QGenda Credentialing Commentary

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Reporting options, the help desk, and all of those things are very beneficial for our team.

You can ask for training or support on anything you need.

Tickets are normally resolved very quickly, and if not, QGenda stays in communication. If there's...

You can submit any enhancement idea, and QGenda will work on it to get it implemented. I'm not sure...

If the vendor didn't offer a good credentialing system, it would slow our team down a lot and...

We utilize QGenda's system for many different areas. We have gotten so much better with our...

I can jump into the dashboard and see where I am with any of the files at any point in time.

QGenda gives clinicians the opportunity to upload and manage their own information. Prior to using...

QGenda sends out a weekly update on things that have changed in the system, but it’s been more than...

When I have had urgent or immediate questions, QGenda has responded to my emails within a very short...

The individual who did our initial training did a great job of getting us up and running, and they...

If I could talk with QGenda’s leadership, I’d tell them to continue to listen to their users and...

Most of the clinicians that I work with don't seem to have any challenges with managing their own...

We already had an established relationship, so that helped. The whole reason we were looking at an...

I don’t necessarily think the issue is the system. Some providers are just not technologically savvy...

I think the time tracking is very helpful because it lets me monitor how long it takes to get a...

Overall, looking back at our old process, the system is a stark improvement. I wouldn't dream of...

Currently, the provider has to request each individual thing that they're requesting to perform...

I can submit enhancement requests through the help desk. That's a separate process. For one piece,...

One of the biggest things that stood out to me with QGenda is the personal aspect. I really build...

QGenda does a pretty good job with training. They offer webinars quite often, and I receive frequent...

QGenda's support is prompt. Every time I submit a ticket, the people I usually work with respond...

For a while, QGenda Credentialing wasn't being utilized properly, correctly, or optimally. When I...

QGenda Credentialing is very user friendly. It's intuitive for the most part, and I can track all of...

QGenda Credentialing has brought us into the twenty-first century. The productivity gains have been...

One area I'd improve in QGenda Credentialing is that it's not very intuitive for providers when they...

The one thing I want to emphasize is that organizations incorporating QGenda Credentialing into...

The electronic provider applications in QGenda Credentialing are great because everything is in one...

QGenda needs to focus on usability for the end user. Admittedly, there are credentialing features...

Honestly, we are underutilizing the platform, but the setup was extremely helpful in getting us...

QGenda is continually adding new PSVs and working to update their system. I am on a first-name basis...

QGenda Credentialing works well for those who utilize it.

QGenda Credentialing is the only credentialing platform that I have worked with, and with the ease...

I enjoy QGenda’s product. I've been training another person to help me out with credentialing and...

I can open cases online with QGenda’s support people if I have questions. A lot of that gets done...

One thing that QGenda is very good at is education. They have little webinars on a new product...

The solution being centralized in one location drives efficiency. It’s a centralized database with...

We had regular meetings with the vendor during the implementation process. There was a fixed...

We’d like it if there were alerts for expiring things. If we didn't log in, say on a weekly basis or...

QGenda is fantastic to work with. They are dedicated to making sure the product meets customers'...

We haven’t gone through training with QGenda in a long time. We train internally for new users. We...

I have a very good working relationship with people from many different areas of QGenda’s...

QGenda Credentialing is overpriced. We have not eliminated spreadsheets by using QGenda...

QGenda is releasing a new privileging feature very soon, and that is fantastic. That would have been...

QGenda’s workflow drives efficiency. The structure of their workflows definitely lends itself to...

I am very satisfied with QGenda's system.

Getting assistance in training new users or when systems or features are not working is a nightmare....

I would definitely recommend the credentialing system to other companies. It has worked well for our...

We implemented QGenda's solution within the past couple of years. Many of our physicians have been...

QGenda provides webinars, weekly updates, and other resources. The training for credentialing and...

During the implementation, QGenda helped set everything up by taking our providers’ existing records...

QGenda’s support is very good. They use a ticketing system, and typically within an hour of...

Some capabilities are still not available in the credentialing system. For example, our enrollment...

QGenda is continually developing new features within the system. They send regular updates, meet...

I have not really seen a long-term road map from QGenda. They mention that future features will be...

The main issue with the credentialing system is notifications. I do not receive them the same way...

My advice to a customer is for them to make sure the system is set up to match how they plan to use...

With the credentialing system, there are times when certain data elements are not reportable using...

The automatic certification tracking is a major benefit of QGenda's system. All expiring documents...

We have regular billing cycles with QGenda. They send invoices, and we reconcile our number of users...

QGenda's scheduling application is wonderful. The scheduling piece is very easy and functional....

QGenda responds within a good amount of time, and we appreciate that. If a ticket takes longer than...

Most providers and companies in my area use QGenda for scheduling. The credentialing side uses the...

The issue with the application is with the credentialing side. For example, if a provider wants to...

The process of clinicians managing their own credentials in QGenda Credentialing is very simple. We...

Some of the newer functions that QGenda has discussed, like prefilling applications, are promising....

QGenda Credentialing is worth the money we spent on it because of the tracking. The tracking is huge...

QGenda offers webinars that are very helpful, like course updates. I appreciate that they do those...

The ease of use and user-friendliness of QGenda Credentialing are excellent! However, I wish there...

I have been using QGenda Credentialing since my organization first started on it, and overall, I...

We have faced some challenges with the system, especially during our initial rollout. While the...

We went from a primarily manual paper process to a fully electronic one, so we love QGenda...

We chose QGenda Credentialing because it just seemed to fit our current process the best. Plus, the...

The visibility in QGenda Credentialing is huge for us. Supervisors are able to view where their team...

Building QGenda Credentialing itself was a process, but QGenda made it very easy. Their training was...

QGenda’s help desk team is amazing. They respond almost immediately to everything. If we have a...

In QGenda Credentialing, we are not able to run reports on a couple of things that we would like to....

QGenda Credentialing drives efficiency because all of our items are saved in one place.