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Thank you !

Access info about Infection Control & Monitoring on your dashboard or bookmark under

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Dynamic Infection Control Monitor (ICM) Comments
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KLAS Research Director - Joe VanDeGraaff
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Joe VanDeGraaff

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joe.vandegraaff@klasresearch.com

801-734-1587

 
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User Commentary

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Nurse

Functionality and Upgrades

VigiLanz brings in alerts that we have already worked through. It overcatches on some things, but we...

Dec 2020
(0)
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Nurse

Service and Support

I work with a lot of different companies, vendors, and healthcare providers, and VigiLanz's support...

Dec 2020
(0)
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Manager

Functionality and Upgrades

We had a different infection control and monitoring product before, but we like Dynamic Infection...

Dec 2020
(0)
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Manager

Service and Support

I haven’t really talked much to the VigiLanz executives, except when we first started. They were...

Dec 2020
(0)
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Manager

Functionality and Upgrades

Overall, we have been very satisfied with Dynamic Infection Control Monitor’s reporting platform....

Dec 2020
(0)
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Manager

Functionality and Upgrades

When we got VigiLanz's software, it was basic, but they were very adaptable with their plans.

Dec 2020
(0)
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Manager

Interfacing and Integration

Not all the information is shared with VigiLanz, and the problem is basically our IT department not...

Dec 2020
(0)
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Manager

Service and Support

The main struggle is that we work with several different platforms. The interface between those...

Dec 2020
(0)
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Manager

Service and Support

Our representative has been extremely responsive in terms of figuring things out for us, getting...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The upgrades and the IT help have been incredible. VigiLanz definitely keeps their promises on the...

Dec 2020
(0)
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Manager

Functionality and Upgrades

There are additions and upgrades that tend to come without any formal communication. Sometimes the...

Dec 2020
(0)
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Manager

Implementation and Training

I am sure that there is training that I could seek, but VigiLanz doesn't communicate to us when...

Dec 2020
(0)
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Manager

Implementation and Training

There is a lot of functionality that is potentially underexplored, and VigiLanz could educate us...

Dec 2020
(0)
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Manager

Implementation and Training

If I knew about the upgrades for VigiLanz Connect and why that program is so versatile, things would...

Dec 2020
(0)
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Manager

Relationship

The most that I have seen of the executives was at a convention. The executives do send out...

Dec 2020
(0)
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Manager

Other Observations & Comments

The product is pretty dynamic, but it takes a lot of investigation and training to learn more than...

Dec 2020
(0)
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Manager

Functionality and Upgrades

Some requests that we have had for the vendor take longer to build, so we are waiting for some upgrades....

Dec 2020
(0)
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Manager

Implementation and Training

The original VigiLanz trainer didn't provide the best experience. We gave the vendor feedback, and...

Dec 2020
(0)
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Manager

Functionality and Upgrades

Because of this system, we went paperless. I wonder how we ever got by without this product.

Dec 2020
(0)
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Manager

Functionality and Upgrades

My only issue with the application is that the reports don’t work well. That might be a user issue,...

Dec 2020
(0)
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Manager

Relationship

Whenever we have needed anything or gotten stuck, the executives have been willing to talk to us....

Dec 2020
(0)
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Physician

Service and Support

I don't know that there is any new technology. If there were, I am sure VigiLanz would give it to...

Nov 2020
(0)
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Physician

Other Observations & Comments

As far as interoperability goes, we can only run a year's worth of things, and sometimes we need...

Nov 2020
(0)
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Physician

Functionality and Upgrades

We definitely think we get our money's worth. I recommend the product all the time. We preach about...

Nov 2020
(0)
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 or  to see details.

Physician

Service and Support

VigiLanz finds things that I haven't gotten yet. Just recently, there was a new test code that came...

Nov 2020
(0)
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Physician

Functionality and Upgrades

In terms of driving outcomes with the infection control part, we can't seem to get our hand-counted...

Nov 2020
(0)
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Physician

Other Observations & Comments

For the ongoing training, VigiLanz uses something like Webex meetings, and that is not always the...

Nov 2020
(0)
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Director

Service and Support

The vendor is proactive. They put on webinars for us even though we are a long-term user of the...

Nov 2020
(0)
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Director

Functionality and Upgrades

Some of the things we do in our specialty are somewhat unique as opposed to what we would see in...

Nov 2020
(0)
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Director

ROI / Cost (care and feeding)

We have received our money's worth. I am very pleased with the system. In comparison, the cost for...

Nov 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

As far as I am concerned, Dynamic Infection Control Monitor does everything that I want it to do for...

Nov 2020
(0)
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Analyst/Coordinator

Interfacing and Integration

Our local hospital had Dynamic Infection Control Monitor before our organization joined. Because of...

Nov 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

For my department, Dynamic Infection Control Monitor is very easy. It does everything we want it to...

Nov 2020
(0)
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Analyst/Coordinator

Relationship

My experience with the VigiLanz executives has been positive. When I have had problems and the...

Nov 2020
(0)
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 or  to see details.

Director

Functionality and Upgrades

Early on in the pandemic, we brought our COVID-19 testing in-house. We had a research tool that was...

Nov 2020
(0)
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Director

Interfacing and Integration

If I had the opportunity to buy the system again, I would. The integration of the system really...

Nov 2020
(0)
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Director

Relationship

So far, the vendor has been able to keep their promises and meet our expectations. When we send in...

Nov 2020
(0)
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Director

Functionality and Upgrades

The end users I speak with lead me to believe that they have no problems with the system. We rarely...

Nov 2020
(0)
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 or  to see details.

Director

Service and Support

Through the COVID-19 crisis, the vendor was able to meet our needs. We had conversations about using...

Nov 2020
(0)
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Analyst/Coordinator

Relationship

I don't know how things work behind the scenes, but in my dealings with VigiLanz, money never comes...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

The vendor hasn't really provided many new technologies. The vendor has given us a few different...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor's phone and web support people are very responsive. The support people are very...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

VigiLanz is always available for training. Their training is remote, one-on-one learning. Within...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor has hundreds of real-time alerts that they have prebuilt. They can build additional rules...

Oct 2020
(0)
 Thank you  Helpful

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Director

Functionality and Upgrades

Infection prevention does a variety of things to capture data and provide real-time clinical...

Oct 2020
(0)
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 or  to see details.

Analyst/Coordinator

Relationship

Any time that I have come across something that I have needed, VigiLanz has been able to support me....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Our infection preventionist works out of the product. This individual can access pretty much...

Oct 2020
(0)
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 or  to see details.

Director

Functionality and Upgrades

One of the things that I like about VigiLanz is that there are some things that we can customize for...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

VigiLanz has done well on training. Training has kind of been put on hold because of COVID-19, but...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Throughout COVID-19, VigiLanz was very timely and responsive to our requests. We had to quickly...

Oct 2020
(0)
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 or  to see details.

Director

Other Observations & Comments

The menu that VigiLanz has is rather large. However, I would like to be able to customize the menu...

Oct 2020
(0)
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Director

Service and Support

One thing that I like is that basically every time I send an issue track in, the same specialist...

Oct 2020
(0)
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VP/Other Executive

Relationship

I interact with the vendor's executives occasionally. The interactions are really positive. The...

Sep 2020
(0)
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VP/Other Executive

Interfacing and Integration

We have to move data from Dynamic Infection Control Monitor into other tools. The solution's...

Sep 2020
(0)
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 or  to see details.

VP/Other Executive

Implementation and Training

When we first worked with the vendor, it seemed like they didn't have as many training resources....

Sep 2020
(0)
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VP/Other Executive

Lessons Learned

The sepsis work the vendor has done has been really important. The vendor has a lot of tools in that...

Sep 2020
(0)
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Manager

Functionality and Upgrades

There are some rules and language in Dynamic Infection Control Monitor that are a little...

Sep 2020
(0)
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Manager

Service and Support

We could probably use more support from the vendor. Sometimes, all of us aren't in here at the same...

Sep 2020
(0)
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 or  to see details.

Manager

Functionality and Upgrades

During the COVID-19 crisis, VigiLanz gave us reports to use and integrated our lab results. The...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

When VigiLanz does the webinars for training, the people go pretty quickly. Usually, there are...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Service and Support

VigiLanz has been really good through the COVID-19 crisis because every time we need a new test, I...

Sep 2020
(0)
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 or  to see details.

Physician

Functionality and Upgrades

I would buy the product again, and I am fighting to keep it now. Whenever the cost goes up, we have...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Implementation and Training

We had issues with our initial training through VigiLanz, but they fixed the issues. They sent...

Sep 2020
(0)
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 or  to see details.

Physician

Functionality and Upgrades

With our cultures, VigiLanz’s product is in real time. There aren’t any delays, and the...

Sep 2020
(0)
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 or  to see details.

Physician

Functionality and Upgrades

The ease of use is good. We pretty much just click and get what we need. Our cultures are available...

Sep 2020
(0)
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 or  to see details.

Physician

Functionality and Upgrades

We can’t get our line days right, so we can’t submit directly from the VigiLanz system. In order to...

Sep 2020
(0)
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 or  to see details.

Physician

ROI / Cost (care and feeding)

We had the vendor do a special project and paid them extra to do it, and now they want us to keep...

Sep 2020
(0)
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 or  to see details.

Manager

Functionality and Upgrades

We are excited that we get to continue on as a client of VigiLanz. Our contract was up, and we were...

Aug 2020
(0)
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 or  to see details.

Manager

Functionality and Upgrades

One reason we are happy to keep the system is that there is a learning curve with any new product,...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor has been very supportive during the COVID-19 crisis. The vendor created a couple of rules...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Updates happen behind the scenes. We know about some of them and don't know about others. Sometimes...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We see the vendor as a partner. I am the person that enters our tickets when there are any issues,...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The VigiLanz system filters out the white noise well. We can dig deep into the details when we want...

Aug 2020
(0)
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Manager

Other Observations & Comments

I would tell other organizations considering the product that they just need to figure out how many...

Aug 2020
(0)
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Analyst/Coordinator

Future Outlook

We aren't switching to another vendor. I would absolutely buy VigiLanz' product again. We have...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

VigiLanz avoids charging for every little thing, and that has been evidenced by the fact that they...

Feb 2020
(0)
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 or  to see details.

VP/Other Executive

Functionality and Upgrades

Dynamic Infection Control Monitor meets all our needs. It is very reliable, and I don’t hear any...

Feb 2020
(0)
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 or  to see details.

VP/Other Executive

Functionality and Upgrades

VigiLanz has really upgraded the system's user interface; it is a lot cleaner, easier, and nicer....

Feb 2020
(0)
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 or  to see details.

Manager

Implementation and Training

My satisfaction would increase if VigiLanz improved the software and provided education on the...

Jan 2020
(0)
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Manager

Functionality and Upgrades

One thing that a lot of my coworkers echoed was a needed change in the reporting structure, such as...

Jan 2020
(0)
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Manager

Functionality and Upgrades

A main issue we have with the VigiLanz system is the customization. The system is not super...

Jan 2020
(0)
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Manager

Implementation and Training

The implementation with VigiLanz was pretty good. They are usually forthcoming and reach out about...

Jan 2020
(0)
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Manager

Implementation and Training

We would like a lot more modular training from VigiLanz. There is a lot of utility in the system...

Jan 2020
(0)
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Manager

Other Observations & Comments

VigiLanz’s support is great, but we don’t typically hear from the executives.

Jan 2020
(0)
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