Credentialing 2022
18 October 22
| Emily Paxman and Niel Oscarson
Credentialing management has historically required dozens of spreadsheets, manual data entry, and painstaking monitoring of multiple payer, state, and national databases—causing significant inefficiencies and expenses. Vendors providing credentialing software and/or services promise major efficiency gains for healthcare organizations, but not all offerings are equally effective. This report examines three strong predictors of efficiency—the use of automations, strong credentialing workflows, and vendor partnership/guidance—to determine how well vendors are living up to their promises.
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Analyst/Coordinator
Product
QGenda Credentialing is heavily tailored for physicians. Other kinds...
Analyst/Coordinator
Culture, Product
We have eliminated some of our spreadsheet use due to the product, but...
Analyst/Coordinator
Operations
We felt that the vendor underperformed when it came to the...
Analyst/Coordinator
Relationship, Operations, Product
I have noticed a consistent clip of pretty valuable upgrades. QGenda...
Analyst/Coordinator
Relationship
We used to have a dedicated point of contact from QGenda, but that got...
Analyst/Coordinator
Relationship, Operations, Product
The product is designed well for what it does, and the ease of use for...
Analyst/Coordinator
Product
The solution has a centralized repository that connects to a unique...
Analyst/Coordinator
Loyalty, Value
We aren't sure whether the product is part of our long-term plans. We...
Analyst/Coordinator
Loyalty, Product
I can see where the vendor is going with some of the technology they...
Manager
Operations
QGenda had some newer folks who were helping us with the go-live...