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Commentary Summary
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User Commentary
CIO
Functionality and Upgrades
Finance was not feeling the love with Workday's system initially. It was a tough slog getting folks...
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CIO
Functionality and Upgrades
There is a lot to celebrate with Workday. Our bet on the vendor was huge, but everyone now agrees...
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CIO
Sales and Contracting
Workday is abysmal during the contracting process. Workday is the most difficult and awful vendor to...
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Manager
Functionality and Upgrades
Workday's system is down when there are updates, and the system is unavailable when we really need it....
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Manager
Functionality and Upgrades
I would purchase Workday's system again. That is one of the things that works well. I haven't really...
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Manager
Functionality and Upgrades
The product is not incredibly user friendly if the user doesn't have a lot of computer experience. I...
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Manager
Service and Support
Anytime I need help from Workday, I can use their chat button. There are some things we only have to...
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Manager
ROI / Cost (care and feeding)
I don't have any qualms at all about the system. It works well. I get my money's worth out of the product....
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Manager
Lessons Learned
Workday puts out information every year about how to document receiving the flu shot. However, I...
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Manager
Functionality and Upgrades
We get paid money, but we also get paid in benefits. Workday actually breaks things down for us....
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Manager
Functionality and Upgrades
The product has security features. We have to change our password every so often. The product makes...
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Manager
Functionality and Upgrades
Workday Planning allows us to drill down to find specific details as to why the variances are happening....
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Manager
Future Outlook
Workday really gave us a big lift from what we were using. Our previous homegrown system was very...
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Manager
Functionality and Upgrades
It is harder to change some of the business processes with Workday than we thought it would be. Once...
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Manager
Service and Support
It is difficult to get Workday consultants with knowledge on how to use Workday Planning in an HRIS....
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Manager
Implementation and Training
We have to pay Workday a lot for training. I have learned more by just using the system, looking at...
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CIO
Functionality and Upgrades
With our previous vendor’s licensing model, we were not paying for maintenance. That was a huge cost...
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CIO
Interfacing and Integration
The solution ties us very closely into the clinical world of our system platform. Workday's software...
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Analyst/Coordinator
Technology
Workday is continually improving their technology and adding AI. We have dealt with some very...
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Analyst/Coordinator
Sales and Contracting
I am an extremely critical person in terms of what is promised versus what is delivered, and I would...
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Analyst/Coordinator
Functionality and Upgrades
The Workday recruiting piece has been dismal. The processes for hiring and onboarding people are...
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Analyst/Coordinator
Implementation and Training
Workday's recommendations for vendors to help with the implementation didn't seem appropriate. We...
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Director
Implementation and Training
Training is an area where Workday can really improve on that. The vendor needs to have their...
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Director
Functionality and Upgrades
Since the product is changing so much, the vendor is just struggling to not work on getting those...
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Director
Functionality and Upgrades
This product is the vendor's newest module. There was a release in September and March. We went...
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Director
Service and Support
The product is so configurable and has so much available. I had a vision of what I wanted for the...
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Director
Functionality and Upgrades
I have implemented and worked with other systems, and I would choose Workday's product. One reason...
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Director
Relationship
Workday executives were available to me via phone, text, and email. The vendor always responded in a...
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Director
Functionality and Upgrades
We really have seen some tangible changes here that have made our work life and business life better...
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VP/Other Executive
ROI / Cost (care and feeding)
I would absolutely recommend Workday. I put them on a short list for anybody that is an employer and...
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VP/Other Executive
Functionality and Upgrades
The recruiting model needs to be beefed up. There are several capabilities that need to be brought...
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VP/Other Executive
Win/Loss - Why they were selected (by current clients)
We use Workday Planning to rebuild structures all the time. That is one of the reasons I selected...
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VP/Other Executive
Relationship
Workday doesn't miss when they release features and capabilities. Workday does a good job of...
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VP/Other Executive
Implementation and Training
When we have used Workday as the implementer, the implementations have gone without a hitch. Workday...
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VP/Other Executive
Functionality and Upgrades
Workday's technology is right on the bleeding edge and beautiful. There are built-in robotics, and...
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VP/Other Executive
Relationship
Workday is very proactive, so we are in constant conversation with them about emerging capabilities...
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VP/Other Executive
Service and Support
I didn't really see any noteworthy changes from the vendor during the COVID-19 crisis. We were able...
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VP/Other Executive
Functionality and Upgrades
There are things that the vendor does okay, but I find the interface really kludgy. The system is...
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VP/Other Executive
Functionality and Upgrades
We should be able to do our annual review process in a product like this product, but we do not. We...
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COO
Relationship
Workday is a very good partner. They do rotate good people in and out, but the folks who have been...
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COO
Service and Support
One of Workday's weaknesses is that they tell us that finance just works, but we talked to two other...
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Manager
Functionality and Upgrades
Workday is pretty new to healthcare when it comes to the supply chain. We delayed our implementation...
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Manager
Functionality and Upgrades
Workday provides us visibility into real-time data rather than having to request information or...
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Manager
ROI / Cost (care and feeding)
We have definitely seen cost savings on the A/P side. During the COVID-19 crisis, we furloughed a...
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Manager
Other Observations & Comments
Workday is new to healthcare. Other vendors' solutions that have been around forever are pretty...
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Manager
Relationship
I have never worked with a supplier or a vendor that was like a partner. The supplier is always...
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Manager
Functionality and Upgrades
Workday has huge potential if organizations have the skill sets in-house. If they don’t, they have...
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Manager
Functionality and Upgrades
Feature releases are twice a year with Workday. I have worked with many companies that hadn’t...
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Manager
Implementation and Training
Training for us has been a little problematic. It is hard to take it all in in one class. We kind of...
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Analyst/Coordinator
Service and Support
When I put in a ticket, the vendor is really proactive about that. They respond right away. I am...
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Analyst/Coordinator
Other Observations & Comments
If supply chain were out of the picture, I would recommend Workday more. Things with the supply...
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Analyst/Coordinator
Future Outlook
I predict that we will be satisfied with the vendor a year from now. They are constantly improving...
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Analyst/Coordinator
Functionality and Upgrades
I would tell others that Workday's system is great for HR. The system is easy to use and is really...
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Analyst/Coordinator
Functionality and Upgrades
One thing that isn't good is that we have an item master. Some fields can't be changed. The item...
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Analyst/Coordinator
Service and Support
I have a lot of concerns that prevent the Workday system from being the great product it could be....
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Analyst/Coordinator
Relationship
Workday does a great job of listening to their customers. We can submit ideas to their website, and...
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Analyst/Coordinator
Service and Support
Workday's supply chain piece isn't used by many healthcare organizations yet. I report things that...
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Analyst/Coordinator
Functionality and Upgrades
We know to take things not off the purchase order but off the requisition, but that is a bit of a...
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Analyst/Coordinator
Functionality and Upgrades
If the decision were up to me, I would purchase the system again. I like the HR side and the...
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Analyst/Coordinator
Other Observations & Comments
Workday didn't really have implementation people. We bought the product, and we could have had...
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Analyst/Coordinator
Service and Support
The vendor could improve their supply chain and customer service. Those are the only things that...
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Analyst/Coordinator
Interfacing and Integration
We have a lot of integration. We only needed help with the system's integration once, and the person...
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VP/Other Executive
Service and Support
When I go to Workday to get a problem fixed, they don’t say they are going to charge me. That is all...
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VP/Other Executive
Implementation and Training
Workday offers training everywhere. They are flexible. In this COVID-19 world, of course, everybody...
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VP/Other Executive
Interfacing and Integration
Workday is pretty good about letting us know what they can do and can't do. We have a lot of...
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VP/Other Executive
Functionality and Upgrades
Workday provides a few updates per year, but everybody is on the same release. We are given a notice...
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VP/Other Executive
Service and Support
Workday has done everything that they told us they would do.
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VP/Other Executive
ROI / Cost (care and feeding)
People know about Workday’s license and structure before they buy the product; that information is...
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VP/Other Executive
Functionality and Upgrades
Workday's system is certainly an improvement compared to our previous system. But that is dependent...
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VP/Other Executive
Lessons Learned
We have to have good change management to train people and make sure those people adopt the product....
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VP/Other Executive
Implementation and Training
Workday has done a good job of being very selective about their implementation partners. That is a...
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CFO
Functionality and Upgrades
Our HR people will never use anything but Workday's system. We are on the bread-and-butter system...
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CFO
Service and Support
The difference between customer service from Workday and other vendors is night and day. When I...
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CFO
Functionality and Upgrades
We don't do a lot of training. Workday's system is based on the idea that we shouldn't need a lot of...
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CFO
Functionality and Upgrades
The solution used to be very cumbersome, but it had an uptick in functionality. People want the...
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CIO
Functionality and Upgrades
We have gone through an upgrade, and we are about to do another one soon. Workday is well organized...
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CIO
Lessons Learned
Receiving our money’s worth remains to be determined because we are so early in the process....
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CIO
Lessons Learned
In terms of nickel-and-diming, it is hard for me to say yes or no. I am going to have to say that...
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CIO
Functionality and Upgrades
Workday's delivered reports are fine, but we have a data warehouse. We are having a really hard time...
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CIO
Relationship
In terms of support through the COVID-19 crisis, the team that we work with at Workday is very...
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VP/Other Executive
Service and Support
On a scale of one to nine, I would give Workday’s support through the COVID-19 crisis a score of a...
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VP/Other Executive
Functionality and Upgrades
We are still stabilizing in the system, but I would buy the system again a million times over. The...
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VP/Other Executive
Implementation and Training
Workday required us to get people certified or trained early in the implementation, and the training...
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VP/Other Executive
Service and Support
We have Workday’s lowest level of support. We have the lowest package, so if we are having a...
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VP/Other Executive
Future Outlook
We really love the system. It has done great things for us as an organization to take our health...
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Director
Relationship
In the beginning stages, there was a high-level executive engaged with our CFO. To the best of my...
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Director
Technology
On the HR side, the system is highly developed. It is a good tool. The breadth of solutions is what...
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Director
Interfacing and Integration
There are a number of things the solutions do really well and a number of things that we are working...
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Director
ROI / Cost (care and feeding)
The ROI has been certainly positive. Workday has been parallel with our growing business. They have...
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Director
Implementation and Training
Workday was the implementation partner when we implemented. Their training was really good.
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Director
Other Observations & Comments
The variances are pretty dramatic. The system is mostly managed by the HR and finance teams. The...
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Director
Future Outlook
There were a couple of times last year when we were looking to do something and Workday was just...
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Director
Service and Support
Workday is a great product company, but they are not necessarily great at lending a hand to their...
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Director
Functionality and Upgrades
The system is efficient because we don’t have to ask a lot of questions. People can just get what...
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Director
Service and Support
Workday's system is a ticketing system. If we have an issue, the main support contacts can file a...
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Director
Relationship
I had a meeting with an executive who was interested in how we were dealing with a certain issue...
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Director
ROI / Cost (care and feeding)
We have received our money’s worth with Workday. We basically limited all infrastructure to support...
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Manager
Service and Support
When the COVID-19 pandemic hit, Workday reached out to us to provide some of the materials that we needed....
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Manager
Implementation and Training
Workday has been a fantastic partner to us as we have implemented their system. We leveraged Workday...
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Manager
Implementation and Training
Workday has a whole training library. We did some of their online, self-paced training. In our...
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Manager
Interfacing and Integration
This solution is a fully integrated SaaS model. That is how the vendor sells this product. Based on...
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Manager
Implementation and Training
I was contacted by our Workday sales manager and our customer success executive to make sure that...
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Manager
Functionality and Upgrades
We looked at Workday’s product because of the vendor’s status within the market and the rating of...
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Manager
Functionality and Upgrades
When looking for a solution, our end users felt like Workday’s system was intuitive. They felt that,...
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Director
Service and Support
Workday is very accessible and easy to work with. Their support model works very well, and they are...
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Director
Relationship
Our relationship with Workday is positive. We have regular contact with our account managers. These...
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Director
Functionality and Upgrades
This solution has a single platform across all clients and industries. This allows the vendor to...
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Director
Functionality and Upgrades
Workday provides weekly feature updates whether we are ready or not. We can defer some of these...
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VP/Other Executive
Implementation and Training
Doing the train-the-trainer process, we were feeling a little exposed by not having deep expertise....
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VP/Other Executive
ROI / Cost (care and feeding)
Workday nickels-and-dimes. And they are extremely difficult to negotiate with.
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VP/Other Executive
Sales and Contracting
The solution is working very well. Workday did promise the sun and the moon. So our expectations are...
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VP/Other Executive
Interfacing and Integration
Workday impacted us unintentionally in one area. Neither our organization or Workday fully...
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VP/Other Executive
Implementation and Training
Workday does an extremely good job because they lay out the outcomes as part of the implementation....
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VP/Other Executive
Lessons Learned
I would strongly recommend Workday to others. We have many times overlooked that doing something...
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VP/Other Executive
Implementation and Training
We had a mostly virtual implementation, which went really well, and we are really enjoying the...
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VP/Other Executive
Functionality and Upgrades
The fundamental reason for us moving to the solution wasn’t any one feature or function. It was the...
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VP/Other Executive
ROI / Cost (care and feeding)
I fought against moving to Workday’s system for a long time because of the cost. It is very costly....
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CIO
ROI / Cost (care and feeding)
Workday mostly charges us for implementation. They don't charge us for the simple things. Everything...
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Manager
Service and Support
Workday has really improved their online community since we first went live. The vendor listens to...
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Manager
Functionality and Upgrades
We can go to Workday's online community and look at the upgrades. There are videos for each upgrade...
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Manager
Implementation and Training
Workday's training is excellent. However, when we put in a new module, our organization trains our...
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Manager
Interfacing and Integration
We didn't know how complicated Workday's configuration pieces would be. Creating business processes,...
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CIO
Other Observations & Comments
If users don't stay current with the solution, the vendor will give them an upgrade to make them...
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CIO
Relationship
Workday is one of the best organizations that I have worked with. I have good relationships with the...
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CIO
Implementation and Training
Workday has a very robust training and education program. They have done a really good job with...
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CIO
Functionality and Upgrades
Workday has very good products. The vendor does a lot of rigorous testing and has made great...
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Manager
Future Outlook
The product is part of our long-term plans. I don’t foresee us moving away from the vendor in the...
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Manager
Functionality and Upgrades
We didn’t use the vendor’s implementation services; we went with an outside vendor instead. The...
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Manager
Implementation and Training
The vendor has done pretty well with training. They have done better recently with COVID-19 and...
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Manager
Other Observations & Comments
The product is still maturing. Anytime people are talking about a huge enterprise system that covers...
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Manager
Service and Support
The vendor does very well with delivering new technology. I have been impressed with their support....
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Manager
Relationship
The product is awesome at driving tangible outcomes. The product is awesome, and the vendor is...
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CIO
Implementation and Training
We went live less than a year ago, and that was challenging for us. I don't know whether Workday was...
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CIO
Functionality and Upgrades
The system works. During COVID-19, there were things that I never would have been able to do in our...
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CIO
Functionality and Upgrades
Workday is still working on the inventory system. The core inventory works well, but the picking and...
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CEO/President
ROI / Cost (care and feeding)
In terms of reaching out to help us find solutions to issues and problems, I don't really see a lot...
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CEO/President
Relationship
Workday has annual in-person meetups. One of our employees has gone to those and has found those...
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CEO/President
Functionality and Upgrades
We do regular upgrades. We had one significant upgrade to a specific module that I got really...
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CEO/President
Relationship
If Workday has provided a vision about where they are going with their product, I haven't heard it...
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CEO/President
ROI / Cost (care and feeding)
I would buy Workday's system again. I have worked with other vendors. We kind of have a joke in HR...
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CEO/President
ROI / Cost (care and feeding)
We pay more to Workday than what we get from them. They have been able to get away with their prices...
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CEO/President
Functionality and Upgrades
There is some automation that we have asked Workday to do, so in that sense, Workday is above...
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CEO/President
Functionality and Upgrades
There are a lot of other things that Workday could do. They could be more connected to the customer...
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CEO/President
ROI / Cost (care and feeding)
The only reason we are doing as well as we are with the product is that we have a person that really...
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CEO/President
Relationship
Overall, everything works well. The one thing that Workday needs to focus on a little bit more is...
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CEO/President
Functionality and Upgrades
From a system perspective, one of the things we have struggled with since day one with Workday's...
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CEO/President
Functionality and Upgrades
I have been pleased with the user interface. The dashboards that we have are way ahead of where we...
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CEO/President
Functionality and Upgrades
The model that Workday deploys is brilliant. Every other ERP vendor is envious of the model because...
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CEO/President
Relationship
Workday could do better at being a partner. I know that when Workday interacted with my team members...
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VP/Other Executive
ROI / Cost (care and feeding)
The Workday ERP payment structure is based on full-time employees and the type of full-time...
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VP/Other Executive
Other Observations & Comments
We haven't really dealt with any Workday executives in quite some time. We don't really use Workday...
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VP/Other Executive
Implementation and Training
I have been pretty impressed with the ongoing training from Workday. Training is always difficult...
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VP/Other Executive
ROI / Cost (care and feeding)
I would recommend the Workday system to other people as long as they are willing to pay money for...
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Director
Other Observations & Comments
Workday has a different vernacular than what we are used to. I don’t know whether the vernacular was...
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Director
Implementation and Training
I would advise Workday to have an early orientation for the end users. Our training materials were...
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Director
Service and Support
The IT director that was over the implementation was the IT director that was assigned to support...
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Director
Other Observations & Comments
We are still trying to understand the system. It has been frustrating for a lot of people. But I...
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CFO
Functionality and Upgrades
Workday’s system was very expensive to bring live, so I don't plan to dump it soon. There is no plan...
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CFO
Functionality and Upgrades
Workday’s system is overkill for an organization of our size. I don't think it is a bad product for...
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CFO
Functionality and Upgrades
Workday probably oversold the system. We have multiple locations that are on the common paymaster,...
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CFO
Implementation and Training
Workday doesn't really implement. They made us go find someone else. Workday could improve the ease...
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CFO
Functionality and Upgrades
Workday’s reporting is not very user friendly. It is hard to adjust a report. I have to start over....
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CFO
Functionality and Upgrades
Workday’s upgrade process seems to be pretty good.
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CFO
Service and Support
Workday doesn’t really provide ongoing support. They have a person who emails me once in a while and...
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CFO
Functionality and Upgrades
The only people who seem to like the system are the HR people. That is because it pushes their work...
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CFO
ROI / Cost (care and feeding)
I would tell someone looking at the system that it is way too expensive and way too much of a...
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Director
Service and Support
We haven’t made any changes during COVID-19 with the support from Workday, but they have provided a...
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Director
Implementation and Training
Workday has come a long way with their implementations. They even have a healthcare-specific...
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Director
Service and Support
The vendor is very up front about what the system is and what they do and don’t do. That is great....
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Director
Interfacing and Integration
We need a lot of extra support with our integrations. The solution's integration is not as seamless...
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Director
Sales and Contracting
Workday is very proactive. They are constantly developing or purchasing new technologies to meet...
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Director
Service and Support
We don’t use Workday a ton for their support. They have a community page that we use pretty heavily,...
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Director
Service and Support
We don’t really have a clear path to the vendor's executive team. We have the appropriate...
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Director
Functionality and Upgrades
It has been so long since we addressed initial pain points. I know we have ongoing pain points, but...
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Director
Service and Support
The thing that we really appreciate about Workday is the way they encourage customers to interact...
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CFO
ROI / Cost (care and feeding)
Workday has contributed positively to ROI. We were able to get better detail, better reporting, and...
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CFO
Service and Support
There was a struggle with budgeting and planning. I think the vendor could have been more proactive...
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CFO
Functionality and Upgrades
We struggled with our allocation functionality and building out certain processes. There were some...
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CIO
Win/Loss - Why they were selected (by current clients)
In determining where we needed to go with our ERP technology, we needed to modernize our experience...
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CIO
Technology
We had a significant increase in the number of direct deposits as part of the implementation. We...
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CIO
Future Outlook
We do want to look to make a transition over to the general ledger supply chain side. For us, that...
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CIO
Implementation and Training
I had a really great experience with Workday’s implementation service and with the additional...
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CIO
Interfacing and Integration
I think Workday can improve integration based on what I am seeing.
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CIO
Functionality and Upgrades
I can tell with the design of the user interface that Workday actually decided to spend and invest a...
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CIO
Service and Support
We haven’t had a bad experience with Workday’s support so far. The vendor is really responsive. I...
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CIO
Other Observations & Comments
Driving tangible outcomes is really a matter of whether our organization has clear things that we...
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VP/Other Executive
Service and Support
We are pretty self-sufficient, but the vendor is always answering our questions and providing...
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VP/Other Executive
ROI / Cost (care and feeding)
The vendor doesn't avoid charging for every little thing. The vendor is up front with pricing, but...
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VP/Other Executive
Other Observations & Comments
The vendor has a good knowledge base of what their other clients do. Sometimes we just want to know...
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VP/Other Executive
Functionality and Upgrades
The system is very user friendly but is not intuitive. There is some wonkiness, but that is the case...
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VP/Other Executive
Functionality and Upgrades
I need the vendor to create a scheduling tool. We have been with the vendor for a while now, and we...
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VP/Other Executive
Functionality and Upgrades
We don't have a choice about whether to update the product. Updates occur twice a year. That works...
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VP/Other Executive
Future Outlook
The HR department loves the product, but our leaders want us to move to a single platform, so...
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Director
Service and Support
We have had a couple of calls with the vendor during the COVID-19 crisis, so I can say that the...
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Director
Future Outlook
I believe that the product is part of our long-term plans. We aren't going back to our previous...
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Director
Relationship
The vendor has kept their promises. I like that the vendor has a road map for everything they are...
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VP/Other Executive
Service and Support
Through COVID-19, Workday has been very proactive in reaching out to push different reports and...
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VP/Other Executive
Technology
Workday is really good at delivering new technology. I don’t know whether we will have Workday...
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CNO
ROI / Cost (care and feeding)
I haven't heard anything really negative about Workday in regard to supporting us through COVID-19....
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CNO
Relationship
At first, we weren't super happy with our partnership with Workday. Over time, Workday has become...
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Director
Service and Support
If the decision were up to me to purchase a system again, I would start with Workday. Workday has...
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Director
Future Outlook
We are trying to do some new things with Workday. We are doing some things with their weighted...
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Director
Functionality and Upgrades
The advanced shipping notice is automated. Things come in, get received, and then get put away. We...
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Director
Functionality and Upgrades
There are some issues from an accounting point of view. When I build a contract and when I issue an...
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Director
Functionality and Upgrades
Workday's system is catered to the hospital setting and the supply chain. Workday isn't really the...
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CIO
Relationship
We are in the middle of a Workday project, and Workday is no Epic. The Workday staff members are not...
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Director
Functionality and Upgrades
There is a hiccup with Workday’s invoicing. They are working on some of the financial tools, and...
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Director
Interfacing and Integration
The biggest thing that stands out to me is everything is under one roof. For our integration, we...
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Director
Relationship
The people at Workday have been amazing. I recently talked to the people that helped us implement...
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Director
Functionality and Upgrades
The vendor does new updates a few times a year, but if they have a small bug that is a glitch in the...
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Manager
Relationship
Workday allows customers to brainstorm and vote on enhancements. When we want a feature to be...
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Manager
ROI / Cost (care and feeding)
I would purchase the Workday product again, but that decision is on the hairy edge because many IT...
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Manager
Relationship
Workday has been a very responsive partner. That is probably our biggest saving grace since the...
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Manager
Functionality and Upgrades
The system is pretty straightforward. It is on the cloud and is a soft system. We know what our...
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Manager
Implementation and Training
Workday does a great job with online training and in-person classes. But we basically ran through a...
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Manager
Future Outlook
The system is pretty easy for end users; it is more complicated on the back end. We were going to...
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Manager
Lessons Learned
I would tell people that are considering Workday to make sure that their organizations align. They...
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Manager
Lessons Learned
We worked with implementation partners from a different vendor. I am sure that everyone is up...
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CIO
Functionality and Upgrades
Our experience with Workday has been maybe a double or a triple instead of a homerun. It isn’t that...
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CIO
Other Observations & Comments
Workday’s system is not cheap, and there are a few little things in the way they do their licensing...
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Manager
Implementation and Training
The product is not customizable; it is configurable. We had a very rapid deployment, and I would...
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Manager
Service and Support
Some of the support that isn’t really within the support scope or statement of work ends up being a...
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Manager
ROI / Cost (care and feeding)
I just need to get our leaders to drink the Kool-Aid and really use the product the way it can be...
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Manager
Lessons Learned
I would recommend the product with the caveat that if an organization isn’t used to working in the...
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Manager
ROI / Cost (care and feeding)
I don’t feel nickel-and-dimed by Workday in any area except training. It is a challenge to get a...
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Manager
Future Outlook
It would be painful and idiotic to switch away from the product. We haven’t even touched the tip of...
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Manager
Functionality and Upgrades
I would buy the product again. There is no other vendor out there that does what Workday is doing as...
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Manager
Functionality and Upgrades
The product is very different from our previous system. We didn’t go live with the HR and finance...
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Manager
Functionality and Upgrades
Workday is very agile when it comes to listening to their customers and implementing revisions or...
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Manager
Service and Support
We shifted our direction a few weeks ago due to COVID-19, and we optimized reports to make...
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Manager
Service and Support
Considering what Workday has been doing during the crisis, I would give them a high rating....
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Manager
Functionality and Upgrades
We have been satisfied with Workday so far, but my worry with Workday is that some of the modules...
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Manager
Other Observations & Comments
There was a lot of change with Workday’s financial management relative to a new chart of accounts...
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Manager
Functionality and Upgrades
In general, the go-live went very well; we have not had any major issues. We have had very few...
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Manager
Functionality and Upgrades
Employee Self-Service is very intuitive; folks have found it very easy to use. Manager Self-Service...
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Manager
ROI / Cost (care and feeding)
I can’t say Workday nickel-and-dimes us, but I have observed that their services are more expensive...
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VP/Other Executive
Service and Support
Workday has helped us out through the COVID-19 pandemic with tracking and with some reporting that...
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VP/Other Executive
Relationship
Even though Workday has grown since we first became a customer, we have not really seen any shift in...
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VP/Other Executive
Other Observations & Comments
Even though Workday is rapidly growing, changing, and offering new functionality, it seems that they...
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VP/Other Executive
ROI / Cost (care and feeding)
Workday is very up front about costs. Support is included with everything. So Workday doesn't...
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VP/Other Executive
Functionality and Upgrades
In our industry, there aren't a lot of people with high-end computer skills. We are in more of a...
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VP/Other Executive
Relationship
We have a lot of engagement with Workday, but we don’t have as much engagement with VPs and up as we...
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VP/Other Executive
Implementation and Training
With our most recent implementations, it seemed that the resources assigned to our project were...
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VP/Other Executive
Service and Support
Workday’s support team is very responsive. I usually would rate that higher, but the responsiveness...
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VP/Other Executive
Functionality and Upgrades
Workday is doing well in the way they engage their customers, such as early adopter groups and fast...
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