Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
The product gives our pharmacists an opportunity as the pharmacists are attending rounds to provide...
Login or Create an Account to see details.
We really like the alerts that have been created within the product. We have been able to see work...
Login or Create an Account to see details.
The platform provides a lot of flexibility from the drug perspective. We are able to create rules...
Login or Create an Account to see details.
The reporting within VigiLanz Pharmacy Surveillance needs to be improved. The ability to run and...
Login or Create an Account to see details.
VigiLanz charges for each individual module. There are a lot of separate modules that the platform...
Login or Create an Account to see details.
The system seems to take a long time to find patients. This issue does not happen all the time; it...
Login or Create an Account to see details.
There are a lot of really great options within the VigiLanz Pharmacy Surveillance module of the...
Login or Create an Account to see details.
The most challenging thing with VigiLanz Pharmacy Surveillance is the reporting portal. The portal...
Login or Create an Account to see details.
We are at the top of our game, but we need to get even higher. We can't get to the point that we...
Login or Create an Account to see details.
VigiLanz's email ticket support is a great concierge service for us. Their people's response time is...
Login or Create an Account to see details.
Our account representative at VigiLanz comes up with really reasonable solutions to problems given...
Login or Create an Account to see details.
We would really love to see the solution run quality assurance reports for pharmacist productivity...
Login or Create an Account to see details.
VigiLanz Pharmacy Surveillance pulls everything out of our EMR, and it integrates with several things....
Login or Create an Account to see details.
I know the product has more capabilities than we use. However, we have built rules to help us catch...
Login or Create an Account to see details.
I have never had an issue with the vendor's support. I have always been helped, and any issues have...
Login or Create an Account to see details.
Over the years, we have been expanding how we use the product. The product is rather customizable,...
Login or Create an Account to see details.
There is a learning curve with the new Bayesian calculators for kinetic monitoring for certain...
Login or Create an Account to see details.
Within the program, there are different reports and data we can collect. To present the data, we...
Login or Create an Account to see details.
I love VigiLanz Pharmacy Surveillance. We picked it because it was user friendly and the most...
Login or Create an Account to see details.
It took a while to get everything set up with VigiLanz Pharmacy Surveillance, but the vendor worked...
Login or Create an Account to see details.
Any time we have a concern, VigiLanz is very easy to work with, and we get the problem resolved...
Login or Create an Account to see details.
VigiLanz has been great with recent upgrades. The cadence of upgrades is about what we need it to...
Login or Create an Account to see details.
I am actually very pleased with VigiLanz. Their customer support people are excellent to work with....
Login or Create an Account to see details.
We would like to have more access to the build controls. We have access to build our own rules and...
Login or Create an Account to see details.
The vendor is highly unresponsive. We have been talking about the same issues for months. Sometimes,...
Login or Create an Account to see details.
One thing that has been extremely bizarre and difficult is that there is no development instance....
Login or Create an Account to see details.
We are at the point where the infection preventionists and antimicrobial stewardship team cannot...
Login or Create an Account to see details.
We frequently go to the staff at VigiLanz with questions and ask for help with tweaking things here...
Login or Create an Account to see details.
I have a great relationship with my VigiLanz account representative. They do a great job of helping...
Login or Create an Account to see details.
I love that VigiLanz Pharmacy Surveillance catches a lot of interventions. We have alerts set up...
Login or Create an Account to see details.
The reporting from VigiLanz is easy. I can pull data from the system with no problems and get the...
Login or Create an Account to see details.
The main issue we have with VigiLanz Pharmacy Surveillance is a lot of duplicate alerts. We go back...
Login or Create an Account to see details.
VigiLanz is always willing to train us when we need them to.
Login or Create an Account to see details.
VigiLanz Pharmacy Surveillance is truly in a silo, and maybe that is our organization’s fault. It...
Login or Create an Account to see details.
The system quality is good. It is not perfect. It is software, so it is garbage in, garbage out. The...
Login or Create an Account to see details.
VigiLanz could improve with more proactive use of new rules. They publish rules and alerts that we...
Login or Create an Account to see details.
The system has been great for monitoring. It works in real time a lot more than our previous system...
Login or Create an Account to see details.
The problem with the system is that it can be a little overwhelming. There are so many things that...
Login or Create an Account to see details.
The vendor is really good. They have a pharmacist on board who has been able to provide us with...
Login or Create an Account to see details.
The system is very good for monitoring. It is a really powerful surveillance software. I think that...
Login or Create an Account to see details.
The process of integrating VigiLanz Pharmacy Surveillance with another system was kind of tedious....
Login or Create an Account to see details.
VigiLanz has a lot of training. Once our staff members are trained, things are good, but training...
Login or Create an Account to see details.
We can call the vendor, and they help us with whatever we need. When VigiLanz has certain reports...
Login or Create an Account to see details.
When we move to another EMR in the future, we will relook at VigiLanz Pharmacy Surveillance to see...
Login or Create an Account to see details.
A year from now, our satisfaction with the product will improve. We made some big changes in our...
Login or Create an Account to see details.
I was disappointed in VigiLanz when they said that they could do something for us, but they actually...
Login or Create an Account to see details.
I haven't found any issues or problems with VigiLanz Pharmacy Surveillance. We have been using it...
Login or Create an Account to see details.
There are a lot of duplicate alerts in VigiLanz Pharmacy Surveillance, and if we are already...
Login or Create an Account to see details.
We have done a lot of work to optimize some of the system's alerts to make them more functional. We...
Login or Create an Account to see details.
Everything is really fabulous, but the reporting has been frustrating. In some instances, the...
Login or Create an Account to see details.
The vendor's price has significantly increased this past year.
Login or Create an Account to see details.
The vendor used to be more proactive, but they haven't been lately.
Login or Create an Account to see details.
The vendor could have different sections on their website that have clearer language for older...
Login or Create an Account to see details.
We have a vendor representative that we can reach out to. We don’t have a ticketing service; I just...
Login or Create an Account to see details.
I hope that my satisfaction with the system will go up within a year. The software is good, and my...
Login or Create an Account to see details.
I don’t think VigiLanz ever offered to train our users or showed me how to use the system. They just...
Login or Create an Account to see details.
The system definitely does what it is supposed to do, but there is always room for improvement. The...
Login or Create an Account to see details.
I wish we could integrate VigiLanz's system with Epic, but it does integrate well with other systems...
Login or Create an Account to see details.
If I were given the option, I would definitely purchase the product again. VigiLanz has continued to...
Login or Create an Account to see details.
VigiLanz has some limitations, but they keep their promises to the best of their ability. They have...
Login or Create an Account to see details.
In the past, we asked the vendor to reformat some things to fit our computer screens, but that...
Login or Create an Account to see details.
When we first implemented the solution, the vendor had plenty of resources. They helped us with our...
Login or Create an Account to see details.
The vendor doesn't do mass trainings for all of a pharmacy's staff members. They train the trainers....
Login or Create an Account to see details.
The solution works really well with our EMR, and information flows both ways through the system. The...
Login or Create an Account to see details.
The vendor provides great service. They have excellent support people who have incredible turnaround...
Login or Create an Account to see details.
Some areas of the solution aren't as intuitive as we would like them to be. We have brought up some...
Login or Create an Account to see details.
We have always been able to do what we have needed to do in the system.
Login or Create an Account to see details.
VigiLanz is probably above average when it comes to delivering new technology. They are really good...
Login or Create an Account to see details.
There have been a couple of times when our point person has had to escalate things to someone in...
Login or Create an Account to see details.
The product drives outcomes, specifically when we use NHSN data to present the outcomes that we get...
Login or Create an Account to see details.
I wouldn't hesitate to recommend the system to another facility or friend. There are some minor...
Login or Create an Account to see details.
We only got the VigiLanz software because of the pharmacy module, and it just so happened that they...
Login or Create an Account to see details.
I use the pharmacy module a lot. Even though the system is intended for the pharmacy, I am still...
Login or Create an Account to see details.
It is difficult for a new user to hop on the product and get to work in a couple of hours. It takes...
Login or Create an Account to see details.
We enjoy using the system. The vendor has kept their promises and has been good at helping us. The...
Login or Create an Account to see details.
The vendor could provide more training on the system. I had to learn a lot of things on my own. I am...
Login or Create an Account to see details.
We use VigiLanz Pharmacy Surveillance in a few different areas. Our pharmacy department uses it to...
Login or Create an Account to see details.
The system's weakness is with the antibiogram functionality. VigiLanz told us they can't help us...
Login or Create an Account to see details.
Training is where VigiLanz fails. They set the system up, and once we validate something, we are on...
Login or Create an Account to see details.
In the beginning, we had to weed through a lot of noisy alerts. The system isn't as streamlined or...
Login or Create an Account to see details.
VigiLanz Pharmacy Surveillance is a necessary evil these days because we don't have the staffing to...
Login or Create an Account to see details.
When VigiLanz Pharmacy Surveillance works, it is good. We catch a lot of things. The system has an...
Login or Create an Account to see details.
VigiLanz is trying really hard to stay ahead of the game and help us out, especially with COVID-19....
Login or Create an Account to see details.
I have met with VigiLanz’s people from their frontline staff all the way up to their executives....
Login or Create an Account to see details.
We have not yet been able to embed VigiLanz's system into our EMR, so it is still an outside...
Login or Create an Account to see details.
VigiLanz's system has a continuous impact on patient safety. The system helps in a dynamic...
Login or Create an Account to see details.
VigiLanz could make the product more user friendly. Creating reports and pulling them out of the...
Login or Create an Account to see details.
The system's biggest strength is its ability to interface with our hospital systems and pull pretty...
Login or Create an Account to see details.
A strength of the vendor is their customer support. It is excellent. The vendor is great at pulling...
Login or Create an Account to see details.
We recently went live with a new feature in the system, and the implementation was really great. It...
Login or Create an Account to see details.
We recently started using the solution more in some of our workflows because we were able to move...
Login or Create an Account to see details.
Overall, VigiLanz has been very responsive. If we have a need, they help us with it. I made a...
Login or Create an Account to see details.
VigiLanz continues to meet all of my expectations. They are supportive in anything that we need from...
Login or Create an Account to see details.
The design of VigiLanz Pharmacy Surveillance has always worked for me, but previously, getting to...
Login or Create an Account to see details.
The system has a nice little home screen. If I am ever curious about what is coming, I can click on...
Login or Create an Account to see details.
The system really helps me to do my job and make sure that we are taking care of our patients. It...
Login or Create an Account to see details.
We have a specialist with VigiLanz who helps us custom-tailor the product to our needs. The...
Login or Create an Account to see details.
I have learned some tricks that make the system a lot easier to use. If providers have never used...
Login or Create an Account to see details.
One of the last upgrades made it so that we have to refresh VigiLanz Pharmacist Surveillance to see...
Login or Create an Account to see details.
I don't know who makes the alerts and rules. For example, the new COVID-19 drug remdesivir shows up...
Login or Create an Account to see details.
I really appreciate VigiLanz’s support services. When I have issues or want to optimize or create...
Login or Create an Account to see details.
Overall, my experience with the product is very positive. I use it every day for my work. It helps...
Login or Create an Account to see details.
The service from VigiLanz is good. I can submit any kind of issue online and get an immediate...
Login or Create an Account to see details.
Originally, we were going to have better integration. Right now, information just goes one way from...
Login or Create an Account to see details.
Additional training from the vendor would be good. Before, there were webinars and recorded webinars...
Login or Create an Account to see details.
Unfortunately, the vendor's customer support people seem to think that if they validated something,...
Login or Create an Account to see details.
Our biggest hiccup with the system was with getting fees. The vendor's process works, but we had...
Login or Create an Account to see details.
VigiLanz sometimes does training modules. Their electronic training isn't very useful, and it...
Login or Create an Account to see details.
We would probably buy the solution again. There aren't a lot of great modules out there, but the...
Login or Create an Account to see details.
The solution has a slight learning curve, but we have been able to quickly train an incredibly...
Login or Create an Account to see details.
The promises that the vendor doesn't keep usually involve data fees. The vendor tells us that they...
Login or Create an Account to see details.
VigiLanz Pharmacy Surveillance has been a big improvement from the system we used to use. VigiLanz...
Login or Create an Account to see details.
When COVID-19 first hit, the VigiLanz team was building rules to help us identify COVID-19 patients...
Login or Create an Account to see details.
The vendor is obviously growing and improving all the time. Recently, they did a few really cool...
Login or Create an Account to see details.
We want to easily validate data, and we can easily pull data with this system. Some things are a...
Login or Create an Account to see details.
An outcome is only tangible if we can prove it with the system's reports. I can easily prove that we...
Login or Create an Account to see details.
I can’t think of anything I would have liked the vendor to have done differently with the training....
Login or Create an Account to see details.
A few things have been built into the system and have moved super slowly. I know that isn't all on...
Login or Create an Account to see details.
I am a big proponent of the system. It is a higher quality system than others we have used. There...
Login or Create an Account to see details.
Our experience with VigiLanz has been very positive. We fought to get a new clinical decision...
Login or Create an Account to see details.
From the start, we got extremely good customer service and support from the vendor. The support...
Login or Create an Account to see details.
The system is extremely sophisticated in terms of pulling patient information and building rules and...
Login or Create an Account to see details.
The vendor can build most of what we ask for pretty quickly and effectively. A few things are big...
Login or Create an Account to see details.
The vendor hasn't been able to deliver every single thing we have wanted, but there has been only a...
Login or Create an Account to see details.
The major things are that the system is user friendly and that we can easily document. Those things...
Login or Create an Account to see details.
We receive our money's worth from the vendor. VigiLanz's people work with us as much as they can,...
Login or Create an Account to see details.
We couldn't ask for better service from VigiLanz. We receive great executive involvement from them,...
Login or Create an Account to see details.
There are two facets of VigiLanz. One is their data mining software, and they also have another...
Login or Create an Account to see details.
The usability experience could be improved when it comes to running certain reports. The system is...
Login or Create an Account to see details.
The vendor does excellent with delivering new technology. Specifically, I like that they have added...
Login or Create an Account to see details.
As far as support goes, we actually had a hiccup recently with VigiLanz. We had an issue that needed...
Login or Create an Account to see details.
I wouldn’t expect the vendor’s executive suite to be down here at the ground level all the time. But...
Login or Create an Account to see details.
When we submit a ticket to VigiLanz, they usually get back to us and fix the issue that day. They...
Login or Create an Account to see details.
There was one part that VigiLanz couldn't integrate with, but that was more an issue with our EHR....
Login or Create an Account to see details.
The implementation took a long time because of some issues with integration. I think most EHRs...
Login or Create an Account to see details.
We haven't had any nickel-and-diming from Vigilanz. The price has been basically what they said the...
Login or Create an Account to see details.
The upgrades are really quick and easy, and we don't even notice them. The initial training was...
Login or Create an Account to see details.
I am very happy with VigiLanz Pharmacy Surveillance. We will definitely keep using it. It is easy to...
Login or Create an Account to see details.
One of the things that we liked about VigiLanz Pharmacy Surveillance is that it had alerts with the...
Login or Create an Account to see details.
Our struggles with VigiLanz's software are usually just building the rules to match what we actually...
Login or Create an Account to see details.
We use VigiLanz for our antimicrobial stewardship program and also for pharmacist clinical...
Login or Create an Account to see details.
We were looking for a tool to help us with calculating the financial impact of our interventions....
Login or Create an Account to see details.
The option to have quick review alerts was a really nice enhancement that the vendor made this year....
Login or Create an Account to see details.
The vendor is enhancing the existing products, but I don't see a lot of new things coming out other...
Login or Create an Account to see details.
Our IS resource is great. They are very responsive; they usually respond the same day or within...
Login or Create an Account to see details.
We thought we were going to get our historical data backloaded, but there was an incompatibility...
Login or Create an Account to see details.
When we work on activations and put them into production, they usually work well. It is rare that we...
Login or Create an Account to see details.
I rely on the solution a lot, especially for drug adjustments. Now that our census has increased, we...
Login or Create an Account to see details.
The vendor will add rules or take away things that we don't need. Sometimes, they will also take...
Login or Create an Account to see details.
We have an antimicrobial patient list in the system. In that list, we can add comments that will...
Login or Create an Account to see details.
My number one pet peeve with the system is how slow it gets sometimes. The vendor's quick review for...
Login or Create an Account to see details.
The clinical rules in the VigiLanz system allow us to drill down and filter information to what we...
Login or Create an Account to see details.
We have been able to expand our clinical side and even go paperless because of the VigiLanz system....
Login or Create an Account to see details.
We have received our money’s worth. VigiLanz Pharmacy Surveillance is a good, quality product. It...
Login or Create an Account to see details.
VigiLanz offers plenty of webcasts and hosts different training sessions. Training is very available...
Login or Create an Account to see details.
I am happy with VigiLanz Pharmacy Surveillance. I like that VigiLanz has a pharmacy module and that...
Login or Create an Account to see details.
The only thing in the system that I struggle with is the interface. It is not very easy to run...
Login or Create an Account to see details.
VigiLanz’s support is very good, and there is excellent executive involvement.
Login or Create an Account to see details.
When I was at the site level at a hospital, the VigiLanz product was amazing. I really liked it. Now...
Login or Create an Account to see details.
VigiLanz has come out with a lot of different modules, and each one has a separate fee. So there is...
Login or Create an Account to see details.
Unfortunately, VigiLanz Pharmacy Surveillance doesn't integrate with our EMR, though that isn't...
Login or Create an Account to see details.
I really like how customizable the product is. If there is something that I would like to change or...
Login or Create an Account to see details.
I like how responsive VigiLanz is to my needs. I know the people in charge, and they know me.
Login or Create an Account to see details.
Vigilanz makes continual improvements to the product, but they have made fewer improvements in the...
Login or Create an Account to see details.
The functionality of the system is very good. VigiLanz is delivering new technology, but it is not...
Login or Create an Account to see details.
Vigilanz's support is very good. I may have some complaints, but I like that I have access to a...
Login or Create an Account to see details.
We have been able to reduce our mortality rate. That is why I am a big fan of the VigiLanz product....
Login or Create an Account to see details.
Preferences