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Niel Oscarson
Research Director
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Overall Score Filtered view: ##.# C Segment Average ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (34) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Relationship, Operations
OnShift's support people are pretty responsive by email and phone. If...
VP/Other Executive
Product
We probably have some user-operator errors in terms of our...
VP/Other Executive
Product
We get a lot of good stuff from OnShift. It is a really good product...
VP/Other Executive
Product
I have one department that we have been trying to get into OnShift,...
Director
Relationship, Operations
Overall, things have been good with OnShift. The solution was better...
Director
Product
There are some enhancements we would like to see out of the system....
Director
Loyalty, Relationship
The contacts that I used to have from OnShift left the organization,...
Director
Product
OnShift could have better integration with our timekeeping and payroll...
Director
Relationship
We would love to have more peer-to-peer engagement so that we could...
Director
Operations, Product
The scheduling is going well with OnShift. However, the training on it...