Safety, Quality, and Risk Solutions Commentary
Filtered view: All
Subject Expert
Niel Oscarson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Value
From using VigiLanz's system, we have had an increased visibility of patient errors because of...
Login or Create an Account to see details.
Relationship
We need better reports and reporting from VigiLanz. When we are trying to report data with a longer...
Login or Create an Account to see details.
Product
Safety, Quality, and Risk Solutions is easy for the users on the front end to use because there...
Login or Create an Account to see details.
Relationship
The direct support we have with VigiLanz is great. The people we work with and rely on are very...
Login or Create an Account to see details.
Relationship
Quite often, VigiLanz’s support people aren't able to resolve our problems because we have complex...
Login or Create an Account to see details.
Relationship
The advice I would give others looking at Safety, Quality, and Risk Solutions is to think about all...
Login or Create an Account to see details.
Loyalty, Product
The missing functionality in the product is the difficulty with creating reports. We have people on...
Login or Create an Account to see details.
Product
I liked VigiLanz’s last upgrade to Safety, Quality, and Risk Solutions. Recently, VigiLanz changed...
Login or Create an Account to see details.
Product
I would rate Safety, Quality, and Risk Solutions’ integration poorly because it doesn't communicate...
Login or Create an Account to see details.
Operations
Better communication from VigiLanz would be a great thing. During the initial training, we thought...
Login or Create an Account to see details.
Loyalty
We are replacing VigiLanz. I have never been satisfied with Safety, Quality, and Risk Solutions,...
Login or Create an Account to see details.
Relationship
If we put a time frame on promises, VigiLanz does not keep them. If we keep the time frame open...
Login or Create an Account to see details.
Product
The ease of reporting in Safety, Quality, and Risk Solutions is high. It is pretty easy for the...
Login or Create an Account to see details.
Value
VigiLanz warns us when they are going to charge us. They told me once I was asking for too many...
Login or Create an Account to see details.
Relationship
VigiLanz’s support is always slow. Sometimes I will contact support through the help function on the...
Login or Create an Account to see details.
Product
The patient search feature in Safety, Quality, and Risk Solutions is cumbersome. We have people who...
Login or Create an Account to see details.
Product, Value
Safety, Quality, and Risk Solutions is a great product, and I would definitely recommend it to other...
Login or Create an Account to see details.
Product
I like the reporting system for the incidents in Safety, Quality, and Risk Solutions. I also like...
Login or Create an Account to see details.
Product, Value
With Safety, Quality, and Risk Solutions, we have been able to streamline the incident reports. We...
Login or Create an Account to see details.
Relationship
With my background, I am used to being self-sufficient in a product, but I find it very difficult...
Login or Create an Account to see details.
Relationship, Product
We have had some hiccups with Safety, Quality, and Risk Solutions. Sometimes the function of the...
Login or Create an Account to see details.
Loyalty
I just want the vendor to be okay from their acquisition standpoint. They were acquired recently. At...
Login or Create an Account to see details.
Relationship, Product
The vendor does well in terms of the relationship, the value they bring, and the continual updates...
Login or Create an Account to see details.
Product
Quality, safety, risk, and event reporting is done in different ways. That isn't ideal, so VigiLanz...
Login or Create an Account to see details.
Operations
Training is an opportunity for VigiLanz. They are making new features, and we don't always know...
Login or Create an Account to see details.
Relationship, Product
This system is definitely scalable. We are complex with our research mission and fundamental science...
Login or Create an Account to see details.
Relationship, Product
Our experience with VigiLanz has always been positive. They are easy to work with, bring ideas, and...
Login or Create an Account to see details.
Product
Speed wouldn't totally satisfy us, but it would be terrific for the system to be faster and for it...
Login or Create an Account to see details.
Product
There has been an issue since very early on that hasn’t been addressed. The system brings over an...
Login or Create an Account to see details.
Culture, Operations
In day-to-day operations, VigiLanz keeps their promises. I was not involved with the pitching and...
Login or Create an Account to see details.
Operations
We have created our own education and training for the VigiLanz platform. The vendor has the...
Login or Create an Account to see details.
Loyalty, Product
Safety, Quality, and Risk Solutions is very slow, and the system gets bogged down quite a bit. That...
Login or Create an Account to see details.
Product
People like the design of Safety, Quality, and Risk Solutions with the web-based point-and-click...
Login or Create an Account to see details.
Relationship, Operations, Product
When VigiLanz does a form change or something like that, we get a couple of updates, but we don't...
Login or Create an Account to see details.
Culture, Value
We had a pretty hefty wish list for VigiLanz in the beginning, but then we backed off. VigiLanz told...
Login or Create an Account to see details.
Loyalty
I would tell others looking at VigiLanz to definitely make sure they have anything that they could...
Login or Create an Account to see details.
Relationship
VigiLanz’s response to when we put a ticket through is fairly good. For most of the day-to-day...
Login or Create an Account to see details.
Relationship
Some of the limitations that we have with the system are our fault and not the vendor's. We aren't...
Login or Create an Account to see details.
Loyalty
The only dissatisfaction I have with VigiLanz is that we are trying to figure out where to express...
Login or Create an Account to see details.
Operations, Product, Value
The system is easy to use, and we have been able to implement it in numerous hospitals. Our end...
Login or Create an Account to see details.
Relationship, Operations
We have weekly calls with VigiLanz to make sure that we are optimizing their database. I love that...
Login or Create an Account to see details.
Relationship
People should know about VigiLanz's customer support. VigiLanz's people are available 24 hours a...
Login or Create an Account to see details.
Operations, Product, Value
Safety, Quality, and Risk Solutions was easy for our end users to implement. It was also easy for us...
Login or Create an Account to see details.
Product, Value
We have been able to significantly increase our voluntary reporting with the system. We have also...
Login or Create an Account to see details.
​
Featured Report
Preferences