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Dynamic Infection Control Monitor (ICM)
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User Commentary

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Manager

VigiLanz has quite a bit of training available online. Every time we request training, we always get...

Aug 2021
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Manager

If VigiLanz could figure out a way to be more integrated with existing structures so that there...

Aug 2021
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Manager

The executive involvement is the best part of working with VigiLanz. I really appreciate the...

Aug 2021
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(0)
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Manager

The monitor works in real time for the infection status, the positive cultures, and all the...

Aug 2021
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Manager

VigiLanz keeps their promises. We had discussions in the past about a certain functionality. We were...

Aug 2021
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Manager

There is no pricing structure, and that is the best part. There are flat fees in the contract, and...

Aug 2021
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Manager

VigiLanz's solution is not hard to use, not that everything is completely intuitive. The system is...

Jul 2021
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(0)
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Manager

Dynamic Infection Control Monitor is just awesome. I have had alerts of a possible Ebola patient...

Jul 2021
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(0)
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Manager

The vendor didn't educate us very well from the get-go. I am a hands-on person. I am used to a...

Jul 2021
||
(0)
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Manager

VigiLanz is worse at supporting our integration goals than they are at other things. Right now, I am...

Jul 2021
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Manager

There are some improvements with the ease of writing our own reports. The speed at which reports run...

Jul 2021
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Manager

VigiLanz has been very responsive when we have needed anything. They have been on top. When...

Jul 2021
||
(0)
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Manager

I have been really happy with the technical support from VigiLanz. I don’t have any problems with...

Jul 2021
||
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Manager

VigiLanz isn’t seeking me out and asking whether we are having any issues. I wouldn’t say they are proactive....

Jul 2021
||
(0)
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Manager

The training provided by VigiLanz was only three days long. They could have gone into a little more...

Jul 2021
||
(0)
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Manager

I am happy with Dynamic Infection Control Monitor. The product is pretty intuitive. I like it. It is...

Jul 2021
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(0)
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Manager

The only difference between VigiLanz's solution and another platform I have experience with is the...

Jul 2021
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(0)
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Manager

I would like to see better reporting and gearing some of the hospital-acquired infection indicators...

Jul 2021
||
(0)
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Manager

Dynamic Infection Control Monitor has a graph that tracks our hospital-acquired infections and gives...

Jul 2021
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Manager

I would tell others to be aware that any data feed changes will impact the system’s interface. They...

Jul 2021
||
(0)
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Manager

If I ever need anything, I just put in a ticket, and VigiLanz takes care of it for me. We usually...

Jul 2021
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(0)
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Manager

The product’s interface with our EMR is pretty streamlined and saves us a ton of time.

Jul 2021
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(0)
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Manager

I do not have to generate any reports; everything is pushed to me. The system is easy to use and...

Jul 2021
||
(0)
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Nurse

We have a unit that implemented VigiLanz's system, and our rules changed, so that affected the...

Jul 2021
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(0)
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Nurse

We aren't really in the loop in terms of VigiLanz telling us about new upgrades and making things...

Jul 2021
||
(0)
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Nurse

The solution will give us alerts so that we can start to see trends. That is a good aspect, but...

Jul 2021
||
(0)
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Nurse

We are looking at changing our EMR to a different system that has an infection prevention module. If...

Jul 2021
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(0)
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Nurse

We have had quite a few issues with getting incorrect data and not necessarily quick resolutions...

Jul 2021
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(0)
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Nurse

The vendor is proactive in trying to get back to us but not necessarily in getting down to the heart...

Jul 2021
||
(0)
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Manager

Probably the best thing about using Dynamic Infection Control Monitor is the support. VigiLanz is...

Jun 2021
||
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Manager

I have noticed that there is an issue with the login. The system is slow with some of the logins....

Jun 2021
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(0)
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Manager

There were a lot of variables in the implementation. We went live with the system in the middle of...

Apr 2021
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(0)
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Manager

We like Dynamic Infection Control Monitor’s speed in reading our EMR and how current it is. There is...

Apr 2021
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(0)
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Manager

VigiLanz has definitely been able to specialize some of their functionality to help with our...

Apr 2021
||
(0)
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Manager

We are pursuing more training with the product now that we are over the hump of COVID-19 and our...

Apr 2021
||
(0)
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Manager

After coming from a different software company to VigiLanz, trusting them is important. Someone kind...

Apr 2021
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(0)
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Manager

VigiLanz gave us the sepsis, pharmacy, and safety sides. They are all encompassed. Instead of having...

Apr 2021
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Manager

We don’t love some of the infection prevention things in Dynamic Infection Control Monitor. The...

Apr 2021
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(0)
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Manager

Dynamic Infection Control Monitor is a great way to house our findings. We get very detailed...

Apr 2021
||
(0)
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Director

We have been very pleased with Dynamic Infection Control Monitor. It has met our expectations for...

Apr 2021
||
(0)
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Director

For ongoing training, VigiLanz does periodic webinars that are 15–20 minutes long. Those are very,...

Apr 2021
||
(0)
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Director

When we are setting up a specific report in the system, we have to name it before we can build it....

Apr 2021
||
(0)
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Director

We are more responsible for the outcomes than VigiLanz is, but we are not as knowledgeable about...

Apr 2021
||
(0)
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Director

VigiLanz’s support has been absolutely excellent. With the services, everything is mapped. We spent...

Apr 2021
||
(0)
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Director

We have multiple hospitals on the VigiLanz system, and we can't run any type of report that combines...

Apr 2021
||
(0)
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Manager

VigiLanz is very responsive and proactive. We have the ability to open up tickets directly with...

Apr 2021
||
(0)
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Manager

We definitely get our money’s worth with VigiLanz. I think their solution is a very good product. We...

Apr 2021
||
(0)
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Manager

VigiLanz is always upgrading, and we just never have to worry about them. They have all the right...

Apr 2021
||
(0)
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Manager

Gaps have been identified that the software hasn't been able to fill. Those gaps are being worked...

Apr 2021
||
(0)
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Manager

The VigiLanz support people are always very responsive to us.

Apr 2021
||
(0)
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Director

I like Dynamic Infection Control Monitor, and it is helpful for submitting things directly to the...

Apr 2021
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(0)
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Director

I have always wanted a targeted surveillance sheet that would get all of my data into one report. We...

Apr 2021
||
(0)
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Director

VigiLanz could do better with training. Their training portion is outdated.

Apr 2021
||
(0)
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Director

One of the benefits of Dynamic Infection Control Monitor is that the vendor doesn't charge for every...

Apr 2021
||
(0)
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Manager

I haven't seen the vendor provide anything more than basic training. We could have used some more...

Mar 2021
||
(0)
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Manager

The system is good at exchanging information. It is a good product, but it is not user friendly....

Mar 2021
||
(0)
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Manager

The vendor's support is helpful. The vendor is attentive and works on problems until they are resolved....

Mar 2021
||
(0)
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Nurse

With some encouragement, VigiLanz has really excelled during COVID-19 in terms of being flexible...

Mar 2021
||
(0)
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Nurse

I have found that VigiLanz needs to work on their validation. They often assume that if things...

Mar 2021
||
(0)
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Nurse

There is some opportunity around training for the vendor’s infection control help resources. Some of...

Mar 2021
||
(0)
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Nurse

Overall, Dynamic Infection Control Monitor is a great product, and we have been pretty happy with...

Mar 2021
||
(0)
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Nurse

There is a lot of integration that we would like to see around integrating the VigiLanz workflow...

Mar 2021
||
(0)
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Manager

VigiLanz works hard to assist us with whatever we need. They communicate well and are continually...

Feb 2021
||
(0)
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Manager

My pharmacists say they really like the VigiLanz product because they can see results in real time....

Feb 2021
||
(0)
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Manager

The solution wasn’t as intuitive for me in the beginning, so the training piece is the only thing...

Jan 2021
||
(0)
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Manager

Every time something related to COVID-19 comes out, the vendor is really quick about getting...

Jan 2021
||
(0)
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Manager

Any time I have submitted a ticket, usually within an hour or so, I have heard back from the vendor....

Jan 2021
||
(0)
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Manager

Before, I had a ton of things come into my worklist that I didn’t really need to look at. I have...

Jan 2021
||
(0)
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Nurse

VigiLanz brings in alerts that we have already worked through. It overcatches on some things, but we...

Dec 2020
||
(0)
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Nurse

I work with a lot of different companies, vendors, and healthcare providers, and VigiLanz's support...

Dec 2020
||
(0)
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Manager

We had a different infection control and monitoring product before, but we like Dynamic Infection...

Dec 2020
||
(0)
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Manager

I haven’t really talked much to the VigiLanz executives, except when we first started. They were...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, we have been very satisfied with Dynamic Infection Control Monitor’s reporting platform....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we got VigiLanz's software, it was basic, but they were very adaptable with their plans.

Dec 2020
||
(0)
 Thank you  Helpful

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Manager

Not all the information is shared with VigiLanz, and the problem is basically our IT department not...

Dec 2020
||
(0)
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Manager

The main struggle is that we work with several different platforms. The interface between those...

Dec 2020
||
(0)
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Manager

Our representative has been extremely responsive in terms of figuring things out for us, getting...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The upgrades and the IT help have been incredible. VigiLanz definitely keeps their promises on the...

Dec 2020
||
(0)
 Thank you  Helpful

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Manager

There are additions and upgrades that tend to come without any formal communication. Sometimes the...

Dec 2020
||
(0)
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Manager

I am sure that there is training that I could seek, but VigiLanz doesn't communicate to us when...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a lot of functionality that is potentially underexplored, and VigiLanz could educate us...

Dec 2020
||
(0)
 Thank you  Helpful

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Manager

If I knew about the upgrades for VigiLanz Connect and why that program is so versatile, things would...

Dec 2020
||
(0)
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Manager

The most that I have seen of the executives was at a convention. The executives do send out...

Dec 2020
||
(0)
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Manager

The product is pretty dynamic, but it takes a lot of investigation and training to learn more than...

Dec 2020
||
(0)
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Manager

Some requests that we have had for the vendor take longer to build, so we are waiting for some upgrades....

Dec 2020
||
(0)
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Manager

The original VigiLanz trainer didn't provide the best experience. We gave the vendor feedback, and...

Dec 2020
||
(0)
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Manager

Because of this system, we went paperless. I wonder how we ever got by without this product.

Dec 2020
||
(0)
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Manager

My only issue with the application is that the reports don’t work well. That might be a user issue,...

Dec 2020
||
(0)
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Manager

Whenever we have needed anything or gotten stuck, the executives have been willing to talk to us....

Dec 2020
||
(0)
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Physician

I don't know that there is any new technology. If there were, I am sure VigiLanz would give it to...

Nov 2020
||
(0)
 Thank you  Helpful

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Physician

As far as interoperability goes, we can only run a year's worth of things, and sometimes we need...

Nov 2020
||
(0)
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Physician

We definitely think we get our money's worth. I recommend the product all the time. We preach about...

Nov 2020
||
(0)
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Physician

VigiLanz finds things that I haven't gotten yet. Just recently, there was a new test code that came...

Nov 2020
||
(0)
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Physician

In terms of driving outcomes with the infection control part, we can't seem to get our hand-counted...

Nov 2020
||
(0)
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Physician

For the ongoing training, VigiLanz uses something like Webex meetings, and that is not always the...

Nov 2020
||
(0)
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 or  to see details.

Director

The vendor is proactive. They put on webinars for us even though we are a long-term user of the...

Nov 2020
||
(0)
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Director

Some of the things we do in our specialty are somewhat unique as opposed to what we would see in...

Nov 2020
||
(0)
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Director

We have received our money's worth. I am very pleased with the system. In comparison, the cost for...

Nov 2020
||
(0)
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Analyst/Coordinator

As far as I am concerned, Dynamic Infection Control Monitor does everything that I want it to do for...

Nov 2020
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Our local hospital had Dynamic Infection Control Monitor before our organization joined. Because of...

Nov 2020
||
(0)
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Analyst/Coordinator

For my department, Dynamic Infection Control Monitor is very easy. It does everything we want it to...

Nov 2020
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

My experience with the VigiLanz executives has been positive. When I have had problems and the...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

Early on in the pandemic, we brought our COVID-19 testing in-house. We had a research tool that was...

Nov 2020
||
(0)
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Director

If I had the opportunity to buy the system again, I would. The integration of the system really...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

So far, the vendor has been able to keep their promises and meet our expectations. When we send in...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

The end users I speak with lead me to believe that they have no problems with the system. We rarely...

Nov 2020
||
(0)
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Director

Through the COVID-19 crisis, the vendor was able to meet our needs. We had conversations about using...

Nov 2020
||
(0)
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Analyst/Coordinator

I don't know how things work behind the scenes, but in my dealings with VigiLanz, money never comes...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor hasn't really provided many new technologies. The vendor has given us a few different...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's phone and web support people are very responsive. The support people are very...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

VigiLanz is always available for training. Their training is remote, one-on-one learning. Within...

Oct 2020
||
(0)
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Director

The vendor has hundreds of real-time alerts that they have prebuilt. They can build additional rules...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

Infection prevention does a variety of things to capture data and provide real-time clinical...

Oct 2020
||
(0)
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 or  to see details.

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