
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Value
eVideon is a bit more expensive than other vendors in this space because they are a little richer,...
Login or Create an Account to see details.
Loyalty
eVideon is much more innovative and more of a thought leader in this space than other vendors, and...
Login or Create an Account to see details.
Relationship
Our experience with eVideon has been really good. Their technology team, integration team, support...
Login or Create an Account to see details.
Loyalty
eVideon's system is most likely dead in the water for the long term because, financially speaking,...
Login or Create an Account to see details.
Relationship, Product
We would like to see better involvement from patients in their own care. We would also like the...
Login or Create an Account to see details.
Product
We are able to get rid of our physical whiteboards; those have to be manually kept up. The digital...
Login or Create an Account to see details.
Relationship, Product
eVideon has been very responsive. As we have built the system out, we have worked to find the best...
Login or Create an Account to see details.
Product
The ease of use for staff has been great and has allowed staff members to quickly glance at and...
Login or Create an Account to see details.
Relationship
eVideon has been receptive. They send people out and are always willing to go the extra mile. We are...
Login or Create an Account to see details.
Relationship
We have always had high-level support from eVideon, and we have felt comfortable with that support....
Login or Create an Account to see details.
Culture, Relationship
We were having a problem with another vendor, and things that were promised were not coming to...
Login or Create an Account to see details.
Relationship
eVideon really hits all of our check marks. They have been a great partner. Their support people are...
Login or Create an Account to see details.
Product, Value
eVideon has a pretty good price structure. Their price points are fair, and their recent upgrades...
Login or Create an Account to see details.
Loyalty, Relationship
We have had some road map strategy calls with the vendor, and we are aligned with what the vendor is...
Login or Create an Account to see details.
Product
On the nursing side of things, the system can sometimes be a little cumbersome when it comes to...
Login or Create an Account to see details.
Loyalty, Relationship
Unlike other providers out there on the market, eVideon isn't considered a vendor to us; we consider...
Login or Create an Account to see details.
Relationship
Something I would like to see improved with eVideon’s support is usually when we call, we get a...
Login or Create an Account to see details.
Relationship, Product
eVideon’s development of the Vibe Health product has been focused on patient and nurse involvement,...
Login or Create an Account to see details.
Relationship, Product
eVideon has been a big partner with us on our journey with several projects to add functionality to...
Login or Create an Account to see details.
Relationship
eVideon was key in helping us through some of our COVID-19 initiatives. When COVID-19 was running...
Login or Create an Account to see details.
Product
The data on how patients use the product isn’t as robust as we would like, but the vendor has done a...
Login or Create an Account to see details.
Operations, Product
The product is easy to use, but the nurses and the PCAs don't have the initiative or the enthusiasm...
Login or Create an Account to see details.
Value
When we were looking at the product’s pricing, we had a lot of sticker shock. However, eVideon was...
Login or Create an Account to see details.
Product
The older portion of our patient population in acute care prefers face-to-face interactions. They...
Login or Create an Account to see details.
Loyalty
eVideon’s value comes from the new enhancements and features that they are pushing out. The...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I think the vendor is on par with everyone else. They want to manage expectations, and they do a...
Login or Create an Account to see details.
Relationship, Product
Communication is the vendor’s biggest opportunity for improvement. They could offer more awareness...
Login or Create an Account to see details.
Product
The product is pretty simple to use for patients. The pillow speakers are easy to navigate through...
Login or Create an Account to see details.
Product
eVideon is very strong on the patient and clinical sides. A lot of their system's workflows,...
Login or Create an Account to see details.
Product
Some of the system's screens could be developed differently. That would make the system more...
Login or Create an Account to see details.
Relationship
eVideon's customer support is always available. The vendor is fantastic that way. I have been able...
Login or Create an Account to see details.
Value
eVideon's system is very cheap. The vendor doesn't nickel-and-dime us over every little piece of...
Login or Create an Account to see details.
Operations
eVideon does a pretty good job of training people and providing us with content.
Login or Create an Account to see details.
Relationship
We have asked eVideon to do a lot of integration and interoperability, and they are always willing...
Login or Create an Account to see details.
Product
Vibe Health is so straightforward. There are just some people who get a little annoyed with helping...
Login or Create an Account to see details.
Operations, Value
It was a big project to deploy the platform, but the implementation was excellent. The burden we...
Login or Create an Account to see details.
Relationship
eVideon is a strategic partner. We can communicate with a vendor executive at all times.
Login or Create an Account to see details.
Loyalty
When we first got the product years ago, it was a very dumbed-down system that had many points of...
Login or Create an Account to see details.
Loyalty
We looked at some other products. But if we were starting over, I don't think I would do things...
Login or Create an Account to see details.
Relationship
Regarding support, every organization is struggling with keeping consistent people, so I would hate...
Login or Create an Account to see details.
Loyalty, Product
We are using another vendor for a virtual-sitter system, and that product is integrated with...
Login or Create an Account to see details.
Loyalty, Relationship
If someone needs improved communication, and if they want a suite of solutions beyond just the...
Login or Create an Account to see details.
Loyalty, Relationship
We are working on a project with the vendor, and they are doing great.
Login or Create an Account to see details.
Product
More advanced systems let us know if something is happening, so it would be great to have some kind...
Login or Create an Account to see details.
Relationship, Product
We have experienced issues on the back end for some administration things, such as reporting, within...
Login or Create an Account to see details.
Relationship, Product
We have had to push for any optimizations to the product. The vendor is open to it, but there...
Login or Create an Account to see details.
Relationship
The vendor’s higher-ups are very responsive. The CEO texts me regularly.
Login or Create an Account to see details.
Value
While reviewing our budgets, we realized that we were not having a good ROI from Vibe Health. We...
Login or Create an Account to see details.
Product, Value
There are a number of different dimensions of data that we pull out of our EMR and display through...
Login or Create an Account to see details.
Relationship
We have made some adjustments to make sure that the system is meeting our needs, and the vendor has...
Login or Create an Account to see details.
Value
I think that we are a little early in our development to say for sure, but I really think that there...
Login or Create an Account to see details.
Relationship
eVideon keeps their promises, but there have been some minor hiccups with that. When a hiccup...
Login or Create an Account to see details.
Culture, Relationship
I have never called eVideon's support, but every time I have reached out to their sales team or...
Login or Create an Account to see details.
Loyalty, Relationship, Product
eVideon is doing a lot of innovation. We are asking them to do a lot of things, and so far, eVideon...
Login or Create an Account to see details.
Product
I have been very happy with Vibe Health’s quality. The vendor has done extremely well with the...
Login or Create an Account to see details.
Product
All the bug fixes are very clunky. It is hard to get people to help us out. With one of the...
Login or Create an Account to see details.
Operations
eVideon has the best intentions with their training. There is no ongoing training unless we ask very...
Login or Create an Account to see details.
Product
There is no integration at all between Vibe Health and other solutions.
Login or Create an Account to see details.
Product
Vibe Health doesn't meet our needs. It is difficult to get into the system. For every reset, we have...
Login or Create an Account to see details.
Relationship
The customer support team is fast to respond, but they usually respond with more questions than...
Login or Create an Account to see details.
Relationship
eVideon did initiate contact when they noticed we were not getting any views on the platform. The...
Login or Create an Account to see details.
Relationship, Operations, Product
We did an update recently that failed, and our management interface was down for some time, but the...
Login or Create an Account to see details.
Relationship
eVideon’s tech support team could be a little more robust. Getting support is a little cumbersome....
Login or Create an Account to see details.
Relationship
eVideon has a lot of good fail-safes on their end, so if there are technical issues, the vendor...
Login or Create an Account to see details.
Product
eVideon’s end-user care console is like a website where we can view information and pull reports and...
Login or Create an Account to see details.
Operations, Product, Value
Our patients are in an older demographic, and they have no problem figuring out how to work the...
Login or Create an Account to see details.
Relationship
A lot of the folks that I worked with originally have left the vendor. I don't think the newer crowd...
Login or Create an Account to see details.
Relationship, Operations
eVideon is a solid partner, and we are very happy with them. The vendor is very receptive. Our...
Login or Create an Account to see details.
Loyalty
We are expanding and working toward moving to the next level with eVideon, and that is good.
Login or Create an Account to see details.
Culture
Working with eVideon was an outstanding experience. They were absolutely fantastic to work with as a...
Login or Create an Account to see details.
Relationship
The vendor’s support hasn't been perfect, but it is excellent. The vendor's people are very...
Login or Create an Account to see details.
Relationship
The vendor has met our standards in terms of providing us with the information needed to support the...
Login or Create an Account to see details.
Relationship
We certainly like working with the vendor’s leadership team. They do a lot of work on-site, and they...
Login or Create an Account to see details.
Relationship
We would like to see a little more development with eVideon's on-site support. They do have an...
Login or Create an Account to see details.
Relationship, Value
We have asked eVideon to meet with our team to do some solution design multiple times throughout our...
Login or Create an Account to see details.
Loyalty
Patients don't complain much about the product, and we don't get any questions or concerns....
Login or Create an Account to see details.
Product
We struggle to get our end users compliant, and we struggle to get our end users to follow the...
Login or Create an Account to see details.
Culture, Operations, Product
We would like to be able to view how the product would look on the TV. We have heard other people...
Login or Create an Account to see details.
Relationship
I would tell a peer that I have watched eVideon grow and that the vendor has been great at...
Login or Create an Account to see details.
Product
I would like to have more access to the server. I think that would save everyone time; currently, I...
Login or Create an Account to see details.
Loyalty, Relationship
Our senior leadership team makes the decisions about whether we keep the solution. If they see value...
Login or Create an Account to see details.
Loyalty, Relationship
eVideon keeps telling us that they are going to get something that we have been asking for, but they...
Login or Create an Account to see details.
Relationship, Product
Vibe Health runs well. I haven't heard of any malfunctions. To my knowledge, there haven’t been any...
Login or Create an Account to see details.
Loyalty
I only have great things to say about the vendor. We are really satisfied with them, and we are...
Login or Create an Account to see details.
Operations, Product
The program's appearance on the patient side is super user friendly and self-explanatory. I like...
Login or Create an Account to see details.
Operations, Product
We wish the video content were available in more languages; that is our big issue with Vibe Health....
Login or Create an Account to see details.
Loyalty
The product is easy to use, but the staff does not perceive that because Vibe Health is not built...
Login or Create an Account to see details.
Relationship
eVideon provides very good email support. The person assigned to my account is very responsive. I...
Login or Create an Account to see details.
Culture
eVideon is transparent with pricing. The content we stream through the product is also sold by...
Login or Create an Account to see details.
Loyalty, Relationship
Our satisfaction with eVideon has gone down since the time they were a smaller organization. The...
Login or Create an Account to see details.
Operations
The vendor did a good job on the initial training; they had clinical experts available for...
Login or Create an Account to see details.
Relationship, Product
We would like to see eVideon improve how they measure growth and interoperability with other...
Login or Create an Account to see details.
Relationship
I have been transparent with the leadership team. Those people are very receptive and are trying to...
Login or Create an Account to see details.
Relationship
The vendor is on the cutting edge. They know what customers want. The vendor needs to make sure they...
Login or Create an Account to see details.
Relationship
As the vendor has grown, they have become less proactive due to resource restraints. The vendor has...
Login or Create an Account to see details.
Featured Reports
Preferences