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2013 Best in KLAS Awards

2013 Best in KLAS Awards
Software & Services

January 29, 2014 | Read Time: 5  minutes

2013 marks the sixteenth anniversary of the "Best in KLAS Awards: Software & Services" report. This year more than 16,000 healthcare providers share their software and services vendor performance experiences with KLAS.

The report ranks the best-performing healthcare IT vendors for more than 100 market segments, including acute care EMR, ambulatory EMR, emergency department information systems, financial/ERP, clinical implementation, IT outsourcing, among others. The research enables providers to make more-informed technology decisions and helps vendors strive for excellence.

Find out how well your vendors and prospective vendors perform, which vendors keep their promises best, and which offerings best meet customer expectation.



Inpatient Clinical Care

 
Surgery Management
Epic OpTime

84.9

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Value Based Care

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Community HIS
(1-200 Beds)

Cerner CommunityWorks

72.0

Enterprise Scheduling
Unibased USA RMS

91.2

Pharmacy
Epic Willow

88.2

Planning & Assessment
Cornerstone Advisors

96.3

Teleradiology Services
Rays (Nightrays)

92.6


Inpatient Clinical Care

 
Anatomic Pathology
Cerner CoPathPlus

89.5

Anesthesia
GE Healthcare Centricity Perioperative Anesthesia

87.5

Clinical Decision Support - Point of Care Clinical Reference
Logical Images VisualDx (diagnostic decision support)

91.8

Labor and Delivery
(Acute Care)

Clinical Computer Systems OBIX Perinatal Data System

88.4

Laboratory
(Ambulatory Care)

Orchard Harvest LIS

92.0

Laboratory
(Community - 1-200 Beds)

Orchard Harvest LIS

92.7

Pharmacy - Outpatient
(Retail)

McKesson EnterpriseRx (Outpatient)

73.4

Single Sign-On
Imprivata OneSign Single Sign-On

87.4

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 
Staff/Nurse Scheduling
API Healthcare Staffing and Scheduling

84.6

Talent Management
HealthcareSource Talent Management

84.8

Value Based Care

 

Security & Privacy

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Clinical Portals/Aggregation
PatientKeeper Physician Portal

81.2

Dictation and Transcription
3M ChartScript (T)

85.7

ECG Data Management
(Acute Care)

Epiphany Healthcare Cardio Server

82.6

EMPI
QuadraMed MPI

86.9

ICD-10 Consulting
Aspen Advisors

91.6

Mammography Information Systems
MRS Inc MRS7 Reporting

87.7

Patient Access - Patient Bill Estimation
TransUnion Healthcare ClearQuote

84.1

Patient Access - Registration QA
AHI Software AHIQA

92.8

RAC Management
Wolters Kluwer MediRegs ComplyTrack Suite

85.1

Radiology
(Ambulatory Care)

FUJIFILM Synapse RIS

83.8

Vendor Selection
Kurt Salmon

97.1

Virtualization
VMware vSphere (Server Virtualization)

90.7



Inpatient Clinical Care

 
Surgery Management
Epic OpTime

84.9

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Value Based Care

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Community HIS
(1-200 Beds)

Cerner CommunityWorks

72.0

Enterprise Scheduling
Unibased USA RMS

91.2

Pharmacy
Epic Willow

88.2

Planning & Assessment
Cornerstone Advisors

96.3

Teleradiology Services
Rays (Nightrays)

92.6


Inpatient Clinical Care

 
Anatomic Pathology
Cerner CoPathPlus

89.5

Anesthesia
GE Healthcare Centricity Perioperative Anesthesia

87.5

Clinical Decision Support - Point of Care Clinical Reference
Logical Images VisualDx (diagnostic decision support)

91.8

Labor and Delivery
(Acute Care)

Clinical Computer Systems OBIX Perinatal Data System

88.4

Laboratory
(Ambulatory Care)

Orchard Harvest LIS

92.0

Laboratory
(Community - 1-200 Beds)

Orchard Harvest LIS

92.7

Pharmacy - Outpatient
(Retail)

McKesson EnterpriseRx (Outpatient)

73.4

Single Sign-On
Imprivata OneSign Single Sign-On

87.4

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 
Staff/Nurse Scheduling
API Healthcare Staffing and Scheduling

84.6

Talent Management
HealthcareSource Talent Management

84.8

Value Based Care

 

Security & Privacy

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Clinical Portals/Aggregation
PatientKeeper Physician Portal

81.2

Dictation and Transcription
3M ChartScript (T)

85.7

ECG Data Management
(Acute Care)

Epiphany Healthcare Cardio Server

82.6

EMPI
QuadraMed MPI

86.9

ICD-10 Consulting
Aspen Advisors

91.6

Mammography Information Systems
MRS Inc MRS7 Reporting

87.7

Patient Access - Patient Bill Estimation
TransUnion Healthcare ClearQuote

84.1

Patient Access - Registration QA
AHI Software AHIQA

92.8

RAC Management
Wolters Kluwer MediRegs ComplyTrack Suite

85.1

Radiology
(Ambulatory Care)

FUJIFILM Synapse RIS

83.8

Vendor Selection
Kurt Salmon

97.1

Virtualization
VMware vSphere (Server Virtualization)

90.7

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.