Safety, Quality, and Risk Solutions
Filtered view: All

Subject Expert
Ryan Pretnik
Research Director
KLAS Research Director - Ryan Pretnik
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Analyst/Coordinator

Implementation and Training

In the go-live process, our contact people were really available. We have regular update meetings...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

Quarterly, the vendor sends an email about some trainings that are available, but I don’t see too...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

I am really satisfied with the product, but it isn’t super flawless. Given time, it will get there....

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The ease of use might be more of a user issue than a VigiLanz issue, but I feel like the ease of use...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

There are a lot of updates, but there isn't much new technology, like a scanner or something.

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

In this next year, I feel like there is a lot that I can work with a team on. I am very optimistic...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Technology

The product is reliable. Recently, I feel like it is moving a little faster. There were some times...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We shopped the realm of VigiLanz, and the compliance piece didn't meet the mark with our manager of...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

It is really easy to get ahold of the vendor to get things done. I have a routine meeting with a...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The team that I work with from VigiLanz is really good at managing expectations. When I ask for...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

There is so much of an impact from COVID-19. In the beginning, we saw increased reporting. We have...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The vendor keeps their promises, but we are not totally satisfied with some things. The product is...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We have adapted more than the vendor has. I would have expected to have slowed down the frequency of...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

My team actually requested another product, but it was cost prohibitive, so we landed with...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We understood that VigiLanz would be providing us with some education templates to individualize for...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The ease of reporting is superb. VigiLanz recently did an upgrade per our request that changed how...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

I am a little more hopeful for the future just because of some recent changes. Maybe I am hopeful...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

VigiLanz has some opportunities with reporting. Their system needs to be more up to date. Its...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

We experience a lot of lag with the product. If we need to run a report over a period of time, we...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

I would probably buy the solution again. The vendor has a lot of opportunities to improve, but they...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The solution is intuitive. It can be used by anyone. The system has exceeded our expectations. It is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The quality of the vendor's support is unbelievable. We had an issue, and we were able to message...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

VigiLanz could be more timely with their changes. We will see a change get made, but we won't get an...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

If we put junk into the system, then we will get junk out of the system. We really have to interpret...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We still have a relationship with the vendor for event reporting, and we are very pleased with that.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The main opportunities for the vendor with event reporting are analytics and reporting.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost

The system is of good value. The vendor doesn't nickel-and-dime us. The vendor works with us, and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

With the VigiLanz system, we have definitely increased our event reporting for safety events....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

I really haven’t had to use the support team for the VigiLanz system.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF