Vibe Health by eVideon Commentary
Filtered view: All
Subject Expert
Trey Dye
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Product
In some of our rooms, we want to be able to switch between our EHR and eVideon's whiteboard. We also...
Login or Create an Account to see details.
Product
There are little red lights on the TVs that are annoying for patients when it gets dark and the...
Login or Create an Account to see details.
Product
Our users love the system. It is a fantastic product that works as promised, and it is very...
Login or Create an Account to see details.
Relationship
I have been in the IT world for many years, and I have never seen a vendor be as easy to work with...
Login or Create an Account to see details.
Operations
The initial training from eVideon was a lot of new stuff all at once, and a lot of their other...
Login or Create an Account to see details.
Product
Our patient population isn't super tech-savvy, and that does create a little bit of a barrier when...
Login or Create an Account to see details.
Relationship
eVideon has been great at providing proactive service. We still have regular meetings with them, and...
Login or Create an Account to see details.
Relationship, Operations
eVideon is great at delivering new technology that meets our needs. They have been meeting...
Login or Create an Account to see details.
Loyalty, Product
Our satisfaction for patients and staff members from last year to this year has improved...
Login or Create an Account to see details.
Relationship, Product
As long as Vibe Health consumes information, it responds appropriately. When the product works, it works....
Login or Create an Account to see details.
Relationship
The eVideon people we work with are great and fantastic. We have even had senior-level people...
Login or Create an Account to see details.
Loyalty, Product
We have seen improvements to eVideon's testing model, but with a lot of our upgrades, things will...
Login or Create an Account to see details.
Loyalty, Relationship
I think my satisfaction with eVideon will increase because they understand the level of support that...
Login or Create an Account to see details.
Loyalty, Relationship
It wasn't until one of our sites considered turning off Vibe Health due to a lack of responses and...
Login or Create an Account to see details.
Product
We have recently had some very positive upgrades for the system, but I would like to have more...
Login or Create an Account to see details.
Product
For us to be more satisfied with the solution, eVideon could bring some functionality that we need...
Login or Create an Account to see details.
Loyalty, Product
The solution has a certain look and feel that makes it easy for end users to use, but the market has...
Login or Create an Account to see details.
Product
eVideon’s integration with our EHR to assign educational content is big, and it is potentially tied...
Login or Create an Account to see details.
Operations
The initial training from eVideon was decent. The vendor told us that the system was super easy to...
Login or Create an Account to see details.
Operations, Product
The free movies and shows in the eVideon system are good because those are the only things that...
Login or Create an Account to see details.
Operations, Product
I'm not sure that the system really shows much of an outcome. We look at it for quality measures,...
Login or Create an Account to see details.
Loyalty, Relationship
Things are still going well with eVideon. As always, eVideon has been great with their customer...
Login or Create an Account to see details.
Loyalty, Relationship
We have recently felt that the vendor has had a little more room for improvement. eVideon keeps all...
Login or Create an Account to see details.
Loyalty
In terms of Vibe Health's current functionality meeting all of our needs today, we want to do a...
Login or Create an Account to see details.
Loyalty
Overall, eVideon's patient experience platform has been widely adopted in rooms, and patients like...
Login or Create an Account to see details.
Operations
We recently upgraded our servers. That wasn't a smooth process, and it resulted in some downtime. We...
Login or Create an Account to see details.
Product
Vibe Health rates perfectly for ease of use with patients, nurses, and clinicians. The system's...
Login or Create an Account to see details.
Loyalty
Vibe Health will be an integral part of our rooms in the future. That is one of the reasons we went...
Login or Create an Account to see details.
Product
This system is underused in our facility. The free movies and shows are used, but the educational...
Login or Create an Account to see details.
Operations
I think the vendor has a great program as far as training goes. I think we have really collaborated...
Login or Create an Account to see details.
Operations
During the implementation, I felt like we had a true partnership. eVideon was as committed as we...
Login or Create an Account to see details.
Relationship, Product
The design of Vibe Health by eVideon makes it very easy for patients to understand the information...
Login or Create an Account to see details.
Operations
The vendor needs to do better testing before deploying upgrades.
Login or Create an Account to see details.
Operations
I was just kind of thrown into the product, so I have done a lot of training on my own, but the...
Login or Create an Account to see details.
Relationship
The vendor's support could be improved in terms of responsiveness and follow-up.
Login or Create an Account to see details.
Relationship
If cable channels go down, the vendor is in a reactive state to that, whereas there should be more...
Login or Create an Account to see details.
Operations
If someone else were looking at getting Vibe Health by eVideon, my advice would be to make sure they...
Login or Create an Account to see details.
Operations
I have had no issues with eVideon's implementation services at all. They are very communicative, and...
Login or Create an Account to see details.
Relationship
eVideon's support has always been wonderful. The support people are very responsive. Our contact at...
Login or Create an Account to see details.
Product
Through no fault of eVideon, the ease of use for nurses and clinicians is lower. That is due to an...
Login or Create an Account to see details.
Loyalty
We have already recommended Vibe Health by eVideon to another hospital who is implementing it. There...
Login or Create an Account to see details.
Relationship, Operations
eVideon is very responsive. They are right there helping us decide how to implement their solutions...
Login or Create an Account to see details.
Product, Value
I would definitely recommend the system to another organization. The solution itself is great, but...
Login or Create an Account to see details.
Loyalty, Product
The innovation of eVideon stands out. There are a lot of capabilities that we are not taking...
Login or Create an Account to see details.
Product
Vibe Health by eVideon’s user interface looks great. It is very easy for patients, family members,...
Login or Create an Account to see details.
Product
eVideon’s basic offering is great, but when we want to get into some very specific EHR things, they...
Login or Create an Account to see details.
Relationship
eVideon is a smaller company, so they are very hands on. They have been very good about providing...
Login or Create an Account to see details.
Culture
The vendor has been really reasonable from a contracting perspective and has listened to a lot of...
Login or Create an Account to see details.
Product
We use the product more for entertainment purposes, so for television and movies. The vendor has...
Login or Create an Account to see details.
Product
The product works well with our other solutions. I don't think we have had any big issues with...
Login or Create an Account to see details.
Relationship
The vendor has a customer support person assigned to our hospital specifically, and that is really...
Login or Create an Account to see details.
Relationship
I have worked with people at all different levels in the vendor organization and have never had a...
Login or Create an Account to see details.
Operations
As far as implementations go, I would like a bit more guidance and help from the vendor and a little...
Login or Create an Account to see details.
Relationship
When we contact the vendor's support people, the speed at which they respond depends on the type of...
Login or Create an Account to see details.
Product
The product's ease of use for the patients could be better. The ease of use does depend on the unit...
Login or Create an Account to see details.
Operations, Product
The clinicians and nurses who use the system generally know how to use the pillow speakers. We do...
Login or Create an Account to see details.
Relationship
We talk with eVideon frequently. The people we work with at eVideon are on a first-name basis with...
Login or Create an Account to see details.
Product
With eVideon, there are lots of APIs. We tell the vendor what we want, we hook them up with our...
Login or Create an Account to see details.
Relationship, Product
I love eVideon. They have been a true partner. The patient TV is key for smart rooms. We have...
Login or Create an Account to see details.
Operations, Product
The ease of use for clinicians depends on their comfort with the solution and how often they use it....
Login or Create an Account to see details.
Relationship
eVideon is lovely to work with. They do a really good job partnering with us and providing support....
Login or Create an Account to see details.
Product
We aren't using all the integration points that eVideon's system has. We use the product in a very...
Login or Create an Account to see details.
Product
Sometimes the system goes down, but those instances are very minimal, and for us, they aren't really...
Login or Create an Account to see details.
Loyalty, Product
Right now, our use cases with eVideon's system are pretty minimal, but when we look at the product...
Login or Create an Account to see details.
Value
The system is very cost effective, low maintenance, and fluid. Even if we have to change what...
Login or Create an Account to see details.
Relationship, Operations
We have a little more of a strategic partnership with eVideon. We had them do some things that ended...
Login or Create an Account to see details.
Product
In the past, Vibe Health by eVideon tended to be hardware dependent on Amino set-top boxes, and it...
Login or Create an Account to see details.
Relationship
I see myself reaching out more to eVideon asking where we are we with product road maps. But they...
Login or Create an Account to see details.
Relationship
We are uniquely using the product, and we are working with the vendor, and they have been open to...
Login or Create an Account to see details.
Product
One piece of the product is the digital door side. That piece has higher ease of use because it is a...
Login or Create an Account to see details.
Operations
eVideon offers regular training via an actual Teams meeting that we can log in to with questions,...
Login or Create an Account to see details.
Relationship
There are times when people call out to me and aren't able to figure out what is going on. If I have...
Login or Create an Account to see details.
Relationship
eVideon absolutely drives outcomes. Their service is so quick. For example, I try to get out...
Login or Create an Account to see details.
Operations, Product
There are so many advantages of Vibe Health by eVideon in my area. The education part that they can...
Login or Create an Account to see details.
Operations
For training, eVideon was on-site and did some initial face-to-face training with a...
Login or Create an Account to see details.
Relationship
eVideon is very open to ideas, thoughts, and different ways of doing things and has reacted...
Login or Create an Account to see details.
Relationship
If I needed to pick up the phone and call the CEO of eVideon, I know that he would take my call and...
Login or Create an Account to see details.
Relationship
Throughout the selection process, eVideon was very receptive to multiple conversations, clarifying...
Login or Create an Account to see details.
Product
With Vibe Health, the patients are enjoying the ability to complete some environmental controls...
Login or Create an Account to see details.
Product
Vibe Health by eVideon does integrate, but our system is always changing, so it is kind of like...
Login or Create an Account to see details.
Value
There is nothing negative I can think of about eVideon’s charges. They are pretty straightforward....
Login or Create an Account to see details.
Relationship
From a proactive standpoint, I would like to see eVideon see some of the issues we see before they...
Login or Create an Account to see details.
Relationship
eVideon is easy to get ahold of and helpful. They deal with problems. I would have no problem...
Login or Create an Account to see details.
Product
We use Vibe Health by eVideon for a few different reasons: their digital patient whiteboard and...
Login or Create an Account to see details.
Product
Vibe Health by eVideon is pretty easy for patients. It takes a little more effort for clinicians...
Login or Create an Account to see details.
Relationship
I have recommended the company itself. eVideon is very easy to work with. Their response to tickets...
Login or Create an Account to see details.
Loyalty, Product
There are some enhancements that we would like to do with the Vibe Health by eVideon product; we...
Login or Create an Account to see details.
Relationship, Product
eVideon has been very responsive. As we have built the system out, we have worked to find the best...
Login or Create an Account to see details.
Product
The ease of use for staff has been great and has allowed staff members to quickly glance at and...
Login or Create an Account to see details.
Relationship
eVideon has been receptive. They send people out and are always willing to go the extra mile. We are...
Login or Create an Account to see details.
Relationship
We have always had high-level support from eVideon, and we have felt comfortable with that support....
Login or Create an Account to see details.
Product
We are able to get rid of our physical whiteboards; those have to be manually kept up. The digital...
Login or Create an Account to see details.
Culture, Relationship
We were having a problem with another vendor, and things that were promised were not coming to...
Login or Create an Account to see details.
Relationship, Product
We would like to see better involvement from patients in their own care. We would also like the...
Login or Create an Account to see details.
Loyalty, Product
We are doing a lot of different things with eVideon. We have a digital whiteboard and door sign...
Login or Create an Account to see details.
Loyalty, Relationship
eVideon recently has been connecting me with other clients of theirs who are using similar products...
Login or Create an Account to see details.
Product, Value
An outcome of using Vibe Health by eVideon is increased patient education. One of our deficiencies...
Login or Create an Account to see details.
Relationship
With support, eVideon’s turnaround time is very quick. When I have an urgent issue, I would like to...
Login or Create an Account to see details.
Operations, Product
There is no way to mandate that patients complete certain education products or education videos....
Login or Create an Account to see details.
Operations
One of the vendor's VPs has been focusing on training for users of the system. The vendor has...
Login or Create an Account to see details.
Relationship
If anybody ever asks me, I'm always going to recommend eVideon just based on the things that they...
Login or Create an Account to see details.
Loyalty, Relationship
We chose eVideon because they were going to be our partner in all aspects. I have no complaints....
Login or Create an Account to see details.
Relationship, Operations
Integrating our EMR with Vibe Health by eVideon has been pretty straightforward. With our EMR...
Login or Create an Account to see details.
​
Featured Reports
Preferences