vendor sends regular email blasts out to our provider community, and those emails help us...

Mar 2023
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Manager

Relationship

The vendor provides a support number where a provider or an administrator can call in if they have...

Mar 2023
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Manager

Relationship

Veradigm is very accommodating in terms of making adjustments or enhancements. We are very satisfied...

Mar 2023
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Manager

Operations

We had to convert from a legacy system to a new system, and Veradigm accommodated the implementation...

Mar 2023
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Manager

Product

Providers have come back with feedback about how easy the Veradigm application is to use.

Mar 2023
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Manager

Product

The current process with a certain tool in Illumin8 Risk Analytics is the provider uploads a static...

Mar 2023
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Manager

Product

Veradigm performs our analytics and goes and identifies members for chronic conditions by looking...

Mar 2023
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