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2023 Best In Klas

Data & Analytics Platforms

REAL-TIME DATA

DECISION INSIGHTS

2023 Best In KLAS Data & Analytics Platforms

Data & Analytics Platforms

Best in KLAS Winner

Overall Performance Score
(100-point scale)

REAL-TIME DATA

DECISION INSIGHTS

Ranked Solutions
Market average: 84.9
Software average: 80.3

Grading Scale

	Overall performance score (100-point scale)	Trend (2022-2023)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Innovaccer Data Platform	94.9	+3%	n=22	A	A+	A	A	A+	A+

Dimensional Insight Diver Platform	93.4	+1%	n=20	A	A+	A-	A-	A	A+

Epic Cogito (Epic Only)	87.6	-1%	n=37	A-	A-	B+	B	A	B

Health Catalyst Analytics Platform	83.3	N/A	n=39	B	B	B-	B-	A	B

Arcadia Data Platform	68.3	-16%	n=22	F	C-	D+	C-	C	B-
	50.0	100.0

Innovaccer
Data Platform

94.9

n=22

culture

A

loyalty

A+

operations

A

product

A

relationship

A+

value

A+

Dimensional Insight
Diver Platform

93.4

n=20

culture

A

loyalty

A+

operations

A-

product

A-

relationship

A

value

A+

Epic
Cogito (Epic Only)

87.6

n=37

culture

A-

loyalty

A-

operations

B+

product

B

relationship

A

value

B

Health Catalyst
Analytics Platform

83.3

n=39

culture

B

loyalty

B

operations

B-

product

B-

relationship

A

value

B

Arcadia
Data Platform

68.3

n=22

culture

F

loyalty

C-

operations

D+

product

C-

relationship

C

value

B-

Solutions Not Ranked

Ordered alphabetically

L

	Overall Performance Score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Oracle Health (Cerner) HealtheIntent Analytics L	74.3	n=16	C	B	D+	C+	C	C-

L

&nbps;

Oracle Health
(Cerner) HealtheIntent Analytics L

74.3
n=16

culture

C

loyalty

B

operations

D+

product

C+

relationship

C

value

C-

Other Notable Performances Other Notable Performances

Ranked solutions for which at least 95% of respondents answered yes.

Avoids charging for every little thing?

Dimensional Insight
Diver Platform

n=19 100%

Arcadia
Data Platform

n=21 96%

Innovaccer
Data Platform

n=21 96%

Keeps all promises?

Dimensional Insight
Diver Platform

n=20 100%

Part of long-term plans?

Dimensional Insight
Diver Platform

n=18 100%

Epic
Cogito (Epic Only)

n=77 100%

Innovaccer
Data Platform

n=21 100%

Would you buy again?

Dimensional Insight
Diver Platform

n=19 100%

Innovaccer
Data Platform

n=21 100%

Epic
Cogito (Epic Only)

n=73 96%

Avoids charging for every little thing?

Dimensional Insight
Diver Platform

n=19 100%

Arcadia
Data Platform

n=21 96%

Innovaccer
Data Platform

n=21 96%

Keeps all promises?

Dimensional Insight
Diver Platform

n=20 100%

Part of Long Term Plans?

Dimensional Insight
Diver Platform

n=18 100%

Epic
Cogito (Epic Only)

n=77 100%

Innovaccer
Data Platform

n=21 100%

Would you buy again?

Dimensional Insight
Diver Platform

n=19 100%

Innovaccer
Data Platform

n=21 100%

Epic
Cogito (Epic Only)

n=73 96%

Related Reports

View All Reports

Revenue Cycle Analytics 2024

05 March 24 | Dustin Cragun and Jaren Day

For revenue cycle leaders, it is critical to stay on top of trends in payer interactions and identify opportunities to address billing and collection inefficiencies. All healthcare organizations use RCM analytics solutions—their EHR offering, a third-party solution, or a combination of both—to comprehensively understand their RCM practices and glean actionable insights that can optimize revenue and inform decisions. Drawing from the experience of organizations using third-party tools that ingest data from multiple disparate sources, this report provides insights into the performance of three different solutions.

Data & Analytics Platforms 2023

07 November 23 | Bradley Hunter and Jennifer Hickenlooper

Healthcare organizations manage a plethora of data sets, and they have continual need for consolidated, end-to-end data and analytics platforms that offer strong capabilities (e.g., ability to track and benchmark desired outcomes). Organizations are looking for reporting with digestible metrics that can help staff make better decisions as well as excellent support when implementing and actualizing different use cases. This report examines how many data source types that solutions can ingest, how well solutions deliver results for complex use cases, and how well vendors partner with customers to help them achieve success.

Oracle Health (Cerner) Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Epic Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

MEDITECH Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key products that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and Oracle Health [Cerner] .) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.

Points of Light 2023 Case Study 7

13 April 23 | Aurene Wilford and Boyd Stewart

The provider and payer organizations in this collaboration recognized that progress in their population health and value-based care initiatives would not be possible without each organization having access to comprehensive patient and member data. Embracing their shared goal of enabling better managed care, the organizations worked with their technology partner to aggregate claims and clinical data and utilize analytics to gain insights into cost, utilization, quality, network, and performance metrics.

Past Data & Analytics Platforms Awards