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Vibe Health by eVideon Commentary
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Trey Dye
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User Commentary

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Analyst/Coordinator

Product

This system is underused in our facility. The free movies and shows are used, but the educational...

Nov 2024
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Director

Operations

I think the vendor has a great program as far as training goes. I think we have really collaborated...

Nov 2024
||
(0)
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Director

Operations

During the implementation, I felt like we had a true partnership. eVideon was as committed as we...

Nov 2024
||
(0)
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Director

Relationship, Product

The design of Vibe Health by eVideon makes it very easy for patients to understand the information...

Nov 2024
||
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Analyst/Coordinator

Operations

The vendor needs to do better testing before deploying upgrades.

Nov 2024
||
(0)
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Analyst/Coordinator

Operations

I was just kind of thrown into the product, so I have done a lot of training on my own, but the...

Nov 2024
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Analyst/Coordinator

Relationship

The vendor's support could be improved in terms of responsiveness and follow-up.

Nov 2024
||
(0)
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Analyst/Coordinator

Relationship

If cable channels go down, the vendor is in a reactive state to that, whereas there should be more...

Nov 2024
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Analyst/Coordinator

Operations

If someone else were looking at getting Vibe Health by eVideon, my advice would be to make sure they...

Nov 2024
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(0)
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Director

Operations

I have had no issues with eVideon's implementation services at all. They are very communicative, and...

Nov 2024
||
(0)
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Director

Relationship

eVideon's support has always been wonderful. The support people are very responsive. Our contact at...

Nov 2024
||
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Director

Product

Through no fault of eVideon, the ease of use for nurses and clinicians is lower. That is due to an...

Nov 2024
||
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Director

Loyalty

We have already recommended Vibe Health by eVideon to another hospital who is implementing it. There...

Nov 2024
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(0)
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Analyst/Coordinator

Relationship, Operations

eVideon is very responsive. They are right there helping us decide how to implement their solutions...

Nov 2024
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(0)
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Analyst/Coordinator

Product, Value

I would definitely recommend the system to another organization. The solution itself is great, but...

Nov 2024
||
(0)
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Analyst/Coordinator

Loyalty, Product

The innovation of eVideon stands out. There are a lot of capabilities that we are not taking...

Nov 2024
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(0)
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Director

Product

Vibe Health by eVideon’s user interface looks great. It is very easy for patients, family members,...

Nov 2024
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Director

Product

eVideon’s basic offering is great, but when we want to get into some very specific EHR things, they...

Nov 2024
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Director

Relationship

eVideon is a smaller company, so they are very hands on. They have been very good about providing...

Nov 2024
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(0)
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Director

Culture

The vendor has been really reasonable from a contracting perspective and has listened to a lot of...

Nov 2024
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(0)
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Manager

Product

We use the product more for entertainment purposes, so for television and movies. The vendor has...

Nov 2024
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(0)
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Manager

Product

The product works well with our other solutions. I don't think we have had any big issues with...

Nov 2024
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(0)
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Manager

Relationship

The vendor has a customer support person assigned to our hospital specifically, and that is really...

Nov 2024
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(0)
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Manager

Relationship

I have worked with people at all different levels in the vendor organization and have never had a...

Nov 2024
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(0)
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Manager

Operations

As far as implementations go, I would like a bit more guidance and help from the vendor and a little...

Nov 2024
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(0)
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Manager

Relationship

When we contact the vendor's support people, the speed at which they respond depends on the type of...

Nov 2024
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(0)
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Manager

Product

The product's ease of use for the patients could be better. The ease of use does depend on the unit...

Nov 2024
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(0)
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Manager

Operations, Product

The clinicians and nurses who use the system generally know how to use the pillow speakers. We do...

Nov 2024
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(0)
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Director

Relationship

We talk with eVideon frequently. The people we work with at eVideon are on a first-name basis with...

Oct 2024
||
(0)
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Director

Product

With eVideon, there are lots of APIs. We tell the vendor what we want, we hook them up with our...

Oct 2024
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(0)
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Director

Relationship, Product

I love eVideon. They have been a true partner. The patient TV is key for smart rooms. We have...

Oct 2024
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(0)
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Manager

Operations, Product

The ease of use for clinicians depends on their comfort with the solution and how often they use it....

Oct 2024
||
(0)
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Manager

Relationship

eVideon is lovely to work with. They do a really good job partnering with us and providing support....

Oct 2024
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(0)
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Manager

Product

We aren't using all the integration points that eVideon's system has. We use the product in a very...

Oct 2024
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(0)
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Manager

Product

Sometimes the system goes down, but those instances are very minimal, and for us, they aren't really...

Oct 2024
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(0)
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Manager

Loyalty, Product

Right now, our use cases with eVideon's system are pretty minimal, but when we look at the product...

Oct 2024
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(0)
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Manager

Value

The system is very cost effective, low maintenance, and fluid. Even if we have to change what...

Oct 2024
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(0)
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VP/Other Executive

Relationship, Operations

We have a little more of a strategic partnership with eVideon. We had them do some things that ended...

Sep 2024
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(0)
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VP/Other Executive

Product

In the past, Vibe Health by eVideon tended to be hardware dependent on Amino set-top boxes, and it...

Sep 2024
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(0)
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VP/Other Executive

Relationship

I see myself reaching out more to eVideon asking where we are we with product road maps. But they...

Sep 2024
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(0)
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Manager

Relationship

We are uniquely using the product, and we are working with the vendor, and they have been open to...

Jul 2024
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(0)
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Manager

Product

One piece of the product is the digital door side. That piece has higher ease of use because it is a...

Jul 2024
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(0)
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Analyst/Coordinator

Operations

eVideon offers regular training via an actual Teams meeting that we can log in to with questions,...

Jul 2024
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(0)
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Analyst/Coordinator

Relationship

There are times when people call out to me and aren't able to figure out what is going on. If I have...

Jul 2024
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(0)
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Analyst/Coordinator

Relationship

eVideon absolutely drives outcomes. Their service is so quick. For example, I try to get out...

Jul 2024
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(0)
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Analyst/Coordinator

Operations, Product

There are so many advantages of Vibe Health by eVideon in my area. The education part that they can...

Jul 2024
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(0)
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Director

Operations

For training, eVideon was on-site and did some initial face-to-face training with a...

Jul 2024
||
(0)
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Director

Relationship

eVideon is very open to ideas, thoughts, and different ways of doing things and has reacted...

Jul 2024
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(0)
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Director

Relationship

If I needed to pick up the phone and call the CEO of eVideon, I know that he would take my call and...

Jul 2024
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(0)
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Director

Relationship

Throughout the selection process, eVideon was very receptive to multiple conversations, clarifying...

Jul 2024
||
(0)
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Director

Product

With Vibe Health, the patients are enjoying the ability to complete some environmental controls...

Jul 2024
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(0)
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Analyst/Coordinator

Product

Vibe Health by eVideon does integrate, but our system is always changing, so it is kind of like...

Jul 2024
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(0)
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Analyst/Coordinator

Value

There is nothing negative I can think of about eVideon’s charges. They are pretty straightforward....

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

From a proactive standpoint, I would like to see eVideon see some of the issues we see before they...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

eVideon is easy to get ahold of and helpful. They deal with problems. I would have no problem...

Jul 2024
||
(0)
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Analyst/Coordinator

Product

We use Vibe Health by eVideon for a few different reasons: their digital patient whiteboard and...

Jul 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

Vibe Health by eVideon is pretty easy for patients. It takes a little more effort for clinicians...

Jul 2024
||
(0)
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Nurse

Relationship

I have recommended the company itself. eVideon is very easy to work with. Their response to tickets...

Jul 2024
||
(0)
 Thank you  Helpful

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Nurse

Loyalty, Product

There are some enhancements that we would like to do with the Vibe Health by eVideon product; we...

Jul 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Relationship, Product

eVideon has been very responsive. As we have built the system out, we have worked to find the best...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

The ease of use for staff has been great and has allowed staff members to quickly glance at and...

Jun 2024
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(0)
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Analyst/Coordinator

Relationship

eVideon has been receptive. They send people out and are always willing to go the extra mile. We are...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

We have always had high-level support from eVideon, and we have felt comfortable with that support....

Jun 2024
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(0)
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Analyst/Coordinator

Product

We are able to get rid of our physical whiteboards; those have to be manually kept up. The digital...

Jun 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

We were having a problem with another vendor, and things that were promised were not coming to...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

We would like to see better involvement from patients in their own care. We would also like the...

Jun 2024
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(0)
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Analyst/Coordinator

Loyalty, Product

We are doing a lot of different things with eVideon. We have a digital whiteboard and door sign...

Jun 2024
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(0)
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Analyst/Coordinator

Loyalty, Relationship

eVideon recently has been connecting me with other clients of theirs who are using similar products...

Jun 2024
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(0)
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Analyst/Coordinator

Product, Value

An outcome of using Vibe Health by eVideon is increased patient education. One of our deficiencies...

Jun 2024
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(0)
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Analyst/Coordinator

Relationship

With support, eVideon’s turnaround time is very quick. When I have an urgent issue, I would like to...

Jun 2024
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(0)
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 or  to see details.

Analyst/Coordinator

Operations, Product

There is no way to mandate that patients complete certain education products or education videos....

Jun 2024
||
(0)
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Analyst/Coordinator

Operations

One of the vendor's VPs has been focusing on training for users of the system. The vendor has...

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

If anybody ever asks me, I'm always going to recommend eVideon just based on the things that they...

Jun 2024
||
(0)
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 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

We chose eVideon because they were going to be our partner in all aspects. I have no complaints....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

Integrating our EMR with Vibe Health by eVideon has been pretty straightforward. With our EMR...

Jun 2024
||
(0)
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Manager

Product

We have several suites of Vibe Health products. We have TVs that our patients can use to access...

Jun 2024
||
(0)
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Manager

Product, Value

One thing that we have allowed our patients to do, in conjunction with both our nurse call system...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Timeliness was an issue for eVideon. They told us they would have a product for us to view by...

Jun 2024
||
(0)
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 or  to see details.

Manager

Loyalty

After talking with eVideon, they had a lot of features we really liked. They were willing to develop...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The implementation was perfectly smooth, but there were definitely some growing pains with eVideon,...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

We have created new solutions with eVideon. We have some enhancements that they are currently...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We have been working internally to improve our utilization and adoption of the product, and eVideon...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

Out of all the vendors I work with, I have to rank eVideon as one of our top three in regard to our...

Jun 2024
||
(0)
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CIO

Relationship

Everything is going well with eVideon. Their support team is super engaged. I really appreciate...

May 2024
||
(0)
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CIO

Operations

There is just a whole component of eVideon’s software on the marketing side that was a bit...

May 2024
||
(0)
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Manager

Relationship

We are very happy with the vendor's support. eVideon is very quick to innovate. They are also very...

Mar 2024
||
(0)
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Manager

Loyalty, Product

eVideon is going to struggle a bit when Epic releases the MyChart Bedside TV. People might start...

Mar 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Relationship, Value

Vibe Health is an excellent product. eVideon performs very well. Their customer service is...

Mar 2024
||
(0)
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 or  to see details.

Manager

Loyalty

We are very happy with the system. Overall, the platform is really awesome. We went with eVideon...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

eVideon’s customer support is really good. They have a good web portal for tickets, and the vendor...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Using the system is really easy, but a lot of patients are a little intimidated because we have...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

Using the system is easy for our staff, but we are finding things as we go with our workflows and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

eVideon has definitely been a great vendor to work with. We had a very tight timeline for our...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The training was great. However, after a couple of months, there is a lot that our people need to...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

There were some features in the system that we were expecting on day one that we still need...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We have interfaces with a bunch of other systems, and they all work together. In the real world,...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The product is pretty intuitive. Users open it up and go down and up with the menu or left or right....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If there is a new function we want or something that we have a question about, we will go to our...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The product is not the cheapest product, but if an organization can afford it, there are many...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We are potentially replacing Vibe Health. If there is a product that our EHR vendor creates or has...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

The Vibe Health system has a lot of capabilities, but the value depends on how much an organization...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our relationship with eVideon is good. They have a manager success person assigned to our...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I would tell someone looking into the product that the dashboard limitations are our main concern...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

I’m hoping that we can get on the new platform. We have barriers in our organization that are making...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

There are a lot of outcomes from the dashboard for our various units that the vendor has been...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

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