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2023 Best In Klas

Clinical Decision Support: Point-of-Care Clinical Reference

REAL-TIME DATA

DECISION INSIGHTS

2023 Best In KLAS Clinical Decision Support: Point-of-Care Clinical Reference

Clinical Decision Support: Point-of-Care Clinical Reference

Best in KLAS Winner

89.3
Overall Performance Score

REAL-TIME DATA

DECISION INSIGHTS

Ranked Solutions
Category average: 88.1
Software average: 80.3

Grading Scale

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Merative (formerly IBM) Micromedex Solutions	89.3	n=36	+2%	A	A	B+	B+	B+	B+

EBSCO Information Services DynaMed Solutions	87.7	n=36	-2%	A-	A-	B+	B+	A-	B+

Wolters Kluwer UpToDate	87.6	n=78	0%	A-	A-	A-	B+	B	B-

Elsevier ClinicalKey	83.7	n=51	-3%	B	A-	B	B	B-	B-
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Merative (formerly IBM) Micromedex Solutions 89.3 n=36 COMMENTS	+2%	A	A	B+	B+	B+	B+
EBSCO Information Services DynaMed Solutions 87.7 n=36 COMMENTS	-2%	A-	A-	B+	B+	A-	B+
Wolters Kluwer UpToDate 87.6 n=78 COMMENTS	0%	A-	A-	A-	B+	B	B-
Elsevier ClinicalKey 83.7 n=51 COMMENTS	-3%	B	A-	B	B	B-	B-

Company/solution

Merative
(formerly IBM) Micromedex Solutions

89.3

n=36

Censinet assessment N/A

culture

A

loyalty

A

operations

B+

product

B+

relationship

B+

value

B+

EBSCO Information Services
DynaMed Solutions

87.7

n=36

Censinet assessment N/A

culture

A-

loyalty

A-

operations

B+

product

B+

relationship

A-

value

B+

Wolters Kluwer
UpToDate

87.6

n=78

Censinet assessment N/A

culture

A-

loyalty

A-

operations

A-

product

B+

relationship

B

value

B-

Elsevier
ClinicalKey

83.7

n=51

Censinet assessment N/A

culture

B

loyalty

A-

operations

B

product

B

relationship

B-

value

B-

OtherNotablePerformances_Symbol

Other notable performances in Clinical Decision Support: Point-of-Care Clinical Reference Other notable performances

Solutions for which at least 95% of respondents answered yes.

Keeps all promises?

Merative (formerly IBM)
Merative (formerly IBM) Micromedex Solutions

n=32 97%

Wolters Kluwer
Wolters Kluwer UpToDate

n=64 96%

Part of long-term plans?

Merative (formerly IBM)
Merative (formerly IBM) Micromedex Solutions

n=32 100%

Wolters Kluwer
Wolters Kluwer UpToDate

n=73 99%

Elsevier
Elsevier ClinicalKey

n=43 96%

Would you buy again?

Merative (formerly IBM)
Merative (formerly IBM) Micromedex Solutions

n=34 97%

Elsevier
Elsevier ClinicalKey

n=46 96%

Keeps all promises?

Merative (formerly IBM)
Merative (formerly IBM) Micromedex Solutions

n=32 97%

Wolters Kluwer
Wolters Kluwer UpToDate

n=64 96%

Part of Long Term Plans?

Merative (formerly IBM)
Merative (formerly IBM) Micromedex Solutions

n=32 100%

Wolters Kluwer
Wolters Kluwer UpToDate

n=73 99%

Elsevier
Elsevier ClinicalKey

n=43 96%

Would you buy again?

Merative (formerly IBM)
Merative (formerly IBM) Micromedex Solutions

n=34 97%

Elsevier
Elsevier ClinicalKey

n=46 96%

Related Reports

View All Reports

Past Clinical Decision Support: Point-of-Care Clinical Reference Awards