Interactive Patient Systems 2023
09 May 23
| Adam Cherrington and Spencer Snyder
The digital transformation of healthcare has innovated the way patients receive care; this is especially evident in the emergence of digital patient rooms, which use technology to improve personalization, accuracy, and overall experience for patients and providers within the hospital. When properly developed, these digital patient rooms can also ease the staffing challenges many healthcare organizations face today. While vendors in the interactive patient systems space have traditionally focused on and still provide education and entertainment technology in the patient room, this report focuses on advanced digital patient room capabilities offered by these vendors by examining (1) which solutions have the broadest adoption across these advanced capabilities, (2) which solutions are viewed as most complete, and (3) what outcomes deep adopters are achieving.
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VP/Other Executive
Product
We have had trouble connecting Image Management Vue PACS to different...
VP/Other Executive
Culture
We have a global contract, so Philips doesn't charge us. Our contract...
VP/Other Executive
Relationship
I like Image Management Vue PACS. Our old system was a mess. We didn't...
Manager
Product
When the software works, it works well and is simple to use. It is...
Manager
Relationship, Product
The biggest opportunities are ensuring that the product is reliable....
CMIO
Product
I don't use the PACS product very much, and I found it initially a bit...
Manager
Product
The areas for improvement are the speed of study visualizations and...
Manager
Relationship
What I like the most about Philips is their constant presence on-site....
Manager
Relationship
The vendor's strengths are the reliability of their service and that...
Operations
Philips could have provided more training. We had a somewhat brief...