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Vibe Health by eVideon Commentary
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Trey Dye
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Analyst/Coordinator

Operations

eVideon offers regular training via an actual Teams meeting that we can log in to with questions,...

Jul 2024
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Analyst/Coordinator

Relationship

There are times when people call out to me and aren't able to figure out what is going on. If I have...

Jul 2024
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Analyst/Coordinator

Relationship

eVideon absolutely drives outcomes. Their service is so quick. For example, I try to get out...

Jul 2024
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Analyst/Coordinator

Operations, Product

There are so many advantages of Vibe Health by eVideon in my area. The education part that they can...

Jul 2024
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Director

Operations

For training, eVideon was on-site and did some initial face-to-face training with a...

Jul 2024
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Director

Relationship

eVideon is very open to ideas, thoughts, and different ways of doing things and has reacted...

Jul 2024
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Director

Relationship

If I needed to pick up the phone and call the CEO of eVideon, I know that he would take my call and...

Jul 2024
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Director

Relationship

Throughout the selection process, eVideon was very receptive to multiple conversations, clarifying...

Jul 2024
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Director

Product

With Vibe Health, the patients are enjoying the ability to complete some environmental controls...

Jul 2024
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Analyst/Coordinator

Product

Vibe Health by eVideon does integrate, but our system is always changing, so it is kind of like...

Jul 2024
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Analyst/Coordinator

Value

There is nothing negative I can think of about eVideon’s charges. They are pretty straightforward....

Jul 2024
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Analyst/Coordinator

Relationship

From a proactive standpoint, I would like to see eVideon see some of the issues we see before they...

Jul 2024
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Analyst/Coordinator

Relationship

eVideon is easy to get ahold of and helpful. They deal with problems. I would have no problem...

Jul 2024
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Analyst/Coordinator

Product

We use Vibe Health by eVideon for a few different reasons: their digital patient whiteboard and...

Jul 2024
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Analyst/Coordinator

Product

Vibe Health by eVideon is pretty easy for patients. It takes a little more effort for clinicians...

Jul 2024
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Nurse

Relationship

I have recommended the company itself. eVideon is very easy to work with. Their response to tickets...

Jul 2024
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Nurse

Loyalty, Product

There are some enhancements that we would like to do with the Vibe Health by eVideon product; we...

Jul 2024
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Analyst/Coordinator

Relationship, Product

eVideon has been very responsive. As we have built the system out, we have worked to find the best...

Jun 2024
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Analyst/Coordinator

Product

The ease of use for staff has been great and has allowed staff members to quickly glance at and...

Jun 2024
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Analyst/Coordinator

Relationship

eVideon has been receptive. They send people out and are always willing to go the extra mile. We are...

Jun 2024
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Analyst/Coordinator

Relationship

We have always had high-level support from eVideon, and we have felt comfortable with that support....

Jun 2024
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Analyst/Coordinator

Product

We are able to get rid of our physical whiteboards; those have to be manually kept up. The digital...

Jun 2024
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Analyst/Coordinator

Culture, Relationship

We were having a problem with another vendor, and things that were promised were not coming to...

Jun 2024
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Analyst/Coordinator

Relationship, Product

We would like to see better involvement from patients in their own care. We would also like the...

Jun 2024
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Analyst/Coordinator

Loyalty, Product

We are doing a lot of different things with eVideon. We have a digital whiteboard and door sign...

Jun 2024
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Analyst/Coordinator

Loyalty, Relationship

eVideon recently has been connecting me with other clients of theirs who are using similar products...

Jun 2024
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Analyst/Coordinator

Product, Value

An outcome of using Vibe Health by eVideon is increased patient education. One of our deficiencies...

Jun 2024
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Analyst/Coordinator

Relationship

With support, eVideon’s turnaround time is very quick. When I have an urgent issue, I would like to...

Jun 2024
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Analyst/Coordinator

Operations, Product

There is no way to mandate that patients complete certain education products or education videos....

Jun 2024
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(0)
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Analyst/Coordinator

Operations

One of the vendor's VPs has been focusing on training for users of the system. The vendor has...

Jun 2024
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Analyst/Coordinator

Relationship

If anybody ever asks me, I'm always going to recommend eVideon just based on the things that they...

Jun 2024
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Analyst/Coordinator

Loyalty, Relationship

We chose eVideon because they were going to be our partner in all aspects. I have no complaints....

Jun 2024
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(0)
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Analyst/Coordinator

Relationship, Operations

Integrating our EMR with Vibe Health by eVideon has been pretty straightforward. With our EMR...

Jun 2024
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(0)
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Manager

Product

We have several suites of Vibe Health products. We have TVs that our patients can use to access...

Jun 2024
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(0)
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Manager

Product, Value

One thing that we have allowed our patients to do, in conjunction with both our nurse call system...

Jun 2024
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(0)
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Manager

Relationship

Timeliness was an issue for eVideon. They told us they would have a product for us to view by...

Jun 2024
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(0)
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Manager

Loyalty

After talking with eVideon, they had a lot of features we really liked. They were willing to develop...

Jun 2024
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(0)
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Manager

Operations

The implementation was perfectly smooth, but there were definitely some growing pains with eVideon,...

Jun 2024
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(0)
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Director

Loyalty, Relationship, Product

We have created new solutions with eVideon. We have some enhancements that they are currently...

Jun 2024
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(0)
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Director

Relationship, Operations

We have been working internally to improve our utilization and adoption of the product, and eVideon...

Jun 2024
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(0)
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Director

Relationship, Value

Out of all the vendors I work with, I have to rank eVideon as one of our top three in regard to our...

Jun 2024
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(0)
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CIO

Relationship

Everything is going well with eVideon. Their support team is super engaged. I really appreciate...

May 2024
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(0)
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CIO

Operations

There is just a whole component of eVideon’s software on the marketing side that was a bit...

May 2024
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(0)
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Manager

Relationship

We are very happy with the vendor's support. eVideon is very quick to innovate. They are also very...

Mar 2024
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(0)
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Manager

Loyalty, Product

eVideon is going to struggle a bit when Epic releases the MyChart Bedside TV. People might start...

Mar 2024
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(0)
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Analyst/Coordinator

Relationship, Value

Vibe Health is an excellent product. eVideon performs very well. Their customer service is...

Mar 2024
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(0)
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Manager

Loyalty

We are very happy with the system. Overall, the platform is really awesome. We went with eVideon...

Feb 2024
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(0)
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Manager

Relationship

eVideon’s customer support is really good. They have a good web portal for tickets, and the vendor...

Feb 2024
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(0)
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Manager

Product

Using the system is really easy, but a lot of patients are a little intimidated because we have...

Feb 2024
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(0)
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Manager

Operations, Product

Using the system is easy for our staff, but we are finding things as we go with our workflows and...

Feb 2024
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(0)
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Manager

Operations

eVideon has definitely been a great vendor to work with. We had a very tight timeline for our...

Feb 2024
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(0)
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Manager

Operations

The training was great. However, after a couple of months, there is a lot that our people need to...

Feb 2024
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(0)
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Manager

Loyalty, Relationship, Product

There were some features in the system that we were expecting on day one that we still need...

Feb 2024
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(0)
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Director

Relationship, Product

We have interfaces with a bunch of other systems, and they all work together. In the real world,...

Jan 2024
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(0)
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Director

Operations, Product

The product is pretty intuitive. Users open it up and go down and up with the menu or left or right....

Jan 2024
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(0)
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Director

Relationship

If there is a new function we want or something that we have a question about, we will go to our...

Jan 2024
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(0)
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Director

Value

The product is not the cheapest product, but if an organization can afford it, there are many...

Jan 2024
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(0)
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Manager

Loyalty

We are potentially replacing Vibe Health. If there is a product that our EHR vendor creates or has...

Jan 2024
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(0)
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Manager

Value

The Vibe Health system has a lot of capabilities, but the value depends on how much an organization...

Jan 2024
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(0)
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Manager

Relationship

Our relationship with eVideon is good. They have a manager success person assigned to our...

Jan 2024
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(0)
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Analyst/Coordinator

Product

I would tell someone looking into the product that the dashboard limitations are our main concern...

Dec 2023
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(0)
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Analyst/Coordinator

Loyalty

I’m hoping that we can get on the new platform. We have barriers in our organization that are making...

Dec 2023
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(0)
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Analyst/Coordinator

Product

There are a lot of outcomes from the dashboard for our various units that the vendor has been...

Dec 2023
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(0)
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Director

Value

eVideon is a bit more expensive than other vendors in this space because they are a little richer,...

Nov 2023
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(0)
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Director

Loyalty

eVideon is much more innovative and more of a thought leader in this space than other vendors, and...

Nov 2023
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(0)
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Director

Relationship

Our experience with eVideon has been really good. Their technology team, integration team, support...

Nov 2023
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(0)
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Director

Loyalty

eVideon's system is most likely dead in the water for the long term because, financially speaking,...

Nov 2023
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(0)
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CNIO

Relationship

eVideon really hits all of our check marks. They have been a great partner. Their support people are...

Aug 2023
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(0)
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CNIO

Product, Value

eVideon has a pretty good price structure. Their price points are fair, and their recent upgrades...

Aug 2023
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(0)
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CNIO

Loyalty, Relationship

We have had some road map strategy calls with the vendor, and we are aligned with what the vendor is...

Aug 2023
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(0)
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CNIO

Product

On the nursing side of things, the system can sometimes be a little cumbersome when it comes to...

Aug 2023
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(0)
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Analyst/Coordinator

Loyalty, Relationship

Unlike other providers out there on the market, eVideon isn't considered a vendor to us; we consider...

Aug 2023
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(0)
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Analyst/Coordinator

Relationship

Something I would like to see improved with eVideon’s support is usually when we call, we get a...

Aug 2023
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(0)
 Thank you  Helpful

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Analyst/Coordinator

Relationship, Product

eVideon’s development of the Vibe Health product has been focused on patient and nurse involvement,...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

eVideon has been a big partner with us on our journey with several projects to add functionality to...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship

eVideon was key in helping us through some of our COVID-19 initiatives. When COVID-19 was running...

Aug 2023
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(0)
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VP/Other Executive

Product

The data on how patients use the product isn’t as robust as we would like, but the vendor has done a...

Aug 2023
||
(0)
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VP/Other Executive

Operations, Product

The product is easy to use, but the nurses and the PCAs don't have the initiative or the enthusiasm...

Aug 2023
||
(0)
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VP/Other Executive

Value

When we were looking at the product’s pricing, we had a lot of sticker shock. However, eVideon was...

Aug 2023
||
(0)
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VP/Other Executive

Product

The older portion of our patient population in acute care prefers face-to-face interactions. They...

Aug 2023
||
(0)
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