Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Infection Control & Monitoring on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Dynamic Infection Control Monitor (ICM) Comments
Filtered view: All

KLAS Research Director - Joe VanDeGraaff
Subject Expert

Joe VanDeGraaff

Research Director

joe.vandegraaff@klasresearch.com

801-734-1587

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Infection Control & Monitoring on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

There were a lot of variables in the implementation. We went live with the system in the middle of...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We like Dynamic Infection Control Monitor’s speed in reading our EMR and how current it is. There is...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

VigiLanz has definitely been able to specialize some of their functionality to help with our...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are pursuing more training with the product now that we are over the hump of COVID-19 and our...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

After coming from a different software company to VigiLanz, trusting them is important. Someone kind...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

VigiLanz gave us the sepsis, pharmacy, and safety sides. They are all encompassed. Instead of having...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don’t love some of the infection prevention things in Dynamic Infection Control Monitor. The...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Dynamic Infection Control Monitor is a great way to house our findings. We get very detailed...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been very pleased with Dynamic Infection Control Monitor. It has met our expectations for...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

For ongoing training, VigiLanz does periodic webinars that are 15–20 minutes long. Those are very,...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When we are setting up a specific report in the system, we have to name it before we can build it....

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We are more responsible for the outcomes than VigiLanz is, but we are not as knowledgeable about...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

VigiLanz’s support has been absolutely excellent. With the services, everything is mapped. We spent...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We have multiple hospitals on the VigiLanz system, and we can't run any type of report that combines...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

VigiLanz is very responsive and proactive. We have the ability to open up tickets directly with...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We definitely get our money’s worth with VigiLanz. I think their solution is a very good product. We...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

VigiLanz is always upgrading, and we just never have to worry about them. They have all the right...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Gaps have been identified that the software hasn't been able to fill. Those gaps are being worked...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The VigiLanz support people are always very responsive to us.

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I like Dynamic Infection Control Monitor, and it is helpful for submitting things directly to the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I have always wanted a targeted surveillance sheet that would get all of my data into one report. We...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

VigiLanz could do better with training. Their training portion is outdated.

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the benefits of Dynamic Infection Control Monitor is that the vendor doesn't charge for every...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven't seen the vendor provide anything more than basic training. We could have used some more...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is good at exchanging information. It is a good product, but it is not user friendly....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's support is helpful. The vendor is attentive and works on problems until they are resolved....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

With some encouragement, VigiLanz has really excelled during COVID-19 in terms of being flexible...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I have found that VigiLanz needs to work on their validation. They often assume that if things...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There is some opportunity around training for the vendor’s infection control help resources. Some of...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Overall, Dynamic Infection Control Monitor is a great product, and we have been pretty happy with...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There is a lot of integration that we would like to see around integrating the VigiLanz workflow...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

VigiLanz works hard to assist us with whatever we need. They communicate well and are continually...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

My pharmacists say they really like the VigiLanz product because they can see results in real time....

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution wasn’t as intuitive for me in the beginning, so the training piece is the only thing...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Every time something related to COVID-19 comes out, the vendor is really quick about getting...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Any time I have submitted a ticket, usually within an hour or so, I have heard back from the vendor....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Before, I had a ton of things come into my worklist that I didn’t really need to look at. I have...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

VigiLanz brings in alerts that we have already worked through. It overcatches on some things, but we...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I work with a lot of different companies, vendors, and healthcare providers, and VigiLanz's support...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a different infection control and monitoring product before, but we like Dynamic Infection...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven’t really talked much to the VigiLanz executives, except when we first started. They were...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, we have been very satisfied with Dynamic Infection Control Monitor’s reporting platform....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we got VigiLanz's software, it was basic, but they were very adaptable with their plans.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Not all the information is shared with VigiLanz, and the problem is basically our IT department not...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The main struggle is that we work with several different platforms. The interface between those...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our representative has been extremely responsive in terms of figuring things out for us, getting...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The upgrades and the IT help have been incredible. VigiLanz definitely keeps their promises on the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are additions and upgrades that tend to come without any formal communication. Sometimes the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am sure that there is training that I could seek, but VigiLanz doesn't communicate to us when...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a lot of functionality that is potentially underexplored, and VigiLanz could educate us...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I knew about the upgrades for VigiLanz Connect and why that program is so versatile, things would...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The most that I have seen of the executives was at a convention. The executives do send out...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is pretty dynamic, but it takes a lot of investigation and training to learn more than...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some requests that we have had for the vendor take longer to build, so we are waiting for some upgrades....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The original VigiLanz trainer didn't provide the best experience. We gave the vendor feedback, and...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Because of this system, we went paperless. I wonder how we ever got by without this product.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

My only issue with the application is that the reports don’t work well. That might be a user issue,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whenever we have needed anything or gotten stuck, the executives have been willing to talk to us....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

I don't know that there is any new technology. If there were, I am sure VigiLanz would give it to...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

As far as interoperability goes, we can only run a year's worth of things, and sometimes we need...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We definitely think we get our money's worth. I recommend the product all the time. We preach about...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

VigiLanz finds things that I haven't gotten yet. Just recently, there was a new test code that came...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

In terms of driving outcomes with the infection control part, we can't seem to get our hand-counted...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

For the ongoing training, VigiLanz uses something like Webex meetings, and that is not always the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is proactive. They put on webinars for us even though we are a long-term user of the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Some of the things we do in our specialty are somewhat unique as opposed to what we would see in...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have received our money's worth. I am very pleased with the system. In comparison, the cost for...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

As far as I am concerned, Dynamic Infection Control Monitor does everything that I want it to do for...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our local hospital had Dynamic Infection Control Monitor before our organization joined. Because of...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

For my department, Dynamic Infection Control Monitor is very easy. It does everything we want it to...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

My experience with the VigiLanz executives has been positive. When I have had problems and the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Early on in the pandemic, we brought our COVID-19 testing in-house. We had a research tool that was...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

If I had the opportunity to buy the system again, I would. The integration of the system really...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

So far, the vendor has been able to keep their promises and meet our expectations. When we send in...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The end users I speak with lead me to believe that they have no problems with the system. We rarely...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Through the COVID-19 crisis, the vendor was able to meet our needs. We had conversations about using...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don't know how things work behind the scenes, but in my dealings with VigiLanz, money never comes...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor hasn't really provided many new technologies. The vendor has given us a few different...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's phone and web support people are very responsive. The support people are very...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

VigiLanz is always available for training. Their training is remote, one-on-one learning. Within...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has hundreds of real-time alerts that they have prebuilt. They can build additional rules...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Infection prevention does a variety of things to capture data and provide real-time clinical...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Any time that I have come across something that I have needed, VigiLanz has been able to support me....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our infection preventionist works out of the product. This individual can access pretty much...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the things that I like about VigiLanz is that there are some things that we can customize for...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

VigiLanz has done well on training. Training has kind of been put on hold because of COVID-19, but...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Throughout COVID-19, VigiLanz was very timely and responsive to our requests. We had to quickly...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The menu that VigiLanz has is rather large. However, I would like to be able to customize the menu...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

One thing that I like is that basically every time I send an issue track in, the same specialist...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I interact with the vendor's executives occasionally. The interactions are really positive. The...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have to move data from Dynamic Infection Control Monitor into other tools. The solution's...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When we first worked with the vendor, it seemed like they didn't have as many training resources....

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The sepsis work the vendor has done has been really important. The vendor has a lot of tools in that...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are some rules and language in Dynamic Infection Control Monitor that are a little...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We could probably use more support from the vendor. Sometimes, all of us aren't in here at the same...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

During the COVID-19 crisis, VigiLanz gave us reports to use and integrated our lab results. The...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When VigiLanz does the webinars for training, the people go pretty quickly. Usually, there are...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

VigiLanz has been really good through the COVID-19 crisis because every time we need a new test, I...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

I would buy the product again, and I am fighting to keep it now. Whenever the cost goes up, we have...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We had issues with our initial training through VigiLanz, but they fixed the issues. They sent...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

With our cultures, VigiLanz’s product is in real time. There aren’t any delays, and the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

The ease of use is good. We pretty much just click and get what we need. Our cultures are available...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We can’t get our line days right, so we can’t submit directly from the VigiLanz system. In order to...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We had the vendor do a special project and paid them extra to do it, and now they want us to keep...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are excited that we get to continue on as a client of VigiLanz. Our contract was up, and we were...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

One reason we are happy to keep the system is that there is a learning curve with any new product,...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has been very supportive during the COVID-19 crisis. The vendor created a couple of rules...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Updates happen behind the scenes. We know about some of them and don't know about others. Sometimes...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We see the vendor as a partner. I am the person that enters our tickets when there are any issues,...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The VigiLanz system filters out the white noise well. We can dig deep into the details when we want...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would tell other organizations considering the product that they just need to figure out how many...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF