2023 Best In Klas
Clinical Decision Support: Point-of-Care Clinical Reference
Clinical Decision Support: Point-of-Care Clinical Reference
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 88.1
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Merative
(formerly IBM) Micromedex Solutions 
|
89.3 |
+2%
|
n=36
|
A
|
A
|
B+
|
B+
|
B+
|
B+
|
|
| |
|
|
|
|
||||||
|
EBSCO Information Services
DynaMed Solutions
|
87.7 |
-2%
|
n=36
|
A-
|
A-
|
B+
|
B+
|
A-
|
B+
|
|
| |
|
|
|
|
||||||
|
Wolters Kluwer
UpToDate |
87.6 |
0%
|
n=78
|
A-
|
A-
|
A-
|
B+
|
B
|
B-
|
|
| |
|
|
|
|
||||||
|
Elsevier
ClinicalKey
|
83.7 |
-3%
|
n=51
|
B
|
A-
|
B
|
B
|
B-
|
B-
|
|
50.0 |
100.0 |
|||||||||
culture
A
loyalty
A
operations
B+
product
B+
relationship
B+
value
B+
culture
A-
loyalty
A-
operations
B+
product
B+
relationship
A-
value
B+
Wolters Kluwer
UpToDate
UpToDate
87.6
n=78
culture
A-
loyalty
A-
operations
A-
product
B+
relationship
B
value
B-
83.7
n=51
culture
B
loyalty
A-
operations
B
product
B
relationship
B-
value
B-
Other Notable Performances
Other Notable Performances
Ranked solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Merative (formerly IBM)
Micromedex Solutions
Micromedex Solutions
n=32 97%
Wolters Kluwer
UpToDate
UpToDate
n=64 96%
Part of long-term plans?
Merative (formerly IBM)
Micromedex Solutions
Micromedex Solutions
n=32 100%
Wolters Kluwer
UpToDate
UpToDate
n=73 99%
Elsevier
ClinicalKey
ClinicalKey
n=43 96%
Would you buy again?
Merative (formerly IBM)
Micromedex Solutions
Micromedex Solutions
n=34 97%
Elsevier
ClinicalKey
ClinicalKey
n=46 96%
Keeps all promises?
Merative (formerly IBM)
Micromedex Solutions
Micromedex Solutions
n=32 97%
Wolters Kluwer
UpToDate
UpToDate
n=64 96%
Part of Long Term Plans?
Merative (formerly IBM)
Micromedex Solutions
Micromedex Solutions
n=32 100%
Wolters Kluwer
UpToDate
UpToDate
n=73 99%
Elsevier
ClinicalKey
ClinicalKey
n=43 96%
Would you buy again?
Merative (formerly IBM)
Micromedex Solutions
Micromedex Solutions
n=34 97%
Elsevier
ClinicalKey
ClinicalKey
n=46 96%
