Approaches to Moving Epic in the Cloud 2023
Which Public Cloud Providers Are Early Movers Considering?

Author
Mike Smith

Author
Emily Paxman

March 21, 2023 | Read Time: 6 minutes

The benefits of public cloud are promising, as many Amazon Web Services (AWS) and Microsoft customers (both provider organizations and vendors) have noted in previous KLAS research. The first health systems using a public hyperscale cloud provider (e.g., AWS, Google Cloud Platform, Microsoft Azure) to support their EHR environment in the cloud have begun to go live, and interest in this approach is gaining momentum, particularly among Epic organizations. Most who are pursuing this path are just beginning their journey, but some are actively selecting their public cloud provider and planning next steps. KLAS recently interviewed 10 organizations who are considering moving part or all of their Epic environment to the cloud. This report shares which public cloud providers they are considering, what Epic environments they may move to the cloud, what goals and concerns they have, and what role third-party firms will play in the transition.

Note: Epic reports having 6 customers with their full production environment in the public cloud, 97 customers with their full production environment in Epic’s private cloud, and the rest primarily on-premises.

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Key Findings:

Microsoft Azure Often a Front-Runner Due to Respondents Already Leveraging Azure or Microsoft Tools in Other Areas
AWS’ Epic Expertise and Strong Bench of Technical Resources Drive Considerations
Most Respondents Want to Quickly Leverage Disaster Recovery Capabilities while Moving Their Production Environment to the Cloud over Next Year or Two
For Most Respondents, Capital Cost Reduction Is the Primary Goal of Moving to the Cloud; However, Uncertainty around Costs Are the Primary Concern
Most Respondents Anticipate Using Third-Party Firms to Support Their Cloud Migration; Management Consulting Firms Are Top of Mind

Writer
Sarah Hanson

Designer
Jess Wallace-Simpson

Project Manager
Joel Sanchez

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.