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Workday ERP Implementation Leadership Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

There was a big discrepancy between the sales cycle for Workday and the actual people doing the...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Workday’s project management resources have been very weak. Our project managers are carrying out...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Once we started with Workday, we realized they don’t help with people change management. They really...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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Director

We went live with the initial implementation, but we had to keep the implementation project open...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

In our supply chain, hospitals use punchouts for catalogs when they are doing supply chain ordering....

Comment Tone Neutral
Pillars Services
Evaluation Unrated

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Director

I wouldn't buy Workday's service again. If anybody were considering buying it again, I would advise...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

I would describe the implementation project with Workday as a series of unfortunate surprises. We...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

We wanted the system to be a magical ERP system that was capable of being easily managed with a...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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Director

Workday has expertise in finance, but translating that into industry-specific things was quite a...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

We had access to a really good employee from Workday. They were absolutely fabulous. This person...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

In some ways, the Workday implementation was done in the standard approach, but we are finding out...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Workday was very interested in our success. Workday was very focused on the unique points of our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

A lot of the challenges we've seen are not related to what Workday did. It's either Workday...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Workday has gone through rounds of layoffs this year, and their ability to deliver is being...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Workday’s supply chain module is a dud due to their technology.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

One of our consultants from Workday was much better than the others. We brought them on for a...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Director

We brought in a couple of consultants from Workday that helped with the payroll. In the end,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

Workday’s implementation is a nice service. We have the comfort knowing that Workday is watching...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

The Workday person we have for the implementation is very knowledgeable. Also, Workday is very quick...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Workday’s executives are pretty engaged. There are always things to learn about the industry, but I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

To me, Workday’s expertise in finance rates highly. My stakeholders are pretty doubtful about...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

The supply chain module is newer, and Workday is coming up to speed and continuing to enhance and...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

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Director

The goal of this work was to simplify and harmonize our processes. It isn't Workday's responsibility...

Comment Tone Neutral
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Director

Workday has been really good about assigning us experienced consultants on the Workday side, and...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Workday does not charge for every little thing. They are really very fair about how they work with us....

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

We chose to go with Workday because we had a good experience with them previously, and no one is...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

The consultants who work directly for Workday have been phenomenal. However, there is one team from...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

The anticipated outcomes of this project with Workday are that we will be able to go live on time...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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