2023 Best In KLAS Data & Analytics Platforms

For revenue cycle leaders, it is critical to stay on top of trends in payer interactions and identify opportunities to address billing and collection inefficiencies. All healthcare organizations use RCM analytics solutions—their EHR offering, a third-party solution, or a combination of both—to comprehensively understand their RCM practices and glean actionable insights that can optimize revenue and inform decisions. Drawing from the experience of organizations using third-party tools that ingest data from multiple disparate sources, this report provides insights into the performance of three different solutions.

Performance

Data & Analytics Platforms 2023

07 November 23 | Bradley Hunter and Jennifer Hickenlooper

Healthcare organizations manage a plethora of data sets, and they have continual need for consolidated, end-to-end data and analytics platforms that offer strong capabilities (e.g., ability to track and benchmark desired outcomes). Organizations are looking for reporting with digestible metrics that can help staff make better decisions as well as excellent support when implementing and actualizing different use cases. This report examines how many data source types that solutions can ingest, how well solutions deliver results for complex use cases, and how well vendors partner with customers to help them achieve success.

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Innovaccer Data Platform	94.9	n=22	+3%	A	A+	A	A	A+	A+

Dimensional Insight Diver Platform	93.4	n=20	+1%	A	A+	A-	A-	A	A+

Epic Cogito (Epic Only)	87.6	n=37	-1%	A-	A-	B+	B	A	B

Health Catalyst Analytics Platform	83.3	n=39	N/A	B	B	B-	B-	A	B

Arcadia Data Platform	68.3	n=22	-16%	F	C-	D+	C-	C	B-
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Innovaccer Data Platform 94.9 n=22 COMMENTS	+3%	A	A+	A	A	A+	A+
Dimensional Insight Diver Platform 93.4 n=20 COMMENTS	+1%	A	A+	A-	A-	A	A+
Epic Cogito (Epic Only) 87.6 n=37 COMMENTS	-1%	A-	A-	B+	B	A	B
Health Catalyst Analytics Platform 83.3 n=39 COMMENTS	N/A	B	B	B-	B-	A	B
Arcadia Data Platform 68.3 n=22 COMMENTS	-16%	F	C-	D+	C-	C	B-

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Oracle Health (Cerner) HealtheIntent Analytics * L	74.3	n=16	C	B	D+	C+	C	C-

Company/solution	Overall performance score (100-point scale)	Total evaluations

Oracle Health (Cerner) HealtheIntent Analytics * L culture C loyalty B operations D+ product C+ relationship C value C-	74.3	n=16

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