QGenda Credentialing Commentary
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User Commentary
QGenda Credentialing is the only credentialing platform that I have worked with, and with the ease...
I enjoy QGenda’s product. I've been training another person to help me out with credentialing and...
I can open cases online with QGenda’s support people if I have questions. A lot of that gets done...
One thing that QGenda is very good at is education. They have little webinars on a new product...
The solution being centralized in one location drives efficiency. It’s a centralized database with...
We had regular meetings with the vendor during the implementation process. There was a fixed...
We’d like it if there were alerts for expiring things. If we didn't log in, say on a weekly basis or...
QGenda is fantastic to work with. They are dedicated to making sure the product meets customers'...
We haven’t gone through training with QGenda in a long time. We train internally for new users. We...
I have a very good working relationship with people from many different areas of QGenda’s...
QGenda Credentialing is overpriced. We have not eliminated spreadsheets by using QGenda...
QGenda is releasing a new privileging feature very soon, and that is fantastic. That would have been...
QGenda’s workflow drives efficiency. The structure of their workflows definitely lends itself to...
I am very satisfied with QGenda's system.
Getting assistance in training new users or when systems or features are not working is a nightmare....
I would definitely recommend the credentialing system to other companies. It has worked well for our...
We implemented QGenda's solution within the past couple of years. Many of our physicians have been...
QGenda provides webinars, weekly updates, and other resources. The training for credentialing and...
During the implementation, QGenda helped set everything up by taking our providers’ existing records...
QGenda’s support is very good. They use a ticketing system, and typically within an hour of...
Some capabilities are still not available in the credentialing system. For example, our enrollment...
QGenda is continually developing new features within the system. They send regular updates, meet...
I have not really seen a long-term road map from QGenda. They mention that future features will be...
The main issue with the credentialing system is notifications. I do not receive them the same way...
My advice to a customer is for them to make sure the system is set up to match how they plan to use...
With the credentialing system, there are times when certain data elements are not reportable using...
The automatic certification tracking is a major benefit of QGenda's system. All expiring documents...
We have regular billing cycles with QGenda. They send invoices, and we reconcile our number of users...
QGenda's scheduling application is wonderful. The scheduling piece is very easy and functional....
QGenda responds within a good amount of time, and we appreciate that. If a ticket takes longer than...
Most providers and companies in my area use QGenda for scheduling. The credentialing side uses the...
The issue with the application is with the credentialing side. For example, if a provider wants to...
The process of clinicians managing their own credentials in QGenda Credentialing is very simple. We...
Some of the newer functions that QGenda has discussed, like prefilling applications, are promising....
QGenda Credentialing is worth the money we spent on it because of the tracking. The tracking is huge...
QGenda offers webinars that are very helpful, like course updates. I appreciate that they do those...
The ease of use and user-friendliness of QGenda Credentialing are excellent! However, I wish there...
I have been using QGenda Credentialing since my organization first started on it, and overall, I...
We have faced some challenges with the system, especially during our initial rollout. While the...
We went from a primarily manual paper process to a fully electronic one, so we love QGenda...
We chose QGenda Credentialing because it just seemed to fit our current process the best. Plus, the...
The visibility in QGenda Credentialing is huge for us. Supervisors are able to view where their team...
Building QGenda Credentialing itself was a process, but QGenda made it very easy. Their training was...
QGenda’s help desk team is amazing. They respond almost immediately to everything. If we have a...
In QGenda Credentialing, we are not able to run reports on a couple of things that we would like to....
QGenda Credentialing drives efficiency because all of our items are saved in one place.
Commentary Summary
Comment Type Breakout