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CIO

The grant management functionality needs some work for health systems that have a heavy research...

Apr 2021
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CIO

Extracting data out of the system is a challenge. I know that the system has lots of built-in...

Apr 2021
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CIO

Workday has been one of the best vendors I have ever worked with. With cloud vendors, customers have...

Apr 2021
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CPO/CHRO

Workday’s implementation was very big and difficult. A big part of that was our ability to staff and...

Apr 2021
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CPO/CHRO

The thing with Workday is the day we buy the solution, regardless of whether we can use it, we are...

Apr 2021
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CPO/CHRO

There were a lot of really dark and painful points. But I am trying to focus on the outcome, and we...

Apr 2021
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CPO/CHRO

On our Workday implementation, the vendor did work to correct this, but the customer experience...

Apr 2021
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Analyst/Coordinator

The solution's functionality meets our needs. I like that I can branch out and find things in the...

Mar 2021
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Analyst/Coordinator

Workday could have a better assessment of the impact that their upgrades are going to have. It is...

Mar 2021
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Analyst/Coordinator

The biggest problem with Workday is that they are such a big vendor that we don't expect any...

Mar 2021
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CIO

We haven't been working with the vendor for very long, but I had experiences with them in my...

Mar 2021
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Director

Our HR department wasn’t ever really thrilled with the ERP product from our previous vendor. We were...

Mar 2021
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Director

There are some things that are very different about the Workday product that we have been challenged...

Mar 2021
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Director

The product has been out there for a long time. It is a well-developed, mature product. For the most...

Mar 2021
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Director

Our challenges are mostly with people who are administering in the system. One of the issues is the...

Mar 2021
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Director

Workday takes a lot of feedback from their clients and really does turn that into improvements and...

Mar 2021
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Director

I know other people using Workday's system who have had some of the same challenges we have had....

Mar 2021
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CIO

I am thinking we have something close to everything that Workday is doing. We have the full suite....

Feb 2021
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CIO

The person who directs our supply chain is normally against signing long contracts, but we just...

Feb 2021
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CIO

Going through the renewal process with Workday took work. We negotiated with the vendor. They tried...

Feb 2021
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CIO

One thing that I didn't see yet with Workday is advanced-healthcare scheduling. For example, if...

Feb 2021
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CIO

Not everybody is doing their supply chain with Workday. At least in healthcare, the supply chain is...

Feb 2021
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Director

The supply chain side is extremely immature and has a lot of limitations. When Workday does their...

Feb 2021
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Director

Workday’s system is not ready for an organization of our size, so we have experienced a lot of...

Feb 2021
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Director

Workday’s implementation is built around having a dedicated implementation team, and they do not...

Feb 2021
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Director

Workday has absolutely no out-of-the-box integrations ready to go. Every integration is probably 80%...

Feb 2021
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Director

User screens are poorly designed and require an extensive number of mouse clicks to complete a...

Feb 2021
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Director

What we have seen over the past year or so are incremental improvements. Unfortunately, I am not...

Feb 2021
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Director

Initially, Workday’s responsiveness has been terrible. But that is also one of the things that they...

Feb 2021
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VP/Other Executive

Workday was missing some experience in being an implementation partner. I do recognize the...

Feb 2021
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VP/Other Executive

There are a lot of limitations to the functionality of Workday’s product. In specific areas, we can...

Feb 2021
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VP/Other Executive

There are a lot of things in Workday’s software that may have design limitations, so when those are...

Feb 2021
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VP/Other Executive

Our launch was extremely successful. One of the ways I measure that is by how I feel when I close...

Feb 2021
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VP/Other Executive

We are where we expected to be at this point with Workday. We always have goals to be better, but...

Feb 2021
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VP/Other Executive

What we have experienced on the transactional side has not been great. The screens are clunky, and...

Feb 2021
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VP/Other Executive

Workday has been very engaged when we tell them about where our issues are and what our thoughts are...

Feb 2021
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VP/Other Executive

My biggest frustration is Workday can’t deliver fast enough. But that is because we had automation...

Feb 2021
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VP/Other Executive

We would have to give Workday’s executive involvement a pretty high mark. We have their leadership...

Feb 2021
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VP/Other Executive

We wanted to have a vision and a partner that could take us into the future. We decided Workday was...

Feb 2021
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VP/Other Executive

Organizations should be aware of what is required to implement and support Workday’s software. One...

Feb 2021
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VP/Other Executive

Since we have made our decision to start working with Workday, there has been quite a lean into...

Feb 2021
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VP/Other Executive

Workday is very straightforward, honest, and absolutely keeps promises. If anything, they probably...

Feb 2021
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VP/Other Executive

With the way we structured our contractual relationship, getting our money’s worth is solid....

Feb 2021
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CIO

The vendor could really improve on the end-user training. There is very little end-user training....

Feb 2021
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CIO

Workday is pretty up front with their costs. The system is expensive, but we know that it is going...

Feb 2021
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CIO

Workday's product quality is pretty good, and I feel like it is going to get better because the...

Feb 2021
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CIO

Workday is pretty proactive in their communication. The vendor's executives are really engaged. They...

Feb 2021
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VP/Other Executive

Overall, the product performs well and is scalable. Our organization has grown, and the system seems...

Feb 2021
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VP/Other Executive

When the vendor came out to sell us the product, they said it does certain things, and we haven’t...

Feb 2021
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VP/Other Executive

The system has a lot of functionality and features, and it is very configurable. There is a lot of...

Feb 2021
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CIO

Workday’s technology works well. I never get calls about outages or trouble. When there are...

Jan 2021
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CIO

Finance was not feeling the love with Workday's system initially. It was a tough slog getting folks...

Jan 2021
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CIO

There is a lot to celebrate with Workday. Our bet on the vendor was huge, but everyone now agrees...

Jan 2021
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CIO

Workday is abysmal during the contracting process. Workday is the most difficult and awful vendor to...

Jan 2021
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Manager

Workday's system is down when there are updates, and the system is unavailable when we really need it....

Jan 2021
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Manager

I would purchase Workday's system again. That is one of the things that works well. I haven't really...

Jan 2021
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Manager

The product is not incredibly user friendly if the user doesn't have a lot of computer experience. I...

Jan 2021
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Manager

Anytime I need help from Workday, I can use their chat button. There are some things we only have to...

Jan 2021
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Manager

I don't have any qualms at all about the system. It works well. I get my money's worth out of the product....

Jan 2021
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Manager

Workday puts out information every year about how to document receiving the flu shot. However, I...

Jan 2021
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Manager

We get paid money, but we also get paid in benefits. Workday actually breaks things down for us....

Jan 2021
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Manager

The product has security features. We have to change our password every so often. The product makes...

Jan 2021
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Manager

Workday Planning allows us to drill down to find specific details as to why the variances are happening....

Jan 2021
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Manager

Workday really gave us a big lift from what we were using. Our previous homegrown system was very...

Jan 2021
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Manager

It is harder to change some of the business processes with Workday than we thought it would be. Once...

Jan 2021
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Manager

It is difficult to get Workday consultants with knowledge on how to use Workday Planning in an HRIS....

Jan 2021
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Manager

We have to pay Workday a lot for training. I have learned more by just using the system, looking at...

Jan 2021
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CIO

With our previous vendor’s licensing model, we were not paying for maintenance. That was a huge cost...

Jan 2021
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CIO

The solution ties us very closely into the clinical world of our system platform. Workday's software...

Jan 2021
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Analyst/Coordinator

Workday is continually improving their technology and adding AI. We have dealt with some very...

Jan 2021
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Analyst/Coordinator

I am an extremely critical person in terms of what is promised versus what is delivered, and I would...

Jan 2021
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Analyst/Coordinator

The Workday recruiting piece has been dismal. The processes for hiring and onboarding people are...

Jan 2021
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Analyst/Coordinator

Workday's recommendations for vendors to help with the implementation didn't seem appropriate. We...

Jan 2021
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Director

Training is an area where Workday can really improve on that. The vendor needs to have their...

Dec 2020
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Director

Since the product is changing so much, the vendor is just struggling to not work on getting those...

Dec 2020
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Director

This product is the vendor's newest module. There was a release in September and March. We went...

Dec 2020
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Director

The product is so configurable and has so much available. I had a vision of what I wanted for the...

Dec 2020
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Director

I have implemented and worked with other systems, and I would choose Workday's product. One reason...

Dec 2020
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Director

Workday executives were available to me via phone, text, and email. The vendor always responded in a...

Dec 2020
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Director

We really have seen some tangible changes here that have made our work life and business life better...

Dec 2020
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VP/Other Executive

I would absolutely recommend Workday. I put them on a short list for anybody that is an employer and...

Dec 2020
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VP/Other Executive

The recruiting model needs to be beefed up. There are several capabilities that need to be brought...

Dec 2020
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VP/Other Executive

We use Workday Planning to rebuild structures all the time. That is one of the reasons I selected...

Dec 2020
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VP/Other Executive

Workday doesn't miss when they release features and capabilities. Workday does a good job of...

Dec 2020
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VP/Other Executive

When we have used Workday as the implementer, the implementations have gone without a hitch. Workday...

Dec 2020
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VP/Other Executive

Workday's technology is right on the bleeding edge and beautiful. There are built-in robotics, and...

Dec 2020
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VP/Other Executive

Workday is very proactive, so we are in constant conversation with them about emerging capabilities...

Dec 2020
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VP/Other Executive

I didn't really see any noteworthy changes from the vendor during the COVID-19 crisis. We were able...

Dec 2020
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VP/Other Executive

There are things that the vendor does okay, but I find the interface really kludgy. The system is...

Dec 2020
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VP/Other Executive

We should be able to do our annual review process in a product like this product, but we do not. We...

Dec 2020
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COO

Workday is a very good partner. They do rotate good people in and out, but the folks who have been...

Dec 2020
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COO

One of Workday's weaknesses is that they tell us that finance just works, but we talked to two other...

Dec 2020
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Manager

Workday is pretty new to healthcare when it comes to the supply chain. We delayed our implementation...

Dec 2020
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Manager

Workday provides us visibility into real-time data rather than having to request information or...

Dec 2020
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Manager

We have definitely seen cost savings on the A/P side. During the COVID-19 crisis, we furloughed a...

Dec 2020
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Manager

Workday is new to healthcare. Other vendors' solutions that have been around forever are pretty...

Dec 2020
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Manager

I have never worked with a supplier or a vendor that was like a partner. The supplier is always...

Dec 2020
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Manager

Workday has huge potential if organizations have the skill sets in-house. If they don’t, they have...

Dec 2020
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Manager

Feature releases are twice a year with Workday. I have worked with many companies that hadn’t...

Dec 2020
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Manager

Training for us has been a little problematic. It is hard to take it all in in one class. We kind of...

Dec 2020
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Analyst/Coordinator

When I put in a ticket, the vendor is really proactive about that. They respond right away. I am...

Dec 2020
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Analyst/Coordinator

If supply chain were out of the picture, I would recommend Workday more. Things with the supply...

Dec 2020
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Analyst/Coordinator

I predict that we will be satisfied with the vendor a year from now. They are constantly improving...

Dec 2020
(0)
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Analyst/Coordinator

I would tell others that Workday's system is great for HR. The system is easy to use and is really...

Dec 2020
(0)
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Analyst/Coordinator

One thing that isn't good is that we have an item master. Some fields can't be changed. The item...

Dec 2020
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Analyst/Coordinator

I have a lot of concerns that prevent the Workday system from being the great product it could be....

Dec 2020
(0)
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Analyst/Coordinator

Workday does a great job of listening to their customers. We can submit ideas to their website, and...

Dec 2020
(0)
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Analyst/Coordinator

Workday's supply chain piece isn't used by many healthcare organizations yet. I report things that...

Dec 2020
(0)
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Analyst/Coordinator

We know to take things not off the purchase order but off the requisition, but that is a bit of a...

Dec 2020
(0)
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Analyst/Coordinator

If the decision were up to me, I would purchase the system again. I like the HR side and the...

Dec 2020
(0)
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Analyst/Coordinator

Workday didn't really have implementation people. We bought the product, and we could have had...

Dec 2020
(0)
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Analyst/Coordinator

The vendor could improve their supply chain and customer service. Those are the only things that...

Dec 2020
(0)
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Analyst/Coordinator

We have a lot of integration. We only needed help with the system's integration once, and the person...

Dec 2020
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VP/Other Executive

When I go to Workday to get a problem fixed, they don’t say they are going to charge me. That is all...

Dec 2020
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VP/Other Executive

Workday offers training everywhere. They are flexible. In this COVID-19 world, of course, everybody...

Dec 2020
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VP/Other Executive

Workday is pretty good about letting us know what they can do and can't do. We have a lot of...

Dec 2020
(0)
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VP/Other Executive

Workday provides a few updates per year, but everybody is on the same release. We are given a notice...

Dec 2020
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VP/Other Executive

Workday has done everything that they told us they would do.

Dec 2020
(0)
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VP/Other Executive

People know about Workday’s license and structure before they buy the product; that information is...

Dec 2020
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VP/Other Executive

Workday's system is certainly an improvement compared to our previous system. But that is dependent...

Dec 2020
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VP/Other Executive

We have to have good change management to train people and make sure those people adopt the product....

Dec 2020
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VP/Other Executive

Workday has done a good job of being very selective about their implementation partners. That is a...

Dec 2020
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CFO

Our HR people will never use anything but Workday's system. We are on the bread-and-butter system...

Nov 2020
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CFO

The difference between customer service from Workday and other vendors is night and day. When I...

Nov 2020
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CFO

We don't do a lot of training. Workday's system is based on the idea that we shouldn't need a lot of...

Nov 2020
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CFO

The solution used to be very cumbersome, but it had an uptick in functionality. People want the...

Nov 2020
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CIO

We have gone through an upgrade, and we are about to do another one soon. Workday is well organized...

Nov 2020
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CIO

Receiving our money’s worth remains to be determined because we are so early in the process....

Nov 2020
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CIO

In terms of nickel-and-diming, it is hard for me to say yes or no. I am going to have to say that...

Nov 2020
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CIO

Workday's delivered reports are fine, but we have a data warehouse. We are having a really hard time...

Nov 2020
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CIO

In terms of support through the COVID-19 crisis, the team that we work with at Workday is very...

Nov 2020
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VP/Other Executive

On a scale of one to nine, I would give Workday’s support through the COVID-19 crisis a score of a...

Nov 2020
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VP/Other Executive

We are still stabilizing in the system, but I would buy the system again a million times over. The...

Nov 2020
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VP/Other Executive

Workday required us to get people certified or trained early in the implementation, and the training...

Nov 2020
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VP/Other Executive

We have Workday’s lowest level of support. We have the lowest package, so if we are having a...

Nov 2020
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VP/Other Executive

We really love the system. It has done great things for us as an organization to take our health...

Nov 2020
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Director

In the beginning stages, there was a high-level executive engaged with our CFO. To the best of my...

Nov 2020
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Director

On the HR side, the system is highly developed. It is a good tool. The breadth of solutions is what...

Nov 2020
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Director

There are a number of things the solutions do really well and a number of things that we are working...

Nov 2020
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Director

The ROI has been certainly positive. Workday has been parallel with our growing business. They have...

Nov 2020
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Director

Workday was the implementation partner when we implemented. Their training was really good.

Nov 2020
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Director

The variances are pretty dramatic. The system is mostly managed by the HR and finance teams. The...

Nov 2020
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Director

There were a couple of times last year when we were looking to do something and Workday was just...

Nov 2020
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Director

Workday is a great product company, but they are not necessarily great at lending a hand to their...

Nov 2020
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Director

The system is efficient because we don’t have to ask a lot of questions. People can just get what...

Nov 2020
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Director

Workday's system is a ticketing system. If we have an issue, the main support contacts can file a...

Nov 2020
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Director

I had a meeting with an executive who was interested in how we were dealing with a certain issue...

Nov 2020
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Director

We have received our money’s worth with Workday. We basically limited all infrastructure to support...

Nov 2020
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Manager

When the COVID-19 pandemic hit, Workday reached out to us to provide some of the materials that we needed....

Nov 2020
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Manager

Workday has been a fantastic partner to us as we have implemented their system. We leveraged Workday...

Nov 2020
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Manager

Workday has a whole training library. We did some of their online, self-paced training. In our...

Nov 2020
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Manager

This solution is a fully integrated SaaS model. That is how the vendor sells this product. Based on...

Nov 2020
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Manager

I was contacted by our Workday sales manager and our customer success executive to make sure that...

Nov 2020
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Manager

We looked at Workday’s product because of the vendor’s status within the market and the rating of...

Nov 2020
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Manager

When looking for a solution, our end users felt like Workday’s system was intuitive. They felt that,...

Nov 2020
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Director

Workday is very accessible and easy to work with. Their support model works very well, and they are...

Nov 2020
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Director

Our relationship with Workday is positive. We have regular contact with our account managers. These...

Nov 2020
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Director

This solution has a single platform across all clients and industries. This allows the vendor to...

Nov 2020
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Director

Workday provides weekly feature updates whether we are ready or not. We can defer some of these...

Nov 2020
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VP/Other Executive

Doing the train-the-trainer process, we were feeling a little exposed by not having deep expertise....

Nov 2020
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VP/Other Executive

Workday nickels-and-dimes. And they are extremely difficult to negotiate with.

Nov 2020
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VP/Other Executive

The solution is working very well. Workday did promise the sun and the moon. So our expectations are...

Nov 2020
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VP/Other Executive

Workday impacted us unintentionally in one area. Neither our organization or Workday fully...

Nov 2020
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VP/Other Executive

Workday does an extremely good job because they lay out the outcomes as part of the implementation....

Nov 2020
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VP/Other Executive

I would strongly recommend Workday to others. We have many times overlooked that doing something...

Nov 2020
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VP/Other Executive

We had a mostly virtual implementation, which went really well, and we are really enjoying the...

Nov 2020
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VP/Other Executive

The fundamental reason for us moving to the solution wasn’t any one feature or function. It was the...

Nov 2020
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VP/Other Executive

I fought against moving to Workday’s system for a long time because of the cost. It is very costly....

Nov 2020
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CIO

Workday mostly charges us for implementation. They don't charge us for the simple things. Everything...

Oct 2020
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Manager

Workday has really improved their online community since we first went live. The vendor listens to...

Oct 2020
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Manager

We can go to Workday's online community and look at the upgrades. There are videos for each upgrade...

Oct 2020
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Manager

Workday's training is excellent. However, when we put in a new module, our organization trains our...

Oct 2020
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Manager

We didn't know how complicated Workday's configuration pieces would be. Creating business processes,...

Oct 2020
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CIO

If users don't stay current with the solution, the vendor will give them an upgrade to make them...

Oct 2020
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CIO

Workday is one of the best organizations that I have worked with. I have good relationships with the...

Oct 2020
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CIO

Workday has a very robust training and education program. They have done a really good job with...

Oct 2020
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CIO

Workday has very good products. The vendor does a lot of rigorous testing and has made great...

Oct 2020
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Manager

The product is part of our long-term plans. I don’t foresee us moving away from the vendor in the...

Oct 2020
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Manager

We didn’t use the vendor’s implementation services; we went with an outside vendor instead. The...

Oct 2020
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Manager

The vendor has done pretty well with training. They have done better recently with COVID-19 and...

Oct 2020
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Manager

The product is still maturing. Anytime people are talking about a huge enterprise system that covers...

Oct 2020
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Manager

The vendor does very well with delivering new technology. I have been impressed with their support....

Oct 2020
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Manager

The product is awesome at driving tangible outcomes. The product is awesome, and the vendor is...

Oct 2020
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CIO

We went live less than a year ago, and that was challenging for us. I don't know whether Workday was...

Oct 2020
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CIO

The system works. During COVID-19, there were things that I never would have been able to do in our...

Oct 2020
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CIO

Workday is still working on the inventory system. The core inventory works well, but the picking and...

Oct 2020
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CEO/President

In terms of reaching out to help us find solutions to issues and problems, I don't really see a lot...

Oct 2020
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CEO/President

Workday has annual in-person meetups. One of our employees has gone to those and has found those...

Oct 2020
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CEO/President

We do regular upgrades. We had one significant upgrade to a specific module that I got really...

Oct 2020
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CEO/President

If Workday has provided a vision about where they are going with their product, I haven't heard it...

Oct 2020
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CEO/President

I would buy Workday's system again. I have worked with other vendors. We kind of have a joke in HR...

Oct 2020
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CEO/President

We pay more to Workday than what we get from them. They have been able to get away with their prices...

Oct 2020
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CEO/President

There is some automation that we have asked Workday to do, so in that sense, Workday is above...

Oct 2020
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CEO/President

There are a lot of other things that Workday could do. They could be more connected to the customer...

Oct 2020
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CEO/President

The only reason we are doing as well as we are with the product is that we have a person that really...

Oct 2020
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CEO/President

Overall, everything works well. The one thing that Workday needs to focus on a little bit more is...

Oct 2020
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CEO/President

From a system perspective, one of the things we have struggled with since day one with Workday's...

Oct 2020
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CEO/President

I have been pleased with the user interface. The dashboards that we have are way ahead of where we...

Oct 2020
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CEO/President

The model that Workday deploys is brilliant. Every other ERP vendor is envious of the model because...

Oct 2020
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CEO/President

Workday could do better at being a partner. I know that when Workday interacted with my team members...

Oct 2020
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VP/Other Executive

The Workday ERP payment structure is based on full-time employees and the type of full-time...

Oct 2020
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VP/Other Executive

We haven't really dealt with any Workday executives in quite some time. We don't really use Workday...

Oct 2020
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VP/Other Executive

I have been pretty impressed with the ongoing training from Workday. Training is always difficult...

Oct 2020
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VP/Other Executive

I would recommend the Workday system to other people as long as they are willing to pay money for...

Oct 2020
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Director

Workday has a different vernacular than what we are used to. I don’t know whether the vernacular was...

Sep 2020
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Director

I would advise Workday to have an early orientation for the end users. Our training materials were...

Sep 2020
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Director

The IT director that was over the implementation was the IT director that was assigned to support...

Sep 2020
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Director

We are still trying to understand the system. It has been frustrating for a lot of people. But I...

Sep 2020
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CFO

Workday’s system was very expensive to bring live, so I don't plan to dump it soon. There is no plan...

Sep 2020
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CFO

Workday’s system is overkill for an organization of our size. I don't think it is a bad product for...

Sep 2020
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CFO

Workday probably oversold the system. We have multiple locations that are on the common paymaster,...

Sep 2020
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CFO

Workday doesn't really implement. They made us go find someone else. Workday could improve the ease...

Sep 2020
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CFO

Workday’s reporting is not very user friendly. It is hard to adjust a report. I have to start over....

Sep 2020
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CFO

Workday’s upgrade process seems to be pretty good.

Sep 2020
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CFO

Workday doesn’t really provide ongoing support. They have a person who emails me once in a while and...

Sep 2020
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CFO

The only people who seem to like the system are the HR people. That is because it pushes their work...

Sep 2020
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CFO

I would tell someone looking at the system that it is way too expensive and way too much of a...

Sep 2020
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Director

We haven’t made any changes during COVID-19 with the support from Workday, but they have provided a...

Aug 2020
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Director

Workday has come a long way with their implementations. They even have a healthcare-specific...

Aug 2020
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Director

The vendor is very up front about what the system is and what they do and don’t do. That is great....

Aug 2020
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Director

We need a lot of extra support with our integrations. The solution's integration is not as seamless...

Aug 2020
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Director

Workday is very proactive. They are constantly developing or purchasing new technologies to meet...

Aug 2020
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Director

We don’t use Workday a ton for their support. They have a community page that we use pretty heavily,...

Aug 2020
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