Safety, Quality, and Risk Solutions Commentary
Filtered view: All
Subject Expert
Niel Oscarson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
I just want the vendor to be okay from their acquisition standpoint. They were acquired recently. At...
Login or Create an Account to see details.
Relationship, Product
The vendor does well in terms of the relationship, the value they bring, and the continual updates...
Login or Create an Account to see details.
Product
Quality, safety, risk, and event reporting is done in different ways. That isn't ideal, so VigiLanz...
Login or Create an Account to see details.
Operations
Training is an opportunity for VigiLanz. They are making new features, and we don't always know...
Login or Create an Account to see details.
Relationship, Product
This system is definitely scalable. We are complex with our research mission and fundamental science...
Login or Create an Account to see details.
Relationship, Product
Our experience with VigiLanz has always been positive. They are easy to work with, bring ideas, and...
Login or Create an Account to see details.
Product
Speed wouldn't totally satisfy us, but it would be terrific for the system to be faster and for it...
Login or Create an Account to see details.
Product
There has been an issue since very early on that hasn’t been addressed. The system brings over an...
Login or Create an Account to see details.
Culture, Operations
In day-to-day operations, VigiLanz keeps their promises. I was not involved with the pitching and...
Login or Create an Account to see details.
Operations
We have created our own education and training for the VigiLanz platform. The vendor has the...
Login or Create an Account to see details.
Loyalty, Product
Safety, Quality, and Risk Solutions is very slow, and the system gets bogged down quite a bit. That...
Login or Create an Account to see details.
Product
People like the design of Safety, Quality, and Risk Solutions with the web-based point-and-click...
Login or Create an Account to see details.
Relationship, Operations, Product
When VigiLanz does a form change or something like that, we get a couple of updates, but we don't...
Login or Create an Account to see details.
Culture, Value
We had a pretty hefty wish list for VigiLanz in the beginning, but then we backed off. VigiLanz told...
Login or Create an Account to see details.
Loyalty
I would tell others looking at VigiLanz to definitely make sure they have anything that they could...
Login or Create an Account to see details.
Relationship
VigiLanz’s response to when we put a ticket through is fairly good. For most of the day-to-day...
Login or Create an Account to see details.
Relationship
Some of the limitations that we have with the system are our fault and not the vendor's. We aren't...
Login or Create an Account to see details.
Loyalty
The only dissatisfaction I have with VigiLanz is that we are trying to figure out where to express...
Login or Create an Account to see details.
Operations, Product, Value
The system is easy to use, and we have been able to implement it in numerous hospitals. Our end...
Login or Create an Account to see details.
Relationship, Operations
We have weekly calls with VigiLanz to make sure that we are optimizing their database. I love that...
Login or Create an Account to see details.
Relationship
People should know about VigiLanz's customer support. VigiLanz's people are available 24 hours a...
Login or Create an Account to see details.
Operations, Product, Value
Safety, Quality, and Risk Solutions was easy for our end users to implement. It was also easy for us...
Login or Create an Account to see details.
Product, Value
We have been able to significantly increase our voluntary reporting with the system. We have also...
Login or Create an Account to see details.
Product
VigiLanz’s solution is user friendly and has an easy interface. The solution is a good product for...
Login or Create an Account to see details.
Relationship
VigiLanz’s support team is fabulous, and the vendor has good communication regarding the delivery of...
Login or Create an Account to see details.
Product
I think VigiLanz’s solution lacks a bit across the board. Specifically, VigiLanz could improve the...
Login or Create an Account to see details.
Operations
The main thing that we really enjoy about the product is the flexibility and the engagement with the...
Login or Create an Account to see details.
Culture, Loyalty
The customizability of the product really was the selling point for us as an organization....
Login or Create an Account to see details.
Operations
I understand the difficulty in my request, but some of the vendor’s training material that is...
Login or Create an Account to see details.
Product
The problem may be partially our doing, but to make things easier on the end users, I would like the...
Login or Create an Account to see details.
Product
VigiLanz's reporting product is a third-party product currently. We have had some struggles with...
Login or Create an Account to see details.
Loyalty, Product, Value
It is not a VigiLanz thing, but we are using different tools within our EMR, including some...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We have some things on the road map with the vendor and some enhancements and developments we would...
Login or Create an Account to see details.
​
Featured Report
Preferences