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Workday ERP Implementation Leadership Commentary
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Subject Expert
Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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Director

Relationship

Workday’s executives are pretty engaged. There are always things to learn about the industry, but I...

Oct 2025
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Director

Relationship

To me, Workday’s expertise in finance rates highly. My stakeholders are pretty doubtful about...

Oct 2025
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Director

Loyalty, Services

The supply chain module is newer, and Workday is coming up to speed and continuing to enhance and...

Oct 2025
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Director

Loyalty, Relationship, Operations

The goal of this work was to simplify and harmonize our processes. It isn't Workday's responsibility...

Oct 2025
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Director

Relationship, Operations

Workday has been really good about assigning us experienced consultants on the Workday side, and...

Sep 2025
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Director

Value

Workday does not charge for every little thing. They are really very fair about how they work with us....

Sep 2025
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Director

Loyalty, Operations

We chose to go with Workday because we had a good experience with them previously, and no one is...

Sep 2025
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Director

Relationship, Operations

The consultants who work directly for Workday have been phenomenal. However, there is one team from...

Sep 2025
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Director

Loyalty, Operations

The anticipated outcomes of this project with Workday are that we will be able to go live on time...

Sep 2025
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CIO

Operations

We are still in the midst of executing things, but Workday is doing a great job in their execution....

Aug 2025
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CIO

Loyalty, Value

We looked at a few firms for the project, and we selected Workday for multiple reasons. They seemed...

Aug 2025
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CIO

Loyalty, Operations, Value

We obviously made a big commitment to Workday. There is a bigger dollar and scope commitment for the...

Aug 2025
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Director

Relationship, Operations

Workday has a methodology that they follow very closely. That is one of the things I love about...

Apr 2025
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Director

Relationship, Operations

Workday is usually very good at meeting with any C-suite level. For some reason, they hesitated...

Apr 2025
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Director

Operations

Workday is very good at finance. In terms of the implementation, they would score the highest...

Apr 2025
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Director

Operations

Essentially, our expected outcome was to have good adoption of business processes that don't have to...

Apr 2025
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Director

Value

Workday charges for every little thing. The Dale Carnegie approach to consulting is to give a...

Apr 2025
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Director

Loyalty, Relationship, Operations

If meeting expectations means the firm got things out the door, turned things on, and the wheels...

Apr 2025
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Director

Operations

Workday is new to the market, so their healthcare expertise is pretty average. That was pretty clear...

Apr 2025
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Director

Relationship, Operations

Any consulting firm has a couple of really good people who have been around a long time. But we had...

Apr 2025
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VP/Other Executive

Relationship, Operations

We were able to use a consultant we had worked with before from Workday, so that was nice because...

Mar 2025
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VP/Other Executive

Operations

The biggest takeaway from all of my implementations with Workday was that it sure would be nice if...

Mar 2025
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VP/Other Executive

Operations

I'm not sure that we have been supported the most by Workday post-implementation. We were expected...

Mar 2025
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VP/Other Executive

Operations

Workday pushes for some pretty tight implementation timelines, which don't necessarily always work...

Mar 2025
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VP/Other Executive

Operations

We signed on to a statement of work with Workday early on before anything even got started....

Mar 2025
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VP/Other Executive

Operations, Value

We had a fantastic project manager from Workday who was extremely accessible and always able to jump...

Feb 2025
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VP/Other Executive

Operations

We stayed on our project timeline with Workday, but we did have some people who rolled off from time...

Feb 2025
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VP/Other Executive

Operations

Workday could have done a little better with laying out a full project plan with expectations a...

Feb 2025
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VP/Other Executive

Operations

The implementation experience with Workday was great overall because their team members knew each...

Feb 2025
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VP/Other Executive

Operations

The Workday teams were very engaged and helpful during the implementation of the project.

Feb 2025
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VP/Other Executive

Loyalty, Operations

Workday’s expertise in supply chain was pretty good. Control and electronic transactions were the...

Jan 2025
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VP/Other Executive

Operations

I do expect the Workday implementation team to know their product better than any third party. I...

Jan 2025
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VP/Other Executive

Relationship, Operations

Not all of Workday’s staff members were perfect. For example, I would have expected something more...

Jan 2025
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VP/Other Executive

Relationship, Operations

Workday is limiting their strategic ability, and the reasons for that are twofold. First, Workday...

Jan 2025
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VP/Other Executive

Operations, Services

There were mixed experiences with Workday’s consultants. Some people at Workday were very open to...

Jan 2025
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Director

Relationship, Operations

All the main Workday consultants had healthcare experience of some kind. One consultant was amazing...

Jan 2025
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Director

Relationship, Operations

We ran into some issues around certain things in finance. We would have liked to have seen some more...

Jan 2025
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Director

Operations

We had a project team that we met with who did the basic fundamental stuff like data gathering, and...

Jan 2025
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Director

Relationship, Operations

We had some issues when a consultant left the project. The things we had engaged with that person on...

Jan 2025
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Director

Relationship, Operations

We had an executive from Workday who was involved a little bit. Workday was pretty responsive on the...

Jan 2025
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