Mach7 Vendor Neutral Archive Commentary
Filtered view: All

Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship

There is some room for improvement with Mach7 Technologies’ support. It is beneficial that we meet...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

While I'm very satisfied, there is some room for improvement in some areas. I'm optimistic about the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

In Mach7 Vendor Neutral Archive, when we are clicking through the different modules, the GUI doesn't...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

I would definitely be interested in purchasing Mach7 Vendor Neutral Archive again. We have had the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

I would tell others looking at Mach7 Vendor Neutral Archive that Mach7 Technologies has a really...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

The interesting thing is I don't think my opinion of Mach7 Technologies has changed; we are really...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

We have a really good team that basically runs the application, so we don't need Mach7 Technologies...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Mach7 Technologies needs better people. They have had a lot of turnover, and we were dragging our...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There is always new technology such as new features on new MRIs, but Mach7 Vendor Neutral Archive is...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

The thing that brought us to Mach7 Vendor Neutral Archive was really the product’s routing engine so...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

With Mach7 Vendor Neutral Archive, there was a lot of overpromising. Almost every big project we did...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

Extra charges don’t come up with Mach7 Vendor Neutral Archive. I have no concerns with Mach7 Vendor...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Mach7 Technologies' executive involvement is good. Also, we haven't done a whole lot of upgrades for...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Loyalty, Product

Mach7 Vendor Neutral Archive rates in the middle of the road in terms of working as promoted. That...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Receiving my money's worth with Mach7 Technologies rates in the middle of the road. The support...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Overall, I have been very pleased with Mach7 Technologies. When I put in a ticket, I get answered...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

When we contact Mach7 Technologies, they do get back to us. All of our mammograms go through the...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship, Product

The biggest pain point with Mach7 Technologies has been that it took them a while to get on a...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Mach7 Technologies lost a lot of their good people. Their support team has knowledge and skill...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

The roles in Mach7 Vendor Neutral Archive are pretty basic. The vendor has a VNA viewer and a few...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

The product has been pretty stable. The vendor is on it. They have experts who work on this stuff....

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

It has gotten better, but the interface of the solution is still kind of clunky. Mach7 Technologies...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

There was an issue recently where, for whatever reason, Mach7 Vendor Neutral Archive is not saving...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty, Relationship

We decided to get Mach7 Vendor Neutral Archive because we were already using eUnity, and Mach7...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

We are the ones usually alerting Mach7 Technologies about things, but they listen to us when we...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty, Product, Value

In our previous system, it took multiple steps to access a study. With Mach7 Vendor Neutral Archive,...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

The back end of Mach7 Vendor Neutral Archive is a little bit complicated for our technical folks....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

With Mach7 Technologies, the middle-tier folks are actually taking care of us. I don't have to go to...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

We are still frustrated with Mach7 Vendor Neutral Archive, so we decided to move to another product.

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Culture

We have a bit of a weird imaging environment here, and Mach7 Technologies was going to do a custom...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Mach7 Technologies seems really amenable to a lot of the nuances of healthcare systems and how...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Mach7 Technologies could be better with support. Most of the time, we email them for support, but...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Culture, Relationship

Mach7 Technologies just doesn't deliver. They are trying to do better at keeping all their promises,...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Product

There are certain things that aren't clear in Mach7 Vendor Neutral Archive’s GUI. We have two...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

I'm extremely happy with Mach7 Vendor Neutral Archive. As a vendor, Mach7 Technologies has been a...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For interoperability goals, we have been able to make a lot of connections; the EHR integration is a...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Mach7 Technologies is good with incident responses, but with level-two support, they don't have...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

In normal incident stuff, if something is down, Mach7 Technologies is excellent with their response...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Mach7 Technologies doesn't drive outcomes for us, and we don't ask them to do that. I'm more...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Mach7 Technologies can improve the service and the maturity of their service response. We know...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

On the administrator console, the version of Mach7 Vendor Neutral Archive we are on requires...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I was involved with the Mach7 Vendor Neutral Archive training, and it was pretty good. Mach7 Vendor...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Support from Mach7 Technologies is mostly just web support. They do have a call center, but we...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

I would not buy Mach7 Vendor Neutral Archive again just because of some of the issues we have...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Mach7 Vendor Neutral Archive has been working really well. Anytime we need to add a new clinical...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Mach7 Technologies has taken a long time to get a new update, and that is a big deal for us. They...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have had some time to get used to the VNA, but we haven't fully realized all of the goals of what...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There are a couple of glitches in the VNA that we haven’t figured out yet. When going around...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We have been really fortunate with Mach7 Vendor Neutral Archive. We have a few really good analysts...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​