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User Commentary
Relationship
We talk with eVideon frequently. The people we work with at eVideon are on a first-name basis with...
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Product
With eVideon, there are lots of APIs. We tell the vendor what we want, we hook them up with our...
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Relationship, Product
I love eVideon. They have been a true partner. The patient TV is key for smart rooms. We have...
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Operations, Product
The ease of use for clinicians depends on their comfort with the solution and how often they use it....
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Relationship
eVideon is lovely to work with. They do a really good job partnering with us and providing support....
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Product
We aren't using all the integration points that eVideon's system has. We use the product in a very...
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Product
Sometimes the system goes down, but those instances are very minimal, and for us, they aren't really...
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Loyalty, Product
Right now, our use cases with eVideon's system are pretty minimal, but when we look at the product...
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Value
The system is very cost effective, low maintenance, and fluid. Even if we have to change what...
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Relationship, Operations
We have a little more of a strategic partnership with eVideon. We had them do some things that ended...
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Product
In the past, Vibe Health by eVideon tended to be hardware dependent on Amino set-top boxes, and it...
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Relationship
I see myself reaching out more to eVideon asking where we are we with product road maps. But they...
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Relationship
We are uniquely using the product, and we are working with the vendor, and they have been open to...
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Product
One piece of the product is the digital door side. That piece has higher ease of use because it is a...
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Operations
eVideon offers regular training via an actual Teams meeting that we can log in to with questions,...
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Relationship
There are times when people call out to me and aren't able to figure out what is going on. If I have...
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Relationship
eVideon absolutely drives outcomes. Their service is so quick. For example, I try to get out...
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Operations, Product
There are so many advantages of Vibe Health by eVideon in my area. The education part that they can...
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Operations
For training, eVideon was on-site and did some initial face-to-face training with a...
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Relationship
eVideon is very open to ideas, thoughts, and different ways of doing things and has reacted...
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Relationship
If I needed to pick up the phone and call the CEO of eVideon, I know that he would take my call and...
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Relationship
Throughout the selection process, eVideon was very receptive to multiple conversations, clarifying...
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Product
With Vibe Health, the patients are enjoying the ability to complete some environmental controls...
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Product
Vibe Health by eVideon does integrate, but our system is always changing, so it is kind of like...
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Value
There is nothing negative I can think of about eVideon’s charges. They are pretty straightforward....
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Relationship
From a proactive standpoint, I would like to see eVideon see some of the issues we see before they...
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Relationship
eVideon is easy to get ahold of and helpful. They deal with problems. I would have no problem...
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Product
We use Vibe Health by eVideon for a few different reasons: their digital patient whiteboard and...
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Product
Vibe Health by eVideon is pretty easy for patients. It takes a little more effort for clinicians...
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Relationship
I have recommended the company itself. eVideon is very easy to work with. Their response to tickets...
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Loyalty, Product
There are some enhancements that we would like to do with the Vibe Health by eVideon product; we...
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Relationship, Product
eVideon has been very responsive. As we have built the system out, we have worked to find the best...
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Product
The ease of use for staff has been great and has allowed staff members to quickly glance at and...
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Relationship
eVideon has been receptive. They send people out and are always willing to go the extra mile. We are...
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Relationship
We have always had high-level support from eVideon, and we have felt comfortable with that support....
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Product
We are able to get rid of our physical whiteboards; those have to be manually kept up. The digital...
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Culture, Relationship
We were having a problem with another vendor, and things that were promised were not coming to...
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Relationship, Product
We would like to see better involvement from patients in their own care. We would also like the...
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Loyalty, Product
We are doing a lot of different things with eVideon. We have a digital whiteboard and door sign...
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Loyalty, Relationship
eVideon recently has been connecting me with other clients of theirs who are using similar products...
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Product, Value
An outcome of using Vibe Health by eVideon is increased patient education. One of our deficiencies...
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Relationship
With support, eVideon’s turnaround time is very quick. When I have an urgent issue, I would like to...
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Operations, Product
There is no way to mandate that patients complete certain education products or education videos....
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Operations
One of the vendor's VPs has been focusing on training for users of the system. The vendor has...
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Relationship
If anybody ever asks me, I'm always going to recommend eVideon just based on the things that they...
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Loyalty, Relationship
We chose eVideon because they were going to be our partner in all aspects. I have no complaints....
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Relationship, Operations
Integrating our EMR with Vibe Health by eVideon has been pretty straightforward. With our EMR...
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Product
We have several suites of Vibe Health products. We have TVs that our patients can use to access...
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Product, Value
One thing that we have allowed our patients to do, in conjunction with both our nurse call system...
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Relationship
Timeliness was an issue for eVideon. They told us they would have a product for us to view by...
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Loyalty
After talking with eVideon, they had a lot of features we really liked. They were willing to develop...
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Operations
The implementation was perfectly smooth, but there were definitely some growing pains with eVideon,...
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Loyalty, Relationship, Product
We have created new solutions with eVideon. We have some enhancements that they are currently...
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Relationship, Operations
We have been working internally to improve our utilization and adoption of the product, and eVideon...
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Relationship, Value
Out of all the vendors I work with, I have to rank eVideon as one of our top three in regard to our...
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Relationship
Everything is going well with eVideon. Their support team is super engaged. I really appreciate...
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Operations
There is just a whole component of eVideon’s software on the marketing side that was a bit...
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Relationship
We are very happy with the vendor's support. eVideon is very quick to innovate. They are also very...
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Loyalty, Product
eVideon is going to struggle a bit when Epic releases the MyChart Bedside TV. People might start...
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Relationship, Value
Vibe Health is an excellent product. eVideon performs very well. Their customer service is...
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Loyalty
We are very happy with the system. Overall, the platform is really awesome. We went with eVideon...
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Relationship
eVideon’s customer support is really good. They have a good web portal for tickets, and the vendor...
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Product
Using the system is really easy, but a lot of patients are a little intimidated because we have...
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Operations, Product
Using the system is easy for our staff, but we are finding things as we go with our workflows and...
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Operations
eVideon has definitely been a great vendor to work with. We had a very tight timeline for our...
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Operations
The training was great. However, after a couple of months, there is a lot that our people need to...
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Loyalty, Relationship, Product
There were some features in the system that we were expecting on day one that we still need...
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Relationship, Product
We have interfaces with a bunch of other systems, and they all work together. In the real world,...
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Operations, Product
The product is pretty intuitive. Users open it up and go down and up with the menu or left or right....
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Relationship
If there is a new function we want or something that we have a question about, we will go to our...
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Value
The product is not the cheapest product, but if an organization can afford it, there are many...
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Loyalty
We are potentially replacing Vibe Health. If there is a product that our EHR vendor creates or has...
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Value
The Vibe Health system has a lot of capabilities, but the value depends on how much an organization...
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Relationship
Our relationship with eVideon is good. They have a manager success person assigned to our...
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Product
I would tell someone looking into the product that the dashboard limitations are our main concern...
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Loyalty
I’m hoping that we can get on the new platform. We have barriers in our organization that are making...
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Product
There are a lot of outcomes from the dashboard for our various units that the vendor has been...
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Value
eVideon is a bit more expensive than other vendors in this space because they are a little richer,...
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Loyalty
eVideon is much more innovative and more of a thought leader in this space than other vendors, and...
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Relationship
Our experience with eVideon has been really good. Their technology team, integration team, support...
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Loyalty
eVideon's system is most likely dead in the water for the long term because, financially speaking,...
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