Latin America PACS 2024
15 October 24
| Blake Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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CIO
Product, Value
I would buy Image Management Vue PACS again. Image Management Vue PACS...
CIO
Product
The quality of Image Management Vue PACS rates just above the middle...
CIO
Relationship
In the last few months, there has been a drop in the services from...
Manager
Relationship
When we open a ticket with Philips, they do not understand the...
Manager
Product
Image Management Vue PACS is handling most of what our users want, and...
Manager
Loyalty, Operations, Product
We have done an upgrade for the new Philips solution because we are...
Manager
Value
For what we requested, Image Management Vue PACS meets our...
Manager
Loyalty, Product
Of course, everybody now says they want AI, but it is not only about...
Manager
Relationship
Overall, for the past several years the support from Philips has been...
Manager
Culture, Loyalty
Philips is coming out with a new analytics solution. They are calling...