Safety, Quality, and Risk Solutions Commentary
Filtered view: All

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Analyst/Coordinator

Product

VigiLanz’s solution is user friendly and has an easy interface. The solution is a good product for...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

VigiLanz’s support team is fabulous, and the vendor has good communication regarding the delivery of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I think VigiLanz’s solution lacks a bit across the board. Specifically, VigiLanz could improve the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The main thing that we really enjoy about the product is the flexibility and the engagement with the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Loyalty

The customizability of the product really was the selling point for us as an organization....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I understand the difficulty in my request, but some of the vendor’s training material that is...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The problem may be partially our doing, but to make things easier on the end users, I would like the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

VigiLanz's reporting product is a third-party product currently. We have had some struggles with...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product, Value

It is not a VigiLanz thing, but we are using different tools within our EMR, including some...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

We have some things on the road map with the vendor and some enhancements and developments we would...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

VigiLanz’s strengths are customization and responsiveness. If they don't have anything out of the...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Because of the way the system is built, it is able to be customizable. It is forms based, so we can...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Pulling reports takes some time. The system is slow. There are some canned reports, but we can do...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product is simple and intuitive. It is not hard to navigate, but it can't pull anything out of...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor is not resolving problems except for simple ones, like daily reports. They still have...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

This product is not the be-all and end-all; there is too much piecemealing. Additionally, the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty

We chose VigiLanz's system partly because we had utilized the program with our infection prevention...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Operations

The vendor was fabulous during the implementation. We worked with pharmacists and safety nurses, and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Operations

The training that I received from the vendor went really well. However, VigiLanz could have pushed...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty, Product

Our previous vendor's solution was linked to our EMR in real-time. When a patient changed locations...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

I work with data analytics in my department, and there are some reporting pieces and dashboard...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product, Value

Our reporting has increased since we have gone online with the new system, and we attribute that to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

When our contacts at VigiLanz weren't solving problems, they engaged other people from their side...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty

We have had a really good experience with the vendor. We are still optimistic about the change we...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are some limitations with the software, and the functionality of the system is really not up...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

There are so many more good things about VigiLanz's system than negative things. But the negative...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

I see changes to the system, and I don't get update notices. I have gotten maybe two newsletters. It...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The system is very intuitive and simple. I can really figure it out. I accidentally gave someone...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have one person that is always available to me, and I love that. But I get into things that the...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Patient safety is very important to our organization, and this system has really been able to drive...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Relationship

The VigiLanz support people that I have worked with have been good. They are very timely.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Product, Value, Value

VigiLanz's product is very limiting because the vendor doesn't allow users to customize their own...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Product

I would tell someone who was looking into the system that the system allows us to pull live data...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

When we were looking at solutions, VigiLanz's solution met our needs in terms of configurability and...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor's service is very good. VigiLanz works very closely with us on some development things....

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The platform is great compared to the previous event reporting platform that we had. With the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The number of reports in the product and the ability to customize reports are excellent. VigiLanz...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Our one concern has to do with the volume at this time. The speed of loading pages is lagging,...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would tell a peer that the support we get from VigiLanz is excellent. The response time is...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

We have seen increased reporting across every division that has gone live with the VigiLanz...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We are in the building phase with VigiLanz. We need quite a few things that we don't easily have...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

When VigiLanz says they are going to accomplish something, they will. VigiLanz is going in the right...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

A lot of things were supposed to have been easily built into the product, but building those things...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

In the old system, we would report an event and wouldn't get an email notification; we would have no...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

VigiLanz didn't do a lot of training for us. Basically, they trained our training staff, who then...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

A pain point with VigiLanz's system is the reporting. Our organization is big on metrics, and the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

What VigiLanz did to help us implement their solution went above and beyond the scope of the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

In the old application, it was cumbersome to enter an event. I can see the number of events being...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF