A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 81.5
Software average: 82.4
Company/solution |
Total evaluations |
Trend (2020-2021) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Censinet assessment |
|
Gainwell Technologies (formerly HMS)
HMS Holdings Corp Essette CM |
82.3 |
n=17
|
0%
|
A-
|
B+
|
B
|
B-
|
B
|
C+
|
|
|
|
|
|
|
||||||
ZeOmega
Jiva |
82 |
n=10
|
N/A
|
B-
|
A-
|
B-
|
B
|
B
|
B-
|
|
|
|
|
|
|
||||||
Zyter
Casenet TruCare |
81.9 |
n=18
|
0%
|
B
|
B
|
B-
|
C+
|
B+
|
B
|
|
50.0 |
100.0 |
*Limited Data |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Gainwell Technologies (formerly HMS)
HMS Holdings Corp Essette CM 82.3
n=17
|
0%
|
A-
|
B+
|
B
|
B-
|
B
|
C+
|
|
ZeOmega
Jiva 82
n=10
|
N/A
|
B-
|
A-
|
B-
|
B
|
B
|
B-
|
|
Zyter
Casenet TruCare 81.9
n=18
|
0%
|
B
|
B
|
B-
|
C+
|
B+
|
B
|
Company/solution |
Overall performance score | Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Censinet assessment |
Cognizant
CareAdvance Enterprise (TriZetto) * L |
71.7 |
n=12
|
C
|
C
|
C-
|
C-
|
C
|
C-
|
|
|
|
|
|
|
|||||
EXL
Healthcare - Care Management Solutions * L |
76.5 |
n=8
|
C
|
C
|
B
|
C
|
B
|
B
|
|
|
|
|
|
|
|||||
Livongo Health
Inc Livongo (Chronic Care Management, Mostly Employer) [C] C |
89.3 |
n=20
|
A
|
A
|
A-
|
B+
|
B
|
A-
|
|
|
|
|
|
|
|||||
Medecision
Aerial (for Payer Care Management) * L |
61.9 |
n=10
|
F
|
D-
|
D
|
D
|
D+
|
D-
|
|
|
|
|
|
|
|||||
VirtualHealth
HELIOS * L |
87.4 |
n=5
|
A-
|
A-
|
B+
|
B+
|
A-
|
A-
|
|
Company/solution |
Overall
performance score
|
Total evaluations |
Cognizant
CareAdvance Enterprise (TriZetto) * L culture
C
loyalty
C
operations
C-
product
C-
relationship
C
value
C-
|
71.7 |
n=12
|
EXL
Healthcare - Care Management Solutions * L culture
C
loyalty
C
operations
B
product
C
relationship
B
value
B
|
76.5 |
n=8
|
Livongo Health
Inc Livongo (Chronic Care Management, Mostly Employer) [C] C culture
A
loyalty
A
operations
A-
product
B+
relationship
B
value
A-
|
89.3 |
n=20
|
Medecision
Aerial (for Payer Care Management) * L culture
F
loyalty
D-
operations
D
product
D
relationship
D+
value
D-
|
61.9 |
n=10
|
VirtualHealth
HELIOS * L culture
A-
loyalty
A-
operations
B+
product
B+
relationship
A-
value
A-
|
87.4 |
n=5
|
CareAdvance Enterprise (TriZetto) * L
n=12
Healthcare - Care Management Solutions * L
n=8
Inc Livongo (Chronic Care Management, Mostly Employer) [C] C
n=20
Aerial (for Payer Care Management) * L
n=10
HELIOS * L
n=5