Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Oops! Looks like you don't currently have access.
Your current membership doesn't include access to this page, but don’t worry we can fix that.
To obtain access to this data,
contact Contact KLAS
at
KLAS Contact
Outsourced Coding 2018
Value-Adds Key in Evolving Market
Current Time Inside Cache Tag Helper: 9/27/2020 11:41:12 PM and Model.reportId = 1316
Post ICD-10, provider organizations’ needs for inpatient outsourced coding are evolving as demand for this service is dropping sharply. Amidst this scaling back, the firms most likely to have staying power will be those able to adapt and provide additional value beyond quality coding. Since coding firm options abound, this report seeks to help provider organizations identify those firms that best deliver the value-adds they need, such as strategic partnering, leadership, and volume flexibility.Healthcare Providers,
Want to see more reports?
Not a Provider, contact us for pricing details.
UASI & TrustHCS Mentioned by High Percentage of Customers for Providing Multiple Value-Adds
As provider organizations make go-forward decisions in this highly competitive market, they are looking for firms that do more than provide quality coding. Customers of UASI, Oxford, and Peak Health Solutions feel they get their money’s worth and that their firms do not nickel-and-dime. These customer perceptions are largely the result of the firms’ willingness to negotiate on price and bring additional value.
Across firms, the most common value-adds provided include strategic partnering, leadership, volume flexibility, extended education, exceptional internal QA, and cost structure/pricing. UASI and TrustHCS stand out in providing additional value across multiple areas. UASI is highlighted especially frequently for their education, ___ which is provided for both outsourced and in-house coders and which targets the specific coding areas that may be challenging for each client. TrustHCS stands out for their QA process, which assesses which areas each coder ___ might be weak in and then tailors a QA program to ___ improve performance.
Market Leader Oxford Excels with Customer-Focused Approach; MedPartners Significantly Underperforms
Among many high-performing options, customer-focused Oxford stands out for strong delivery across all key metrics measured in this report. Oxford, UASI, TrustHCS, and Peak Health Solutions are highlighted for having high-quality resources that meet clients’ quality and productivity standards and providing added value through strategic partnering and extensive education. For several MedPartners clients, a lack of high-quality, highly trained coders has resulted in multiple quality and productivity issues. MedPartners struggles to meet customers’ productivity expectations, and some clients report that the firm fails to adequately manage and take ownership of their coders’ productivity or quality. These challenges lead customers to feel they don’t get their money’s worth with MedPartners.
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.