Premium Reports
Healthcare AI 2019
New

Healthcare AI 2019
Actualizing the Potential of Artificial Intelligence

Authored by: | Read Time: 10  minutes

Artificial intelligence (AI) has been a buzzword in healthcare for several years, but how real is it? Are healthcare organizations adopting AI? How are they using it and what outcomes are they seeing? Based on interviews with 57 trailblazing healthcare organizations, this report—KLAS’ first on this emerging area (specifically machine learning and NLP)—consists of two types of findings: (1) an AI primer with insights on needed AI capabilities, common challenges, and best-practice advice; and (2) early findings about what outcomes healthcare organizations are achieving with AI technology and how well their vendors drive value. Overall, vendor performance in the AI space is high (compared to other software market segments measured by KLAS).

Across the technology and healthcare industries, definitions of AI vary widely; KLAS’ working definition of AI was created for use in research regarding customer satisfaction with AI technology and was formed based on advice from many leading health systems and vendors.

 Download Report Brief  Download Full Report

This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.