Bookmark

QGenda Credentialing Commentary
Filtered view: All

Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

QGenda Credentialing is the only credentialing platform that I have worked with, and with the ease...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

I enjoy QGenda’s product. I've been training another person to help me out with credentialing and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

I can open cases online with QGenda’s support people if I have questions. A lot of that gets done...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

One thing that QGenda is very good at is education. They have little webinars on a new product...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

The solution being centralized in one location drives efficiency. It’s a centralized database with...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

We had regular meetings with the vendor during the implementation process. There was a fixed...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

We’d like it if there were alerts for expiring things. If we didn't log in, say on a weekly basis or...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

QGenda is fantastic to work with. They are dedicated to making sure the product meets customers'...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We haven’t gone through training with QGenda in a long time. We train internally for new users. We...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

I have a very good working relationship with people from many different areas of QGenda’s...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

QGenda Credentialing is overpriced. We have not eliminated spreadsheets by using QGenda...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Director

QGenda is releasing a new privileging feature very soon, and that is fantastic. That would have been...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

QGenda’s workflow drives efficiency. The structure of their workflows definitely lends itself to...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

I am very satisfied with QGenda's system.

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Getting assistance in training new users or when systems or features are not working is a nightmare....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

I would definitely recommend the credentialing system to other companies. It has worked well for our...

Comment Tone Positive
Pillars Operations, Product, Value
Evaluation Unrated

 or  to see details.

Manager

We implemented QGenda's solution within the past couple of years. Many of our physicians have been...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

QGenda provides webinars, weekly updates, and other resources. The training for credentialing and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

During the implementation, QGenda helped set everything up by taking our providers’ existing records...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

QGenda’s support is very good. They use a ticketing system, and typically within an hour of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Some capabilities are still not available in the credentialing system. For example, our enrollment...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

QGenda is continually developing new features within the system. They send regular updates, meet...

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

 or  to see details.

Manager

I have not really seen a long-term road map from QGenda. They mention that future features will be...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

The main issue with the credentialing system is notifications. I do not receive them the same way...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

My advice to a customer is for them to make sure the system is set up to match how they plan to use...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

With the credentialing system, there are times when certain data elements are not reportable using...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

The automatic certification tracking is a major benefit of QGenda's system. All expiring documents...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

We have regular billing cycles with QGenda. They send invoices, and we reconcile our number of users...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

 or  to see details.

VP/Other Executive

QGenda's scheduling application is wonderful. The scheduling piece is very easy and functional....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

QGenda responds within a good amount of time, and we appreciate that. If a ticket takes longer than...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Most providers and companies in my area use QGenda for scheduling. The credentialing side uses the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

The issue with the application is with the credentialing side. For example, if a provider wants to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

The process of clinicians managing their own credentials in QGenda Credentialing is very simple. We...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

Some of the newer functions that QGenda has discussed, like prefilling applications, are promising....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

QGenda Credentialing is worth the money we spent on it because of the tracking. The tracking is huge...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

QGenda offers webinars that are very helpful, like course updates. I appreciate that they do those...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

The ease of use and user-friendliness of QGenda Credentialing are excellent! However, I wish there...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

I have been using QGenda Credentialing since my organization first started on it, and overall, I...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We have faced some challenges with the system, especially during our initial rollout. While the...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

We went from a primarily manual paper process to a fully electronic one, so we love QGenda...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

We chose QGenda Credentialing because it just seemed to fit our current process the best. Plus, the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

The visibility in QGenda Credentialing is huge for us. Supervisors are able to view where their team...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

Building QGenda Credentialing itself was a process, but QGenda made it very easy. Their training was...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

QGenda’s help desk team is amazing. They respond almost immediately to everything. If we have a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

In QGenda Credentialing, we are not able to run reports on a couple of things that we would like to....

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

QGenda Credentialing drives efficiency because all of our items are saved in one place.

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.