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Credentialing 2019

Credentialing 2019
Addressing Credentialing Pain Points

Authored by: Tanya Egbert and Lauren Barton September 24, 2019 | Read Time: 5  minutes

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Having a comprehensive credentialing process is vital for healthcare organizations to avoid malpractice, protect against financial risks, and ensure patient safety. As a result of many recent M&As, organizations have larger pools of providers to credential and are increasingly looking for IT tools with robust functionality and automation to make the process more efficient. This report, a follow-up to KLAS’ first credentialing report from 2018, dives into how well solutions resolve some of credentialing’s biggest pain points—time-consuming onboarding, manual and paper processes, and the need for a single, enterprise source of truth.

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Key Findings

  1. ASM MD-Staff, Modio, and Verge Deliver Value by Addressing Pain Points; symplr Cactus Falls Short
  2. ASM MD-Staff & Mostly Ambulatory Players Modio and Silversheet (Limited Data) Lead in Onboarding Support
  3. Acute Software Solutions ASM MD-Staff, Verity MSOW Deliver Automated Applications; symplr Cactus, Verity Echo Still Heavily Manual
  4. Customers of ASM MD-Staff, Verity Echo, and Silversheet (Limited Data) More Frequently See Platform as Single Source of Truth
  5. What Do Executives Need to Know about Credentialing?
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.