Dynamic Infection Control Monitor (ICM) Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Culture, Loyalty

I would definitely buy the product again. VigiLanz keeps all their promises. I have had no issues...

May 2024
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Director

Culture, Loyalty

The vendor was bought by another company months ago. I was a bit concerned about that, but I had a...

May 2024
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Director

Product, Value

The product’s biggest strength is almost real-time surveillance. Pretty much every four minutes, it...

May 2024
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Director

Operations

Pretty much anytime we schedule with the vendor, they do training for new associates or for new...

May 2024
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Director

Relationship

The support people are very responsive. Anytime we have a question or concern, VigiLanz's people are...

May 2024
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Director

Relationship

VigiLanz is very progressive. They are constantly asking and looking in the field, and I think that...

May 2024
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Director

Loyalty, Product

When we can use a cloud service for transferring data, we have to build HL7 interfaces to launch and...

May 2024
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Director

Relationship

VigiLanz assigns a clinical format assistant, and the customer works with them very carefully to...

May 2024
||
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Director

Relationship

We had concerns about VigiLanz’s methodology in how they collect surgical site infection data. We...

May 2024
||
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Director

Operations

VigiLanz has online training. They also have in-person training, and the clinical informaticist will...

May 2024
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Director

Operations, Product

VigiLanz's system is a bit like an Android interface, and we can customize everything, but it is a...

May 2024
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Director

Product

The VigiLanz platform is where we get all of our data, but the only reason for that is that it is...

May 2024
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VP/Other Executive

Loyalty, Value

We chose Dynamic Infection Control Monitor because we analyzed the top three infection prevention...

May 2024
||
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VP/Other Executive

Product, Value

The workflows in Dynamic Infection Control Monitor are much more efficient than our previous...

May 2024
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VP/Other Executive

Product, Value

One nice thing about VigiLanz is that it has several categories. Everything that comes to us gets...

May 2024
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Manager

Loyalty, Product

Dynamic Infection Control Monitor is a great surveillance system. It is fairly easy to use. I am not...

Mar 2024
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Manager

Loyalty, Product

We use the MDRO isolation list and reportables list every day, and those lists meet most of our...

Mar 2024
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Manager

Relationship

The support that VigiLanz gives us from an IP perspective is really good. I really like having an...

Mar 2024
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Nurse

Loyalty, Product

I normally give VigiLanz’s implementation services a perfect rating; however, because of recent...

Mar 2024
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Nurse

Product, Value

I love Dynamic Infection Control Monitor, and I would recommend it. Overall, it is the best...

Mar 2024
||
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Nurse

Product

I love the ad hoc reports in Dynamic Infection Control Monitor, and I use several ad hoc reports. I...

Mar 2024
||
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Nurse

Product

When we search lab results in Dynamic Infection Control Monitor, there is a nice search tool to go...

Mar 2024
||
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Nurse

Product

In Dynamic Infection Control Monitor, there is a hand hygiene tool in the infection prevention box...

Mar 2024
||
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Nurse

Product

Recently, we had to add a new department for reporting. In the past when we had to add a new...

Mar 2024
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Nurse

Relationship

Recently, I asked for information, and VigiLanz built a report for me. They help ensure that we...

Mar 2024
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Analyst/Coordinator

Loyalty, Value

Our EHR vendor always tries to get us to use their product. We need to find what is really working...

Mar 2024
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Analyst/Coordinator

Relationship

Things have been going fairly well with VigiLanz. Most of our interactions now with them are for...

Mar 2024
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Analyst/Coordinator

Culture, Relationship

We now have an account manager; we have never had one before. Usually, the only contact I have had...

Mar 2024
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Analyst/Coordinator

Relationship

VigiLanz could improve the process of reporting issues because I don't like doing most interactions...

Mar 2024
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Analyst/Coordinator

Relationship

VigiLanz assigned people to us, and the vendor reached out to be sure that we knew who those folks...

Mar 2024
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Analyst/Coordinator

Product

Dynamic Infection Control Monitor is way better than paper, but it could be better. For instance,...

Mar 2024
||
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Analyst/Coordinator

Product

I like the ability to build rules that are individualized for our needs in Dynamic Infection Control...

Mar 2024
||
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Manager

Product

The product is a web-based system, and for the most part, I feel pretty comfortable with how durable...

Mar 2024
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Manager

Relationship, Product

One of the product's strengths is that it gives us the ability to update rules and work with the IPs...

Mar 2024
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Manager

Product

The product is web based. That means that it sometimes takes a long time for pages to load. That...

Mar 2024
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Manager

Relationship, Operations

Whenever we ask our representative for training, they explain things well. The downside of that is...

Mar 2024
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Manager

Product, Value

The system helps us identify things pretty well as far as potential infections go. Due to the...

Mar 2024
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Manager

Product

There are great data mining software options that can be added to the program. However, I would tell...

Mar 2024
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Nurse

Operations

We would like VigiLanz to make some PowerPoints or some self-learning modules on their VigiLanz...

Mar 2024
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Manager

Product, Value

Dynamic Infection Control Monitor is very useful. We definitely get better results from using the...

Mar 2024
||
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Manager

Product

It would be nice if we could integrate Dynamic Infection Control Monitor with our HIS and click on a...

Mar 2024
||
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Manager

Relationship

I have never had to submit any tickets about problems with the system. I know of other staff members...

Mar 2024
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Nurse

Product, Value

We like that we can directly upload things to NHSN in the system, and we can pull documents from our...

Mar 2024
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Director

Product

Dynamic Infection Control Monitor has been very helpful. It picks up organisms and alerts us in our...

Mar 2024
||
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Director

Relationship

VigiLanz's web support is very good. The people behind the scenes answer us properly and look into...

Mar 2024
||
(0)
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Director

Loyalty, Product

Many rules have been created in the system's background, so there are multiple activations for the...

Mar 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

Things are going decently with Dynamic Infection Control Monitor. We have done a lot of process...

Feb 2024
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Analyst/Coordinator

Culture, Operations, Product

The system is very individualized in some ways. That has its pros and cons, but it would be better...

Feb 2024
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Analyst/Coordinator

Product, Value

Dynamic Infection Control Monitor is a very good surveillance tool, and I would recommend it to...

Feb 2024
||
(0)
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Analyst/Coordinator

Operations

VigiLanz offers training in a lot of different ways, like webinars and training videos. The vendor...

Feb 2024
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Analyst/Coordinator

Culture, Value

VigiLanz charges us for every little thing. For example, we have been trying to improve the way we...

Feb 2024
||
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CCO

Product

We have been able to use the backbone of Dynamic ICM for things that go far beyond infection...

Feb 2024
||
(0)
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Director

Relationship, Product

ICM is fine. There are things that we are not getting out of it that we can and should.

Jan 2024
||
(0)
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Director

Relationship

VigiLanz is much more focused on customer service than other vendors. When we reach out, they are...

Jan 2024
||
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Director

Relationship, Operations, Product

The vendor's upgrading processes are behind the scenes and just happen; we don't even really know...

Jan 2024
||
(0)
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Manager

Loyalty, Product

We love Dynamic Infection Control Monitor. It is a great product, and it works well for what we...

Jan 2024
||
(0)
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Manager

Relationship, Product

There are a couple of simple things that I would like in Dynamic Infection Control Monitor, and we...

Jan 2024
||
(0)
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Manager

Operations

Implementing Dynamic Infection Control Monitor was the worst thing ever, but that was because of...

Jan 2024
||
(0)
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Manager

Product

There are a few things that we would like to be better in Dynamic Infection Control Monitor. For...

Jan 2024
||
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Manager

Relationship

I love VigiLanz. They are constantly trying to make things better and come out with new things, so...

Jan 2024
||
(0)
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Manager

Relationship, Product

One frustrating thing is that if we have an issue involving patient information, we can’t email...

Jan 2024
||
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Manager

Relationship

One thing that is great about VigiLanz that drew us to them is that our contact is an infection...

Jan 2024
||
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Manager

Loyalty, Product

The IP rounds section was actually much more functional before the product’s recent updates. It gave...

Jan 2024
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Manager

Loyalty

In general, we really like the VigiLanz product. Certainly, there are downsides to any system, but...

Jan 2024
||
(0)
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Manager

Product

The way the product alerts us isn’t line-list based; it is dynamic and has activations that come on...

Jan 2024
||
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Manager

Product, Value

We have incorporated all of the tools within the VigiLanz product: the activations, the notes, and...

Jan 2024
||
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Manager

Relationship, Product

VigiLanz was kind enough to work with us to get a lot of our data into output data sets for our...

Jan 2024
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Manager

Operations, Product

The flexibility to have control over our own rules and hospital is very helpful. We recently did a...

Jan 2024
||
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Manager

Relationship, Product

Our state has changed some laws on variables we report to the health department, but VigiLanz has...

Nov 2023
||
(0)
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Manager

Relationship

When we bring a problem to the ticket team at VigiLanz, they let us know that it has to go to the...

Nov 2023
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Manager

Relationship, Operations

When we did the upgrade to VigiLanz Connect, it was rocky. When we identified problems, VigiLanz...

Nov 2023
||
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Manager

Operations

We hardly get any training from VigiLanz. There is basic training that the vendor provides. Our new...

Nov 2023
||
(0)
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Manager

Product

We would like to be able to generate reports to get certain variables from certain areas in Dynamic...

Nov 2023
||
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Manager

Relationship

It is hard to get the vendor on the phone at all, but they have a ticket-based system, and they are...

Nov 2023
||
(0)
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Physician

Relationship

Dynamic Infection Control Monitor is very user friendly, and when we need something, we call them or...

Nov 2023
||
(0)
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Physician

Product

VigiLanz could make it easier to write reports. As someone who is not really good with computers, I...

Nov 2023
||
(0)
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Physician

Relationship

VigiLanz is really good about notifying us of any updates. Things are right there in the ribbon....

Nov 2023
||
(0)
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Manager

Product, Value

Dynamic Infection Control Monitor is very easy to use and intuitive. It is much easier to use than...

Nov 2023
||
(0)
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Manager

Relationship

VigiLanz has worked with us very closely and has been very good at coming up with new ideas or...

Nov 2023
||
(0)
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Manager

Relationship

VigiLanz’s tech support team and resolution of issues are very prompt.

Nov 2023
||
(0)
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Manager

Operations

Our overall experience with VigiLanz has been excellent, and we haven’t had any problems. The...

Oct 2023
||
(0)
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Manager

Loyalty, Product

Dynamic Infection Control Monitor assists us with NHSN reporting a great deal because we are able to...

Oct 2023
||
(0)
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Director

Product

Dynamic Infection Control Monitor is a very well-integrated system. It is customizable to fit our...

Oct 2023
||
(0)
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Director

Relationship

VigiLanz’s service is awesome. When we have a couple of unique organisms that we need to create...

Oct 2023
||
(0)
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Director

Product

Reports are not always easy to run within the system. Finding the specific report that we need...

Oct 2023
||
(0)
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Director

Operations

VigiLanz’s training could be broadened, and it could include more on antimicrobial stewardship. We...

Oct 2023
||
(0)
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Director

Relationship, Operations

We had some unique problems, and it took a lot of work to get someone at VigiLanz to both figure...

Oct 2023
||
(0)
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Manager

Relationship

I love VigiLanz's system. We had another vendor's system before it, and every time we asked that...

Oct 2023
||
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Manager

Product, Value

I love the buckets that the product is divided into. The system puts everything in the right bucket...

Oct 2023
||
(0)
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Manager

Product, Value

The product allows us to click through and connect with patients' charts. It tells us where our...

Oct 2023
||
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Manager

Operations, Product

I have very little computer experience, and this product has been very easy for me to use.

Oct 2023
||
(0)
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Analyst/Coordinator

Value

We have had extra charges with VigiLanz.

Oct 2023
||
(0)
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Analyst/Coordinator

Product

In the infection reporting area, when I run ad hoc reports, there is a long list of reports I have...

Oct 2023
||
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Analyst/Coordinator

Product, Value

VigiLanz makes good use of all the infection-related and procedures data and is a great overall...

Oct 2023
||
(0)
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Manager

Loyalty

Our health system made the decision to move to another vendor overall and use that vendor’s modules,...

Sep 2023
||
(0)
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Manager

Relationship

We worked closely with the vendor to try to update certain modules in the system, and the vendor was...

Sep 2023
||
(0)
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Manager

Product

We mainly use Dynamic Infection Control Monitor for hospital surveillance, and then we gather a...

Sep 2023
||
(0)
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Manager

Product

The issues with Dynamic Infection Control Monitor’s integration might be more on our end. We have a...

Sep 2023
||
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Manager

Relationship

I don’t know whether VigiLanz has a vision for the product. There is no phone or web support; there...

Sep 2023
||
(0)
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Manager

Loyalty, Operations, Product

The alerts that we get from the system are very helpful for reportable diseases and...

Sep 2023
||
(0)
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Manager

Relationship

VigiLanz's people are there when I need them. I can put in a ticket, and they will be very, very...

Sep 2023
||
(0)
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Manager

Product

Things are awesome with VigiLanz. Having a data mining option is a big time saver, and there is a...

Sep 2023
||
(0)
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Manager

Product

There are a lot of things in the system that we haven't taken advantage of. There is so much to the...

Sep 2023
||
(0)
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Manager

Product

Most of the time, I need a bigger screen, but it is nice that VigiLanz's system is web based, so if...

Sep 2023
||
(0)
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Manager

Product

There have been some hiccups with the flow from the different databases that the system pulls from,...

Sep 2023
||
(0)
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Manager

Product

When there is a request for certain data within VigiLanz's system, we can just run an ad hoc report,...

Sep 2023
||
(0)
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Manager

Loyalty, Product

As we move forward and as requirements from our state's health safety network and the national level...

Sep 2023
||
(0)
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Director

Loyalty

I don't see us moving away from the product because it helps with what we need, and it connects. The...

Aug 2023
||
(0)
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Director

Relationship

Our representative from VigiLanz is amazing. The representative has been with the vendor for a long...

Aug 2023
||
(0)
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Director

Operations, Product

We have a new employee that just got onboarded; that person is mere months in and cruising because...

Aug 2023
||
(0)
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