Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Vendor Neutral Archive (VNA) on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Mach7 Vendor Neutral Archive Comments
Filtered view: All

KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Related Blogs

Progress in Enterprise Imaging

The Map to Enterprise Imaging Success

The Keystone Summit on Enterprise Imaging

The Pioneers of Enterprise Imaging

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Vendor Neutral Archive (VNA) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

CIO

I would like Mach7 Vendor Neutral Archive to have the ability to connect to cloud storage and be a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The Mach7 Technologies support is generally responsive. Mach7 Technologies seems to be a little...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor is continually adding to the different sides of the system. Mach7 Technologies continues...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We seem to be a little ahead of Mach7 Technologies from a strategic point of view. The system offers...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Mach7 Vendor Neutral Archive is working well. It has been our VNA for years, and it does a good job...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies' system has a lot of flexibility and is a stable system. It does what I expect it...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The lack of customer communication is a problem with Mach7 Technologies. For example, I don’t get...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Mach7 Technologies has become notorious for delivering upgrades that have bugs. We take two steps...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Mach7 Technologies developed some custom integrations for us that work relatively well.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Mach7 Technologies is a small company, and we know the senior leaders there.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are not paying much at all for the solution compared to what we would be paying for some of the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The software is very fast. It is customizable in the sense that we can create some new workflows. It...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The VNA needs to be more robust and reliable. The products often don’t work well in the world where...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If I judge the solution as a VNA, I would say yes, I would buy it again. If I judge it as a PACS, I...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are reevaluating whether we are going to continue to move forward with the Mach7 Technologies...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Mach7 Technologies is very good in that they don’t charge us. But sometimes they may promise to have...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Vendor Neutral Archive is intuitive for administrators. It is very flexible with what it can...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies has played a mostly tactical role in adopting enterprise imaging. We haven't...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our VNA contributed to our return on investment because we no longer need to migrate proprietary...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies is equally tactical and strategic. They had a vision, and they came into the VNA...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is nickel-and-diming us, and that is a change that has started since the pandemic....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are moving away from Mach7 Vendor Neutral Archive. All the rave about the VNA has gone away, and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies charges us based on the number of studies that are moved through the system, so...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution isn't very intuitive. We are switching away from it because we need a more granular...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our biggest gripe is with the vendor’s support. Their phone support has trailed off. When we call...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We receive ongoing support from the vendor regardless of whether we have a project going or not. We...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our organization has been discussing moving away from the product. We have a little more flexibility...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of our end users like the features in the Mach7 Technologies VNA, but as a whole, we have...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's vision is good. We are discussing optimizations. We had an issue that required...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies' implementation and training were excellent. The vendor was easy to work with. It...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is stable. That is important to me. We have had an unstable product before, and we had...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Mach7 Technologies team is a pleasure to work with. Mach7 Technologies’ support has been...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The front-end clearing and filtering can be difficult in Mach7 Technologies’ system.

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our experience with Mach7 Technologies’ system has been nothing but positive. The product is a very...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies has proactively sent us errors, and that has been great. However, we sometimes...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For migration, Mach7 Technologies included so many hours and has helped us throughout the whole...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of the training was handled over the telephone. We went to class, but only me and the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies' support system is phenomenal. They are super quick to respond and follow through...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that Mach7 Technologies keeps adding new features to the system and that they work with their...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see improvements with image sharing. The only ability we have is to share an image...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies is a pretty good company. Their system is dynamic and can combine communication...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is dynamic and responsive. If I put an enhancement request in, I can get it in production...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system has definitely driven tangible outcomes for us. One of the main focuses was for the...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am on the fence about whether I would purchase the system again. While the vendor is very...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor seems to be doing a lot of patching. They are good about responding when we have issues,...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We talk to the vendor’s executives occasionally, but I don’t know that they go out of their way....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

My experience with Mach7 Technologies is a little bit of a downer. There have been little issues...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For little reports and projects, Mach7 Technologies tends to nitpick. We have to escalate things a...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor was a very good partner for a long time. Once the vendor changed their structure and...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Mach7 Vendor Neutral Archive is our archiving system. I have no idea how the system works. It is...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies did a lot of web training. It was pretty basic. That might not have be the...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies does offer an archive solution, and I saw a presentation. It seemed like a better...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Mach7 Technologies role is strategic and tactical. I am not sure what our future plans are. But I...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are going through a transition right now as an organization. We are still in our infancy as a...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We really haven’t seen many issues caused by the COVID-19 situation, but the vendor’s web support...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

My low ratings are not due to a lack of effort on the vendor’s part. I know that all the support...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​