Mach7 Vendor Neutral Archive Commentary
Filtered view: All
Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
When we were on an older version of Mach7 Vendor Neutral Archive, it was really stable, and the...
Login or Create an Account to see details.
Relationship
Recently, Mach7 Technologies' support has gotten a little lax when it comes to noncritical tickets....
Login or Create an Account to see details.
Relationship, Operations
Mach7 Technologies' system has a poor design. The system is difficult to use, and the vendor has...
Login or Create an Account to see details.
Operations
Mach7 Technologies doesn't really do much hands-on training. There is a lot of documentation, and...
Login or Create an Account to see details.
Product
Despite all the bugs, Mach7 Vendor Neutral Archive still meets our needs. We have no major issues...
Login or Create an Account to see details.
Product
The newer version of the solution seems to be much more broken than what was provided before. I feel...
Login or Create an Account to see details.
Relationship
We have had some trouble with Mach7 Technologies' support team recently. I don't know whether the...
Login or Create an Account to see details.
Relationship
We had an issue recently, and the vendor's support people engaged with us after hours to help. They...
Login or Create an Account to see details.
Loyalty, Product
Mach7 Vendor Neutral Archive meets my needs, and there is only one element that I would like to...
Login or Create an Account to see details.
Relationship
Mach7 Vendor Neutral Archive needs a resource to get into where we can stabilize and support the...
Login or Create an Account to see details.
Product
I would like to see Mach7 Technologies fix the errors in the system. It takes a long time to pull up...
Login or Create an Account to see details.
Relationship
Mach7 Technologies could improve their proactivity. Even if there are known issues about the system,...
Login or Create an Account to see details.
Product
I like the system's GUI and how easy it is to navigate to get the information that I need. The...
Login or Create an Account to see details.
Relationship, Operations, Product
The system's upgrades are sometimes a struggle, especially after we find issues in the system. Then...
Login or Create an Account to see details.
Product
Mach7 Vendor Neutral Archive doesn't meet all of our functionality needs. We still have a lot of...
Login or Create an Account to see details.
Value
We pay for substantial upgrades of Mach7 Vendor Neutral Archive but not for incremental upgrades....
Login or Create an Account to see details.
Product
Mach7 Technologies is an excellent VNA vendor. I have no reservations about recommending Mach7...
Login or Create an Account to see details.
Relationship
If I were making the choice today, I probably would not buy Mach7 Vendor Neutral Archive again. My...
Login or Create an Account to see details.
Loyalty, Product
There are some shortcomings in Mach7 Vendor Neutral Archive, and some of that is our fault because...
Login or Create an Account to see details.
Product
We have multiple SANs, and Mach7 Vendor Neutral Archive cannot seem to keep those two systems in...
Login or Create an Account to see details.
Product
I love the routing rules in Mach7 Vendor Neutral Archive. We have an outside CD solution, so we can...
Login or Create an Account to see details.
Relationship, Operations
Mach7 Technologies can improve by being more responsive to their customers' needs. The vendor...
Login or Create an Account to see details.
Loyalty
We have grown so large in the last couple of years, so we need a more modern system than Mach7...
Login or Create an Account to see details.
Relationship
The support for Mach7 Vendor Neutral Archive has been very bad in the last six months to a year. I...
Login or Create an Account to see details.
Product
We have had a lot of issues with Mach7 Vendor Neutral Archive, and we have had to compensate for...
Login or Create an Account to see details.
Value
When a client wants to go to the cloud, the only way we can really save money and use the cloud...
Login or Create an Account to see details.
Relationship
I have been working with Mach7 Technologies for a long time. Their people are good. The vendor is a...
Login or Create an Account to see details.
Loyalty
Mach7 Vendor Neutral Archive just has to deliver what we want it to deliver. We aren't really...
Login or Create an Account to see details.
Operations
We have to have so many people watching Mach7 Vendor Neutral Archive all the time. Generally, we...
Login or Create an Account to see details.
Product
For the most part, Mach7 Vendor Neutral Archive is taking the studies and archiving them. The...
Login or Create an Account to see details.
Relationship, Operations
Mach7 Vendor Neutral Archive is kind of hard to use, even for very technical folks. Right now, the...
Login or Create an Account to see details.
Relationship
There is some room for improvement with Mach7 Technologies’ support. It is beneficial that we meet...
Login or Create an Account to see details.
Loyalty
While I'm very satisfied, there is some room for improvement in some areas. I'm optimistic about the...
Login or Create an Account to see details.
Product
In Mach7 Vendor Neutral Archive, when we are clicking through the different modules, the GUI doesn't...
Login or Create an Account to see details.
Loyalty, Value
I would definitely be interested in purchasing Mach7 Vendor Neutral Archive again. We have had the...
Login or Create an Account to see details.
Loyalty, Product
I would tell others looking at Mach7 Vendor Neutral Archive that Mach7 Technologies has a really...
Login or Create an Account to see details.
Relationship, Product
The interesting thing is I don't think my opinion of Mach7 Technologies has changed; we are really...
Login or Create an Account to see details.
Loyalty, Product
We have a really good team that basically runs the application, so we don't need Mach7 Technologies...
Login or Create an Account to see details.
Relationship
Mach7 Technologies needs better people. They have had a lot of turnover, and we were dragging our...
Login or Create an Account to see details.
Product
There is always new technology such as new features on new MRIs, but Mach7 Vendor Neutral Archive is...
Login or Create an Account to see details.
Loyalty
The thing that brought us to Mach7 Vendor Neutral Archive was really the product’s routing engine so...
Login or Create an Account to see details.
Relationship
With Mach7 Vendor Neutral Archive, there was a lot of overpromising. Almost every big project we did...
Login or Create an Account to see details.
Value
Extra charges don’t come up with Mach7 Vendor Neutral Archive. I have no concerns with Mach7 Vendor...
Login or Create an Account to see details.
Relationship, Operations
Mach7 Technologies' executive involvement is good. Also, we haven't done a whole lot of upgrades for...
Login or Create an Account to see details.
Culture, Loyalty, Product
Mach7 Vendor Neutral Archive rates in the middle of the road in terms of working as promoted. That...
Login or Create an Account to see details.
Relationship, Operations
Receiving my money's worth with Mach7 Technologies rates in the middle of the road. The support...
Login or Create an Account to see details.
Relationship
Overall, I have been very pleased with Mach7 Technologies. When I put in a ticket, I get answered...
Login or Create an Account to see details.
Loyalty, Relationship
When we contact Mach7 Technologies, they do get back to us. All of our mammograms go through the...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The biggest pain point with Mach7 Technologies has been that it took them a while to get on a...
Login or Create an Account to see details.
Relationship
Mach7 Technologies lost a lot of their good people. Their support team has knowledge and skill...
Login or Create an Account to see details.
Product
The roles in Mach7 Vendor Neutral Archive are pretty basic. The vendor has a VNA viewer and a few...
Login or Create an Account to see details.
Relationship, Product
The product has been pretty stable. The vendor is on it. They have experts who work on this stuff....
Login or Create an Account to see details.
Product
It has gotten better, but the interface of the solution is still kind of clunky. Mach7 Technologies...
Login or Create an Account to see details.
Product, Value
There was an issue recently where, for whatever reason, Mach7 Vendor Neutral Archive is not saving...
Login or Create an Account to see details.
Loyalty, Relationship
We decided to get Mach7 Vendor Neutral Archive because we were already using eUnity, and Mach7...
Login or Create an Account to see details.
Relationship
We are the ones usually alerting Mach7 Technologies about things, but they listen to us when we...
Login or Create an Account to see details.
Loyalty, Product, Value
In our previous system, it took multiple steps to access a study. With Mach7 Vendor Neutral Archive,...
Login or Create an Account to see details.
Product
The back end of Mach7 Vendor Neutral Archive is a little bit complicated for our technical folks....
Login or Create an Account to see details.
Relationship
With Mach7 Technologies, the middle-tier folks are actually taking care of us. I don't have to go to...
Login or Create an Account to see details.
Loyalty
We are still frustrated with Mach7 Vendor Neutral Archive, so we decided to move to another product.
Login or Create an Account to see details.
Culture
We have a bit of a weird imaging environment here, and Mach7 Technologies was going to do a custom...
Login or Create an Account to see details.
Featured Report
Preferences