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2012 Best in KLAS Awards

2012 Best in KLAS Awards
Software & Services

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2012 marks the fifteenth anniversary of the "Best in KLAS Awards: Software & Services" report. This year more than 19,000 healthcare providers share their software and services vendor performance experiences with KLAS.

The report ranks the best-performing healthcare IT vendors for nearly 100 market segments, including acute care EMR, ambulatory EMR, emergency department information systems, financial/ERP, clinical implementation, IT outsourcing, among others. The research enables providers to make more-informed technology decisions and helps vendors strive for excellence.

Find out how well your vendors and prospective vendors perform, which vendors keep their promises best, and which offerings best meet customer expectation.



Inpatient Clinical Care

 

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Community HIS
(1-200 Beds)

McKesson Paragon

77.3

Enterprise Scheduling
Unibased USA RMS

91.3

Pharmacy
Epic Willow

87.6


Inpatient Clinical Care

 
Anesthesia
Surgical Information Systems Anesthesia

86.9

Clinical Decision Support - Referential
Logical Images VisualDx (Diagnostic)

93.8

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Services & Consulting

 
Release of Information
HealthPort

85.0

Imaging Systems & Equipment

 

Other

 
Clinical Procedure Documentation
Wolters Kluwer ProVation MD

85.3

Dictation and Transcription
Nuance EXVoice (Dictaphone) (D)

83.4

ECG Data Management
Epiphany Cardio Server

83.5

EMPI
QuadraMed MPI

85.7

HIE Consulting
Impact Advisors

92.7

ICD-10 Consulting
Advisory Board

93.8

Image Archive Outsourcing
Dell Services Cloud Clinical Archive

89.9

Laboratory Blood Bank
SCC SoftBank

87.1

Mammography
PenRad MIS

88.8

Medical Records Other
3M APCfinder/DRGfinder

92.0

Patient Access - Patient Bill Estimation
TransUnion Healthcare FHSClearQuote (FHSCorp)

84.0

Patient Access - Registration QA
AHI Software AHIQA

94.3

RAC Management
Wolters Kluwer ComplyTrack Suite (MediRegs)

86.0

Radiology
(Ambulatory Care)

NovaRad NovaRIS

86.8

Revenue Cycle - Medical Necessity
OptumInsight Compliance Checking

83.5

Revenue Cycle - Other
Craneware Bill Analyzer

88.5

Staff Augmentation
Stoltenberg Consulting

93.4

Vendor Selection
Kurt Salmon

99.8

Virtualization
VMware vSphere

90.4



Inpatient Clinical Care

 

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Community HIS
(1-200 Beds)

McKesson Paragon

77.3

Enterprise Scheduling
Unibased USA RMS

91.3

Pharmacy
Epic Willow

87.6


Inpatient Clinical Care

 
Anesthesia
Surgical Information Systems Anesthesia

86.9

Clinical Decision Support - Referential
Logical Images VisualDx (Diagnostic)

93.8

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Services & Consulting

 
Release of Information
HealthPort

85.0

Imaging Systems & Equipment

 

Other

 
Clinical Procedure Documentation
Wolters Kluwer ProVation MD

85.3

Dictation and Transcription
Nuance EXVoice (Dictaphone) (D)

83.4

ECG Data Management
Epiphany Cardio Server

83.5

EMPI
QuadraMed MPI

85.7

HIE Consulting
Impact Advisors

92.7

ICD-10 Consulting
Advisory Board

93.8

Image Archive Outsourcing
Dell Services Cloud Clinical Archive

89.9

Laboratory Blood Bank
SCC SoftBank

87.1

Mammography
PenRad MIS

88.8

Medical Records Other
3M APCfinder/DRGfinder

92.0

Patient Access - Patient Bill Estimation
TransUnion Healthcare FHSClearQuote (FHSCorp)

84.0

Patient Access - Registration QA
AHI Software AHIQA

94.3

RAC Management
Wolters Kluwer ComplyTrack Suite (MediRegs)

86.0

Radiology
(Ambulatory Care)

NovaRad NovaRIS

86.8

Revenue Cycle - Medical Necessity
OptumInsight Compliance Checking

83.5

Revenue Cycle - Other
Craneware Bill Analyzer

88.5

Staff Augmentation
Stoltenberg Consulting

93.4

Vendor Selection
Kurt Salmon

99.8

Virtualization
VMware vSphere

90.4

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.