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Access info about Vendor Neutral Archive (VNA) on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Mach7 Vendor Neutral Archive Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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User Commentary

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Manager

Lessons Learned

I am on the fence about whether I would purchase the system again. While the vendor is very...

Nov 2020
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Manager

Service and Support

The vendor seems to be doing a lot of patching. They are good about responding when we have issues,...

Nov 2020
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Manager

Other Observations & Comments

We talk to the vendor’s executives occasionally, but I don’t know that they go out of their way....

Nov 2020
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Manager

Functionality and Upgrades

My experience with Mach7 Technologies is a little bit of a downer. There have been little issues...

Oct 2020
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Manager

ROI / Cost (care and feeding)

For little reports and projects, Mach7 Technologies tends to nitpick. We have to escalate things a...

Oct 2020
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Manager

Relationship

The vendor was a very good partner for a long time. Once the vendor changed their structure and...

Oct 2020
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Director

Functionality and Upgrades

Mach7 Vendor Neutral Archive is our archiving system. I have no idea how the system works. It is...

Sep 2020
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Manager

Implementation and Training

Mach7 Technologies did a lot of web training. It was pretty basic. That might not have be the...

Sep 2020
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Manager

Lessons Learned

Mach7 Technologies does offer an archive solution, and I saw a presentation. It seemed like a better...

Sep 2020
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Manager

Functionality and Upgrades

Mach7 Technologies role is strategic and tactical. I am not sure what our future plans are. But I...

Sep 2020
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Manager

Other Observations & Comments

We are going through a transition right now as an organization. We are still in our infancy as a...

Sep 2020
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Manager

Service and Support

We really haven’t seen many issues caused by the COVID-19 situation, but the vendor’s web support...

Sep 2020
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Manager

Functionality and Upgrades

My low ratings are not due to a lack of effort on the vendor’s part. I know that all the support...

Sep 2020
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Manager

ROI / Cost (care and feeding)

We have discussions with the vendor about what is in the pipeline and future implementations, and...

Apr 2020
(0)
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Manager

Functionality and Upgrades

Mach7 Vendor Neutral Archive is a true VNA. It can save our images in a native format and give them...

Apr 2020
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CIO

Other Observations & Comments

I don't know whether Mach7 Technologies has even reached out to us about the COVID-19 crisis. We...

Apr 2020
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CIO

Functionality and Upgrades

We haven't upgraded the product in a while. We are working through a process that has been going on...

Apr 2020
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CIO

Functionality and Upgrades

When we are working on a project, a lot of times Mach7 Technologies doesn't know how to do it. We...

Apr 2020
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CIO

Service and Support

Mach7 Technologies seems to be very overwhelmed; they don't have the engineers that they need. When...

Apr 2020
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Manager

Service and Support

We were cleaning up users who haven’t logged in to the system in a while and removing them, and...

Apr 2020
(0)
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Manager

Functionality and Upgrades

When it comes to explaining to new users how to navigate through Mach7 Vendor Neutral Archive, the...

Apr 2020
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Manager

Functionality and Upgrades

I have had a couple of providers who like to use the annotation features within Mach7 Vendor Neutral...

Apr 2020
(0)
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Manager

Functionality and Upgrades

When people at referring offices print a report, they have to click multiple times, which is funny....

Apr 2020
(0)
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Manager

Functionality and Upgrades

When it comes to receiving our money’s worth, I think things are good in that area. It is very...

Apr 2020
(0)
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