
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Mach7 Technologies' training has improved. The vendor has come a long way in the last couple of...
Login or Create an Account to see details.
Everything that we have attempted to do with the system from an integration standpoint has been very...
Login or Create an Account to see details.
One of the solution's strengths is its sheer processing power for a very small infrastructure...
Login or Create an Account to see details.
The solution has a diagnostic-facing component called worklist engine. That component is one of the...
Login or Create an Account to see details.
The vendor has been working hard over the last year to make improvements to their VNA, and they have...
Login or Create an Account to see details.
A lot of clinical healthcare vendors are moving toward HTML5 or browser-agnostic solutions. Mach7...
Login or Create an Account to see details.
Salespeople make promises because they are looking for sales. They often promise things that their...
Login or Create an Account to see details.
Mach7 Technologies uses software to remotely access our servers. We have asked them a number of...
Login or Create an Account to see details.
In the time that we have owned Mach7 Technologies' solution, the only times we have ever received...
Login or Create an Account to see details.
The vendor's training wasn't great, but it was definitely serviceable. We haven't really upgraded or...
Login or Create an Account to see details.
We haven't received the best customer support from Mach7 Technologies. Normally, all of our tickets...
Login or Create an Account to see details.
Every time a new study comes in, Mach7 Technologies' appliances are supposed to generate a brand-new...
Login or Create an Account to see details.
I haven't seen what the current version of the solution looks like, but if someone were going to...
Login or Create an Account to see details.
It would be nice if Mach7 Technologies' solution just worked the way that it was designed to work....
Login or Create an Account to see details.
Mach7 Technologies' system has paid for itself just from the migration capability alone. If we had...
Login or Create an Account to see details.
The biggest thing causing dissatisfaction with the VNA is that the upgrade has been delayed. We have...
Login or Create an Account to see details.
Mach7 Technologies is tactical. We were working with somebody who helped us develop a strategy for...
Login or Create an Account to see details.
Mach7 Technologies does a decent job of keeping their promises. They don't nickel-and-dime....
Login or Create an Account to see details.
Mach7 Technologies' implementation services are excellent. The implementation people ask good...
Login or Create an Account to see details.
The VNA is pretty complicated to use. We have been waiting for years for it to meet certain...
Login or Create an Account to see details.
The vendor's phone support doesn't exist. That is terrible. Mach7 Technologies does have support via...
Login or Create an Account to see details.
Our organization appreciates what the VNA can do to meet our needs. It is very flexible and...
Login or Create an Account to see details.
Mach7 Technologies has a decent VNA, but we don't see it as being a large enterprise archive at this...
Login or Create an Account to see details.
The solution does what it needs to do. It isn't amazing, but it isn't horrible. It provides images...
Login or Create an Account to see details.
I would like providers who are logged into the system to be able to download images. I would also...
Login or Create an Account to see details.
We are transitioning the scope of our VNA to a different vendor soon. Mach7 Technologies isn't...
Login or Create an Account to see details.
Mach7 Technologies’ analysts are easy to work with. They are knowledgeable and they try hard. We...
Login or Create an Account to see details.
Sometimes when we put in a ticket with Mach7 Technologies, they take a while to respond. They are a...
Login or Create an Account to see details.
Mach7 Technologies has done nothing to drive anything. They changed a lot of the structure within...
Login or Create an Account to see details.
At one point, there was definitely a good ROI with the Mach7 Technologies VNA, and then things...
Login or Create an Account to see details.
Mach7 Technologies has resources that do things pretty quickly. Anytime that I have gone to those...
Login or Create an Account to see details.
Mach 7 Technologies does a very good job of continuing to teach us about the product. I have learned...
Login or Create an Account to see details.
There are a lot of low-quality components in the product that don't work very well. There are a lot...
Login or Create an Account to see details.
I would like Mach7 Vendor Neutral Archive to have the ability to connect to cloud storage and be a...
Login or Create an Account to see details.
The Mach7 Technologies support is generally responsive. Mach7 Technologies seems to be a little...
Login or Create an Account to see details.
The vendor is continually adding to the different sides of the system. Mach7 Technologies continues...
Login or Create an Account to see details.
We seem to be a little ahead of Mach7 Technologies from a strategic point of view. The system offers...
Login or Create an Account to see details.
Mach7 Vendor Neutral Archive is working well. It has been our VNA for years, and it does a good job...
Login or Create an Account to see details.
Mach7 Technologies' system has a lot of flexibility and is a stable system. It does what I expect it...
Login or Create an Account to see details.
The lack of customer communication is a problem with Mach7 Technologies. For example, I don’t get...
Login or Create an Account to see details.
Mach7 Technologies has become notorious for delivering upgrades that have bugs. We take two steps...
Login or Create an Account to see details.
Mach7 Technologies developed some custom integrations for us that work relatively well.
Login or Create an Account to see details.
Mach7 Technologies is a small company, and we know the senior leaders there.
Login or Create an Account to see details.
We are not paying much at all for the solution compared to what we would be paying for some of the...
Login or Create an Account to see details.
The software is very fast. It is customizable in the sense that we can create some new workflows. It...
Login or Create an Account to see details.
The VNA needs to be more robust and reliable. The products often don’t work well in the world where...
Login or Create an Account to see details.
If I judge the solution as a VNA, I would say yes, I would buy it again. If I judge it as a PACS, I...
Login or Create an Account to see details.
We are reevaluating whether we are going to continue to move forward with the Mach7 Technologies...
Login or Create an Account to see details.
Mach7 Technologies is very good in that they don’t charge us. But sometimes they may promise to have...
Login or Create an Account to see details.
Mach7 Vendor Neutral Archive is intuitive for administrators. It is very flexible with what it can...
Login or Create an Account to see details.
Mach7 Technologies has played a mostly tactical role in adopting enterprise imaging. We haven't...
Login or Create an Account to see details.
Our VNA contributed to our return on investment because we no longer need to migrate proprietary...
Login or Create an Account to see details.
Mach7 Technologies is equally tactical and strategic. They had a vision, and they came into the VNA...
Login or Create an Account to see details.
The vendor is nickel-and-diming us, and that is a change that has started since the pandemic....
Login or Create an Account to see details.
We are moving away from Mach7 Vendor Neutral Archive. All the rave about the VNA has gone away, and...
Login or Create an Account to see details.
Mach7 Technologies charges us based on the number of studies that are moved through the system, so...
Login or Create an Account to see details.
The solution isn't very intuitive. We are switching away from it because we need a more granular...
Login or Create an Account to see details.
Our biggest gripe is with the vendor’s support. Their phone support has trailed off. When we call...
Login or Create an Account to see details.
We receive ongoing support from the vendor regardless of whether we have a project going or not. We...
Login or Create an Account to see details.
Our organization has been discussing moving away from the product. We have a little more flexibility...
Login or Create an Account to see details.
A lot of our end users like the features in the Mach7 Technologies VNA, but as a whole, we have...
Login or Create an Account to see details.
The vendor's vision is good. We are discussing optimizations. We had an issue that required...
Login or Create an Account to see details.
Mach7 Technologies' implementation and training were excellent. The vendor was easy to work with. It...
Login or Create an Account to see details.
The solution is stable. That is important to me. We have had an unstable product before, and we had...
Login or Create an Account to see details.
The Mach7 Technologies team is a pleasure to work with. Mach7 Technologies’ support has been...
Login or Create an Account to see details.
The front-end clearing and filtering can be difficult in Mach7 Technologies’ system.
Login or Create an Account to see details.
Our experience with Mach7 Technologies’ system has been nothing but positive. The product is a very...
Login or Create an Account to see details.
Mach7 Technologies has proactively sent us errors, and that has been great. However, we sometimes...
Login or Create an Account to see details.
Preferences