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2013 Best in KLAS Awards - Software and Professional Services 2013 Best in KLAS Awards - Software and Professional Services
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2013 Best in KLAS Awards - Software and Professional Services

January 29, 2014 | Read Time: 5  minutes

Current Time Inside Cache Tag Helper: 12/2/2022 11:56:36 PM and Model.reportId = 869

2013 marks the sixteenth anniversary of the "Best in KLAS Awards: Software & Services" report. This year more than 16,000 healthcare providers share their software and services vendor performance experiences with KLAS.

The report ranks the best-performing healthcare IT vendors for more than 100 market segments, including acute care EMR, ambulatory EMR, emergency department information systems, financial/ERP, clinical implementation, IT outsourcing, among others. The research enables providers to make more-informed technology decisions and helps vendors strive for excellence.

Find out how well your vendors and prospective vendors perform, which vendors keep their promises best, and which offerings best meet customer expectation.

HtmlReportContent Current Time Inside Cache Tag Helper: 12/2/2022 11:56:36 PM and Model.reportId= 869 and Model.HtmlReportContent_LastWriteTimeUtcInTicks=638056278042449800

Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Acute Care EMR
(Large - Over 200 Beds)
Epic EpicCare Inpatient EMR

88.5

Ambulatory and Post Acute Care TOP

Ambulatory EMR
(11-75 Physicians)
Epic EpicCare Ambulatory EMR

84.5

Ambulatory EMR
(Over 75 Physicians)
Epic EpicCare Ambulatory EMR

85.7

Homecare
(Home Health)
Thornberry NDoc

91.5

Practice Management
(1-10 Physicians)
athenahealth athenaCollector

89.5

Practice Management
(11-75 Physicians)
athenahealth athenaCollector

87.7

Practice Management
(Over 75 Physicians)
Epic Resolute/Prelude/Cadence Ambulatory

87.5

Financial / Revenue Cycle / HIM TOP

Business Intelligence/Analytics
QlikTech QlikView

85.6

Document Management and Imaging
Quest Diagnostics ChartMaxx

87.0

Financial/ERP
McKesson ERP Solutions

73.6

Value Based Care TOP

Health Information Exchange
(HIE)
Epic Care Everywhere
InterSystems HealthShare*

89.3

Patient Portals
athenahealth athenaCommunicator

91.8

Services and Consulting TOP

IT Outsourcing
(Extensive)
CareTech Solutions

91.6

IT Outsourcing
(Partial)
CareTech Solutions

85.7

Imaging Systems and Equipment TOP

Cardiology
(Acute Care)
Merge Healthcare Cardio

80.6

Speech Recognition
Dolbey Fusion Speech (BES)

91.8

Other TOP

Community HIS
(1-200 Beds)
Cerner CommunityWorks

72.0

Enterprise Scheduling
Unibased USA RMS

91.2

Laboratory
(Large - Over 200 Beds)
Siemens NOVIUS Lab

81.0

Pharmacy
Epic Willow

88.2

Planning and Assessment
Cornerstone Advisors

96.3

Surgery Management
Epic OpTime

84.9

Teleradiology Services
Rays (Nightrays)

92.6

Category Leaders

Inpatient Clinical Care TOP

Clinical Decision Support - Point of Care Clinical Reference
Logical Images VisualDx (diagnostic decision support)

91.8

Clinical Decision Support - Surveillance
Wolters Kluwer Pharmacy OneSource Sentri7 (surveillance)

83.1

Infection Control and Monitoring
CareFusion MedMined
Hospira TheraDoc Infection Control Assistant

84.9

Interface Engines
Corepoint Health Integration Engine

97.7

Medical Device Integration Systems
iSirona DeviceConX

88.7

Mobile Data Systems
MedAptus Pro Charge Capture

90.8

Pharmacy - Outpatient
(Retail)

McKesson EnterpriseRx (Outpatient)

73.4

Single Sign-On
Imprivata OneSign Single Sign-On

87.4

Ambulatory and Post Acute Care TOP

Long-Term Care
PointClickCare

84.1

Financial / Revenue Cycle / HIM TOP

Computer-Assisted Coding
3M 360 Encompass System

80.0

Decision Support - Business
Allscripts EPSi Decision Support

85.2

Medical Records Coding
3M Codefinder

85.0

Outsourced Coding
Anthelio Healthcare

83.8

Patient Access - Eligibility Verification
Passport IntelliSource

87.2

Patient Flow
TeleTracking Capacity Management Suite

88.1

Point of Use Inventory Management
PAR Excellence Systems

88.1

Quality Management
Xerox Midas+ Solutions

87.0

Real-Time Location Systems
(RTLS)

AeroScout MobileView

92.1

Revenue Cycle - Charge Capture
Craneware Bill Analyzer

91.9

Revenue Cycle - Chargemaster Management
Craneware Chargemaster Toolkit

93.0

Revenue Cycle - Claims Management
SSI Group Billing (ClickON/AllNet/NetBilling)

87.0

Revenue Cycle - Contract Management
MedAssets Contract Management

77.2

Staff/Nurse Scheduling
API Healthcare Staffing and Scheduling

84.6

Talent Management
HealthcareSource Talent Management

84.8

Time and Attendance
API Healthcare Time and Attendance

86.6

Value Based Care TOP

Interactive Patient Systems
(Acute Care)

GetWellNetwork System

84.9

Security and Privacy TOP

Patient Privacy Monitoring
FairWarning Privacy Breach Detection

88.4

Services and Consulting TOP

Eligibility Enrollment Services
Emdeon (Chamberlin Edmonds)

91.0

Go-Live Support
Encore

91.8

Revenue Cycle Outsourcing
Parallon Business Solutions

87.3

Imaging Systems and Equipment TOP

Cardiology Hemodynamics
Merge Healthcare Hemo

82.6

Enterprise Advanced Visualization
Philips IntelliSpace Portal

87.7

Image Exchange
lifeIMAGE

89.2

Oncology
Elekta MOSAIQ

80.6

PACS
(1-200 Beds)

Avreo interVIEW

90.4

PACS
(Ambulatory Care)

INFINITT PACS

92.2

Treatment Planning
Varian Eclipse

82.8

VNA/Image Archive
Dell Services Unified Clinical Archive (UCA)

89.8

Other TOP

Anatomic Pathology
Cerner CoPathPlus

89.5

Anesthesia
GE Healthcare Centricity Perioperative Anesthesia

87.5

Blood Bank
SCC SoftBank

86.1

Budgeting
Healthcare Insights

87.3

Clinical Decision Support - Order Sets and Care Plans
Elsevier CPM Resource Center (care plans)

84.5

Clinical Portals/Aggregation
PatientKeeper Physician Portal

81.2

Dictation and Transcription
3M ChartScript (T)

85.7

ECG Data Management
(Acute Care)

Epiphany Healthcare Cardio Server

82.6

EMPI
QuadraMed MPI

86.9

ICD-10 Consulting
Aspen Advisors

91.6

Labor and Delivery
(Acute Care)

Clinical Computer Systems OBIX Perinatal Data System

88.4

Laboratory
(Ambulatory Care)

Orchard Harvest LIS

92.0

Laboratory
(Community - 1-200 Beds)

Orchard Harvest LIS

92.7

Mammography Information Systems
MRS Inc MRS7 Reporting

87.7

Patient Access - Patient Bill Estimation
TransUnion Healthcare ClearQuote

84.1

Patient Access - Registration QA
AHI Software AHIQA

92.8

RAC Management
Wolters Kluwer MediRegs ComplyTrack Suite

85.1

Radiology
(Ambulatory Care)

FUJIFILM Synapse RIS

83.8

Revenue Cycle - Medical Necessity
Optum Compliance Checking

78.7

Self-Service Patient Kiosk
Phreesia (Ambulatory)

86.8

Staff Augmentation
Stoltenberg Consulting

92.5

Vendor Selection
Kurt Salmon

97.1

Virtualization
VMware vSphere (Server Virtualization)

90.7

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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