Premium Reports
2011 Best in KLAS Awards

2011 Best in KLAS Awards
Software & Services

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This annual report ranks the best-performing healthcare IT vendors in more than 100 market segments based on ratings from over 18,000 interviews with healthcare providers.

Best in KLAS rankings mark those vendors who best keep their promises in their market segments for offering a combination of superior products, strong service, and high customer value.

The report also notes that some systems have more successful go lives than others. Segments with the lowest go-live risks were Interface Engines, Real-Time Location Systems, Health Information Exchange, Revenue Cycle, and Patient Flow. Segments struggling the most with go-lives were Anesthesia, Medication Administration, Ambulatory EMRs, Practice Management, and Patient Accounting/Patient Management.



Inpatient Clinical Care

 

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Clinical Implementation Supportive
Innovative Healthcare Solutions Inc.

93.4

Teleradiology Services
Teleradiology Solutions (TRS)

89.0


Inpatient Clinical Care

 

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 
Time and Attendance
API Healthcare Time and Attendance Series

85.3

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Budgeting
Healthcare Insights

88.2

CAD
Hologic R2 ImageChecker Digital

92.1

Clinical Decision Support
Logical Images VisualDx (Diagnostic)

92.7

Clinical Portals/Aggregation
McKesson Horizon Physician Portal

72.5

Clinical Procedure Documentation
Wolters Kluwer ProVation MD

85.6

Dictation and Transcription
Nuance EXText (Dictaphone) (T)

83.3

Discharge Planning
Curaspan eDischarge

90.5

ECG Data Management
Epiphany Cardio Server

82.7

EMPI
QuadraMed MPI

86.7

Health Information Exchange
(HIE)

Axolotl Elysium Exchange

81.4

Imaging Specialty
LUMEDX Cardiac Registry Reporting

78.2

Laboratory Blood Bank
SCC SoftBank

84.1

Mammography
PenRad MIS

91.3

Medical Records Other
3M APCfinder/DRGfinder

91.1

Medication Administration
Epic EpicCare Inpatient MAR

90.7

Medication Order Management Systems
Omnicell OmniLinkRx

86.6

Patient Access - Registration QA
AHI Software AHIQA

92.0

Pharmacy
(Community - 200 or Less Beds)

Cerner Millennium PharmNet

78.7

RAC Management
Wolters Kluwer ComplyTrack Suite (MediRegs)

85.7

Radiology
(Ambulatory Care)

FUJIFILM Synapse Information System

85.2

Specimen Collection Barcoding
Iatric Systems MobiLab

91.9

Staff Augmentation
Hayes Management Consulting

93.8



Inpatient Clinical Care

 

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Clinical Implementation Supportive
Innovative Healthcare Solutions Inc.

93.4

Teleradiology Services
Teleradiology Solutions (TRS)

89.0


Inpatient Clinical Care

 

Ambulatory & Post Acute Care

 

Financial / Revenue Cycle / HIM

 
Time and Attendance
API Healthcare Time and Attendance Series

85.3

Services & Consulting

 

Imaging Systems & Equipment

 

Other

 
Budgeting
Healthcare Insights

88.2

CAD
Hologic R2 ImageChecker Digital

92.1

Clinical Decision Support
Logical Images VisualDx (Diagnostic)

92.7

Clinical Portals/Aggregation
McKesson Horizon Physician Portal

72.5

Clinical Procedure Documentation
Wolters Kluwer ProVation MD

85.6

Dictation and Transcription
Nuance EXText (Dictaphone) (T)

83.3

Discharge Planning
Curaspan eDischarge

90.5

ECG Data Management
Epiphany Cardio Server

82.7

EMPI
QuadraMed MPI

86.7

Health Information Exchange
(HIE)

Axolotl Elysium Exchange

81.4

Imaging Specialty
LUMEDX Cardiac Registry Reporting

78.2

Laboratory Blood Bank
SCC SoftBank

84.1

Mammography
PenRad MIS

91.3

Medical Records Other
3M APCfinder/DRGfinder

91.1

Medication Administration
Epic EpicCare Inpatient MAR

90.7

Medication Order Management Systems
Omnicell OmniLinkRx

86.6

Patient Access - Registration QA
AHI Software AHIQA

92.0

Pharmacy
(Community - 200 or Less Beds)

Cerner Millennium PharmNet

78.7

RAC Management
Wolters Kluwer ComplyTrack Suite (MediRegs)

85.7

Radiology
(Ambulatory Care)

FUJIFILM Synapse Information System

85.2

Specimen Collection Barcoding
Iatric Systems MobiLab

91.9

Staff Augmentation
Hayes Management Consulting

93.8

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.