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Patient Accounting 2020

Patient Accounting 2020
Driving Tangible Outcomes in Revenue Cycle

December 17, 2020 | Read Time: 6  minutes

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Provider organizations must have patient accounting (PA) solutions that are stable, well supported, and highly functional—all while navigating the ever-changing regulatory landscape. When PA vendors don’t measure up, organizations can suffer significant cash flow challenges. This report offers an update on available patient accounting solutions, with insights on which vendors are maintaining strong performance, stagnating, or shaking up the market. 

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Key Findings:

  1. Epic Maintains Lead with Most Functional Solution; MEDITECH Making Strides
  2. Cerner Customers Still Waiting for Significant Improvement; Allscripts Not Ready for Prime Time
  3. Strong Results from Epic Cushion Initial Go-Live Difficulties
  4. Epic’s and MEDITECH’s Solid Solutions Generate Satisfaction with Financial Trending Metrics
  5. Epic Up Front about Solution Gaps; MEDITECH and Cerner Customers Find Unexpected Back-Office Gaps
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.