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Mach7 Vendor Neutral Archive Comments
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Commentary Summary
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User Commentary
Manager
Mach7 Technologies' support system is phenomenal. They are super quick to respond and follow through...
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Manager
I like that Mach7 Technologies keeps adding new features to the system and that they work with their...
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Manager
I would like to see improvements with image sharing. The only ability we have is to share an image...
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Manager
Mach7 Technologies is a pretty good company. Their system is dynamic and can combine communication...
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Manager
The vendor is dynamic and responsive. If I put an enhancement request in, I can get it in production...
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Manager
The system has definitely driven tangible outcomes for us. One of the main focuses was for the...
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Manager
I am on the fence about whether I would purchase the system again. While the vendor is very...
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Manager
The vendor seems to be doing a lot of patching. They are good about responding when we have issues,...
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Manager
We talk to the vendor’s executives occasionally, but I don’t know that they go out of their way....
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Manager
My experience with Mach7 Technologies is a little bit of a downer. There have been little issues...
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Manager
For little reports and projects, Mach7 Technologies tends to nitpick. We have to escalate things a...
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Manager
The vendor was a very good partner for a long time. Once the vendor changed their structure and...
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Director
Mach7 Vendor Neutral Archive is our archiving system. I have no idea how the system works. It is...
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Manager
Mach7 Technologies did a lot of web training. It was pretty basic. That might not have be the...
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Manager
Mach7 Technologies does offer an archive solution, and I saw a presentation. It seemed like a better...
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Manager
Mach7 Technologies role is strategic and tactical. I am not sure what our future plans are. But I...
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Manager
We are going through a transition right now as an organization. We are still in our infancy as a...
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Manager
We really haven’t seen many issues caused by the COVID-19 situation, but the vendor’s web support...
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Manager
My low ratings are not due to a lack of effort on the vendor’s part. I know that all the support...
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