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User Commentary
Value
Until last year, we were getting our money's worth with Risk Adjustment Analytics. This year, I...
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Loyalty, Operations
Veradigm's rollout plans could be more mature in terms of how they are upgrading their systems. The...
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Loyalty, Relationship, Product
Veradigm has some internal technical dependencies that they road map or prioritize customer asks...
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Relationship
Veradigm, at least during the first go-around, is not catering to our understanding of business...
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Relationship
Veradigm is very transparent with their issues. There are challenges sometimes, but Veradigm keeps...
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Relationship
Our experience with Veradigm is that they have been flexible and responsive. That is important...
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Product
Risk adjustment is so complicated, so it is hard to find one vendor that does it all. We use Risk...
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Product
Risk Adjustment Analytics enables risk adjustment interventions. Their analytics are the first step...
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Product
Recently, there have been a few times when the system hasn't worked. Risk Adjustment Analytics has...
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Relationship
Veradigm's support people are in a different time zone than we are. There are times when we don't...
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Relationship, Operations
When they are online, Veradigm is great at communicating, and there is always a person who can...
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Product, Value
Risk Adjustment Analytics has helped us achieve a higher coding quality. It gives us what we need...
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Relationship
Veradigm teaches us things, and they come to us with new ideas. We come to them if we find any...
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Product, Value
I would not buy the product again. It is way too expensive. It is rigid and unable to accommodate...
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Operations
Veradigm’s training is pretty good, and they have good call support.
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Product
Risk Adjustment Analytics is meant to be a comprehensive solution that covers all areas of...
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Product
Risk Adjustment Analytics does what we expect it to do, so it is reliable. It performs the...
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Relationship
The vendor's account management team members are always willing to help. They are proactive, but we...
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Operations, Product
Unless someone is a risk adjustment expert, using the system for submissions and understanding how...
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Operations
The initial training that we received from Veradigm was very good, but the ongoing training we have...
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Relationship
We would like Veradigm to provide more expert advice and guidance than they are willing to. They are...
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Relationship, Operations
There are some very helpful capabilities on the vendor's road map that the vendor hasn't delivered,...
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Culture, Relationship, Value
On the risk adjustment side, we have been really happy with Veradigm. They have been very amenable...
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Value
Veradigm has a great submission tool, but that tool has been overpriced for years. We have partnered...
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Operations
Our relationship with Veradigm has been great, but the vendor doesn't have a playground during...
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Relationship, Product
We don't have connectivity between Veradigm's system and our other partners' systems. Part of that...
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Relationship, Product
I don't know that Veradigm comes out with new things very often.
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Relationship
I am happy with our ongoing relationship with Veradigm. We have an amazing support system from them....
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Loyalty
The vendor's software is always on sale. If someone is getting outrageous RFP bids from Veradigm, I...
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Value
Our risk adjustment retro program has had a significant ROI since we went with Veradigm. We probably...
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